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UK - ServiceNow Consultants to Architects - consultancy

I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow specialists across multiple levels, from experienced consultants through to senior architects, to join a high-performing and growing practice.

Role Overview

* Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
* Work directly with business and technical stakeholders to shape high-quality solutions
* Support the development of best-practice frameworks and platform standards
* Mentor junior colleagues (for senior-level applicants)
* Occasional travel to client sites across the UK, with full flexibility

Requirements

* Hands-on experience with the ServiceNow platform in consulting or delivery roles
* Strong understanding of platform configuration, integrations, and delivery methodologies
* Excellent communication and stakeholder engagement skills
* Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus

What's Offered

* Highly competitive remuneration, dependent on experience and level
* Clear career progression pathways within a growing ServiceNow practice
* Flexible working arrangements
* Opportunity to deliver impactful, enterprise-scale digital transformation projects

If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.

Senior ServiceNow Developer / Architect

Brussels (Hybrid) | ⏳ 12-month contract

We are supporting a leading consultancy and an exciting client that is expanding their ServiceNow platform. This is a high-impact role for a Senior ServiceNow Developer / Application Architect to help shape architecture, lead ITSM, and support the rollout of new modules.

Key Focus

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Application Architect role within ServiceNow
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Expert-level ITSM (Incident, Problem, Change, Request, Knowledge)
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ServiceNow architecture: CSDM, CMDB, scoped apps, integrations
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Implementation of additional modules (Demand, Project, SecOps, HRSD)
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Hands-on development, automation, integrations, and security as required

Skills

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Expert: ServiceNow Application Architecture, ITSM, Platform Architecture
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Working knowledge: Development (JavaScript, Glide), Flow Designer, IntegrationHub, REST/SOAP, MID Server, ATF, ACLs
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Experience leading or supporting ServiceNow projects

Why Apply?

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12-month contract with extension potential
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High-visibility platform expansion
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Opportunity to make a real impact in a growing ServiceNow environment

Please reach out to apply!

Seeking an experienced ServiceNow NowAssist CTA for a contract role that offers the flexibility of remote work. This position is perfect for professionals looking to leverage their ServiceNow expertise in a collaborative environment focused on innovation and growth.

Key responsibilities and skills required:

- Proficient in ServiceNow, including workflow design and implementation.
- Experience with NowAssist functionalities to enhance user experience.
- Strong problem-solving skills with the ability to analyze and interpret technical requirements.
- Excellent communication skills to effectively collaborate with cross-functional teams.
- Familiarity with IT service management (ITSM) principles and best practices.

This contract role offers an opportunity to make a meaningful impact while working remotely. The ideal candidate will thrive in a results-oriented environment and be eager to contribute insights that lead to further innovation in ServiceNow applications.

If you possess the required skills and are excited about this opportunity, we encourage you to apply. Your expertise could be a valuable addition to this forward-thinking initiative.

ServiceNow Lead

We're looking for a ServiceNow Team Lead who thrives on ownership, collaboration, and delivering real business value. In this role, you'll lead the design and delivery of ServiceNow solutions that help organisations modernise their operations, improve experiences, and achieve their strategic goals.

You'll act as a trusted advisor to clients, provide technical and delivery leadership to your team, and play a key role in shaping solution strategy-all while working on complex, high-impact engagements.

What You'll Do

Be a trusted client partner

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Serve as the primary point of contact for key clients, building long-term, trusted relationships.
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Understand client objectives and challenges, translating them into ServiceNow solutions that drive measurable outcomes.
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Lead client workshops and steering meetings, confidently guiding decision-making and direction.

Lead solution design & delivery

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Own the end-to-end design, development, and implementation of ServiceNow solutions.
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Ensure solutions are scalable, secure, and aligned with ServiceNow best practices and client needs.
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Oversee integrations with existing enterprise systems to deliver seamless, end-to-end workflows.

Drive successful delivery

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Lead project planning, resourcing, and execution to deliver projects on time and within scope and budget.
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Coordinate and inspire cross-functional teams of developers, engineers, and consultants.
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Proactively manage risks and resolve challenges to keep delivery on track.

