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    Ref: 44445312865_1649777308

    ServiceNow Developer - Hardware Asset Management

    USA, Maryland, Annapolis Junction

    • Negotiable
    • Developer Role
    • Skills: ServiceNow, Hardware Asset Management, HAM, ITAM, Asset Management, ServiceNow Development
    • Seniority: Mid-level

    Job description

    * Develop across the full stack of Web technologies -Java, JavaScript, Angular.js, React, HTML and CSS
    * Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team
    * Work in a Scrum-based, Agile development process that is light on documentation and meetings and heavy on coding
    * ServiceNow Hardware Asset Management Development
    * Configure the Application UI and workflows
    * Lead requirements gathering workshops
    * Attend, participate, and occasionally lead Scrum meetings
    * May be required to demo builds to customers
    * Assist with user acceptance testing
    * Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication
    * Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements
    * Provide mentorship and guidance to other members of the team
    * Ensure all time is recorded accurately and keep calendar up-to-date with scheduled activities
    * Other duties and responsibilities as assigned

    Education and/or Experience Qualifications

    * Bachelors degree in a Technical field or equivalent experience
    * 3+ years working on the ServiceNow platform

    Required Qualifications

    * ServiceNow Certified System Administrator (CSA) - current or within 6 months of hire
    * Proven experience in two additional product lines outside of ITSM
    * Proven ServiceNow HAM (Hardware Asset Management) experience
    * Knowledge of ITIL
    * Experience with Web Technologies (XML, HTML, JavaScript, Angular JS, Web Services, etc.) and working in a SaaS environment
    * Experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies
    * Experience implementing systems using the Agile/Scrum methodology

    Must be willing to go on site in Annapolis, Maryland on a periodic basis.

    Ref: 4122223_1649794565

    ServiceNow Techno-functional Architect

    USA, Georgia, Atlanta

    • 180000 to 200000 USD
    • Architect Role
    • Seniority: Senior

    Job description

    The role would be for Design and Architect ServiceNow ITSM application. The Architect will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ServiceNow Platform are in a controlled and predictive manner.

    The general scope of the work for this position is as follows:
    * Understands technical and functional design requirements for ServiceNow
    * Provide High Level Design and technical solutions for ServiceNow implementation
    * Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies
    * Experience with Domain separated experience setup and configuration.
    * Design and Architect ServiceNow CMDB and Discovery Jobs
    * Design and Architect Automation workflows using ServiceNow IntegrationHub and spokes
    * Should have designed and developed Integrations of Servicenow with 3rd party tools and Monitoring tools.
    * Should have experience with DevOps tools integration and automation trigger capability
    * Understands the workflow engines
    * Create prototypes for client engagements
    * Identifies system deficiencies and recommends solutions
    * Understands the necessity of and contributes to coding standards
    * Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
    * Participate in business meetings with various stake holders.
    * Take corrective actions based on the customer satisfaction surveys.
    * Drive service improvement programs.
    * Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
    * At least 8+ years of experience in Design and Implementation of ServiceNow
    * The candidate should be trained in ITILv3 foundation certified

    Nelson Frank International is the global leader in ServiceNow recruitment, our clients consist of both ServiceNow partners and End users throughout the U.S. I understand the need for discretion and would welcome the opportunity to speak to any ServiceNow candidates that are considering new career opportunities either now or in the future. Confidentiality is of course guaranteed.

    If you or anyone you know is interested in this position, or any other ServiceNow opportunities. Please email me at m.santangelo@nelsonfrank.com or give me a call at (813) 419-6280.

    Ref: 44112223_1650639489

    ServiceNow Architect

    USA, Illinois, Chicago

    • Up to 200000 USD
    • Architect Role
    • Seniority: Senior

    Job description

    The role would be for Design and Architect Service-now ITSM application. The Architect will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ServiceNow Platform are in a controlled and predictive manner.

