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ServiceNow Account Manager Responsibilities:

* Deliver sales results and work towards revenue results for the DACH region.
* Grow pipeline through existing accounts and new accounts.
* Work to close deals using selling best practices eg., client call plans, close plans, and sales strategies.
* Cultivate client relationships to foster further growth.
* Manage sales opportunities and business relationships with contacts within Small, Mid-Market, and Commercial Accounts.
* Focus on understanding an organization's business drivers, challenges, pain points, and how ServiceNow solutions map to these.

ServiceNow Lead Consultant - £75,000 - Fully Remote

I am currently working with a Elite ServiceNow partner who are looking for a ServiceNow Lead Consulting who will be acting as a ServiceNow Business Analsyt, they use the experience from hundreds of enterprise deployments of the Now Platform to help customers achieve successful transformation outcomes

Lead Consultants within the current team:

* Have the authority to lead, support and add value to customers as they move through their ServiceNow lifecycle
* Advise and design ServiceNow solutions to customer specifications, working closely with Technical Specialists and Project Managers
* Report to the Head of Lead Consulting but are expected to prioritise their own work and ensure tasks are completed within agreed timescales
* Contribute or lead internal ServiceNow communities to share knowledge on platform capabilities

Responsibilities:

Providing advice and guidance to the customer on the best approaches for implementing ServiceNow in terms of:

* ITIL best practice
* ServiceNow best practice
* Industry trends and use of ServiceNow
* Providing business analysis to understand and document customer requirements
* Conduct process workshops to:
* Establish current customer requirements and review any solutions already considered to meet the customer's business needs
* Finalise the requirements and agree the best approach for subsequent implementation of ServiceNow

On smaller projects, where a separate Project Manager has not been assigned, is also responsible for:

* Managing project tasks and timelines
* Project progress meetings with the customer
* Providing a single point of contact between the customer and internal resources
* Working closely with the Technical Consultants, responsible for the delivery of the solution, to ensure that what they deliver meets the requirements confirmed with the customer
* Adopting and conforming to company standards and policies
* Leading Sprint review "show and tell" workshops.
* Executing the functional testing prior to UAT, leading UAT review meetings, and supporting go-live and early life support. Working with the Project Manager on the sales to delivery handover
* Participating in internal ServiceNow communities and other knowledge sharing activities.

* Subject Matter Expert on the delivery of Apps on theServiceNow platform including:

* Application UI Configuration
* Workflow Configuration
* Development of required client specific reporting
* Overall product configuration

* Demonstrations of the products, both standard and tailored to prospects and existing customers, both onsite and via web conferencing.
* Prepare all client facing and internal deliverable that are technology related
* Ability to cover client meetings in any timezone
* A sales oriented mindset with the ability to help the team meet and exceed sales targets
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
* Proven experience as a key technical resource leading the introduction of solutions in client environment
* Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working a SaaS environment

ServiceNow Developer - (Contract Role)

Role: ServiceNow Developer - Contract
Rate: £500+ Per Day
Location: Full-Remote
IR35 Status - Outside IR35

Key Skills:
-Experience with multiple ServiceNow implementations, with basic understanding of project life-cycle along with Agile/Scrum working styles.
-ITSM experience, Service Portal development experience, integration experience with REST and SOAP.

If you want to find out more information please contact me on d.landi-scarpato@nelsonfrank.com or on 02038266694.

Job title: ServiceNow Solutions Architect
Day Rate: £850+ per day
Job type: Contract (Inside IR35)
Contract length:
Location: 25% - Saudi Arabia, 75% Remote

Role and Responsibility:
Senior ServiceNow Architect, need to have a proven track record of working on enterprise-scale ServiceNow solutions. Required to be a ServiceNow expert ideally with the certifications to prove this.

If you want to find out more information please contact me on d.landi-scarpato@nelsonfrank.com or on 02038266694.

New Role: ServiceNow Developer - Banking Industry

I am currently partnered with a leading financial services organization who are growing their ServiceNow team, this role will be 90% remote however it will require some travel to my clients office hub.

Location: (Remote first) Manchester, London, Birmingham or Edinburgh
Salary: £55,000 - 70,000k per annum - DOE

Key Skills:
-2+ year's hands-on ServiceNow development experience.
-Experience with multiple ServiceNow implementations, with basic understanding of project life-cycle along with Agile/Scrum working styles.
-ITSM experience, Service Portal development experience, integration experience with REST and SOAP.

