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I have a client who is seeking a **ServiceNow WSD Expert** to join a forward-thinking team focused on transforming HR service delivery. This **part-time contract role** offers the flexibility of remote work with occasional onsite collaboration, making it ideal for a seasoned ServiceNow professional passionate about elevating employee experiences through automation and intuitive design.

As a key contributor to the **Digital Employee Experience / Workforce Service Delivery** team, you will lead strategic implementations of Workforce Service Delivery (WSD), Employee Center Pro, and lifecycle event orchestration. You'll collaborate across HR, IT, and UX teams to deliver scalable, compliant, and user-centric solutions that empower employees and streamline operations.

**Key Responsibilities and Skills Required:**

- Proven expertise in ServiceNow Workforce Service Delivery (WSD), HRSD, and Employee Center Pro.
- Hands-on experience with lifecycle events, case management, and HR service catalogs.
- Advanced proficiency in JavaScript, UI Builder, Flow Designer, and custom widgets.
- Strong understanding of Service Portals, Agent Workspaces, and Now Experience UI components.
- Experience with REST APIs, integrations, and orchestration.
- ServiceNow certifications: System Administrator, HRSD Implementation Specialist, and Micro-Certifications (ATF, Lifecycle Events).
- Ability to lead Agile ceremonies, contribute to sprint planning, and maintain clear documentation.
- Excellent communication and stakeholder engagement skills.

**Preferred Qualifications:**

- Integration experience with Workday, ITSM, or Field Service Management (FSM).
- Familiarity with DevOps, Agile methodologies, and regulated environments (e.g., healthcare, finance).
- Mentorship mindset and commitment to knowledge sharing.

If you are passionate about creating seamless digital employee experiences and thrive in a collaborative, agile environment, we invite you to apply for this exciting opportunity. Your expertise will be instrumental in shaping the future of workforce service delivery.

**Principal Technical Consultant - SecOps**
Vulnerability Response
Platform Analytics
Security Incident Response
Integrations

** Must have 5+ years of VR experience and they are CSA, CAD, and CIS-VR certified.

**Join a dynamic team dedicated to enhancing cybersecurity solutions.** We are seeking a ServiceNow - Principal Technical Consultant - SECOPS for a permanent position. In this role, you will leverage your extensive experience in Vulnerability Response, Security Incident Response, and Integrations to drive significant improvements in our security operations. You will be an integral part of a collaborative team, focusing on delivering effective security solutions tailored to our clients' needs.

**Key Responsibilities and Skills Required:**

- Over 5 years of proven experience in Vulnerability Response (VR) within ServiceNow.
- Relevant certifications, including CSA, CAD, and CIS-VR, demonstrating your expertise in the field.
- Strong background in Platform Analytics and Security Incident Response, enabling proactive management of security threats.
- Experience with integrations that enhance security workflows and facilitate efficient incident management.
- Ability to collaborate effectively with cross-functional teams to implement innovative security solutions.

If you are a skilled professional looking to make a meaningful impact in the field of cybersecurity and have the relevant experience and certifications, we encourage you to apply for this role. Your expertise will play a vital role in advancing our security operations and helping us create a safer digital environment.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Your Role

As a ServiceNow Architect, you will:

* Establish and enforce systems design and architectural standards across the delivery lifecycle.
* Act as a Design Authority, providing expert input into the design of ServiceNow-based solutions.
* Contribute to bids and proposals, presenting innovative ideas and solutions to potential clients.
* Bring thought leadership and creative problem-solving to both existing engagements and new opportunities.
* Champion equity, diversity, and inclusion in your day-to-day work



Your Skills and Experience

We're looking for someone with:

* Proven experience in ServiceNow development and architecture, with broad exposure across the Now Platform.
* Prior experience with at least one of the following modules: HRSD, SecOps, IRM, GRC.
* Strong background in designing and implementing complex ServiceNow solutions, including custom applications and integrations.
* Experience managing and administering ServiceNow in SaaS environments.
* Ability to produce and maintain Low- and High-Level Design Documentation.
* Excellent communication skills and a keen eye for detail.
* Understanding of architectural structures within both SaaS and on-premises ServiceNow environments.



