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Unlock the potential of your consulting expertise in a rewarding remote role focused on ServiceNow solutions.

Our client is seeking a skilled Functional/ Business Consultant to deliver innovative business solutions. This is an opportunity to make a significant impact while working collaboratively with a growing team.

Key skills required:
- Proficiency in ServiceNow platform and its modules.
- Strong analytical and problem-solving abilities.
- Excellent communication skills for stakeholder engagement.
- Experience in business process analysis and improvement.
- Ability to work independently and manage multiple projects.

This position is ideal for candidates who thrive in a remote work environment and possess a passion for continuous improvement and collaboration. Your expertise will help shape the future of business operations, driving efficiency and fostering innovation.

If you are ready to take on this exciting challenge and contribute to impactful projects, we encourage you to apply for this role. Embrace the opportunity to grow and make a difference in the field of business consultancy.

Elevate your career as a Senior Manager, ServiceNow HRSD Strategy, where your expertise will drive impactful transformation in HR service delivery.

This permanent, hybrid role (4 days on site) is ideal for a strategic leader with a strong background in ServiceNow and HRSD. You will play a crucial role in optimizing service management processes and enhancing employee experiences through innovative solutions.

Key skills required:
- Extensive experience with ServiceNow and HRSD
- Proven ability in IT management and product ownership
- Strong project and program management capabilities
- In-depth knowledge of HR service delivery frameworks
- Excellent collaboration and communication skills

As a vital player in shaping the HR service strategy, you will have the opportunity to work in a supportive environment that values growth, inclusivity, and innovation. Core benefits include comprehensive medical and dental insurance.

If you are ready to make an impactful contribution and excel in a collaborative setting, we encourage you to apply for this exciting opportunity. Your expertise could make a difference in transforming HR services.

Role Overview-



We are seeking a Certified ServiceNow Developer to support a client expand and mature their ServiceNow platform. The organisation is currently enhancing its ServiceNow capabilities by rolling out additional modules, automating business processes, and implementing a structured CMDB aligned with CSDM best practices.



As part of this transformation, the client is establishing a ServiceNow Center to provide governance, scalability, and long-term platform success. This role will play a key part in shaping the ServiceNow roadmap and leading complex implementations, including modules such as Security Operations (SecOps) and Demand & Project Management.



Key Responsibilities-



* Act as a ServiceNow technical authority within the CoE, ensuring best practices and architectural consistency
* Lead and contribute to ServiceNow projects from analysis through delivery
* Design and implement process automation across IT and business workflows
* Define, implement, and govern CMDB and CSDM models
* Translate strategic objectives into actionable plans and measurable outcomes
* Support the rollout of new ServiceNow modules and platform enhancements
* Maintain high-quality documentation for processes, solutions, and configurations



Required Skills & Experience-



* Certified ServiceNow Admin (mandatory)
* Professionally Dutch Speaking
* Strong hands-on technical experience with the ServiceNow platform
* Expertise in CMDB implementation and CSDM
* Experience delivering large-scale or enterprise ServiceNow implementations
* Strong understanding of process design and automation
* Excellent project planning and organisational skills
* Ability to communicate complex technical concepts to both technical and non-technical stakeholders.



Please apply with a relevant CV to be contacted!

Nelson Frank is partnering with a specialist technology consultancy delivering enterprise-scale ServiceNow programs within complex and highly regulated environments.

We are looking for an experienced ServiceNow Developer to support the delivery of platform enhancements and module implementations across a range of enterprise workflow solutions.

This is a hands-on contract role suited to someone who enjoys technical delivery, platform configuration, integrations, and working closely with technical and project stakeholders in fast-moving environments.



Key Responsibilities

* Configure and customise ServiceNow platform functionality across enterprise workflow modules
* Develop platform components including workflows, scripts, forms, access controls, automations and user experiences
* Build and support integrations with external platforms and APIs
* Translate technical requirements and user stories into working platform solutions
* Collaborate with architects, testers and project stakeholders throughout delivery cycles
* Contribute to release activities, testing support and defect resolution
* Maintain technical documentation and configuration records
* Identify and escalate technical risks, design considerations and implementation challenges early

Skills & Experience

* Hands-on ServiceNow development experience within enterprise environments.
* Experience delivering solutions across modules such as HRSD, CSM, SPM, PSDS, IRM
* Strong scripting and platform customisation capability using JavaScript-based development approaches
* Experience developing:

* Automated workflows
* UI configurations
* Security and access controls
* Notifications and reporting
* Portals, workspaces or employee/customer experiences

* Experience integrating ServiceNow with external systems and APIs

Desirable Experience

* ServiceNow certifications (CSA, CAD or module-specific certifications)
* Experience delivering within government or highly regulated environments
* Exposure to DevOps, CI/CD or automated testing practices
* Experience supporting deployment and release activities

Requirements

* Baseline Security Clearance, or above

Contact:

Neros Gorges
n.gorges@nelsonfrank.com

#SCR-neros-gorges