ServiceNow Technical Consultant (contract)

Job Title: ServiceNow Technical Consultant
Location: London (Hybrid/Remote options depending on client needs)
Contract Length: 6-12 Months

Overview:
We are seeking an experienced ServiceNow Technical Consultant to support the delivery of ServiceNow implementations and enhancements across one or more client engagements. This role will suit a hands-on consultant who can work across the full delivery lifecycle, from design through to build and deployment.

Key Responsibilities:

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Design and deliver technical ServiceNow solutions aligned to client requirements
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Configure and customise the ServiceNow platform, including workflows, business rules, client scripts, UI policies, and integrations
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Provide technical leadership and guidance during implementations and upgrades
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Translate functional requirements into robust technical designs
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Build and support integrations using REST/SOAP APIs and middleware where required
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Ensure solutions adhere to ServiceNow best practices and platform standards
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Support testing, UAT, deployment, and post-go-live activities
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Troubleshoot and resolve complex technical issues
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Produce technical documentation and contribute to knowledge sharing

Key Skills & Experience:

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Strong hands-on experience as a ServiceNow Technical Consultant or Senior Developer
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In-depth knowledge of ServiceNow architecture and scripting (JavaScript)
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Experience across one or more ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM)
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Proven experience delivering ServiceNow implementations in client-facing environments
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Experience with integrations, data migration, and platform configuration
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Comfortable working autonomously in a contract role

Desirable:

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ServiceNow certifications (CSA, CAD, CIS)
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Consulting or systems integrator background
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Experience working in Agile delivery environments
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Previous contract experience

Start Date: ASAP (or flexible for the right candidate)