    The general scope of the work for this position is as follows:
    * Understands technical and functional design requirements for ServiceNow
    * Provide High Level Design and technical solutions for ServiceNow implementation
    * Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies
    * Experience with Domain separated experience setup and configuration.
    * Design and Architect ServiceNow CMDB and Discovery Jobs
    * Design and Architect Automation workflows using ServiceNow IntegrationHub and spokes
    * Should have designed and developed Integrations of Servicenow with 3rd party tools and Monitoring tools.
    * Should have experience with DevOps tools integration and automation trigger capability
    * Understands the workflow engines
    * Create prototypes for client engagements
    * Identifies system deficiencies and recommends solutions
    * Understands the necessity of and contributes to coding standards
    * Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
    * Participate in business meetings with various stake holders.
    * Take corrective actions based on the customer satisfaction surveys.
    * Drive service improvement programs.
    * Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
    * At least 8+ years of experience in Design and Implementation of ServiceNow
    * The candidate should be trained in ITILv3 foundation certified

    Nelson Frank International is the global leader in ServiceNow recruitment, our clients consist of both ServiceNow partners and End users throughout the U.S. I understand the need for discretion and would welcome the opportunity to speak to any ServiceNow candidates that are considering new career opportunities either now or in the future. Confidentiality is of course guaranteed.

    If you or anyone you know is interested in this position, or any other ServiceNow opportunities. Please email me at m.santangelo@nelsonfrank.com or give me a call at (813) 419-6280.

    Ref: 28/04/22/BP_1651163377

    ServiceNow Lead Solution Consultant

    England, London, City of London

    • 90000 to 120000 GBP
    • Architect Role
    • Skills: ServiceNow
    • Seniority: Senior

    Job description

    ServiceNow Lead Solution Architect - up to £120,000

    I'm currently looking for a ServiceNow Lead Solution Architect who will be responsible for leading scoping, designing, developing and implementing across multiple projects. You should have previous experience of analysing requirements and ensuring the correct solutions are in place to reflect industry best practice. A part of this role will be helping and mentoring other ServiceNow Solution Architects to help them progress their career.

    The Role:

    * Leading the technical delivery of ServiceNow projects
    * Providing detailed technical solutions at an architectural level
    * Showcasing technical leadership by mentoring other architects
    * Confidently being able to present different solutions to stakeholders both internal and external
    * Providing the team with architectural oversight and how that will affect the design and delivery
    * Consulting with external stakeholders to ensure that lasting relationships are created and maintained
    * Ensuring that other members of the team are operating within the solution architecture standards and frameworks

    Preferred Experience:

    * Strong experience in leading a projects while consulting with enterprise organisations ensuring that the project is delivered within time and budget
    * While leading the team you should be able to work with every part of the team to ensure everybody is working towards the same target
    * In depth understanding of key technologies relevant to ServiceNow integration solutions
    * Confidently being able to communicate with stakeholders in a clear, open, honest and consistent manor to ensure that both parties are aligned through every part of the project
    * Ability to produce clear documentation
    * Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations.
    * Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities

    Certifications:

    * Certified ServiceNow System Administrator
    * Certified Implementation Specialist in at least 3 product suites
    * Certified in ITIL Foundation (v3 or v4)

    Ref: a0M1i00000JW3TREA1_1651240554

    ServiceNow Architect

    USA, New Jersey, East Brunswick

    • 150000 to 200000 USD
    • Architect Role
    • Skills: ServiceNow
    • Seniority: Senior

    Job description

    The role would be for Design and Architect Service-now ITSM application. The Architect will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams, and other technical teams to ensure that business needs around the implementation of ServiceNow Platform are in a controlled and predictive manner.

    The general scope of the work for this position is as follows:
    * Understands technical and functional design requirements for ServiceNow
    * Provide High-Level Design and technical solutions for ServiceNow implementation
    * Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email, and other relevant technologies
    * Experience with Domain separated experience setup and configuration.
    * Design and Architect ServiceNow CMDB and Discovery Jobs
    * Design and Architect Automation workflows using ServiceNow IntegrationHub and spokes
    * Should have designed and developed Integrations of Servicenow with 3rd party tools and Monitoring tools.
    * Should have experience with DevOps tools integration and automation trigger capability
    * Understands the workflow engines
    * Create prototypes for client engagements
    * Identifies system deficiencies and recommends solutions
    * Understands the necessity of and contributes to coding standards
    * Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.

