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For Permanent and Contract, Architect

    ServiceNow Architect

    USA, Texas, Dallas

    • 180000 to 205000 USD
    • Architect Role
    • Seniority: Mid-level

    Job description

    The role would be for Design and Architect Service-now ITSM application. The Architect will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ServiceNow Platform are in a controlled and predictive manner.

    The general scope of the work for this position is as follows:
    * Understands technical and functional design requirements for ServiceNow
    * Provide High Level Design and technical solutions for ServiceNow implementation
    * Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies
    * Experience with Domain separated experience setup and configuration.
    * Design and Architect ServiceNow CMDB and Discovery Jobs
    * Design and Architect Automation workflows using ServiceNow IntegrationHub and spokes
    * Should have designed and developed Integrations of Servicenow with 3rd party tools and Monitoring tools.
    * Should have experience with DevOps tools integration and automation trigger capability
    * Understands the workflow engines
    * Create prototypes for client engagements
    * Identifies system deficiencies and recommends solutions
    * Understands the necessity of and contributes to coding standards
    * Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
    * Participate in business meetings with various stake holders.
    * Take corrective actions based on the customer satisfaction surveys.
    * Drive service improvement programs.
    * Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
    * At least 8+ years of experience in Design and Implementation of ServiceNow

    ServiceNow Architect

    USA, Virginia, Ashburn

    • 180000 to 190000 GBP
    • Architect Role
    • Seniority: Mid-level

    Job description

    The role would be for Design and Architect Service-now ITSM application. The Architect will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ServiceNow Platform are in a controlled and predictive manner.

    The general scope of the work for this position is as follows:
    * Understands technical and functional design requirements for ServiceNow
    * Provide High Level Design and technical solutions for ServiceNow implementation
    * Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies
    * Experience with Domain separated experience setup and configuration.
    * Design and Architect ServiceNow CMDB and Discovery Jobs
    * Design and Architect Automation workflows using ServiceNow IntegrationHub and spokes
    * Should have designed and developed Integrations of Servicenow with 3rd party tools and Monitoring tools.
    * Should have experience with DevOps tools integration and automation trigger capability
    * Understands the workflow engines
    * Create prototypes for client engagements
    * Identifies system deficiencies and recommends solutions
    * Understands the necessity of and contributes to coding standards
    * Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
    * Participate in business meetings with various stake holders.
    * Take corrective actions based on the customer satisfaction surveys.
    * Drive service improvement programs.
    * Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
    * At least 8+ years of experience in Design and Implementation of ServiceNow
    * The candidate should be trained in ITILv3 foundation certified

    ServiceNow Solution Architect

    England, London, City of London

    • 100000 to 115000 GBP
    • Architect Role
    • Skills: ServiceNow
    • Seniority: Senior

    Job description

    ServiceNow Lead Solution Architect - £115,000

    I'm currently looking for a ServiceNow Lead Solution Architect who will be responsible for leading scoping, designing, developing and implementing across multiple projects. You should have previous experience of analysing requirements and ensuring the correct solutions are in place to reflect industry best practice. A part of this role will be helping and mentoring other ServiceNow Solution Architects to help them progress their career.

    The Role:

    * Leading the technical delivery of ServiceNow projects
    * Providing detailed technical solutions at an architectural level
    * Showcasing technical leadership by mentoring other architects
    * Confidently being able to present different solutions to stakeholders both internal and external
    * Providing the team with architectural oversight and how that will affect the design and delivery
    * Consulting with external stakeholders to ensure that lasting relationships are created and maintained
    * Ensuring that other members of the team are operating within the solution architecture standards and frameworks

    Preferred Experience:

    * Strong experience in leading a projects while consulting with enterprise organisations ensuring that the project is delivered within time and budget
    * While leading the team you should be able to work with every part of the team to ensure everybody is working towards the same target
    * In depth understanding of key technologies relevant to ServiceNow integration solutions
    * Confidently being able to communicate with stakeholders in a clear, open, honest and consistent manor to ensure that both parties are aligned through every part of the project
    * Ability to produce clear documentation
    * Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations.
    * Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities

    Certifications:

    * Certified ServiceNow System Administrator
    * Certified Implementation Specialist in at least 3 product suites
    * Certified in ITIL Foundation (v3 or v4)

    ServiceNow Developer/Consultant/Architect - Poland

    Poland, Masovia, Warsaw

    • 12000 to 25000 PLN
    • Consultant Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    I am currently working with a few ServiceNow partners based throughout Poland. They are all looking for a number of ServiceNow Developers, Consultants & Architects to either work b2b or on a permanent basis!

    ServiceNow Senior Developer/Technical Consultant:

    * Work closely with the Business Analyst to understand and develop the technical solution as detailed in user stories
    * Providing expertise on all technical questions related to the development of ServiceNow
    * Understand the large-scale thinking and approach needed for the success of the project

    ServiceNow Architect:

    * Development of digital solutions for our customers based on ServiceNow
    * Advice to customers in the ServiceNow modules
    * Analysis of customer requirements
    * Creation of user stories based on customer requirements
    * Creation of process documentation
    * Conduct customer workshops and training
    * Support and participation in pre-sales and customer workshops

    Skills & Qualifications

    * Minimum 2 years ServiceNow development experience
    * ServiceNow implementation experience
    * Understanding of project life-cycle along with Agile/Scrum working styles
    * High level JavaScript experience
    * ITOM, HR, CSM, Custom Apps experience highly desired

    If you're interested with in a ServiceNow Developer, Technical Consultant or Architect role and want to discuss this exciting opportunity further, please call Ben Austin-Blows on +44 (0) 2038266701. Alternatively, click apply or find me on LinkedIn.