Provide technical leadership & innovation

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Stay ahead of ServiceNow roadmap updates, emerging technologies, and industry trends.
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Mentor and coach junior consultants, supporting their technical and professional growth.
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Conduct technical reviews and assessments to identify optimisation opportunities and long-term improvements.

Communicate with clarity & confidence

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Produce high-quality design documentation, implementation plans, and delivery reports.
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Present solutions, recommendations, and outcomes to senior stakeholders with clarity and confidence.
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Ensure knowledge is captured and shared to support continuous improvement.

What You'll Bring

Experience that makes a difference

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7+ years' experience in IT consulting, including at least 3 years in a leadership or senior consulting role.
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Proven success leading complex ServiceNow implementations from strategy through delivery.
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Strong experience architecting and delivering ServiceNow solutions.

Certifications

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ServiceNow Certified System Administrator (CSA)
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At least two ServiceNow mainline certifications (e.g. ITSM, ITOM, HRSD, CAD, SPM, IRM)
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Bonus: ServiceNow Certified Technical Architect (CTA)

**Join a dynamic team dedicated to ServiceNow excellence.** Our client is seeking a talented SN Solution Architect for a contract position, available remotely from Alabama, with an expected start date of January 8, 2025. As part of their innovative ServiceNow team, you will play a critical role in managing and enhancing their ServiceNow platform.

**Key Responsibilities & Skills Required:**

- Proven expertise in ServiceNow implementation and integration.
- Strong problem-solving abilities to address technical issues and enhance user experience.
- Excellent communication skills for effective collaboration with diverse teams.
- Experience in designing and developing ServiceNow solutions tailored to business needs.
- Ability to work independently and meet deadlines in a remote environment.

This role is ideal for a passionate and driven candidate looking to advance their career in a forward-thinking environment. If you thrive in a collaborative setting where your contributions make a tangible impact, we encourage you to apply. Join a team that values innovation, inclusivity, and professional growth.

ServiceNow Technical Architect (m/f/d)

Location: Germany (must be based here)
Travel: Occasional client and internal travel
Employment Type: Full-time

About the Role

We are supporting an established organisation in their search for an experienced ServiceNow Technical Architect to lead the design and delivery of robust, scalable ServiceNow solutions for enterprise customers.

This role is ideal for someone who combines deep technical expertise across the ServiceNow platform with strong architecture, leadership, and customer-facing skills. You will play a key role in shaping technical direction, ensuring best practices, and supporting complex implementations.

Key Responsibilities

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Act as the technical authority for ServiceNow implementations across multiple projects
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Design end-to-end ServiceNow architectures, with a strong focus on ITSM and CSM, as well as additional modules
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Translate business and functional requirements into technical designs and solution architectures
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Define integration approaches, data models, security, and performance considerations
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Provide hands-on technical guidance to development and delivery teams
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Ensure solutions align with ServiceNow best practices, platform standards, and future scalability
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Participate in client workshops, technical discussions, and design reviews
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Support pre-sales activities where required (technical input, solution validation, estimations)
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Stay current with ServiceNow releases, capabilities, and architectural patterns

Required Experience & Skills

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Proven experience as a ServiceNow Technical Architect or senior technical lead
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Strong hands-on experience with ITSM and CSM (essential)
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Experience with additional ServiceNow modules such as ITOM, HRSD, CMDB, or custom applications
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Deep understanding of ServiceNow platform architecture, including:

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Scripting (JavaScript, Glide API)
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Integrations (REST/SOAP, MID Server)
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CMDB and data modelling
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Security and role-based access

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Experience delivering complex, enterprise-scale ServiceNow implementations
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Strong communication skills with the ability to engage both technical and non-technical stakeholders
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Comfortable working remotely with occasional travel



Please apply to find out more!

Elevate your career as a ServiceNow Technical Architect in a permanent role focused on ITSM and ITOM, where your expertise will catalyze impactful IT solutions.

In this onsite position in Boston, you will leverage ServiceNow products to drive efficiency and innovation. We seek motivated professionals who are eager to contribute to a collaborative environment while honing their skills.

