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Nelson Frank is working with a pioneering ServiceNow partner based in the UK, dedicated to delivering exceptional client experiences. As a boutique company, their mission is to drive transformative success and rapid value realisation for clients through the ServiceNow platform, enhanced by cutting-edge AI technologies.

Role Overview-

As a Technical Consultant, you will play a vital role in implementing ServiceNow solutions. You'll support projects by assisting in client design sessions, crafting detailed user stories, and maintaining the functional integrity of the platform and associated processes.

Key Responsibilities-

* Apply your expertise in one or more ServiceNow products, with familiarity in ITSM, Secops, RiskOps, GRC and HRSD being advantageous.
* Facilitate customer workshops and lead project demonstrations using the ServiceNow platform.
* Develop clear and actionable customer requirements (user stories), including scripting and configuration across various platform modules.
* Evaluate potential ripple effects of proposed solutions on other areas within the ServiceNow ecosystem.
* Communicate effectively with clients and internal teams, assisting in the management of critical stakeholder relationships.

For more information please apply with a detailed CV!

Join a dynamic team where your ServiceNow expertise can thrive. Our client is looking for a dedicated ServiceNow Developer to become an integral part of their innovative ServiceNow team. This permanent remote position offers an opportunity to contribute to impactful projects while enjoying a supportive work environment.

**Key Responsibilities and Skills:**
Proven Development experience in configuring and customizing modules such as ITSM, ITAM, HRSD, or SPM.

* Customize ServiceNow forms, fields, business rules, workflows, UI policies, and UI actions.
* Implement and maintain integration's between ServiceNow and third-party systems using REST, SOAP, or other APIs.
* Perform platform upgrades, patches, and module deployments.
* Monitor the health, usage, and overall compliance of the ServiceNow platform.
* Work closely with business analysts, project managers, and stakeholders to gather and analyze requirements.
* Participate in Agile/Scrum processes to deliver incremental improvements.
This role is expected to start on December 8, 2025, and provides core benefits including a Retirement Savings Plan/401(K) Match, pension contributions, medical insurance, and dental and vision plans.

If you are a motivated ServiceNow professional seeking a rewarding opportunity in a collaborative environment, we encourage you to apply. Your contributions will help shape the future success of the team.

**Join a dynamic team of innovators in the heart of NYC as a ServiceNow Developer.** This permanent position offers an exciting opportunity to engage with cutting-edge technology while driving significant improvements in service management processes. Ideal candidates will thrive in a collaborative environment and be eager to contribute to impactful, high-quality projects that enhance user experience and operational efficiency.

**Key Responsibilities:**
- Design and develop custom applications and workflows within the ServiceNow platform to meet specific business needs.
- Collaborate with cross-functional teams to gather requirements and deliver effective solutions in a timely manner.
- Troubleshoot and resolve issues within the ServiceNow application, ensuring system performance and reliability.
- Maintain documentation for system design, processes, and procedures to support knowledge sharing across the team.
- Stay updated on ServiceNow features and best practices, and provide recommendations for system enhancements.

We are looking for candidates who possess:
- Strong experience in ServiceNow development and administration.
- Proficiency in JavaScript and other programming languages relevant to ServiceNow.
- Familiarity with ITIL practices and enterprise service management.
- Excellent problem-solving skills and attention to detail.

If you are ready to take on new challenges and make meaningful contributions in a forward-thinking organization, we encourage you to apply for the ServiceNow Developer position in NYC. Your skills and insights could be instrumental in shaping the future of our service management capabilities.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change