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Job Description

An exciting opportunity for an experienced ServiceNow Business Analyst to join an industry leading IT consultancy based in Canberra. My client is an established ServiceNow partner renown for delivering outstanding IT solutions to both public and private sector organisations. My client believes they are powered by their staff, and have developed a culture built around a passion for technology. The role is suitable for skilled ServiceNow Technical Consultants, who will use their passion for technology to contribute to company success, whilst having the opportunity for internal promotion.

Role & Responsibilities

* Creating, analysing and validating detailed functional specifications, detailed design documents and knowledge articles
* Analysis and research of computer hardware and software to identify, define and resolve simple issues and create new programs
* Analysis of computer systems, applications and processes
* Ensure effective implementation of applications via practises aimed at ensuring efficient and highly available production application
* Deliver system design (data migration rules, business rules, wire-frames/other deliverables)
* Communicate effectively with internal/external stakeholders

Key Requirements

* Australian Citizen
* Baseline Clearance or higher
* Bachelor's degree in IT or a related discipline is highly regarded
* ITIL Certification is highly regarded
* Experience in AGILE methodologies
* Proven knowledge of business analysis
* Experience in delivering technical projects of various sizes
* Extensive experience across the project life cycle (initiation, implementation)
* Understanding of data manipulation, database construction and usage

Benefits

* Excellent training & development through courses, certifications, mentoring
* Very competitive salary
* Flexible working arrangements
* Short-term & long-term incentives based on results



If you have the relevant skill set and are considering your next opportunity apply in complete confidence with your CV to r.jacob@nelsonfrank.com or feel free to give me a call at anytime on +61 3 8592 0584.

Job Description

An exciting opportunity for an experienced ServiceNow Developer to join a rapidly growing ServiceNow partner based in Brisbane. This role is suitable for experienced ServiceNow Developers based in Australia looking to grow with the company and progress quickly into more senior roles.

Role & Responsibilities

* You will be developing on the ServiceNow platform, including creation and/or customisation's of core applications: Incident, Change, Service Request, Service Catalogue, Asset, Configuration, Discovery, and Service Mapping
* Use your experience with green field development of ServiceNow solutions and the migration of legacy tool-sets into ServiceNow.
* You will prepare analyses related to projects (Infrastructure, Processes)
* Troubleshoot production and test issues, recommend correction action and perform resolution efforts.

Key Requirements
Essential -

* Experience working in ServiceNow Development & Implementation
* Previous involvement in ITSM/ITOM projects
* Experience across multiple ServiceNow modules
* Industry based certifications
* Ability to work independently and as a team member

Desirable -

The following Competencies and Experience would be an advantage in this role;

* Experience with PowerShell, C#, .Net, JavaScript, Puppet, and VBScript
* Experience with Software Version Control tools such as TFS and Git

Benefits

* Excellent training & development through courses, certifications, mentoring
* Flexible working options (100% work from home/hybrid working environment)
* Very competitive salary
* Great workplace culture
* Unmatched career progression

Nelson Frank in collaboration with one of ServiceNow's Elite Technology and Service partners, passionate about delivering quality and best-practice technological solutions that empowers their clients.

About the Role:



The team is growing once again and we're looking for a Sales Executive based in Sydney with a passion for:

* Enjoys the challenge of cold calling and sourcing new business.

* Passion to grow and succeed, through creation and execution of strategic sales plans to grow our sales and business on a whole.

* Actively liaise with an existing client base while extending their business knowledge through regular communication.

* Liaise with the marketing team on marketing ideas and promotions on how to attract new business.



Experience and skills we are looking for



* Over 5 years of sales experience, with a proven ability to grow existing business whilst hunting new business opportunities
* Proven experience with accurate planning and forecasting
* Proven experience in new business sales, not just account management.
* Working with Business Development team to overseeing their opportunities and helping drive them to success. Continual market surveillance including tender activities and competitor reports
* Strong customer service ethics
* Excellent verbal and written communication skills
* Has previous exposure in selling around NSW Government and other enterprises
* Ideally has previous experience selling ServiceNow and understanding of licensing models.





What we can offer you:



* Flexible working arrangements are available to all employees.
* Valuable ServiceNow Sales training's are offered, including full access to the Partner Now-Learning portal to support your self-development and sales strategies.
* A work culture that emphasises connecting with your peers, professional development, and growth, offering dedicated professional, every month we host events for our member's to participate in, from Trivia to party games we give you the choice.





