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I have a client who is seeking a **ServiceNow WSD Expert** to join a forward-thinking team focused on transforming HR service delivery. This **part-time contract role** offers the flexibility of remote work with occasional onsite collaboration, making it ideal for a seasoned ServiceNow professional passionate about elevating employee experiences through automation and intuitive design.

As a key contributor to the **Digital Employee Experience / Workforce Service Delivery** team, you will lead strategic implementations of Workforce Service Delivery (WSD), Employee Center Pro, and lifecycle event orchestration. You'll collaborate across HR, IT, and UX teams to deliver scalable, compliant, and user-centric solutions that empower employees and streamline operations.

**Key Responsibilities and Skills Required:**

- Proven expertise in ServiceNow Workforce Service Delivery (WSD), HRSD, and Employee Center Pro.
- Hands-on experience with lifecycle events, case management, and HR service catalogs.
- Advanced proficiency in JavaScript, UI Builder, Flow Designer, and custom widgets.
- Strong understanding of Service Portals, Agent Workspaces, and Now Experience UI components.
- Experience with REST APIs, integrations, and orchestration.
- ServiceNow certifications: System Administrator, HRSD Implementation Specialist, and Micro-Certifications (ATF, Lifecycle Events).
- Ability to lead Agile ceremonies, contribute to sprint planning, and maintain clear documentation.
- Excellent communication and stakeholder engagement skills.

**Preferred Qualifications:**

- Integration experience with Workday, ITSM, or Field Service Management (FSM).
- Familiarity with DevOps, Agile methodologies, and regulated environments (e.g., healthcare, finance).
- Mentorship mindset and commitment to knowledge sharing.

If you are passionate about creating seamless digital employee experiences and thrive in a collaborative, agile environment, we invite you to apply for this exciting opportunity. Your expertise will be instrumental in shaping the future of workforce service delivery.

**Principal Technical Consultant - SecOps**
Vulnerability Response
Platform Analytics
Security Incident Response
Integrations

** Must have 5+ years of VR experience and they are CSA, CAD, and CIS-VR certified.

**Join a dynamic team dedicated to enhancing cybersecurity solutions.** We are seeking a ServiceNow - Principal Technical Consultant - SECOPS for a permanent position. In this role, you will leverage your extensive experience in Vulnerability Response, Security Incident Response, and Integrations to drive significant improvements in our security operations. You will be an integral part of a collaborative team, focusing on delivering effective security solutions tailored to our clients' needs.

**Key Responsibilities and Skills Required:**

- Over 5 years of proven experience in Vulnerability Response (VR) within ServiceNow.
- Relevant certifications, including CSA, CAD, and CIS-VR, demonstrating your expertise in the field.
- Strong background in Platform Analytics and Security Incident Response, enabling proactive management of security threats.
- Experience with integrations that enhance security workflows and facilitate efficient incident management.
- Ability to collaborate effectively with cross-functional teams to implement innovative security solutions.

If you are a skilled professional looking to make a meaningful impact in the field of cybersecurity and have the relevant experience and certifications, we encourage you to apply for this role. Your expertise will play a vital role in advancing our security operations and helping us create a safer digital environment.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Your Role

As a ServiceNow Architect, you will:

* Establish and enforce systems design and architectural standards across the delivery lifecycle.
* Act as a Design Authority, providing expert input into the design of ServiceNow-based solutions.
* Contribute to bids and proposals, presenting innovative ideas and solutions to potential clients.
* Bring thought leadership and creative problem-solving to both existing engagements and new opportunities.
* Champion equity, diversity, and inclusion in your day-to-day work



Your Skills and Experience

We're looking for someone with:

* Proven experience in ServiceNow development and architecture, with broad exposure across the Now Platform.
* Prior experience with at least one of the following modules: HRSD, SecOps, IRM, GRC.
* Strong background in designing and implementing complex ServiceNow solutions, including custom applications and integrations.
* Experience managing and administering ServiceNow in SaaS environments.
* Ability to produce and maintain Low- and High-Level Design Documentation.
* Excellent communication skills and a keen eye for detail.
* Understanding of architectural structures within both SaaS and on-premises ServiceNow environments.



