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For Permanent and Contract, Architect

    Ref: 04/13/2021_1618320986

    ServiceNow Solution Architect

    USA, Washington, Bellevue

    • Negotiable
    • Architect Role
    • Skills: ServiceNow Architect, ServiceNow
    • Seniority: Mid-level

    Job description

    Searching All ServiceNow Solution Architects

    Our elite partner is a leading global information technology, consulting and business process services company. They harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help their clients adapt to the digital world and make them successful. Their goal is to discover ideas and come together to build a bright future.



    Start Date

    ASAP



    Salary

    $160K

    Travel

    Remote



    Requirements

    * 6+ years' experience in architecting, developing and implementing solutions in ServiceNow
    * 4+ Years ServiceNow Consulting experience - which includes advising customers on ServiceNow architecture, integrations and roadmap for implementation
    * 3+ Years of experience in ServiceNow solution architecture consulting
    * 5+ experience in Sales/Pre-sales of ServiceNow enabled solutions (Optional)
    * Experience of managing ServiceNow development teams
    * Experience in working in global delivery model
    * Experience Client /Customer Management, Reporting and stakeholder management
    * Experience in supporting pre-sales and making solution presentations to customers
    * Great communication skills
    * Bachelor's degree



    If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-607-3119

    Ref: BAB-04-05-21_1620132329

    ServiceNow Consultant - Denmark

    Denmark, Copenhagen Municipality, Copenhagen

    • 40000 to 60000 DKK
    • Consultant Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    An Elite ServiceNow Partner are looking to bring in many ServiceNow professionals as they continue to bring on more projects. With this demand they are looking for ServiceNow Consultants & Architects. Remote working available but must be based in Denmark (ideally Copenhagen).

    Role & Responsibilities

    ServiceNow Senior Developer/Technical Consultant:

    * Work closely with the Business Analyst to understand and develop the technical solution as detailed in user stories
    * Providing expertise on all technical questions related to the development of ServiceNow
    * Understand the large-scale thinking and approach needed for the success of the project

    ServiceNow Architect:

    * Development of digital solutions for our customers based on ServiceNow
    * Advice to customers in the ServiceNow modules
    * Analysis of customer requirements
    * Creation of user stories based on customer requirements
    * Creation of process documentation
    * Conduct customer workshops and training
    * Support and participation in pre-sales and customer workshops

    Skills & Qualifications

    * Minimum 2 years ServiceNow development experience
    * ServiceNow implementation experience
    * Understanding of project life-cycle along with Agile/Scrum working styles
    * High level Javascript experience
    * ITOM, HR, CSM, Custom Apps experience highly desired

    If you're interested with in a ServiceNow Consultant or Architect role and want to discuss this exciting opportunity further, please call Ben Austin-Blows on +44 (0) 2038266701. Alternatively, click apply or find me on LinkedIn.

    Ref: 9/04/21_1617928789

    ServiceNow Solution Architect

    Australia, New South Wales, Sydney

    • Negotiable
    • Architect Role
    • Skills: ServiceNow/ServiceNow Architect/ServiceNow Pre Sales/ServiceNow Technical Architect/ServiceNow Developer/ServiceNow Sales
    • Seniority: Senior

    Job description

    Our client is currently seeking a Solution Architect with strong ServiceNow experience. This role is a hybrid role where we are looking for an Architect that has strong pre sales experience, an excellent knowledge of end to end ServiceNow implementations and is able to design, implement, run delivery and work closely with the pre sales team.

    Role & Responsibilities

    * Understand client requirements and take ownership of the solution and deployment
    * Work closely with the sales team to deliver RFP's, Cost Analysis, Time line structuring
    * Evaluate, communicate, and coordinate the functional and technical impacts
    * Work closely with a team to help manage delivery across multiple ServiceNow implementations

    Skills & Qualifications

    * 3 years plus ServiceNow Architecture experience.
    * Minimum 3 years ServiceNow experience.
    * Demonstrated experience in managing, leading and coaching teams

    Benefits

    * Excellent salary package + bonus structure
    * Paid yearly training and certification budgets
    * Flexible working hours + work remote options

    This opening will not last long, so please send your CV/resume to s.morison@nelsonfrank.com or call +61 3 9088 3724 as soon as possible for a confidential discussion about this exciting opportunity as well as possible future openings!