Key Responsibilities and Skills Required:
- Strong knowledge of ServiceNow ITSM and ITOM best practices
- Experience in configuring and customizing ServiceNow modules
- Ability to troubleshoot and resolve issues efficiently
- Skilled in stakeholder communication and requirements gathering
- Proven track record of implementing solutions to optimize service delivery

This opportunity is ideal for candidates who thrive in fast-paced settings and are passionate about shaping IT service management. If you are ready to make a meaningful impact and help organizations navigate their IT landscape, we invite you to apply for this role. Embrace the chance to grow in your career while being a part of innovative and inclusive work culture.

**Join a dynamic team where your expertise will drive innovation and efficiency.** 40 Hour Week Opportunity!

We are looking for a skilled ServiceNow Platform Architect with DHS Secret Clearance to join our team on a 6-month contract basis. This 100% remote opportunity is ideal for IT professionals who thrive in a structured environment and possess a strong understanding of ServiceNow modules. Your role will focus on IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), including Hardware Asset Management (HAM) and Software Asset Management (SAM), and Service Portfolio Management (SPM). If you're ready to contribute to impactful projects while working collaboratively, we want to hear from you.

**Key Responsibilities:**
- Design and implement ServiceNow solutions tailored to meet client needs.
- Provide expert guidance on ITSM, ITOM, ITAM (HAM/SAM), and SPM modules.
- Collaborate with cross-functional teams to optimize processes and drive efficiency.
- Ensure compliance with security standards associated with DHS Secret Clearance.
- Mentor team members and support continuous improvement initiatives.

We encourage qualified professionals who are driven and eager to make a difference to apply for this role. Your expertise in ServiceNow could be the key to advancing our mission and supporting innovative solutions. If this sounds like the right opportunity for you, we look forward to receiving your application.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Job Title: ServiceNow Technical Consultant
Location: London (Hybrid/Remote options depending on client needs)
Contract Length: 6-12 Months

Overview:
We are seeking an experienced ServiceNow Technical Consultant to support the delivery of ServiceNow implementations and enhancements across one or more client engagements. This role will suit a hands-on consultant who can work across the full delivery lifecycle, from design through to build and deployment.

Key Responsibilities:

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Design and deliver technical ServiceNow solutions aligned to client requirements
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Configure and customise the ServiceNow platform, including workflows, business rules, client scripts, UI policies, and integrations
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Provide technical leadership and guidance during implementations and upgrades
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Translate functional requirements into robust technical designs
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Build and support integrations using REST/SOAP APIs and middleware where required
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Ensure solutions adhere to ServiceNow best practices and platform standards
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Support testing, UAT, deployment, and post-go-live activities
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Troubleshoot and resolve complex technical issues
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Produce technical documentation and contribute to knowledge sharing

Key Skills & Experience:

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Strong hands-on experience as a ServiceNow Technical Consultant or Senior Developer
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In-depth knowledge of ServiceNow architecture and scripting (JavaScript)
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Experience across one or more ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM)
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Proven experience delivering ServiceNow implementations in client-facing environments
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Experience with integrations, data migration, and platform configuration
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Comfortable working autonomously in a contract role

Desirable:

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ServiceNow certifications (CSA, CAD, CIS)
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Consulting or systems integrator background
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Experience working in Agile delivery environments
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Previous contract experience

Start Date: ASAP (or flexible for the right candidate)

Seeking an experienced ServiceNow NowAssist CTA for a contract role that offers the flexibility of remote work. This position is perfect for professionals looking to leverage their ServiceNow expertise in a collaborative environment focused on innovation and growth.

Key responsibilities and skills required:

- Proficient in ServiceNow, including workflow design and implementation.
- Experience with NowAssist functionalities to enhance user experience.
- Strong problem-solving skills with the ability to analyze and interpret technical requirements.
- Excellent communication skills to effectively collaborate with cross-functional teams.
- Familiarity with IT service management (ITSM) principles and best practices.

This contract role offers an opportunity to make a meaningful impact while working remotely. The ideal candidate will thrive in a results-oriented environment and be eager to contribute insights that lead to further innovation in ServiceNow applications.

If you possess the required skills and are excited about this opportunity, we encourage you to apply. Your expertise could be a valuable addition to this forward-thinking initiative.