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ServiceNow Consultant





ServiceNow Consultant- €80-85k - Permanent - Remote



My client is looking for a ServiceNow Consultant to join their growing team. They are looking for an experienced individual with the following attributes:

⦁ 3+ years of experience in similar role
⦁ Proven practical experience with business analysis
⦁ An analytical mind
⦁ Fluent English
⦁ Strong leadership, communication and presentation skills
⦁ Proactive attitude
⦁ Good time management skill
⦁ Previous ServiceNow experience and certification.

Key skills:

⦁ Specific IT or Business domain knowledge (ITSM, ITOM, Financial, HR etc.).
⦁ Experience with other IT Service Management tools.
⦁ Good process/practises knowledge and certification (ITIL, Cobit, it4it, etc.)

The role:

⦁ Looking for true customer needs.
⦁ Proposing solutions for customers based on the ServiceNow platform covering multiple areas including: ITSM, ITOM, HR service delivery, project management, cost management and various business service management areas.
⦁ Participating in workshops and presentations.
⦁ Providing guidance and project related advice to customers.
⦁ Facilitating customer workshops and conducting ServiceNow demos.

This is a great opportunity to join an ever expanding team with great benefits including Multisport card, Cafeteria program, Meal vouchers, Pension and life insurance contribution, Team building activities, Prague ZOO tickets and more!

If you're interested in a ServiceNow Developer, Technical Consultant or Architect role and want to discuss this exciting opportunity further, please call Luke McCaffrey on +44 (0) 2038266756. Alternatively, click apply or find me on LinkedIn.

I am currently working with a growing ServiceNow partner in Germany who are looking for fluent German speaking ServiceNow Consultants. In a very exciting year for this company they are looking to more than double their ServiceNow headcount!

Job Description

As a consultant, you are responsible for conducting workshops on requirements analysis with regard to the requirements and problems of our customers. Based on this, you develop smart solutions for the optimisation of processes and technical environments of our customers.

Role & Responsibilities

* Implementation of workshops for requirements analysis with regard to the requirements and problems of the customers
* Independent advice and creation of professional and technical solution designs based on ServiceNow, with a focus on ITSM, CSM, FSM, SecOps/GRC
* Responsible sponsorship and active knowledge transfer for technical consultants
* Pre-sales activities

Skills & Qualifications

* Experience with ITSM and at least one of the following; CSM, FSM, SecOps/GRC
* Years of experience in the consulting environment with a focus on ServiceNow
* Very good knowledge ITIL, BPMN, HTTP, XML, JavaScript, SSO, SQL, SOAP and REST
* Proven experience in project methods (waterfall, agile, or hybrid project approach), certification in PRINCE2 desirable
* Very good German and English speaking

Benefits

* Element of remote working
* Employee bonus
* Continuing education - over 120 training courses and further education
* Choose your own device - free choice of your work tools
* Sports funding - subsidy for the fitness studio and assumption of the space rent for the sports hall
* + many other work perks and benefits

If this ServiceNow Consultant role is of interest to you or someone you know, please don't hesitate to get in touch by emailing Ben Austin-Blows on b.blows@nelsonfrank.com, call on +44(0)2038266701 or find on LinkedIn

My client are a large ServiceNow Elite Partner looking to bring in a number of ServiceNow Senior Consultants & Architects as they continue to grow their client base in Germany. Having established themselves throughout Europe, Germany is their newest conquest!

Your tasks:
* Development of digital solutions for our customers based on ServiceNow
* Advice to customers in the ServiceNow modules
* Analysis of customer requirements
* Creation of user stories based on customer requirements
* Creation of process documentation
* Conduct customer workshops and training
* Support and participation in pre-sales and customer workshops

Your profile:
* A number of years of professional experience in the field of service management and with ServiceNow
* Good knowledge of ITIL / Cobit / Prince2 / BPMN2.0 (certificates are an advantage)
* Analytic procedure
* Fluent English
* Excellent communication and presentation skills.
* Willingness to do on-site projects and travel in the DACH region
* Very good knowledge of German and English.

What we offer:
* Young company with a startup character
* Continuous education and training (with certificates)
* Mentoring program
* Flexible working hours and home office
* BYOD program
* Regular team events
* 30 days of vacation

If you want to learn more about this role or want to apply please don't hesitate to get in touch with Ben Austin-Blows on 44 (0) 2038266701 or b.blows@nelsonfrank.com. Alternatively, find me on LinkedIn & Xing.