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Join a dynamic team where your ServiceNow expertise can thrive. Our client is looking for a dedicated ServiceNow Developer to become an integral part of their innovative ServiceNow team. This permanent remote position offers an opportunity to contribute to impactful projects while enjoying a supportive work environment.

**Key Responsibilities and Skills:**
Proven Development experience in configuring and customizing modules such as ITSM, ITAM, HRSD, or SPM.

* Customize ServiceNow forms, fields, business rules, workflows, UI policies, and UI actions.
* Implement and maintain integration's between ServiceNow and third-party systems using REST, SOAP, or other APIs.
* Perform platform upgrades, patches, and module deployments.
* Monitor the health, usage, and overall compliance of the ServiceNow platform.
* Work closely with business analysts, project managers, and stakeholders to gather and analyze requirements.
* Participate in Agile/Scrum processes to deliver incremental improvements.
This role is expected to start on December 8, 2025, and provides core benefits including a Retirement Savings Plan/401(K) Match, pension contributions, medical insurance, and dental and vision plans.

If you are a motivated ServiceNow professional seeking a rewarding opportunity in a collaborative environment, we encourage you to apply. Your contributions will help shape the future success of the team.

**Be part of a forward-thinking environment as a Sr. Technical Consultant.**
We are seeking a skilled Sr. Technical Consultant with expertise in ServiceNow to enhance and streamline our IT Business Management (ITBM) processes. The ideal candidate will thrive in a collaborative setting and contribute to impactful projects that drive efficiency and innovation. A strong understanding of platform analytics, project management, and resource management will be crucial in ensuring the success of our initiatives.

**Key Responsibilities:**
- Design and implement solutions leveraging ServiceNow's ITBM capabilities, including Agile Development and Demand Management.
- Analyze and optimize platform analytics to provide actionable insights for decision-making.
- Collaborate with teams across various functions to manage projects, resources, and timecard processes effectively.
- Facilitate the creation and maintenance of the Alignment Planner Workspace for strategic planning and execution.
- Drive continuous improvement of collaborative work management practices and integrations across systems.

If you are a proactive professional with a passion for ITBM and a commitment to excellence, we encourage you to apply for this permanent Sr. Technical Consultant position. Join us in making a significant impact in a supportive and innovative environment where your contributions will be valued.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Join a flexible team where your Pre-Sales expertise can thrive.
We're looking for a Pre-Sales Architect to support a dedicated ServiceNow team in a permanent remote role. This opportunity offers the chance to make a meaningful impact within a growing organization.

The ideal candidate will help align customer needs with innovative solutions and contribute to the success of the Sales team. Key qualifications include:

* Proven experience in Pre-Sales activities with strong technical and product knowledge
* Clear and effective communication skills
* A cooperative approach to teamwork and shared goals
* Strong problem-solving abilities focused on customer-centric outcomes

If you're interested in contributing to a transformative team culture and working with innovative products in a supportive environment, we encourage you to apply. We welcome candidates from all backgrounds and value diverse experiences.

**ServiceNow Delivery Manager - Canberra (Security Cleared)**
Location: Canberra, ACT
Clearance: Active AGSVA Security Clearance (Baseline, NV1, or NV2) required
Type: Permanent

Nelson Frank, the global leader in ServiceNow recruitment, is partnering with a leading ServiceNow Partner in Canberra who are looking for an experienced ServiceNow Delivery Manager to join their team.

This is a key role within their ServiceNow practice, overseeing delivery across multiple secure projects, managing client relationships, and ensuring outcomes are achieved on time and to the highest standard.