    ServiceNow Senior ITBM Developer

    Canada, Ontario

    • 140000 to 160000 CAD
    • Developer Role
    • Seniority: Senior

    Job description

    Position Responsibilities:

    A ServiceNow Technical Architect provides guidance to our customers related to the processes they are attempting to model and automate in ServiceNow and develops those solutions for the customer's ServiceNow environment. In addition, an Architect will work on developing the product suite and provide mentoring to less senior technical resources.

    * Provide ServiceNow development assistance to customers including, but not limited to, form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations
    * Coordinate with the Engagement Manager or Customer to understand business requirements and rationale behind changes to existing functionality as well as new functionality to be deployed
    * Lead functional and process workshops with Customer
    * Translate business needs into technical requirements
    * Answer technical and application configuration questions
    * Advise internal resources and customers on ServiceNow process and development best practices
    * Create complex technical designs to meet Customer needs
    * Configure and customize new applications and modules
    * Implement new functionality for customers while using ServiceNow best practices
    * Assist in troubleshooting ServiceNow upgrades, patching, and release management
    * Provide analysis of problems and possible solutions
    * Produce detailed documentation on all work completed
    * Lead technical implementation teams including code review for less experienced consultants
    * Wherever possible, enable the customer's ServiceNow administrator(s) to be self-sufficient.
    * Conduct technical training and knowledge transfer sessions.
    * Research systems and/or programs to determine causes of failure or poor operational performance; then define, test, and implement detailed solutions
    * Other duties as assigned and requested

    What You Bring:

    * Working experience with IT Business Management processes (Innovation Management, Demand Management, Portfolio and Project Management, Resource Management, Time) or Specific process area.
    * 5+ years of experience implementing, configuring, and customizing ServiceNow
    * Minimum of 4 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.)
    * Required Certification: ServiceNow Fundamentals Certification
    * Preferred Certifications: PMP Certification, ITIL v3 Certification, Certified ServiceNow Administrator, Certified Implementation Specialist Certification(PPM), ServiceNow Implementation Specialist in two or more applications, Scrum Master Certification
    * Bachelor's Degree or equivalent work experience
    * Excellent communication skills and a strong personal commitment to quality service
    * Ability to understand and implement complex end-user requirements
    * Consultative perspective to optimized business processes and eliminate redundancy
    * Exceptional presentation skills and the ability to relate to various level of stakeholders
    * Conceptual understanding of operating models, business processes and underlying IT that supports it and the organizations structure
    * Conceptual understanding of establishing value of each application
    * Strong understanding of Agile and Waterfall Methodologies, Application Portfolio Management, IT architecture, JavaScript and web software design principals
    * Working knowledge of Agile frameworks and tools including Scrum, Kanban, Lean, Safe and others
    * Experience with IT Finance, PPM, SDLC and Application Portfolio Management tools
    * Integration experience with Financial or Project Accounting systems
    * Web Services integrations (SOAP, REST)
    * Working Knowledge of the Common Service Data Model (CSDM)

    ServiceNow SPM TC

    USA, New Jersey, Wayne

    • 155000 to 156000 USD
    • Consultant Role
    • Seniority: Senior

    Job description

    ServiceNow SPM Technical Consultant

    Description

    Currently seeking a ServiceNow Technical Consultant to join our team full-time. To enhance our ServiceNow delivery capability, Our Team is looking for high caliber, multi-dimensional ServiceNow delivery experts with proven skills in assisting organizations in adopting SPM best practices and optimizing them on the ServiceNow platform. Successful candidates will have experience running multiple SPM Management projects from start to finish, including workshop delivery, requirement gathering, and development. As a member of the project team, the Technical Consultant will be working with our clients to assess current state processes and tools, define ServiceNow solution requirements and tailor ServiceNow in alignment with these requirements.

    While this team member will specialize in SPM, we value platform versatility so expertise in core areas of the platform like Incident Management, Asset Management, and integrations with other platforms will allow the successful candidate to operate across multiple disciplines.

    This position is remote, and candidates can expect to work during normal business hours associated with their local time zone. <20% travel is expected with a goal to keep travel at a minimum.

    Responsibilities

    * The SPM Technical Consultant will support the Business Process Consultant in gathering and analyzing requirements, solution design, and execute the migration, while delivering high customer satisfaction.
    * Serve as primary technical point-of-contact for projects and as the face of the development team to the customer
    * The successful candidate will have significant knowledge of the ServiceNow platform, services, and associated configurations
    * Configure, customize and code all areas of the SPM suite, including Pro features such as APM, APW, Investment Funding, Agile, and SAFe.
    * Configure third-party integrations using Web Services, IntegrationHub, and ServiceNow Store Apps.
    * Conduct knowledge transfer and/or training sessions with technical and non-technical teams.
    * Work with sales and presales teams to assist with scoping service engagements

    Qualifications

    * 1-3+ years of ServiceNow experience
    * 1-3+ years of ServiceNow SPM Management experience
    * Experience participating in at least four full lifecycle ServiceNow implementations involving SPM
    * Scripting business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, automation etc.
    * Excellent understanding of implementation methodologies/SDLC (ex. Agile Scrum, Waterfall)
    * ServiceNow Certifications for System Administrator and CIS PPS t is required, additional certifications including CIS APM would be preferred
    * Excellent writing and verbal communication skills

    ServiceNow Architect Jobs

    At Nelson Frank, we work with hundreds of ServiceNow partners and end users to find the latest ServiceNow Architect jobs across the globe. Our specialist consultants understand the technical and functional requirements of the role to ensure you're the perfect fit for your next ServiceNow Architect position.