Certifications (Required or Expected)

* ServiceNow Certified System Administrator (CSA)
* ServiceNow Implementation Spec

Join a dynamic team that values innovation and collaboration. Our client is seeking a skilled ServiceNow ITSM Developer for a contract position, fully remote. This role is an exciting opportunity to contribute to a forward-thinking team where your expertise will make a meaningful impact.

**Key Responsibilities:**
- Develop and implement ServiceNow ITSM solutions tailored to client requirements.
- Collaborate with cross-functional teams to enhance IT service management processes.
- Maintain system configurations and troubleshoot issues to ensure optimal performance.
- Participate in code reviews and best practice discussions to drive quality improvements.

**Required Skills:**
- Proficiency in ServiceNow development, including ITSM modules.
- Strong understanding of IT service management principles.
- Experience with scripting and integration tools in ServiceNow.
- Problem-solving skills with a focus on delivering high-quality solutions.

This role is expected to start on October 6, 2025. While core benefits are not available, the opportunity to work in a supportive and growth-oriented environment is invaluable. If you are a proactive developer eager to make a difference, we encourage you to apply and be part of this exciting project.

Join a dynamic team as a ServiceNow Enterprise Architect! This contract role offers an exciting opportunity to work remotely within a collaborative and innovative ServiceNow team. The expected start date for this position is November 3, 2025 and will span for 2 years for 40 hours a week!

As a ServiceNow Enterprise Architect, you will play a vital role in shaping the organization's ServiceNow strategy and implementation. We are looking for candidates who possess the following skills:

- In-depth expertise in ServiceNow platform architecture and design
- Strong understanding of ITIL principles and best practices
- Experience with integrations and customizations within ServiceNow
- Proven ability to lead cross-functional teams and drive project success
- Excellent communication skills to engage stakeholders at all levels

The right candidate will thrive in a fast-paced environment, contributing to impactful projects that drive organizational growth. If you are a forward-thiking professional eager to make a difference, we encourage you to apply for this exciting opportunity. Join us in shaping the future!

Location: Anywhere in Australia (Remote/Hybrid options available)
Employment Type: Daily-Rate Contract or Permanent

We're recruiting on behalf of a leading ServiceNow consultancy delivering high-impact solutions for federal and state government clients across Australia. With a strong reputation for technical excellence and trusted delivery, they are expanding their team of ServiceNow Technical Consultants to support a growing portfolio of secure projects.

About the Role

As a ServiceNow Technical Consultant, you'll work closely with clients and project teams to design, develop, and implement tailored ServiceNow solutions. You'll be involved in the full delivery lifecycle, from requirements gathering to deployment and optimisation, ensuring solutions meet both technical and business needs.

Key Responsibilities

* Collaborate with stakeholders to gather and refine technical requirements
* Design and configure ServiceNow modules including ITSM, ITOM, HRSD, and CSM
* Develop custom scripts, workflows, and integrations using JavaScript and Glide
* Ensure solutions align with best practices, security standards, and client objectives
* Support deployments, troubleshooting, and continuous improvement initiatives
What We're Looking For

* Hands-on ServiceNow development and configuration experience
* Strong knowledge of ServiceNow platform capabilities and scripting
* ServiceNow certifications (CSA, CAD, CIS etc.)
* Must hold active Baseline security clearance or higher
* Open to candidates based anywhere in Australia
Why This Role?

* Work on meaningful government and enterprise projects
* Flexible work arrangements - remote or hybrid from any Australian location
* Choose between daily-rate contract or permanent employment
* Join a collaborative team of ServiceNow experts with strong career growth opportunities



Contact:

Neros Gorges
n.gorges@nelsonfrank.com
(03) 8592 0507

We're recruiting on behalf of a leading ServiceNow consultancy delivering high-impact solutions across government and enterprise clients. With a strong presence across Australia and the Asia-Pacific region, they're known for their technical excellence, collaborative culture, and commitment to client success.

They're now seeking a ServiceNow Delivery Manager / Architect to lead strategic implementations and drive platform excellence for key government projects.

About the Role
This is a senior leadership opportunity for someone who can combine deep technical expertise with delivery oversight. You'll architect scalable ServiceNow solutions, manage stakeholder relationships, and lead cross-functional teams through complex, high-value projects.