Benefits:
*10% Group Pension funding.
*Alongside 28 Days Holiday + Bank Holidays.

If you want to find out more information please contact me on d.landi-scarpato@nelsonfrank.com or on 02038266694.

ServiceNow Developer - (Contract Role)

Role: ServiceNow Developer - Contract
Rate: £500+ Per Day
Length: 6 months
Location: Full-Remote
IR35 Status - Outside IR35

Project:
Preparing ServiceNow for a new service desk provider, i.e. setting up SLAs, management reporting, live agent roll-out plus other areas of automation to tie into improved asset management and other areas of continuous improvements.

If you want to find out more information please contact me on d.landi-scarpato@nelsonfrank.com or on 02038266694.

ServiceNow Developer - (Contract Role)

Role: ServiceNow Developer - Contract
Rate: £500+ Per Day
Length: 6 months
Location: Full-Remote
IR35 Status - Outside IR35

Project:
Preparing ServiceNow for a new service desk provider, i.e. setting up SLAs, management reporting, live agent roll-out plus other areas of automation to tie into improved asset management and other areas of continuous improvements.

If you want to find out more information please contact me on d.landi-scarpato@nelsonfrank.com or on 02038266694.

ServiceNow Lead Developer - Full Time

I am currently partnered with a leading manufacturing organization who are looking for someone to own the platform and define the strategy of the ServiceNow toolset.

Location: Swindon, UK (80% remote work)
Salary: £75,000k + per annum - DOE

Role Summary:
-Provide thought leadership on how to drive the ServiceNow platform.
-Identify new capabilities in the toolkit and drive best practice.
-Educate the business on how ServiceNow and associated services can be leveraged and optimized, identifying modules/capabilities that could be used to meet business needs or improve performance.

I am ideally looking for a Lead/Senior developer who is looking to progress down the systems architect route, this role will be a mix of build/config/driving strategy.

If you want to find out more information please contact me on d.landi-scarpato@nelsonfrank.com or on 02038266694.

*Candidates must be based in the UK*

ServiceNow SPM Technical Consultant

Description

Currently seeking a ServiceNow Technical Consultant to join our team full-time. To enhance our ServiceNow delivery capability, Our Team is looking for high caliber, multi-dimensional ServiceNow delivery experts with proven skills in assisting organizations in adopting SPM best practices and optimizing them on the ServiceNow platform. Successful candidates will have experience running multiple SPM Management projects from start to finish, including workshop delivery, requirement gathering, and development. As a member of the project team, the Technical Consultant will be working with our clients to assess current state processes and tools, define ServiceNow solution requirements and tailor ServiceNow in alignment with these requirements.

While this team member will specialize in SPM, we value platform versatility so expertise in core areas of the platform like Incident Management, Asset Management, and integrations with other platforms will allow the successful candidate to operate across multiple disciplines.

This position is remote, and candidates can expect to work during normal business hours associated with their local time zone. <20% travel is expected with a goal to keep travel at a minimum.

Responsibilities

* The SPM Technical Consultant will support the Business Process Consultant in gathering and analyzing requirements, solution design, and execute the migration, while delivering high customer satisfaction.
* Serve as primary technical point-of-contact for projects and as the face of the development team to the customer
* The successful candidate will have significant knowledge of the ServiceNow platform, services, and associated configurations
* Configure, customize and code all areas of the SPM suite, including Pro features such as APM, APW, Investment Funding, Agile, and SAFe.
* Configure third-party integrations using Web Services, IntegrationHub, and ServiceNow Store Apps.
* Conduct knowledge transfer and/or training sessions with technical and non-technical teams.
* Work with sales and presales teams to assist with scoping service engagements

Qualifications

* 1-3+ years of ServiceNow experience
* 1-3+ years of ServiceNow SPM Management experience
* Experience participating in at least four full lifecycle ServiceNow implementations involving SPM
* Scripting business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, automation etc.
* Excellent understanding of implementation methodologies/SDLC (ex. Agile Scrum, Waterfall)
* ServiceNow Certifications for System Administrator and CIS PPS t is required, additional certifications including CIS APM would be preferred
* Excellent writing and verbal communication skills