    Ref: BAB-30-03-21_1617121676

    ServiceNow Technical Consultant/Architect - Sweden

    Sweden, Stockholm

    • 45000 to 60000 SEK
    • Consultant Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    A large ServiceNow Elite partner are looking to bring in many ServiceNow professionals as they continue to bring on more customers. With this demand they are looking for ServiceNow Developers, Technical Consultants & Technical Architects. Remote working available but must be based in Sweden (ideally Stockholm).

    Role & Responsibilities

    ServiceNow Senior Developer/Technical Consultant:

    * Work closely with the Business Analyst to understand and develop the technical solution as detailed in user stories
    * Providing expertise on all technical questions related to the development of ServiceNow
    * Understand the large-scale thinking and approach needed for the success of the project

    ServiceNow Architect:

    * Development of digital solutions for our customers based on ServiceNow
    * Advice to customers in the ServiceNow modules
    * Analysis of customer requirements
    * Creation of user stories based on customer requirements
    * Creation of process documentation
    * Conduct customer workshops and training
    * Support and participation in pre-sales and customer workshops

    Skills & Qualifications

    * Minimum 2 years ServiceNow development experience
    * ServiceNow implementation experience
    * Understanding of project life-cycle along with Agile/Scrum working styles
    * High level Javascript experience
    * ITOM, HR, CSM, Custom Apps experience highly desired

    If you're interested with in a ServiceNow Developer, Technical Consultant or Architect role and want to discuss this exciting opportunity further, please call Ben Austin-Blows on +44 (0) 2038266701. Alternatively, click apply or find me on LinkedIn.

    Ref: 29/04/21/BP_1619699583

    Project Manager

    England, London, City of London

    • 40000 to 50000 GBP
    • Project Manager Role
    • Skills: ServiceNow
    • Seniority: Junior

    Job description

    Junior Project Manager - £35,000 - £50,000 - Remote

    The current company are currently looking for a Junior Project Manager to come in to the company and become accustomed to the ServiceNow working environment. They are a fast-growing company, so the work which you do now could shape the company for years to come, while also allowing you to be involved in projects which are more complex and engaging than your standard ITSM work.

    Responsibilities:

    * To assist the lead in implementations while always representing the company in a positive manner
    * Regularly communicate with other members of the team to resolve issues as well as accept guidance.
    * Ensure project deliverables are complete and accurate.
    * Ensure agreed processes are followed including compliance with the company Delivery Methodology.
    * Work alongside technical architect to develop project plans and roadmaps.
    * Manage project budgets and liaise with budget sponsors where necessary.
    * Review and prepare Project Highlight Reports.
    * Build and maintain relationships with service partners to ensure delivery of supplier work packages to time and cost.
    * Manage all project processes
    * Draft project documentation as required by client.

    Skills:

    * Strong leadership skills and ability to communicate with stakeholders.
    * Excellent communications skills, able to present to peers, customers and the business via phone or in person.
    * Knowledge of Project, Word, Excel, Outlook and other office applications.
    * Knowledge of ITIL processes.

    Ref: 9732764244_1619457564

    Monitoring Engineer - Dynatrace/AppDynamics (Full-Remote)

    England, London, City of London

    • 45000 to 65000 GBP
    • Developer Role
    • Seniority: Mid-level

    Job description

    Monitoring Engineer - Dynatrace/AppDynamics

    Home Based, UK Wide.

    Salary: £45,000k - £65,000k (DOE)

    Currently working with an exciting and vibrant company who are taking the market by storm and are seeking for passionate and motivated individuals to join the team.

