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    Ref: 13/01/21/BP_1610547794

    ServiceNow Technical Architect

    England, London, City of London

    • 70000 to 80000 GBP
    • Architect Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    ServiceNow Technical Architect - £70,000 - £80,000 - Remote (must be based in the UK)

    The company I am currently working with are looking for somebody to fit in to this technical advisory role as a ServiceNow Technical Architect and will be expected to have a strong technical background while being the support for other members of your team. This role will also be highly consultative as you should be constantly building exceptional client relationships.

    Role & Responsibilities

    * Develop successful relationships with business leaders while understanding the client's vision
    * Ensure that go-lives, end-user adoption and on-going support is provided
    * Using objectives that you have been given to make into a customer road map
    * Analysing technical requirements and translating them into an architectural blueprint
    * Managing and guiding clients down a solution design by helping with decision points all the way through a technical implementation

    Skills & Qualifications

    * Experience working with functional business leaders
    * Show that you're able to identify business objectives and develop an outcome focused road map from the objectives
    * Previously worked with large Consulting/SI organisations

    Experience

    * Previous ITOM experience is desired
    * Achieved a senior level position as an architect previously
    * Managed large enterprise programs

    Ref: 140121_1610577675

    ServiceNow - Technical Consultant

    Australia, New South Wales, Sydney

    • Negotiable
    • Developer Role
    • Skills: ServiceNow/Technical Consultant/Developer/Technical Architect/Architect/Advisory Consultant/Advisory/Service Now/
    • Seniority: Mid-level

    Job description

    * All applicants must have Australian Permanent Residency or Citizenship*

    Nelson Frank is partnered with an award-winning ServiceNow Elite Partner based in the Sydney CBD close to train & tram stops. They are looking for a strong ServiceNow Developer who is confident in JavaScript, enthusiastic about development, loves solving challenges, can work well within a team & solo.

    Role & Responsibilities

    * You will be developing hands-on on the ServiceNow platform every day so strong previous experience developing in ServiceNow is a must
    * You will be working directly with C-Level stakeholders, so great communication and business acumen is needed
    * You will be gaining experience on some of the most exciting and challenging projects in Australia, with end to end implementations and transformations!
    * You'll be integrating ServiceNow with lots of other products on a daily basis.
    * As a successful candidate, you will be working up to 60% hands-on development each day.

    Benefits

    * The office is very close to the train and tram stops.
    * Well defined career development and progression.
    * A great team environment to work in with regular team events.
    * Fastest growing digital agency in Australia.

    Skills & Qualifications

    * Extensive experience in JavaScript Development
    * Experience consulting, gathering requirements, conducting workshops with stakeholders
    * Experience in the ServiceNow ITSM is a must. (Experience in other modules is highly desirable)

    * INTERVIEWING NOW*

    *Please mention your VISA Status/Working Rights in your Resume *



    Samuel Morison

    039 088 3724

    s.morison@nelsonfrank.com

    https://www.linkedin.com/in/samuel-morison-servicenowspecialist/

    newRef: 09/04/21/BP_1617989786

    Scrum Master

    England, London, City of London

    • 40000 to 50000 GBP
    • Systems Manager Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    Scrum Master

    I'm currently working with a ServiceNow Elite Partner who are looking to bring in a Scrum Master with previous experience working with ServiceNow. You will be working with multiple teams or even during an Agile Transformation to apply Scrum Framework, protect teams, remove team delivery blockers as well as enhance the teams Agile Mindset and Behaviours.

    Responsibilities:

    * Facilitate value creation process by adhering to the Scrum Framework
    * Ensures all necessary ceremonies are conducted with the correct audience
    * Helps the team live by the Scrum Values & Principles
    * Supports the Product Owner in Backlog refinement
    * Removes impediments to the teams progress
    * Enables Continuous Improvement using open Retrospectives
    * Acts as safeguard and protector for the team
    * Protects the team from complacency
    * Is accountable for escalating and providing resolution to program issues to stakeholders, dealing with resource constraints, and managing timing challenges and syncing dependencies across teams
    * Helps the program live by the Scrum Values & Principles
    * Manage and communicate the implementation of significant changes to planning objectives, schedule, and product configuration to internal and external stakeholders
    * Supports Agile Coaches in Transformations
    * Work with product owners and other stakeholders to ensure team alignment with commitments to the businesses and sync points with other teams
    * Manage changing priorities and address any repercussions quickly and transparently
    * Provide team status reports highlighting accomplishments, plans, and issues across all assigned teams

    Skills:

    * Experience in Project Management and business analysis
    * Conceptualisation of business needs translated into formal requirements
    * Basic ServiceNow Administration knowledge( optional)
    * Agile and Test Management Modules (optional)
    * A collaborative nature with strong communication skills
    * Outstanding time management and organisation skills
    * Adept in problem-solving and resolving conflict
    * People management skills
    * Experience engaging with senior-level audiences

    Certifications/Training:

    Any of the below would be ideal.

    * Professional Scrum Master I (PSM)
    * Certified Scrum Master (CSM)
    * Professional Scrum Master II
    * ServiceNow Fundamentals
    * Jira/Confluence

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