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What you get to do in this role:

· Provide expert level business and technical solution consultancy during the mining/farming/hunting/pre-sales process in support of the direct sales and partners, principally through proposal production, ServiceNow product demonstrations and the scoping and delivery of in-depth Proof-of-Concepts.

· Focus on consultative selling by understanding an organization's business drivers, challenges, pain points and how ServiceNow solutions provide business outcomes that align to those initiatives. Showcase platform expertise (ITSM, CSM,FSM, HRSD / Non-IT workflows),industry expertise in the development and implementation of specific market strategies and programs to improve logo penetration working alongside the sales counterpart.

· Provide technical expertise and support for the Solution Consulting team, including developing solutions for customer issues

· Staying current on product developments/releases to a level closely related master architect of ServiceNow.

· Help the sales team meet or exceed Monthly, Quarterly and Annual sales objectives, constantly working towards daily, monthly & quarterly KPI metrics.

· Team with the sales personnel in the qualification of customer needs, performing pre-demo needs analysis, drive quality interactions and outcomes.

· Staying current on competitive analysis and understanding differentiators between the company and its competitors and focus on becoming a ServiceNow product line specialist.

· Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with solution sales counterpart and extended team to deliver 'art of the possible' demonstrations showcasing ServiceNow platform capabilities with strong understanding of ServiceNow cloud offerings such as IT, Customer, Employee workflows including AppEngine.

· Ability to increase wallet share through account expansion and through ServiceNow adoption.



In order to be successful in this role, we need someone who has:

· 5+ years of solution and service-based sales experience in enterprise software or consulting services in areas of SaaS/PaaS/aPaaS and work experience with market leaders. ServiceNow experience gained within software or IT sales organization (ideally within IT, CRM, HCM Service Delivery) is mandatory.

· Exhibits prior and current technical expertise in web technology and the ability to learn new technology.

· Strong communication and presentation skills

· Strong technical aptitude to understand the challenges a prospect is facing and translate those to business outcomes ServiceNow can deliver, and to communicate the value

· Strong interpersonal skills to develop relationships at all levels of both prospect /customer organizations and internally across the business

ServiceNow ITOM/ITSM Implementation Specialist

Fully Remote

Salary

Up to $150K

Our Partners is seeking an experienced ITOM/ITSM ServiceNow delivery consultant to become a part of their fast-growing professional services business. Ideal candidate will have at least 8 years of IT software consulting experience with 5+ years' experience supporting or implementing ServiceNow products. Primary role for this position is the delivery of current services for our customers as well as enhancing and growing service delivery capabilities within our company.

Job Duties

* Delivery of consulting services to install, configure, and integrate software products from ServiceNow with a focus on ITSM module (Incident, Problem, Change, Service Catalog, Knowledge Management, Service Portal, etc.,) & ITOM based products (discovery, service mapping, configuration management, event management, etc.,)

* Develop custom software solutions as required through scripting and software development

* Prepare technical documentation as specified in customer contracts and as internally required

* Support sales of software and services through demonstrations, Proof of Concepts, and customer presentations

* Deliver projects on customer premise or remotely as required. Most engagements are remote.

* Enhance customer knowledge in IT Operations Management with ITIL v3 framework

* Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software.

* Excellent verbal and written communication skills required.

Qualifications

* Expertise and experience with ServiceNow ITSM & ITOM modules are required

* ServiceNow experience with discovery, service mapping, and configuration management (CMDB) is crucial

* 5+ years in a consulting position, delivering software implementation engagements

* Proven track record of managing in ServiceNow CMDB for on-prem instance

* Accreditations / certifications in ServiceNow System Administrator and implementation certification for products such as Discovery, Service Mapping, and ITOM is mandatory

* Hands on experience in CMDB feature - IRE, RTE, Probe-to-pattern migration, implementation, or enhancement of patterns

* Knowledge of networking concepts such as IP Addressing, Firewalls, ports

* ITIL knowledge with the ability to relate concepts to implementation strategies

* Excellent communications skills required - verbally with all levels of customer IT and business management as well as written with technical assessments and project related reports

* Consultative skills for software service delivery to lead customers to improve their processes and organizational models

* Must have legal authorization to work in the US.

Bachelor of Science degree in Computer Science or related degree is required

Must and should have Paris platform certs - Certified Implementation Specialist in ITSM & Service Mapping (ITOM), Discovery/Event (ITOM)

Job Description

Role & Responsibilities

* Consulting services to install, configure, and integrate software products from ServiceNow
* Ability to understand Business needs
* Working in an Agile environment
* Support sales of software and services through demos
* Development of services
* Proficient knowledge of the ServiceNow platform

Skills & Qualifications

* 3-5 years of experience on the ServiceNow Platform
* Certified System Admin plus an additional mainline ServiceNow Implementation Specialist certification
* Experience developing Custom Applications
* 3-5 years experience with scripting using languages such as Javascript
* 2+ years working in Agile methodology
* Degree
* Proven experience working in consulting
* Excellent verbal and written communication skills required.