Key Responsibilities

* Lead end-to-end delivery of ServiceNow solutions across ITSM, ITOM, HRSD, CSM and more
* Architect secure, scalable, and maintainable ServiceNow platforms aligned with client needs
* Collaborate with stakeholders to translate business requirements into technical strategies
* Mentor and guide delivery teams, ensuring quality, compliance, and timely execution
What We're Looking For

* Proven experience in ServiceNow architecture and delivery leadership
* Strong understanding of platform capabilities, scripting, and integration methods
* ServiceNow certifications (CSA, CAD, CIS) highly regarded
* Must be based in Canberra
* Baseline security clearance or higher is required
Why This Role?

* Work with top-tier ServiceNow professionals on impactful government projects
* Be part of a values-driven, inclusive, and growth-focused team
* Competitive salary, flexible work arrangements, and career advancement opportunities

Contact:

Neros Gorges
(03) 8592 0507
n.gorges@tenthrevolution.com

#SCR-neros-gorges

Join a dynamic team at the forefront of ServiceNow innovation. We are seeking an Account Executive to join our client's talented team in Palo Alto, CA. This permanent, onsite position presents a unique opportunity to shape the future of the ServiceNow experience. You will be working directly with the growing ServiceNow team, leveraging AI to enhance service delivery for clients.

**Key Responsibilities and Required Skills:**

- Extensive experience with ServiceNow platform and its capabilities.
- Proven track record in account management or sales within a technology environment.
- Ability to build and maintain strong client relationships, ensuring satisfaction and retention.
- Strong analytical skills and the capacity to develop strategic plans.
- Excellent communication skills to convey complex information clearly and effectively.

The ideal candidate will thrive in a collaborative, fast-paced environment and be driven by a healthy ambition to contribute to organizational growth. If you are looking to take on a meaningful role with a focus on innovation and impact, we encourage you to apply. The expected start date for this role is November 10, 2025. We welcome candidates from diverse backgrounds to join our team and contribute their unique perspectives.

Join a dynamic team dedicated to driving innovation in IT operations management!

We are seeking an ITOM/ITAM Senior ServiceNow Developer for an exciting contract position. This role offers the opportunity to collaborate within a forward-thinking ServiceNow team, focusing on enhancing IT operations in a remote work environment based in New Jersey. The expected start date is November 3, 2025.

Key Responsibilities and Requirements:
- Strong proficiency in ServiceNow development, with a focus on ITOM and ITAM modules.
- Experience in implementing and integrating ServiceNow solutions for IT operations management.
- Ability to analyze business requirements and translate them into technical solutions.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills and a collaborative mindset.

This position is ideal for a skilled technologist looking to make an impact in a supportive team culture. If you are committed to driving excellence and innovation, we encourage you to apply. Your expertise could significantly contribute to our client's success!

**ServiceNow Delivery Manager - Canberra (Security Cleared)**
Location: Canberra, ACT
Clearance: Active AGSVA Security Clearance (Baseline, NV1, or NV2) required
Type: Permanent

Nelson Frank, the global leader in ServiceNow recruitment, is partnering with a leading ServiceNow Partner in Canberra who are looking for an experienced ServiceNow Delivery Manager to join their team.

This is a key role within their ServiceNow practice, overseeing delivery across multiple secure projects, managing client relationships, and ensuring outcomes are achieved on time and to the highest standard.



Key Responsibilities:

*

Oversee end-to-end delivery of ServiceNow projects within Federal Government environments
*

Manage delivery teams, project scope, timelines, and budgets
*

Act as the main point of contact for senior stakeholders and vendors
*

Ensure best practice across ServiceNow implementation and governance
*

Support continuous improvement and innovation across the ServiceNow platform

About You:

*

Proven experience as a ServiceNow Delivery Manager, Program Manager, or Engagement Lead
*

Deep understanding of the ServiceNow platform and delivery lifecycle
*

Excellent stakeholder engagement and communication skills
*

Experience delivering projects within secure environments
*

Active AGSVA Security Clearance (Baseline, NV1, or NV2)

What's on Offer:

*

Permanent opportunity with a highly respected ServiceNow Partner
*

Canberra-based role supporting key Federal Government clients
*

Collaborative team culture with strong leadership support
*

Competitive salary package + ongoing training and certifications



If you're a ServiceNow Delivery Manager with a current security clearance and want to play a pivotal role in large-scale, high-impact ServiceNow programs - I'd love to chat.

📩 Reach out directly or apply now for a confidential discussion.