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For Permanent and Contract, Systems Manager

    ServiceNow Sr Technical Consultant (Security Operations)

    USA, Pennsylvania

      Salary: register to unlock
    • Consultant Role
    • Skills: ServiceNow Senior Technical Consultant Security Operations Security Incident Response (SIR) Vulnerability Response (VR) Mentored Fast-paced Educate clients Implementations Business requirements Technical guidance Testing plans Training plans Customer
    • Seniority: Mid-level

    Job description

    Job Title: ServiceNow Senior Technical Consultant (Security Operations)

    Location: REMOTE

    Job Type: Full-time

    Job Description:

    We are seeking a ServiceNow Senior Technical Consultant with a passion for Security Operations processes. You will be a technical lead for ServiceNow Security Operations solution implementations including Security Incident Response (SIR) and Vulnerability Response (VR), mentored by top security experts. This is an excellent opportunity to work with a team in a fast-paced environment, learn and grow your career.


    * Educate clients on how to maximize the value of their ServiceNow Security programs
    * Guide clients through the implementation of their ServiceNow Security solutions
    * Demonstrate knowledge and experience of running Security Operations program on ServiceNow
    * Identify and document business requirements
    * Prioritize customer success and project scope
    * Provide technical guidance to developers on ServiceNow configuration
    * Develop testing plans and support customers through the testing cycle
    * Develop training plans and deliver across all functional departments
    * Transition customer after go-live to account management and support
    * Embrace the opportunity to learn and grow in your career


    * Certified Implementation Specialist - Security Incident Response
    * Certified Implementation Specialist - Vulnerability Response
    * 3+ years' professional experience
    * 2+ years' experience with ServiceNow implementation
    * Certified System Administrator (CSA)
    * ServiceNow implementation lead or system administrator experience (hands-on configuration work)
    * Knowledge of ServiceNow's Security Operation solutions of Security Incident Response and Vulnerability Response
    * Ability to work both independently and in a team environment with professionals of all levels
    * Strong organizational, interpersonal and presentation skills
    * Excellent written and oral communication skills
    * Ability to multi-task and handle multiple projects at the same time
    * Exceptional problem solving, critical thinking, and analytical skills
    * Working knowledge of project planning and project management methods and tools

    ServiceNow Developer (Top Secret)

    USA, Virginia, Virginia Beach

      Salary: register to unlock
    • Developer Role
    • Skills: ServiceNow Developer, large-scale project, design, build, configure, unique business process, application requirements, custom development, unit testing, defect resolution, internal stakeholders, JavaScript coding, ServiceNow environments, ServiceNow
    • Seniority: Mid-level

    Job description

    Looking for an exciting opportunity to work on a large-scale project for a federal agency? We are seeking a talented ServiceNow Developer to join our team! As a ServiceNow Developer, you will have the opportunity to design, build, and configure ServiceNow applications to meet the unique business process and application requirements of our client.

    Responsibilities will include developing and configuring the application, performing custom development as required, carrying out unit testing and defect resolution, and collaborating with internal stakeholders and team members to build solutions in ServiceNow that support business requirements. You will also have the opportunity to work on 3rd party integrations and data migration, where applicable.

    The ideal candidate will have 2+ years of experience in JavaScript coding and development skills in ServiceNow environments, as well as 1+ years of developing and implementing ServiceNow APIs or equivalent API experience with other products. Additionally, an understanding of JavaScript is required. Bonus points if you have a ServiceNow Certified System Administrator (CSA) certification, a Bachelor's degree, Certified Application Developer (CAD) certification, experience with Agile Methodologies, or experience with Scrum teams.

    We value our employees and offer a competitive compensation package that varies depending on a wide array of factors. As required by local law, we provide a reasonable range of compensation for roles that may be hired in certain locations. Don't miss this opportunity to work on a dynamic and challenging project with an industry leader. Apply today!


    Senior ServiceNow Business Analyst

    USA, Maryland, Rockville

      Salary: register to unlock
    • Business / Systems Analyst Role
    • Seniority: Senior

    Job description

    What you must have:

    * Bachelor's Degree from an accredited institution
    * 5+ years experience as a Business Analyst in a fast-paced client facing solution delivery environment
    * 5+ years recent experience working in an Agile development environment as a business analyst (i.e., Scrum, Kanban, etc.)
    * Demonstrated experience driving direct client requirements
    * 2+ years of experience with the ServiceNow Platform
    * 5+ years of experience facilitating requirements gathering, Joint Application Design (JAD) sessions, capturing client requirements and feedback
    * Good understanding of basic system technologies as they relate to the project deliverables
    * Experience with business process mapping and the use of project management software
    * Excellent oral and written communication skills
    * Strong analytical, problem solving, and time management skills
    * Must be able to obtain Public Trust clearance

    Desired Skills:

    * Excellent attention to detail
    * Experience with Technology Platforms such as ServiceNow, Appian, Salesforce, Jira, Confluence
    * Ability to work independently and within one or more teams with excellent time management, organizational, and reporting skills
    * Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project at hand
    * Experience thriving in ambiguous solution delivery environments
    * Ability to work well under constantly changing deadlines and priorities

    ServiceNow Product Manager Role

    USA, New Jersey

      Salary: register to unlock
    • Project Manager Role
    • Skills: ServiceNow Product Manager, Irving, TX, Rutherford, NJ, direct hire, competitive salary ($140K-$170K), roadmap, product backlog, innovation, growth, business requirements, Incident, Problem, Change, Service Portal, communication skills, Agile
    • Seniority: Senior

    Job description

    "Exciting opportunity for experienced Product Managers! Our Client is hiring a ServiceNow Product Manager to join our team in Irving, TX or Rutherford, NJ. This direct hire role offers a competitive salary of $140K-$170K and the chance to play a key role in shaping the future of the ServiceNow platform.

    As a ServiceNow Product Manager, you'll be responsible for building the roadmap and product backlog, driving innovation and growth, and leading the development of business and platform requirements. We're seeking individuals with hands-on experience in Incident, Problem, Change, and Service Portal, as well as strong communication skills and an understanding of the Agile software lifecycle.

    At the company, we value diversity and offer a supportive and dynamic working environment. You'll have the opportunity to learn and grow through online and instructor-led training, and contribute to our culture of innovation through continuous improvement ideas. Our comprehensive benefits package includes private healthcare, a benefit system, and life insurance.

    Don't miss this chance to join a well-coordinated team and make a difference in the technology industry. Apply now or share with someone who would be a great fit!

    ServiceNow Systems Manager Jobs

    At Nelson Frank we work with employers worldwide to source the latest ServiceNow Systems Manager jobs. We specialize exclusively in ServiceNow, so we’re familiar with the modules, products, and terminology of the technology so that we can better understand the ecosystem, as well as the needs of employers and candidates. Apply for one of our ServiceNow Systems Manager roles today.