    Skills and Responsibilities:

    * Assist in the deployment of real time monitoring information on infrastructure, application services and Application Performance Monitoring supporting Production, Quality Assurance, and Development environments.
    * Work under a Consultant or Architect to implement a designed application management solution
    * Provide in-depth troubleshooting and root cause analysis skills to our customers.
    * Analyse existing monitoring to highlight where improvements and changes can be made.
    * Extract monitored data for in-depth reporting and analysis.
    * Maintain an up to date knowledge of changes in IT, specifically within monitoring, alerting, event management and APM.
    * Ensure the monitoring and alerting tools are maintained, tuned and upgraded and help deliver processes to deliver these.
    * Work with clients to identify monitoring and alerting requirements for new applications and features as well as expanding monitoring visibility in to existing client applications.
    * Accounting for task progress and clear reporting of blockages and issues.

    What are we looking for?

    * 1-2 years of experience of Dynatrace/AppDynamics Administration.
    * Experience of Application Performance Monitoring preferably based on Dynatrace/AppDynamics.
    * Excellent skills at diagnosing and troubleshooting complex technical issues.
    * 1-2 years or more practical experience in a monitoring / alerting / event management role.
    * Attentive to detail.
    * General understanding of Databases, Networks, Infrastructure and containerised deployments
    * Experienced in meeting Service Level Agreements.
    * Wiling to certify in one or more of the APM toolsets we support.



    Working Pattern:

    * This is a client facing role requiring direct interaction with client representatives (sponsors, stakeholders, managers and executives and process owners) as well internal delivery teams.
    * Working hours will match client business hours and may involve occasional unsocial hours when implementing changes etc.

    If you want to find out more information, reach out on d.landi-scarpato@nelsonfrank.com or 02038266694.

    Ref: 05/19/21_1621456380

    ITOM Architect (Technical)

    USA, Kentucky, Louisville

    • Negotiable
    • Architect Role
    • Seniority: Mid-level

    Job description

    ServiceNow ITOM/ITSM Implementation Specialist

    Fully Remote

    Salary

    Up to $150K

    Our Partners is seeking an experienced ITOM/ITSM ServiceNow delivery consultant to become a part of their fast-growing professional services business. Ideal candidate will have at least 8 years of IT software consulting experience with 5+ years' experience supporting or implementing ServiceNow products. Primary role for this position is the delivery of current services for our customers as well as enhancing and growing service delivery capabilities within our company.

    Job Duties

    * Delivery of consulting services to install, configure, and integrate software products from ServiceNow with a focus on ITSM module (Incident, Problem, Change, Service Catalog, Knowledge Management, Service Portal, etc.,) & ITOM based products (discovery, service mapping, configuration management, event management, etc.,)

    * Develop custom software solutions as required through scripting and software development

    * Prepare technical documentation as specified in customer contracts and as internally required

    * Support sales of software and services through demonstrations, Proof of Concepts, and customer presentations

    * Deliver projects on customer premise or remotely as required. Most engagements are remote.

    * Enhance customer knowledge in IT Operations Management with ITIL v3 framework

    * Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software.

    * Excellent verbal and written communication skills required.

    Qualifications

    * Expertise and experience with ServiceNow ITSM & ITOM modules are required

    * ServiceNow experience with discovery, service mapping, and configuration management (CMDB) is crucial

    * 5+ years in a consulting position, delivering software implementation engagements

    * Proven track record of managing in ServiceNow CMDB for on-prem instance

    * Accreditations / certifications in ServiceNow System Administrator and implementation certification for products such as Discovery, Service Mapping, and ITOM is mandatory

    * Hands on experience in CMDB feature - IRE, RTE, Probe-to-pattern migration, implementation, or enhancement of patterns

    * Knowledge of networking concepts such as IP Addressing, Firewalls, ports

    * ITIL knowledge with the ability to relate concepts to implementation strategies

    * Excellent communications skills required - verbally with all levels of customer IT and business management as well as written with technical assessments and project related reports

    * Consultative skills for software service delivery to lead customers to improve their processes and organizational models

    * Must have legal authorization to work in the US.

    Bachelor of Science degree in Computer Science or related degree is required

    Must and should have Paris platform certs - Certified Implementation Specialist in ITSM & Service Mapping (ITOM), Discovery/Event (ITOM)

    ServiceNow Architect Jobs

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