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**ServiceNow Delivery Manager - Canberra (Security Cleared)**
Location: Canberra, ACT
Clearance: Active AGSVA Security Clearance (Baseline, NV1, or NV2) required
Type: Permanent

Nelson Frank, the global leader in ServiceNow recruitment, is partnering with a leading ServiceNow Partner in Canberra who are looking for an experienced ServiceNow Delivery Manager to join their team.

This is a key role within their ServiceNow practice, overseeing delivery across multiple secure projects, managing client relationships, and ensuring outcomes are achieved on time and to the highest standard.



Key Responsibilities:

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Oversee end-to-end delivery of ServiceNow projects within Federal Government environments
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Manage delivery teams, project scope, timelines, and budgets
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Act as the main point of contact for senior stakeholders and vendors
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Ensure best practice across ServiceNow implementation and governance
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Support continuous improvement and innovation across the ServiceNow platform

About You:

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Proven experience as a ServiceNow Delivery Manager, Program Manager, or Engagement Lead
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Deep understanding of the ServiceNow platform and delivery lifecycle
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Excellent stakeholder engagement and communication skills
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Experience delivering projects within secure environments
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Active AGSVA Security Clearance (Baseline, NV1, or NV2)

What's on Offer:

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Permanent opportunity with a highly respected ServiceNow Partner
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Canberra-based role supporting key Federal Government clients
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Collaborative team culture with strong leadership support
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Competitive salary package + ongoing training and certifications



If you're a ServiceNow Delivery Manager with a current security clearance and want to play a pivotal role in large-scale, high-impact ServiceNow programs - I'd love to chat.

📩 Reach out directly or apply now for a confidential discussion.

Join a dynamic team where your ServiceNow expertise can thrive. Our client is looking for a dedicated ServiceNow Developer to become an integral part of their innovative ServiceNow team. This permanent remote position offers an opportunity to contribute to impactful projects while enjoying a supportive work environment.

**Key Responsibilities and Skills:**
Proven Development experience in configuring and customizing modules such as ITSM, ITAM, HRSD, or SPM.

* Customize ServiceNow forms, fields, business rules, workflows, UI policies, and UI actions.
* Implement and maintain integration's between ServiceNow and third-party systems using REST, SOAP, or other APIs.
* Perform platform upgrades, patches, and module deployments.
* Monitor the health, usage, and overall compliance of the ServiceNow platform.
* Work closely with business analysts, project managers, and stakeholders to gather and analyze requirements.
* Participate in Agile/Scrum processes to deliver incremental improvements.
This role is expected to start on December 8, 2025, and provides core benefits including a Retirement Savings Plan/401(K) Match, pension contributions, medical insurance, and dental and vision plans.

If you are a motivated ServiceNow professional seeking a rewarding opportunity in a collaborative environment, we encourage you to apply. Your contributions will help shape the future success of the team.

Join a flexible team where your Pre-Sales expertise can thrive.
We're looking for a Pre-Sales Architect to support a dedicated ServiceNow team in a permanent remote role. This opportunity offers the chance to make a meaningful impact within a growing organization.

The ideal candidate will help align customer needs with innovative solutions and contribute to the success of the Sales team. Key qualifications include:

* Proven experience in Pre-Sales activities with strong technical and product knowledge
* Clear and effective communication skills
* A cooperative approach to teamwork and shared goals
* Strong problem-solving abilities focused on customer-centric outcomes

If you're interested in contributing to a transformative team culture and working with innovative products in a supportive environment, we encourage you to apply. We welcome candidates from all backgrounds and value diverse experiences.

We're recruiting on behalf of a leading ServiceNow consultancy delivering high-impact solutions across government and enterprise clients. With a strong presence across Australia and the Asia-Pacific region, they're known for their technical excellence, collaborative culture, and commitment to client success.

They're now seeking a ServiceNow Delivery Manager / Architect to lead strategic implementations and drive platform excellence for key government projects.

About the Role
This is a senior leadership opportunity for someone who can combine deep technical expertise with delivery oversight. You'll architect scalable ServiceNow solutions, manage stakeholder relationships, and lead cross-functional teams through complex, high-value projects.