    Ref: 452223_1649169610

    ServiceNow Techno-functional Architect

    USA, Illinois, Chicago

    • 180000 to 200000 USD
    • Architect Role
    • Seniority: Senior

    Job description

    The role would be for Design and Architect ServiceNow ITSM application. The Architect will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ServiceNow Platform are in a controlled and predictive manner.

    The general scope of the work for this position is as follows:
    * Understands technical and functional design requirements for ServiceNow
    * Provide High Level Design and technical solutions for ServiceNow implementation
    * Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies
    * Experience with Domain separated experience setup and configuration.
    * Design and Architect ServiceNow CMDB and Discovery Jobs
    * Design and Architect Automation workflows using ServiceNow IntegrationHub and spokes
    * Should have designed and developed Integrations of Servicenow with 3rd party tools and Monitoring tools.
    * Should have experience with DevOps tools integration and automation trigger capability
    * Understands the workflow engines
    * Create prototypes for client engagements
    * Identifies system deficiencies and recommends solutions
    * Understands the necessity of and contributes to coding standards
    * Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
    * Participate in business meetings with various stake holders.
    * Take corrective actions based on the customer satisfaction surveys.
    * Drive service improvement programs.
    * Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
    * At least 8+ years of experience in Design and Implementation of ServiceNow
    * The candidate should be trained in ITILv3 foundation certified

    Nelson Frank International is the global leader in ServiceNow recruitment, our clients consist of both ServiceNow partners and End users throughout the U.S. I understand the need for discretion and would welcome the opportunity to speak to any ServiceNow candidates that are considering new career opportunities either now or in the future. Confidentiality is of course guaranteed.

    If you or anyone you know is interested in this position, or any other ServiceNow opportunities. Please email me at m.santangelo@nelsonfrank.com or give me a call at (813) 419-6280.

    Ref: 44112223_1650639632

    ServiceNow Architect

    USA, New York

    • Up to 200000 USD
    • Architect Role
    • Seniority: Senior

    Job description

    The role would be for Design and Architect Service-now ITSM application. The Architect will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ServiceNow Platform are in a controlled and predictive manner.

    The general scope of the work for this position is as follows:
    * Understands technical and functional design requirements for ServiceNow
    * Provide High Level Design and technical solutions for ServiceNow implementation
    * Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies
    * Experience with Domain separated experience setup and configuration.
    * Design and Architect ServiceNow CMDB and Discovery Jobs
    * Design and Architect Automation workflows using ServiceNow IntegrationHub and spokes
    * Should have designed and developed Integrations of Servicenow with 3rd party tools and Monitoring tools.
    * Should have experience with DevOps tools integration and automation trigger capability
    * Understands the workflow engines
    * Create prototypes for client engagements
    * Identifies system deficiencies and recommends solutions
    * Understands the necessity of and contributes to coding standards
    * Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
    * Participate in business meetings with various stake holders.
    * Take corrective actions based on the customer satisfaction surveys.
    * Drive service improvement programs.
    * Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
    * At least 8+ years of experience in Design and Implementation of ServiceNow
    * The candidate should be trained in ITILv3 foundation certified

    Nelson Frank International is the global leader in ServiceNow recruitment, our clients consist of both ServiceNow partners and End users throughout the U.S. I understand the need for discretion and would welcome the opportunity to speak to any ServiceNow candidates that are considering new career opportunities either now or in the future. Confidentiality is of course guaranteed.

    If you or anyone you know is interested in this position, or any other ServiceNow opportunities. Please email me at m.santangelo@nelsonfrank.com or give me a call at (813) 419-6280.

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