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UK - ServiceNow Consultants to Architects - consultancy

I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow specialists across multiple levels, from experienced consultants through to senior architects, to join a high-performing and growing practice.

Role Overview

* Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
* Work directly with business and technical stakeholders to shape high-quality solutions
* Support the development of best-practice frameworks and platform standards
* Mentor junior colleagues (for senior-level applicants)
* Occasional travel to client sites across the UK, with full flexibility

Requirements

* Hands-on experience with the ServiceNow platform in consulting or delivery roles
* Strong understanding of platform configuration, integrations, and delivery methodologies
* Excellent communication and stakeholder engagement skills
* Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus

What's Offered

* Highly competitive remuneration, dependent on experience and level
* Clear career progression pathways within a growing ServiceNow practice
* Flexible working arrangements
* Opportunity to deliver impactful, enterprise-scale digital transformation projects

If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.

Seeking an experienced ServiceNow NowAssist CTA for a contract role that offers the flexibility of remote work. This position is perfect for professionals looking to leverage their ServiceNow expertise in a collaborative environment focused on innovation and growth.

Key responsibilities and skills required:

- Proficient in ServiceNow, including workflow design and implementation.
- Experience with NowAssist functionalities to enhance user experience.
- Strong problem-solving skills with the ability to analyze and interpret technical requirements.
- Excellent communication skills to effectively collaborate with cross-functional teams.
- Familiarity with IT service management (ITSM) principles and best practices.

This contract role offers an opportunity to make a meaningful impact while working remotely. The ideal candidate will thrive in a results-oriented environment and be eager to contribute insights that lead to further innovation in ServiceNow applications.

If you possess the required skills and are excited about this opportunity, we encourage you to apply. Your expertise could be a valuable addition to this forward-thinking initiative.

Your Role

As a ServiceNow Architect, you will:

* Establish and enforce systems design and architectural standards across the delivery lifecycle.
* Act as a Design Authority, providing expert input into the design of ServiceNow-based solutions.
* Contribute to bids and proposals, presenting innovative ideas and solutions to potential clients.
* Bring thought leadership and creative problem-solving to both existing engagements and new opportunities.
* Champion equity, diversity, and inclusion in your day-to-day work



Your Skills and Experience

We're looking for someone with:

* Proven experience in ServiceNow development and architecture, with broad exposure across the Now Platform.
* Prior experience with at least one of the following modules: HRSD, SecOps, IRM, GRC.
* Strong background in designing and implementing complex ServiceNow solutions, including custom applications and integrations.
* Experience managing and administering ServiceNow in SaaS environments.
* Ability to produce and maintain Low- and High-Level Design Documentation.
* Excellent communication skills and a keen eye for detail.
* Understanding of architectural structures within both SaaS and on-premises ServiceNow environments.



Certifications (Required or Expected)

* ServiceNow Certified System Administrator (CSA)
* ServiceNow Implementation Spec

ServiceNow Technical Architect - Canberra | NV1 Clearance Required

Location: Canberra, ACT
Work Type: Full-time | Onsite or Hybrid

We're recruiting on behalf of a leading global consultancy with an established ServiceNow footprint in Australia, delivering complex, high-impact solutions for government clients. With a strong reputation for technical excellence and trusted delivery, they're seeking a ServiceNow Technical Architect to lead solution design and architecture across major federal projects.

About the Role
As a ServiceNow Technical Architect, you'll play a pivotal role in shaping scalable, secure, and high-performing ServiceNow solutions. You'll work closely with delivery teams and stakeholders to ensure architectural integrity, compliance, and alignment with strategic objectives.

Key Responsibilities

* Lead the design and architecture of ServiceNow solutions across multiple modules (e.g. ITSM, ITOM, HRSD, SecOps)
* Provide technical leadership and governance across project lifecycles
* Collaborate with stakeholders to translate complex business needs into scalable technical solutions
* Ensure compliance with security, performance, and integration standards
* Mentor technical teams and contribute to continuous improvement initiatives
What We're Looking For

* Proven experience as a ServiceNow Technical Architect in complex environments
* Certified Technical Architect (CTA) certification
* Deep expertise across ServiceNow modules and platform capabilities
* Strong understanding of integration patterns, scripting, and platform governance
* AGSVA security clearance is essential
* Must be based in or willing to relocate to Canberra
Why This Role?