Please get in contact with us at Nelson Frank part of the Frank Recruitment Group where we source candidates on a global scale and place them in the best companies worldwide. Please send your CV to :R.jacob@nelsonfrank.com or feel free to give me a call on: +61 3 8592 0584



Hope to hear from you soon!

Nelson Frank is currently recruiting for a top tier ServiceNow partner here in Australia. They offer remote working options and an awesome work culture.



About the role:

Based in Melbourne the position as a ServiceNow (ITOM) Developer,you will be hands on developing on multiple high level ServiceNow implementation projects.

You will be fully involved in the process "end to end" development and design to ensure quality solutions are delivered to the business in a timely order. You will also contribute your ideas and experience to help deliver best practices on a case by case basis.



Skills and experience:

* Hands on ITOM experience in ServiceNow
* ITSM
* Discovery
* CMDB
* Event Management
* (CSM) Customer service management - ( Highly Desirable)
* Strong development experience in Java Script
* Knowledge and understanding of application development frameworks.



What's on offer:

* Professional and personal development opportunities
* The chance to work on complex projects across multiple industries
* Paid for training and certifications
* Awesome work culture
* Excellent salary package + Super



Please get in contact with us at Nelson Frank part of the Frank Recruitment Group where we source candidates on a global scale and place them in the best companies worldwide. Please send your CV to :R.jacob@nelsonfrank.com or feel free to give me a call on: +61 3 8592 0584



Hope to hear from you soon!

Nelson Frank is in collaboration with one of ServiceNow's largest elite partners. We are looking for a ServiceNow technical consultant for a permanent position based in Sydney but has remote working options.



Due to our clients rapid growth, we are in need of great Technical Consultants to join the team.

What's on offer:

* Sydney-based position with remote working opportunities.
* Opportunity to work for some of Australia's largest ServiceNow customers.
* Structured internal career advancement opportunities.
* Excellent career progression
* Industry leading training and support



Basic Requirements:

* Strong ServiceNow Experience across multiple projects
* Good JavaScript Knowledge
* Great communication skills both written and verbal



Professional qualifications and education requirements:

* Extensive work-experience on ServiceNow projects
* ITSM Experience in ServiceNow
* Integration project experience
* Professional communication skills
* Excellent problem solving skills
* Attention to detail
* Team leadership/management skills - (Desirable)



Responsibilities:

* Document and analyze key client organisational processes.
* Organise ongoing support for customers such as report building, data, quality, new integration's, etc.
* Applying functional knowledge of ITIL and ServiceNow to customer needs and requirements.
* Providing advice to customers regarding the best processes.
* Maintain a high standard of customer service to the clients.
* Increase ServiceNow knowledge by learning, training and furthering certification.
* Conduct design, modifications, testing and implementation of enterprise-wide systems.
* Conduct training and workshops.
* You will be hands on in developing in JavaScript on ServiceNow on multiple enterprise level projects on a day to day basis.



Please get in contact with us at Nelson Frank part of the Frank Recruitment Group where we source candidates on a global scale and place them in the best companies worldwide. Please send your CV to :R.jacob@nelsonfrank.com or feel free to give me a call on: +61 3 8592 0584



Hope to hear from you soon!

What's on offer:

* Remote working opportunities.
* Work life balance
* Excellent salary package $ + super
* Opportunity to work for some of Australia's largest ServiceNow customers.
* Structured internal career advancement opportunities.
* Excellent career progression
* Industry leading training and support



Professional qualifications and education requirements:

* Extensive work-experience on ServiceNow projects
* ITSM Experience in ServiceNow
* Integration project experience
* Professional communication skills
* Excellent problem solving skills
* Attention to detail
* Pre Sales - (Desirable)



Responsibilities:

* Document and analyse key client organisational processes.
* Organise ongoing support for customers such as report building, data, quality, new integration's, etc.
* Applying functional knowledge of ITIL and ServiceNow to customer needs and requirements.
* Providing advice to customers regarding the best processes.
* Maintain a high standard of customer service to the clients.
* Increase ServiceNow knowledge by learning, training and furthering certification.
* Conduct design, modifications, testing and implementation of enterprise-wide systems.
* Conduct training and workshops.
* You will be hands on in developing in JavaScript on ServiceNow on multiple enterprise level projects on a day to day basis.
* Excellent listening skills
* Ability to explain complex issues in a clear and informative way to a technical and non-technical audience
* Logical problem solving approach



Please get in contact with us at Nelson Frank part of the Frank Recruitment Group where we source candidates on a global scale and place them in the best companies worldwide. Please send your CV to s.rasic@nelsonfrank.com or feel free to give me a call on: 03 8658 0795