Certifications (Required or Expected)

* ServiceNow Certified System Administrator (CSA)
* ServiceNow Implementation Spec

Join a dynamic team that values innovation and collaboration. Our client is seeking a skilled ServiceNow ITSM Developer for a contract position, fully remote. This role is an exciting opportunity to contribute to a forward-thinking team where your expertise will make a meaningful impact.

**Key Responsibilities:**
- Develop and implement ServiceNow ITSM solutions tailored to client requirements.
- Collaborate with cross-functional teams to enhance IT service management processes.
- Maintain system configurations and troubleshoot issues to ensure optimal performance.
- Participate in code reviews and best practice discussions to drive quality improvements.

**Required Skills:**
- Proficiency in ServiceNow development, including ITSM modules.
- Strong understanding of IT service management principles.
- Experience with scripting and integration tools in ServiceNow.
- Problem-solving skills with a focus on delivering high-quality solutions.

This role is expected to start on October 6, 2025. While core benefits are not available, the opportunity to work in a supportive and growth-oriented environment is invaluable. If you are a proactive developer eager to make a difference, we encourage you to apply and be part of this exciting project.

Join a dynamic team as a ServiceNow Enterprise Architect! This contract role offers an exciting opportunity to work remotely within a collaborative and innovative ServiceNow team. The expected start date for this position is November 3, 2025 and will span for 2 years for 40 hours a week!

As a ServiceNow Enterprise Architect, you will play a vital role in shaping the organization's ServiceNow strategy and implementation. We are looking for candidates who possess the following skills:

- In-depth expertise in ServiceNow platform architecture and design
- Strong understanding of ITIL principles and best practices
- Experience with integrations and customizations within ServiceNow
- Proven ability to lead cross-functional teams and drive project success
- Excellent communication skills to engage stakeholders at all levels

The right candidate will thrive in a fast-paced environment, contributing to impactful projects that drive organizational growth. If you are a forward-thiking professional eager to make a difference, we encourage you to apply for this exciting opportunity. Join us in shaping the future!

Location: Anywhere in Australia (Remote/Hybrid options available)
Employment Type: Daily-Rate Contract or Permanent

We're recruiting on behalf of a leading ServiceNow consultancy delivering high-impact solutions for federal and state government clients across Australia. With a strong reputation for technical excellence and trusted delivery, they are expanding their team of ServiceNow Technical Consultants to support a growing portfolio of secure projects.

About the Role

As a ServiceNow Technical Consultant, you'll work closely with clients and project teams to design, develop, and implement tailored ServiceNow solutions. You'll be involved in the full delivery lifecycle, from requirements gathering to deployment and optimisation, ensuring solutions meet both technical and business needs.

Key Responsibilities

* Collaborate with stakeholders to gather and refine technical requirements
* Design and configure ServiceNow modules including ITSM, ITOM, HRSD, and CSM
* Develop custom scripts, workflows, and integrations using JavaScript and Glide
* Ensure solutions align with best practices, security standards, and client objectives
* Support deployments, troubleshooting, and continuous improvement initiatives
What We're Looking For

* Hands-on ServiceNow development and configuration experience
* Strong knowledge of ServiceNow platform capabilities and scripting
* ServiceNow certifications (CSA, CAD, CIS etc.)
* Must hold active Baseline security clearance or higher
* Open to candidates based anywhere in Australia
Why This Role?

* Work on meaningful government and enterprise projects
* Flexible work arrangements - remote or hybrid from any Australian location
* Choose between daily-rate contract or permanent employment
* Join a collaborative team of ServiceNow experts with strong career growth opportunities



Contact:

Neros Gorges
n.gorges@nelsonfrank.com
(03) 8592 0507

**Be part of a forward-thinking environment as a Sr. Technical Consultant.**
We are seeking a skilled Sr. Technical Consultant with expertise in ServiceNow to enhance and streamline our IT Business Management (ITBM) processes. The ideal candidate will thrive in a collaborative setting and contribute to impactful projects that drive efficiency and innovation. A strong understanding of platform analytics, project management, and resource management will be crucial in ensuring the success of our initiatives.