Benefits

* Flexible hours with remote work
* 15 days PTO
* Upward mobility

ServiceNow ITOM/ITSM Implementation Specialist

Fully Remote

Salary

Up to $150K

Our Partners is seeking an experienced ITOM/ITSM ServiceNow delivery consultant to become a part of their fast-growing professional services business. Ideal candidate will have at least 8 years of IT software consulting experience with 5+ years' experience supporting or implementing ServiceNow products. Primary role for this position is the delivery of current services for our customers as well as enhancing and growing service delivery capabilities within our company.

Job Duties

* Delivery of consulting services to install, configure, and integrate software products from ServiceNow with a focus on ITSM module (Incident, Problem, Change, Service Catalog, Knowledge Management, Service Portal, etc.,) & ITOM based products (discovery, service mapping, configuration management, event management, etc.,)

* Develop custom software solutions as required through scripting and software development

* Prepare technical documentation as specified in customer contracts and as internally required

* Support sales of software and services through demonstrations, Proof of Concepts, and customer presentations

* Deliver projects on customer premise or remotely as required. Most engagements are remote.

* Enhance customer knowledge in IT Operations Management with ITIL v3 framework

* Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software.

* Excellent verbal and written communication skills required.

Qualifications

* Expertise and experience with ServiceNow ITSM & ITOM modules are required

* ServiceNow experience with discovery, service mapping, and configuration management (CMDB) is crucial

* 5+ years in a consulting position, delivering software implementation engagements

* Proven track record of managing in ServiceNow CMDB for on-prem instance

* Accreditations / certifications in ServiceNow System Administrator and implementation certification for products such as Discovery, Service Mapping, and ITOM is mandatory

* Hands on experience in CMDB feature - IRE, RTE, Probe-to-pattern migration, implementation, or enhancement of patterns

* Knowledge of networking concepts such as IP Addressing, Firewalls, ports

* ITIL knowledge with the ability to relate concepts to implementation strategies

* Excellent communications skills required - verbally with all levels of customer IT and business management as well as written with technical assessments and project related reports

* Consultative skills for software service delivery to lead customers to improve their processes and organizational models

* Must have legal authorization to work in the US.

Bachelor of Science degree in Computer Science or related degree is required

Must and should have Paris platform certs - Certified Implementation Specialist in ITSM & Service Mapping (ITOM), Discovery/Event (ITOM)

ServiceNow Project Manager - Salary £40,000/£50,000 - Remote



I'm currently working with a ServiceNow Partner who are looking to bring in a ServiceNow Project Manager to expand their existing ServiceNow team. They are able to offer a range of projects which are generally a step away from you standard ITSM work.



Key Responsibility's:

* Supervise and manage the team in line with the client expectations
* Communicating with the rest of the team to ensure healthy communication and progression of the project
* Ensure all stages are completed in-line with the company methodology
* Responsible for budgeting the project
* Ensure a healthy relationship with new and existing clients
* Document the project throughout by producing the Business Case and PID
* Able to support and assist the team when necessary

Skill sets:

* 5 years' ServiceNow experience
* Strong leadership skills
* Knowledge of MS office, excel, outlook
* Project Management Accreditation at Practitioner level
* ITIL Knowledge

Configuration Management- Flexible Location

Employer: TSB BANK

Permanent, Full-time position

Salary: £38350 - £56800 (non-London) & £45050 - £67970 (London)





I'm currently working with a client who is looking for an enthusiastic, energising, and experienced Configuration Manager who is Passionate about data analysis and loves working in a team. The perfect candidate is someone who thrives off jumping into a challenging environment and always strives to not only meet the requirements of the company, but go above and beyond in all tasks they encounter.



The role focuses on utilising new and existing technology's within the company to enhance and deliver an amazing customer experience. This shall be done by reporting the Senior manager and cultivation the team to operate and their peak.

All focus is on driving maximization of the Data platforms, using them to extract key customer data that helps the business carry out the change and improvements necessary to bring a world class service.



Reasonability's:

* Ensure the delivery of the strategy by managing the existing infrastructure and configuration duties within the data platforms.
* Implementations of new core data platforms, including architecture on a mass scale
* Provide support, guidance and wisdom to the Technical delivery team wherever needed. Also during the implantation phase of new infrastructure, being able to advice the relevant tools and mechanisms associated with future data analytical requirements.
* Establishing a healthy, professional and transparent relationship with stakeholders to ensure clarity and understanding of the projects; to manage and scale realistic expectations.
* Keeping up to date with external technology's that could be useful for the data platforms and extraction of data.

