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    ServiceNow Administrator/Developer

    England, West Midlands, Birmingham

    • £55,000 to £65,000 GBP
    • Developer Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    ServiceNow Administrator/Developer
    Salary: up to £65,000
    Location: Remote

    Purpose/Responsibilities of Role:

    The ServiceNow Administrator/Developer is responsible for working within the team to collaboratively develop, design and champion technical solutions on the ServiceNow platform.

    * The Service Now Developer will provide administration, application development, maintenance, and technical support by using best practice techniques to configure applications, integration's and customisations in the ServiceNow platform.
    * Working within a dynamic team of specialists that maintain and improve the ServiceNow platform inside a successful MSP.
    * Provide application configuration best practice and coding where necessary and integration including, but not limited to: Flow administration, report setup, data imports, integration, scripting, third party software integration's, and custom application development.
    * Align with the requirements of no code/low-code minimal upgrade risk solutions.
    * Development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Experience with wider platform development and implementation of ServiceNow Applications such as Knowledge Management, ITOM, etc.

    Desired Experience:

    * ServiceNow Certified Administrator
    * ITIL Experience (Desirable)
    * Proactive approach to support and problem resolution
    * Ability to convey a presence, professional image, and deal confidently with complex technical problems
    * Domain Separation


    ServiceNow Senior Architect

    USA, Ohio, Columbus

    • $220,000 to $270,000 USD
    • Architect Role
    • Seniority: Senior

    Job description

    You Have:

    10+ years of experience in IT

    5+ years of experience with ServiceNow development, including core ITSM tables, Glide, scripting, business rules, client scripts, custom apps, or development methods

    3+ years of experience with Web development, including (X)HTML, CSS3, SQL, XML, or Angular and back-end technologies, including JavaScript, PHP, .NET, Java, or ColdFusion

    Experience with ServiceNow CMDB administration

    Experience with implementing scripted Web services in ServiceNow, jQuery, or Prototype libraries, Java, and CMDB or asset integrations in ServiceNow

    Knowledge of SOAP and REST Web services

    Ability to obtain a security clearance

    Bachelor's degree

    Certified ServiceNow System Administrator and Certified Application Developer Certification

    Nice If You Have:

    Experience with Object Oriented Programming (OOP), SQL and no-SQL databases

    Experience with application design concepts and tools including the use of UML, ERD and Flow Diagrams

    Experience with introducing open-source solutions into ServiceNow via Script Includes or as JS or CSS includes

    Experience with implementing ServiceNow inside of DevOps pipeline

    Experience with Agile Scrum development methods

    Knowledge of SAML, Active Directory, or LDAP Integrations

    Ability to work with stakeholders to define requirements

    ITILv3 or ITIL4 Foundations Certification


    Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

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