**Key Responsibilities:**
- Design and implement solutions leveraging ServiceNow's ITBM capabilities, including Agile Development and Demand Management.
- Analyze and optimize platform analytics to provide actionable insights for decision-making.
- Collaborate with teams across various functions to manage projects, resources, and timecard processes effectively.
- Facilitate the creation and maintenance of the Alignment Planner Workspace for strategic planning and execution.
- Drive continuous improvement of collaborative work management practices and integrations across systems.

If you are a proactive professional with a passion for ITBM and a commitment to excellence, we encourage you to apply for this permanent Sr. Technical Consultant position. Join us in making a significant impact in a supportive and innovative environment where your contributions will be valued.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Join a dynamic team dedicated to pushing ServiceNow capabilities to new heights. We are seeking a ServiceNow Administrator with a focus on Domain Separation to enhance our client's ServiceNow team. This remote position operates in CST hours out of Chicago, offering a collaborative environment where your expertise will be valued and impactful.

**Key Responsibilities and Skills Required:**

- Proven experience as a ServiceNow Administrator, specifically with Domain Separation implementation and maintenance.
- Strong understanding of ServiceNow modules, workflows, and best practices.
- Ability to troubleshoot and resolve platform issues efficiently.
- Familiarity with ITIL processes and IT service management frameworks.
- Excellent communication skills and a collaborative mindset.

This is an exciting opportunity for a detail-oriented individual who thrives in a challenging and innovative environment. If you are ready to make a meaningful impact and contribute to a team that values growth and collaboration, we encourage you to apply. Core benefits include Medical Insurance. We look forward to welcoming a diverse range of candidates who can bring unique perspectives and experiences to our team.

**Sr. Tech Consultant, RISK, Audit Management**
Policy & Compliance
Risk Management
Business Continuity Management (BCM)
Privacy Management
Continuous Authorization Management (CAM)
Third Party Risk Management (TPRM)
Integrations

**Take the lead on meaningful, high-impact projects as a Sr. Technical Consultant.** We are looking for an experienced individual to join our dedicated team in a permanent role focused on risk management. This position is ideal for a professional who thrives in a collaborative environment and seeks to contribute to critical areas such as audit management, policy compliance, and third-party risk management.

In this role, you will be responsible for:

- Overseeing audit management processes to ensure compliance with policies and regulations.
- Developing and implementing risk management strategies that enhance organizational resilience.
- Managing business continuity management (BCM) efforts to safeguard operations.
- Supporting privacy management initiatives to protect sensitive data and maintain trust.
- Leading continuous authorization management (CAM) and evaluating third-party risk management (TPRM) practices.

We invite candidates who possess a strong background in risk analysis and compliance to consider this opportunity. If you are eager to make a significant impact through your expertise in technical consulting, we encourage you to apply for the Sr. Technical Consultant position. Your contributions will help shape our organization's future success.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

**Be part of a forward-thinking environment as a Sr. Technical Consultant.**
We are seeking a skilled Sr. Technical Consultant with expertise in ServiceNow to enhance and streamline our IT Business Management (ITBM) processes. The ideal candidate will thrive in a collaborative setting and contribute to impactful projects that drive efficiency and innovation. A strong understanding of platform analytics, project management, and resource management will be crucial in ensuring the success of our initiatives.

**Key Responsibilities:**
- Design and implement solutions leveraging ServiceNow's ITBM capabilities, including Agile Development and Demand Management.
- Analyze and optimize platform analytics to provide actionable insights for decision-making.
- Collaborate with teams across various functions to manage projects, resources, and timecard processes effectively.
- Facilitate the creation and maintenance of the Alignment Planner Workspace for strategic planning and execution.
- Drive continuous improvement of collaborative work management practices and integrations across systems.

If you are a proactive professional with a passion for ITBM and a commitment to excellence, we encourage you to apply for this permanent Sr. Technical Consultant position. Join us in making a significant impact in a supportive and innovative environment where your contributions will be valued.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change