Key skills:

* Proven track record of delivering infrastructure projects and reasonability's at a large scale - Required
* Strong experience of ServiceNow and Dynatrace - Required
* Understating of information security standards -Required
* Talent to negotiate with Stakeholders. Able to bring a balanced discussion to help them understand and support the business's needs constructively -Required



* Certifications in AWS and Azure cloud Technologies - Desired
* ITIL Certification - Desired

An Elite ServiceNow Partner is seeking an experienced Pre-sales Solutions Consultant to join their growing team. This company is headquartered in Georgia and have a very reputable name in the ServiceNow ecosystem.

Role & Responsibilities

* Build out innovative solutions and transformations
* Understand needs and requirements for the ServiceNow platform
* Develop solutions on the ServiceNow platform
* Present to customers the features and functionality of the platform
* Collaborate with customers, sales, and delivery teams to transform business needs
* Interact on the solutions of the ServiceNow platform
* Become familiar with other digital technologies to integrate with ServiceNow
* Prosper in a fast paced growing company

Skills & Qualifications

* 5+ years of solution/sales experience
* 5+ years of experience with the ServiceNow platform
* College degree or equivalent experience
* ITIL Foundations certification and/or deep understanding of ITIL
* Knowledge of Agile/Scrum methodology
* Passionate, team player, with the ability to problem solve
* Excellent verbal and written communication

Benefits

* Full Benefits Package, 401K, Bonuses, PTO
* Work Life Balance
* Competitive Salary
* Ability to receive training and certifications

Apply here or send me an email at l.lechleitner@nelsonfrank.com to schedule a time to chat with me regarding this amazing opportunity.

Job Description

Role & Responsibilities

* Build service portals
* Develop scoped applications
* Client demos and presentations
* Team work and collaboration

Skills & Qualifications

* 4+ years of ServiceNow Development experience
* Bachelor's degree in IT/Computer Science or equivalent education/experience
* Certifications are a plus
* Custom Application Development experience
* Experience with REST and SOAP
* CSS, SQL, AJAX familiarity
* Strong communication skills

Benefits

* ServiceNow Premier Partner
* 100% Remote Opportunity
* Bonus, Health care and PTO

Your New Company

We partner with multiple ServiceNow Elite Partners across the U.S. All of them are invested to help you gain skills and grow your careers. These are some of the most reputable ServiceNow partners in the industry. We're looking for highly motivated developers that want to grow with a company and contribute to the brand of their employer.



What You Will Need to Succeed

Your future employer is looking for someone who is a true technologist with an extensive coding background. To be successful, you will need to have an in depth understanding of system development life cycles. Candidates will be expected to not only be able to elaborate on ServiceNow, but carry a deep understanding of how and why different things are set up the way they are. Certifications are a plus!

What You Will Get in Return

In return, you will be gaining exposure to ServiceNow and all of the newest and most up-to-date modules. Your new role will include a competitive salary. You'll gain incredible experience working with some of the most elite companies in the world. Your ServiceNow scope will broaden as you're exposed to different facets of the platform. Your abilities will be tested as you'll need to solve difficult problems. And best of all, you'll work alongside the brightest minds in the space!

What You Need to Know

Apply to this advert or reach out to Reuven Cooperman at r.cooperman@Nelsonfrank.com to arrange time to speak more about this position. Please provide your most updated CV with all of your ServiceNow experiences, as well as your availability to call.

Our client is currently seeking a Strong ServiceNow Developer who has an excellent background in JavaScript development on end to end implementations. This is a premiere ServiceNow Partner with a global presence in the ServiceNow Ecosystem.

Benefits:

* Excellent salary package
* Paid yearly training and certification budgets
* Flexible working hours + work remote options

Role & Responsibilities

* Must have strong knowledge on ServiceNow fundamentals, configuration & scripting.
* Work collaboratively with the team & project manager to deliver assigned work on time
* Develop requirements in ITSM, CSM, HR and more utilising JavaScript
* Work closely with the BA's to understand requirements given then to execute requirements to a high standard

Skills & Qualifications

* Strong experience in ServiceNow development with a proven track record
* Ability to communicate well as you will be working directly with stakeholders on multiple projects
* Strong Javascript skills in ServiceNow
* Certifications in ServiceNow highly regarded

This opening will not last long, so please send your CV/resume to s.morison@nelsonfrank.com or call +61 3 9088 3724 as soon as possible for a confidential discussion about this exciting opportunity as well as possible future