Key Responsibilities:

*

Oversee end-to-end delivery of ServiceNow projects within Federal Government environments
*

Manage delivery teams, project scope, timelines, and budgets
*

Act as the main point of contact for senior stakeholders and vendors
*

Ensure best practice across ServiceNow implementation and governance
*

Support continuous improvement and innovation across the ServiceNow platform

About You:

*

Proven experience as a ServiceNow Delivery Manager, Program Manager, or Engagement Lead
*

Deep understanding of the ServiceNow platform and delivery lifecycle
*

Excellent stakeholder engagement and communication skills
*

Experience delivering projects within secure environments
*

Active AGSVA Security Clearance (Baseline, NV1, or NV2)

What's on Offer:

*

Permanent opportunity with a highly respected ServiceNow Partner
*

Canberra-based role supporting key Federal Government clients
*

Collaborative team culture with strong leadership support
*

Competitive salary package + ongoing training and certifications



If you're a ServiceNow Delivery Manager with a current security clearance and want to play a pivotal role in large-scale, high-impact ServiceNow programs - I'd love to chat.

📩 Reach out directly or apply now for a confidential discussion.

Your Role

As a ServiceNow Architect, you will:

* Establish and enforce systems design and architectural standards across the delivery lifecycle.
* Act as a Design Authority, providing expert input into the design of ServiceNow-based solutions.
* Contribute to bids and proposals, presenting innovative ideas and solutions to potential clients.
* Bring thought leadership and creative problem-solving to both existing engagements and new opportunities.
* Champion equity, diversity, and inclusion in your day-to-day work



Your Skills and Experience

We're looking for someone with:

* Proven experience in ServiceNow development and architecture, with broad exposure across the Now Platform.
* Prior experience with at least one of the following modules: HRSD, SecOps, IRM, GRC.
* Strong background in designing and implementing complex ServiceNow solutions, including custom applications and integrations.
* Experience managing and administering ServiceNow in SaaS environments.
* Ability to produce and maintain Low- and High-Level Design Documentation.
* Excellent communication skills and a keen eye for detail.
* Understanding of architectural structures within both SaaS and on-premises ServiceNow environments.



Certifications (Required or Expected)

* ServiceNow Certified System Administrator (CSA)
* ServiceNow Implementation Spec

**ServiceNow - Sr.Business Process Consultant - RISK**

Join a dynamic team working to enhance organizational effectiveness through innovative risk management and compliance solutions. As a Senior Business Process Consultant, you will play a crucial role in improving processes around Risk Management, Audit Management, and Policy & Compliance. This opportunity is ideal for an experienced professional who thrives in a collaborative environment and is passionate about driving change.

**Key Responsibilities:**

* Lead the implementation and optimization of ServiceNow solutions for:
* - Risk Management
- Audit Management
- Policy & Compliance
* - Collaborate with cross-functional teams to design and execute strategies for Business Continuity Management (BCM) and Privacy Management.
* - Manage Continuous Authorization Management (CAM) and Third Party Risk Management (TPRM) initiatives effectively.
* - Oversee integrations with existing tools and systems to streamline processes and improve data flow.
* - Mentor junior consultants and contribute to the team's knowledge base and best practices.

We welcome applications from candidates who possess a strong technical background and are eager to make a genuine impact in risk and security operations. If you are ready to take on this enriching role and contribute to our team's success, please submit your application.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

We're recruiting on behalf of a leading ServiceNow consultancy delivering high-impact solutions across government and enterprise clients. With a strong presence across Australia and the Asia-Pacific region, they're known for their technical excellence, collaborative culture, and commitment to client success.

They're now seeking a ServiceNow Delivery Manager / Architect to lead strategic implementations and drive platform excellence for key government projects.

About the Role
This is a senior leadership opportunity for someone who can combine deep technical expertise with delivery oversight. You'll architect scalable ServiceNow solutions, manage stakeholder relationships, and lead cross-functional teams through complex, high-value projects.

Key Responsibilities

* Lead end-to-end delivery of ServiceNow solutions across ITSM, ITOM, HRSD, CSM and more
* Architect secure, scalable, and maintainable ServiceNow platforms aligned with client needs
* Collaborate with stakeholders to translate business requirements into technical strategies
* Mentor and guide delivery teams, ensuring quality, compliance, and timely execution
What We're Looking For

* Proven experience in ServiceNow architecture and delivery leadership
* Strong understanding of platform capabilities, scripting, and integration methods
* ServiceNow certifications (CSA, CAD, CIS) highly regarded
* Must be based in Canberra
* Baseline security clearance or higher is required
Why This Role?

