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Role Overview-



We are seeking a Certified ServiceNow Developer to support a client expand and mature their ServiceNow platform. The organisation is currently enhancing its ServiceNow capabilities by rolling out additional modules, automating business processes, and implementing a structured CMDB aligned with CSDM best practices.



As part of this transformation, the client is establishing a ServiceNow Center to provide governance, scalability, and long-term platform success. This role will play a key part in shaping the ServiceNow roadmap and leading complex implementations, including modules such as Security Operations (SecOps) and Demand & Project Management.



Key Responsibilities-



* Act as a ServiceNow technical authority within the CoE, ensuring best practices and architectural consistency
* Lead and contribute to ServiceNow projects from analysis through delivery
* Design and implement process automation across IT and business workflows
* Define, implement, and govern CMDB and CSDM models
* Translate strategic objectives into actionable plans and measurable outcomes
* Support the rollout of new ServiceNow modules and platform enhancements
* Maintain high-quality documentation for processes, solutions, and configurations



Required Skills & Experience-



* Certified ServiceNow Admin (mandatory)
* Professionally Dutch Speaking
* Strong hands-on technical experience with the ServiceNow platform
* Expertise in CMDB implementation and CSDM
* Experience delivering large-scale or enterprise ServiceNow implementations
* Strong understanding of process design and automation
* Excellent project planning and organisational skills
* Ability to communicate complex technical concepts to both technical and non-technical stakeholders.



Please apply with a relevant CV to be contacted!

Nelson Frank is partnering with a specialist technology consultancy delivering enterprise-scale ServiceNow programs within complex and highly regulated environments.

We are looking for an experienced ServiceNow Developer to support the delivery of platform enhancements and module implementations across a range of enterprise workflow solutions.

This is a hands-on contract role suited to someone who enjoys technical delivery, platform configuration, integrations, and working closely with technical and project stakeholders in fast-moving environments.



Key Responsibilities

* Configure and customise ServiceNow platform functionality across enterprise workflow modules
* Develop platform components including workflows, scripts, forms, access controls, automations and user experiences
* Build and support integrations with external platforms and APIs
* Translate technical requirements and user stories into working platform solutions
* Collaborate with architects, testers and project stakeholders throughout delivery cycles
* Contribute to release activities, testing support and defect resolution
* Maintain technical documentation and configuration records
* Identify and escalate technical risks, design considerations and implementation challenges early

Skills & Experience

* Hands-on ServiceNow development experience within enterprise environments.
* Experience delivering solutions across modules such as HRSD, CSM, SPM, PSDS, IRM
* Strong scripting and platform customisation capability using JavaScript-based development approaches
* Experience developing:

* Automated workflows
* UI configurations
* Security and access controls
* Notifications and reporting
* Portals, workspaces or employee/customer experiences

* Experience integrating ServiceNow with external systems and APIs

Desirable Experience

* ServiceNow certifications (CSA, CAD or module-specific certifications)
* Experience delivering within government or highly regulated environments
* Exposure to DevOps, CI/CD or automated testing practices
* Experience supporting deployment and release activities

Requirements

* Baseline Security Clearance, or above

Contact:

Neros Gorges
n.gorges@nelsonfrank.com

#SCR-neros-gorges

Join a dynamic team driving innovation in service management solutions. We are seeking a ServiceNow Architect to join our client's team on a permanent basis, with a remote working model available across the UK. This role is expected to start in 2026, and is ideal for an experienced Technical Architect looking to make a meaningful impact within a forward-thinking organisation.

**Key Skills Required:**

- In-depth experience with ServiceNow platform architecture and best practices.
- Proven ability to design and implement complex workflows and integrations.
- Strong understanding of IT service management (ITSM) frameworks.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills to work effectively with cross-functional teams.

As a part of this team, you will benefit from a comprehensive package that includes a Pension Retirement Savings Plan with contributions, childcare support, medical insurance, and a dental plan.

If you are ready to take the next step in your career and be part of an innovative and inclusive environment, we encourage you to apply for this exciting opportunity.

A growing organization seeks a HAM Developer to enhance its ServiceNow implementation, focusing specifically on ITSM solutions. This role plays a pivotal part in optimizing asset management processes, ensuring alignment with business objectives, and contributing to operational excellence. You will be part of a collaborative environment that values clear communication and practical delivery.

* Strong experience with ServiceNow ITSM modules, particularly Asset Management
* In-depth knowledge of HAM best practices and tools
* Ability to design, configure, and implement processes within the ServiceNow platform
* Experience in integrating ServiceNow with other enterprise systems
* Familiarity with ITIL framework and its application in asset management

This is a Permanent position with a hybrid work arrangement of 2 days in NYC. Core benefits include a 'Pension' Retirement Savings Plan/401(K) Match/Pension Contributions, Medical Insurance, Dental Plan, and Eye Tests. This role is well-suited for someone looking to drive impactful changes in asset management and contribute to a stable and supportive work environment.

UK - ServiceNow Consultants - up to £95,000 + Bonus and Benfits

I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow Implementation Consultants to join a high-performing and growing practice. HRSD experience is highly advantageous but not essential.

Role Overview

* Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
* Work directly with business and technical stakeholders to shape high-quality solutions
* Support the development of best-practice frameworks and platform standards
* Mentor junior colleagues (for senior-level applicants)
* Occasional travel to client sites across the UK, with full flexibility

Requirements

* Hands-on experience with the ServiceNow platform in consulting or delivery roles
* Strong understanding of platform configuration, integrations, and delivery methodologies
* Excellent communication and stakeholder engagement skills
* Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus

What's Offered

* Highly competitive remuneration, dependent on experience and level
* Clear career progression pathways within a growing ServiceNow practice
* Flexible working arrangements
* Opportunity to deliver impactful, enterprise-scale digital transformation projects

If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.

Are you a ServiceNow pro who loves shaping great employee experiences. We're looking for someone who can think big picture, dive into the technical detail when needed, and guide both clients and teams toward successful outcomes.

What You'll Be Doing

*

Lead the architecture and design of HRSD solutions across modules like Case & Knowledge Management, Employee Center, Lifecycle Events, and more.
*

Work closely with clients to understand their needs and turn them into scalable, practical ServiceNow solutions.
*

Be the technical go-to person for the team - helping guide consultants and developers during delivery.
*

Stay on top of the latest ServiceNow HRSD updates and features to keep our clients ahead of the curve.
*

Make sure our designs follow best practices and deliver value - not just functionality.

What You Bring

*

Hands-on experience with ServiceNow HRSD - ideally across multiple modules.
*

Solid understanding of ServiceNow architecture, integrations, and platform capabilities.
*

Experience leading end-to-end implementations or solution design for enterprise clients.
*

Great communication skills - you can talk tech with developers and strategy with business leaders.
*

Certifications like CSA, HRSD Implementation Specialist, or CAD are a big plus.
* Eligible for security clearance / ILR

New Opportunity - ServiceNow Architect (UK)

Due to significant growth plans this year, a leading global consultancy I'm working with is looking to hire an additional ServiceNow Architect to join their team.

If you have strong experience across a broad range of ServiceNow modules (including HRSD), I'd love to have a conversation and share more details. Please note, you must be eligible for security clearance for this position.

Role Overview:

* Position: ServiceNow Architect (Full-time)
* Location: UK-based (with occasional travel)
* Salary: Up to £115,000
* Total Package: Up to £140,000 including bonus and benefits

If this sounds of interest, feel free to reach out directly.