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    ServiceNow GRC Manager

    USA, Virginia, Arlington

    • $115,000 to $160,000 USD
    • Developer Role
    • Seniority: Mid-level

    Job description

    Seeking a passionate leader to guide our clients through their ServiceNow Security Operation implementation and share their knowledge of the Security Operations processes of Security Incident Response (SIR) and Vulnerability Responses (VR) to maximize their value. This position requires an individual that demonstrates leadership, business strategy, decision-making, and management skills, and to oversee the ServiceNow Security Operation implementations to serve our clients with excellence.

    This individual will manage the ServiceNow Security Operations implementations including Security Incident Response and Vulnerability Response. Projects are fast-paced and facilitated in a team atmosphere. This individual would be responsible for leading our team to deliver consulting services including solution development, project leadership, business development, managing client service delivery, and handle other duties assigned by employer.

    * Support pre-sales activities such as demonstrations, project scoping and lead proof of concepts
    * Demonstrate deep knowledge and experience of running a Security Operations program
    * Advise clients on leveraging ServiceNow for supporting their Security Operation program
    * Lead project implementation & oversee architectural design, while working directly with our Engagement Lead, Solution Architect, and team of Developers to ensure project delivery is on track
    * Facilitate project introduction, kick-off meetings & weekly client status meetings, while creating and managing project timeline
    * Provide guidance to developers on ServiceNow configuration
    * Provide final quality assurance reviews of all deliverables
    * Design and deliver end user training
    * Expand clients vision and opportunities to drive additional business value through ServiceNow

    Desired Skills:
    * Certified System Administrator (CSA)
    * Certified Implementation Specialist - Security Incident Response
    * Certified Implementation Specialist - Vulnerability Response

    * 5+ years' experience in a professional environment
    * 2+ years of experience with ServiceNow implementation
    * ServiceNow implementation lead or system administrator experience
    * Knowledge of ServiceNow's Security Operation solutions of Security Incident Response and Vulnerability Response
    * Experience managing & delivering multiple projects at the same time
    * Experience providing business/operations/technical consulting to senior leaders of organization
    * Ability to work both independently and in a team environment with professionals of all levels
    * Strong organizational, interpersonal and presentation skills
    * Excellent written and oral communication skills
    * Ability to multi-task and handle multiple projects at the same time
    * Exceptional problem solving, critical thinking, and analytical skills
    * Working knowledge of project planning and project management methods and tools
    * Willingness to travel a minimum of 30%, when safe to do so

    ServiceNow Technical Consultant / Developer

    Australia, New South Wales, Sydney

    • A$120,000 to A$160,000 AUD
    • Developer Role
    • Skills: ServiceNow/Technical Consultant/Technical Developer/Technical Architect/Developer/ServiceNow Developer/ServiceNow Consultant/ServiceNow Technical Consultant/Technical Consultant
    • Seniority: Mid-level

    Job description

    Nelson Frank is in collaboration with some of ServiceNow's largest Elite partners. We are looking for ServiceNow Technical Consultant for a permanent position based in Australia.

    Due to our clients rapid growth, we are in need of great Technical Consultants to join the team.

    What's on offer:

    * Sydney-based position with remote working opportunities.
    * Opportunity to work for some of Australia's largest ServiceNow customers.
    * Structured internal career advancement opportunities.
    * Excellent career progression
    * Industry leading training and support

    Basic Requirements:

    * Strong ServiceNow Experience across multiple projects
    * Good JavaScript Knowledge
    * Great communication skills both written and verbal

    Professional qualifications and education requirements:

    * Extensive work-experience on ServiceNow projects
    * ITSM Experience in ServiceNow
    * Integration project experience
    * Professional communication skills
    * Excellent problem solving skills
    * Attention to detail
    * Team leadership/management skills - (Desirable)

    Please get in contact with us at Nelson Frank part of the Frank Recruitment Group where we source candidates on a global scale and place them in the best companies worldwide. Please send your CV to or feel free to give me a call on: +61 3 8592 0584

    Hope to hear from you soon!