* Work with top-tier ServiceNow professionals on impactful government projects
* Be part of a values-driven, inclusive, and growth-focused team
* Competitive salary, flexible work arrangements, and career advancement opportunities

Contact:

Neros Gorges
(03) 8592 0507
n.gorges@tenthrevolution.com

#SCR-neros-gorges

**Sr. Tech Consultant, ITBM/SPM, Platform Analytics**
Agile Development
Alignment Planner Workspace
Demand Management
Project Management
Resource Management
Timecard Management
Collaborative Work Management
Integrations

**Be part of a forward-thinking environment as a Sr. Technical Consultant.**
We are seeking a skilled Sr. Technical Consultant with expertise in ServiceNow to enhance and streamline our IT Business Management (ITBM) processes. The ideal candidate will thrive in a cooperativesetting and contribute to impactful projects that drive efficiency and innovation. A strong understanding of platform analytics, project management, and resource management will be crucial in ensuring the success of our initiatives.

**Key Responsibilities:**
- Design and implement solutions leveraging ServiceNow's ITBM capabilities, including Agile Development and Demand Management.
- Analyze and optimize platform analytics to provide insights for decision-making.
- Collaborate with teams across various functions to manage projects, resources, and timecard processes effectively.
- Facilitate the creation and maintenance of the Alignment Planner Workspace for strategic planning and execution.
- Drive continuous improvement of collaborative work management practices and integrations across systems.

If you are a proactive professional with a passion for ITBM and a commitment to excellence, we encourage you to apply for this permanent Sr. Technical Consultant position. Join us in making a significant impact in a supportive and innovative environment where your contributions will be valued.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

**ServiceNow - Sr. Business Process Consultant - SECOPS**
Vulnerability Response
Platform Analytics
Security Incident Response
Integrations
** Must have 5+ years of VR experience and they are CSA, CAD, and CIS-VR certified.

Be part of a forward-thinking environment focused on security operations excellence.

We are seeking a dedicated and experienced ServiceNow - Sr. Business Process Consultant specializing in SECOPS to enhance our vulnerability response and security incident management capabilities. This permanent role is ideal for candidates who possess substantial experience in vulnerability response, security analytics, and integrations, along with the necessary certifications. You will work in a collaborative environment where your expertise will directly impact our security operations processes and outcomes.

**Key Responsibilities and Skills Required:**

- Over 5 years of hands-on experience with ServiceNow Vulnerability Response.
- Proven expertise in Security Incident Response and effective platform analytics.
- Strong knowledge of integrations within ServiceNow for enhanced security processes.
- Certified in CSA (Certified System Administrator), CAD (Certified Application Developer), and CIS-VR (Certified Implementation Specialist - Vulnerability Response).
- Ability to collaborate effectively with cross-functional teams while maintaining a focus on security best practices.

If you are a qualified professional looking to make a meaningful impact in a challenging and rewarding role, we encourage you to apply for this position. Join us in driving excellence in security operations.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

**Join a dynamic team of skilled professionals in the heart of DC!** We are seeking a Cleared ServiceNow Developer with a TS/SCI clearance for a permanent role that offers the chance to engage in impactful projects within a collaborative environment. This role is ideal for an individual who values innovation and is eager to contribute to critical operations that enhance service delivery.

**Key Responsibilities:**

- Develop, configure, and customize ServiceNow applications to meet business needs.
- Collaborate with cross-functional teams to enhance system functionality and user experience.
- Implement best practices and assist in the integration of additional ServiceNow modules.
- Troubleshoot and resolve technical issues to ensure seamless service operations.
- Provide training and support to end-users to maximize platform effectiveness.

If you have a passion for ServiceNow development and are ready to make a significant contribution to a dedicated team, we encourage you to apply for this unique opportunity. Your expertise could play a vital role in shaping the future of our operations.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change