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For Permanent and Contract in United Kingdom

    Ref: 14/04/2022_1649934755

    ServiceNow Project Manager

    England, London, City of London

    • 55000 to 65000 GBP
    • Project Manager Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    ServiceNow Project Manager - Remote - up to £65,000

    I'm currently working with a ServiceNow Partner who are looking to grow their functional team. They have a very strong team culture that they pride themselves on to ensure that their employees continuously want to improve their practice.

    Responsibilities:

    * Be responsible for the successful delivery of new products built on the ServiceNow platform and for significant enhancements to the existing product set
    * Provide support to the Project Managers from the ServiceNow CoE delivery team who are responsible for the delivery of applications to support internal CC functions
    * Provide support to the Project Managers from the ServiceNow CoE delivery team who are responsible for the deployment of accelerator products to their customers
    * Report to the Solutions Development Director but be expected to prioritise her/his own work and ensure tasks are completed within agreed timescales

    Accountability's:

    * Reaffirming project scope against project objectives and goals, in collaboration with senior management and stakeholders
    * Effectively communicating project expectations to team members and internal customer stakeholders (including roles/responsibilities and areas of the project requiring essential internal customer involvement/input)
    * Determining and assessing the need for additional staff and/or consultants and liaise with the Resourcing team to obtain additional staff
    * Delegating tasks and responsibilities to appropriate personnel
    * Developing and delivering progress reports, proposals, requirements documentation and presentations
    * Proactively managing changes in project scope, identify issues and managing risks
    * Providing feedback to other Solutions Development team members, and Team Leads and management in the wider ServiceNow CoE to recognise quality work, and the need for development and improvement of people and processes

    Experience:

    * Previous experience of managing IT transformation or software development projects (preferably ServiceNow related)
    * The ability to engage with customers at all levels of seniority
    * Good knowledge of the different ITIL disciplines and the implementation applications to underpin them
    * Be capable of working with both internal and external customers and managing their expectations

    Ref: 21/04/22/BP_1650549406

    ServiceNow Project Manager

    England, London, City of London

    • 55000 to 65000 GBP
    • Project Manager Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    ServiceNow Project Manager - Remote - up to £65,000

    I'm currently working with a ServiceNow Partner who are looking to grow their functional team. They have a very strong team culture that they pride themselves on to ensure that their employees continuously want to improve their practice.

    Responsibilities:

    * Be responsible for the successful delivery of new products built on the ServiceNow platform and for significant enhancements to the existing product set
    * Provide support to the Project Managers from the ServiceNow CoE delivery team who are responsible for the delivery of applications to support internal CC functions
    * Provide support to the Project Managers from the ServiceNow CoE delivery team who are responsible for the deployment of accelerator products to their customers
    * Report to the Solutions Development Director but be expected to prioritise her/his own work and ensure tasks are completed within agreed timescales

    Accountability's:

    * Reaffirming project scope against project objectives and goals, in collaboration with senior management and stakeholders
    * Effectively communicating project expectations to team members and internal customer stakeholders (including roles/responsibilities and areas of the project requiring essential internal customer involvement/input)
    * Determining and assessing the need for additional staff and/or consultants and liaise with the Resourcing team to obtain additional staff
    * Delegating tasks and responsibilities to appropriate personnel
    * Developing and delivering progress reports, proposals, requirements documentation and presentations
    * Proactively managing changes in project scope, identify issues and managing risks
    * Providing feedback to other Solutions Development team members, and Team Leads and management in the wider ServiceNow CoE to recognise quality work, and the need for development and improvement of people and processes

    Experience:

    * Previous experience of managing IT transformation or software development projects (preferably ServiceNow related)
    * The ability to engage with customers at all levels of seniority
    * Good knowledge of the different ITIL disciplines and the implementation applications to underpin them
    * Be capable of working with both internal and external customers and managing their expectations

    Ref: 53263534333323_1651154027

    ServiceNow CMDB Analyst (Contract - Inside IR35)

    England, London, City of London

    • 550 to 650 GBP
    • Business / Systems Analyst Role
    • Skills: ServiceNow ITIL ITSM ESM Data CMDB
    • Seniority: Senior

    Job description

    I am currently recruiting for a ServiceNow CMDB Analyst for an award winning e-commerce giant who are going through a period of transformational change and aggressive growth.

    Rate: £550-650 P/D (DOE)
    Location: Full-Remote
    IR35: Inside

    My client are currently looking for a CMDB Analyst who will be responsible for identifying and documenting the data items required in ServiceNow to satisfy the business requirements.

    Responsibilities:

    * Identifying the golden source of all required data items (including Foundation data) that are required for ServiceNow, document in the data design document, and ensure the data is available for the ServiceNow implementer.
    * Identifying and supporting necessary proof of concepts to validate the identified data sources are readily available to support ServiceNow data requirements.
    * Work with the Integration team to identify licence and config/development work necessary to support ServiceNow and support the project manager to raise required work orders and change requests.
    * Where data needs to be imported manually, ensure the data is cleaned and formatted correctly for importing into ServiceNow.
    * Where data is provided via integration's, ensure the data is mapped, cleaned, complete and formatted correctly for importing into ServiceNow.

    If you want to find out more information please reach out on d.landi-scarpato@nelsonfrank.com or on 02038266694.