* Lead architecture for mission-critical government projects
* Join a high-performing team of ServiceNow experts
* Competitive salary and long-term career growth opportunities
* Work in a secure, collaborative, and innovation-driven environment

Contact:

Neros Gorges

n.gorges@nelsonfrank.com

(03) 8592 0507

We're recruiting on behalf of a leading ServiceNow consultancy delivering high-impact solutions across government and enterprise clients. With a strong presence across Australia and the Asia-Pacific region, they're known for their technical excellence, collaborative culture, and commitment to client success.

They're now seeking a ServiceNow Delivery Manager / Architect to lead strategic implementations and drive platform excellence for key government projects.

About the Role
This is a senior leadership opportunity for someone who can combine deep technical expertise with delivery oversight. You'll architect scalable ServiceNow solutions, manage stakeholder relationships, and lead cross-functional teams through complex, high-value projects.

Key Responsibilities

* Lead end-to-end delivery of ServiceNow solutions across ITSM, ITOM, HRSD, CSM and more
* Architect secure, scalable, and maintainable ServiceNow platforms aligned with client needs
* Collaborate with stakeholders to translate business requirements into technical strategies
* Mentor and guide delivery teams, ensuring quality, compliance, and timely execution
What We're Looking For

* Proven experience in ServiceNow architecture and delivery leadership
* Strong understanding of platform capabilities, scripting, and integration methods
* ServiceNow certifications (CSA, CAD, CIS) highly regarded
* Must be based in Canberra
* Baseline security clearance or higher is required
Why This Role?

* Work with top-tier ServiceNow professionals on impactful government projects
* Be part of a values-driven, inclusive, and growth-focused team
* Competitive salary, flexible work arrangements, and career advancement opportunities

Contact:

Neros Gorges
(03) 8592 0507
n.gorges@tenthrevolution.com

#SCR-neros-gorges

**Join a dynamic team dedicated to ServiceNow excellence.** Our client is seeking a talented SN Solution Architect for a contract position, available remotely from Alabama, with an expected start date of January 8, 2025. As part of their innovative ServiceNow team, you will play a critical role in managing and enhancing their ServiceNow platform.

**Key Responsibilities & Skills Required:**

- Proven expertise in ServiceNow implementation and integration.
- Strong problem-solving abilities to address technical issues and enhance user experience.
- Excellent communication skills for effective collaboration with diverse teams.
- Experience in designing and developing ServiceNow solutions tailored to business needs.
- Ability to work independently and meet deadlines in a remote environment.

This role is ideal for a passionate and driven candidate looking to advance their career in a forward-thinking environment. If you thrive in a collaborative setting where your contributions make a tangible impact, we encourage you to apply. Join a team that values innovation, inclusivity, and professional growth.

Take the lead on meaningful, high-impact projects in ServiceNow!

An exciting opportunity has arisen for a ServiceNow Certified Technical Architect (CTA) to join a dedicated team in a permanent remote. This position offers a chance to work on innovative projects that make a significant impact within the organization. Ideal candidates will thrive in a collaborative environment and be passionate about leveraging ServiceNow to deliver exceptional results.

**Key Responsibilities and Skills Required:**
- Proficiency in ServiceNow platform and its applications
- Experience in technical architecture and solution design
- Strong problem-solving and analytical skills
- Capacity to work collaboratively and communicate effectively with teams
- Knowledge of IT service management (ITSM) principles and practices

The selected candidate will enjoy core benefits, including a company car or car allowance, medical insurance, dental plan, and eye tests. If you have a passion for ServiceNow and are ready to contribute to a dynamic team, we encourage you to apply for this exceptional role. Your expertise could shape the future of this organisation!

ServiceNow Lead

We're looking for a ServiceNow Team Lead who thrives on ownership, collaboration, and delivering real business value. In this role, you'll lead the design and delivery of ServiceNow solutions that help organisations modernise their operations, improve experiences, and achieve their strategic goals.

You'll act as a trusted advisor to clients, provide technical and delivery leadership to your team, and play a key role in shaping solution strategy-all while working on complex, high-impact engagements.

What You'll Do

Be a trusted client partner

*

Serve as the primary point of contact for key clients, building long-term, trusted relationships.
*

Understand client objectives and challenges, translating them into ServiceNow solutions that drive measurable outcomes.
*

Lead client workshops and steering meetings, confidently guiding decision-making and direction.

Lead solution design & delivery

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Own the end-to-end design, development, and implementation of ServiceNow solutions.
*

Ensure solutions are scalable, secure, and aligned with ServiceNow best practices and client needs.
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Oversee integrations with existing enterprise systems to deliver seamless, end-to-end workflows.

Drive successful delivery

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Lead project planning, resourcing, and execution to deliver projects on time and within scope and budget.
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Coordinate and inspire cross-functional teams of developers, engineers, and consultants.
*

Proactively manage risks and resolve challenges to keep delivery on track.

Provide technical leadership & innovation

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Stay ahead of ServiceNow roadmap updates, emerging technologies, and industry trends.
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Mentor and coach junior consultants, supporting their technical and professional growth.
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Conduct technical reviews and assessments to identify optimisation opportunities and long-term improvements.

Communicate with clarity & confidence

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Produce high-quality design documentation, implementation plans, and delivery reports.
*

Present solutions, recommendations, and outcomes to senior stakeholders with clarity and confidence.
*

Ensure knowledge is captured and shared to support continuous improvement.

What You'll Bring

Experience that makes a difference

*

7+ years' experience in IT consulting, including at least 3 years in a leadership or senior consulting role.
*

Proven success leading complex ServiceNow implementations from strategy through delivery.
*

Strong experience architecting and delivering ServiceNow solutions.

Certifications

*

ServiceNow Certified System Administrator (CSA)
*

At least two ServiceNow mainline certifications (e.g. ITSM, ITOM, HRSD, CAD, SPM, IRM)
*

Bonus: ServiceNow Certified Technical Architect (CTA)

Join a dynamic team as a ServiceNow Enterprise Architect! This contract role offers an exciting opportunity to work remotely within a collaborative and innovative ServiceNow team. The expected start date for this position is November 3, 2025 and will span for 2 years for 40 hours a week!

As a ServiceNow Enterprise Architect, you will play a vital role in shaping the organization's ServiceNow strategy and implementation. We are looking for candidates who possess the following skills:

- In-depth expertise in ServiceNow platform architecture and design
- Strong understanding of ITIL principles and best practices
- Experience with integrations and customizations within ServiceNow
- Proven ability to lead cross-functional teams and drive project success
- Excellent communication skills to engage stakeholders at all levels

The right candidate will thrive in a fast-paced environment, contributing to impactful projects that drive organizational growth. If you are a forward-thiking professional eager to make a difference, we encourage you to apply for this exciting opportunity. Join us in shaping the future!

**Principal Technical Consultant - SecOps**
Vulnerability Response
Platform Analytics
Security Incident Response
Integrations

** Must have 5+ years of VR experience and they are CSA, CAD, and CIS-VR certified.

**Join a dynamic team dedicated to enhancing cybersecurity solutions.** We are seeking a ServiceNow - Principal Technical Consultant - SECOPS for a permanent position. In this role, you will leverage your extensive experience in Vulnerability Response, Security Incident Response, and Integrations to drive significant improvements in our security operations. You will be an integral part of a collaborative team, focusing on delivering effective security solutions tailored to our clients' needs.

**Key Responsibilities and Skills Required:**

- Over 5 years of proven experience in Vulnerability Response (VR) within ServiceNow.
- Relevant certifications, including CSA, CAD, and CIS-VR, demonstrating your expertise in the field.
- Strong background in Platform Analytics and Security Incident Response, enabling proactive management of security threats.
- Experience with integrations that enhance security workflows and facilitate efficient incident management.
- Ability to collaborate effectively with cross-functional teams to implement innovative security solutions.

If you are a skilled professional looking to make a meaningful impact in the field of cybersecurity and have the relevant experience and certifications, we encourage you to apply for this role. Your expertise will play a vital role in advancing our security operations and helping us create a safer digital environment.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change