Key Responsibilities

* Lead end-to-end delivery of ServiceNow solutions across ITSM, ITOM, HRSD, CSM and more
* Architect secure, scalable, and maintainable ServiceNow platforms aligned with client needs
* Collaborate with stakeholders to translate business requirements into technical strategies
* Mentor and guide delivery teams, ensuring quality, compliance, and timely execution
What We're Looking For

* Proven experience in ServiceNow architecture and delivery leadership
* Strong understanding of platform capabilities, scripting, and integration methods
* ServiceNow certifications (CSA, CAD, CIS) highly regarded
* Must be based in Canberra
* Baseline security clearance or higher is required
Why This Role?

* Work with top-tier ServiceNow professionals on impactful government projects
* Be part of a values-driven, inclusive, and growth-focused team
* Competitive salary, flexible work arrangements, and career advancement opportunities

Contact:

Neros Gorges
(03) 8592 0507
n.gorges@tenthrevolution.com

#SCR-neros-gorges

**Join a dynamic team dedicated to ServiceNow innovations and excellence.**

We are looking for a talented ServiceNow Account Executive (AE) to join our permanent team. In this role, you will be instrumental in driving business growth and forging lasting relationships with clients. You will work in an environment that values collaboration, fosters innovation, and encourages professional development. The ideal candidate will thrive in a fast-paced setting and possess a strong understanding of ServiceNow solutions.

**Key Responsibilities:**

- Develop and maintain strong relationships with clients to understand their needs and drive solutions.
- Identify new business opportunities and manage the sales process from lead generation to closing.
- Collaborate with cross-functional teams to ensure client satisfaction and project success.
- Stay up-to-date with the latest ServiceNow features and industry trends to effectively position offerings.
- Provide insights and feedback to improve product offerings and customer experience.

If you are an enthusiastic professional with a passion for ServiceNow and a desire to impact meaningful projects, we invite you to apply for this permanent ServiceNow Account Executive role. Your expertise can help shape the future of our team and our clients' success.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Join a dynamic team as a ServiceNow Enterprise Architect! This contract role offers an exciting opportunity to work remotely within a collaborative and innovative ServiceNow team. The expected start date for this position is November 3, 2025 and will span for 2 years for 40 hours a week!

As a ServiceNow Enterprise Architect, you will play a vital role in shaping the organization's ServiceNow strategy and implementation. We are looking for candidates who possess the following skills:

- In-depth expertise in ServiceNow platform architecture and design
- Strong understanding of ITIL principles and best practices
- Experience with integrations and customizations within ServiceNow
- Proven ability to lead cross-functional teams and drive project success
- Excellent communication skills to engage stakeholders at all levels

The right candidate will thrive in a fast-paced environment, contributing to impactful projects that drive organizational growth. If you are a forward-thiking professional eager to make a difference, we encourage you to apply for this exciting opportunity. Join us in shaping the future!

Location: Anywhere in Australia (Remote/Hybrid options available)
Employment Type: Daily-Rate Contract or Permanent

We're recruiting on behalf of a leading ServiceNow consultancy delivering high-impact solutions for federal and state government clients across Australia. With a strong reputation for technical excellence and trusted delivery, they are expanding their team of ServiceNow Technical Consultants to support a growing portfolio of secure projects.

About the Role

As a ServiceNow Technical Consultant, you'll work closely with clients and project teams to design, develop, and implement tailored ServiceNow solutions. You'll be involved in the full delivery lifecycle, from requirements gathering to deployment and optimisation, ensuring solutions meet both technical and business needs.

Key Responsibilities

* Collaborate with stakeholders to gather and refine technical requirements
* Design and configure ServiceNow modules including ITSM, ITOM, HRSD, and CSM
* Develop custom scripts, workflows, and integrations using JavaScript and Glide
* Ensure solutions align with best practices, security standards, and client objectives
* Support deployments, troubleshooting, and continuous improvement initiatives
What We're Looking For

* Hands-on ServiceNow development and configuration experience
* Strong knowledge of ServiceNow platform capabilities and scripting
* ServiceNow certifications (CSA, CAD, CIS etc.)
* Must hold active Baseline security clearance or higher
* Open to candidates based anywhere in Australia
Why This Role?

* Work on meaningful government and enterprise projects
* Flexible work arrangements - remote or hybrid from any Australian location
* Choose between daily-rate contract or permanent employment
* Join a collaborative team of ServiceNow experts with strong career growth opportunities



Contact:

Neros Gorges
n.gorges@nelsonfrank.com
(03) 8592 0507

Job Title: ServiceNow Business Analyst (FSM) - 6 Month Contract (Outside IR35)

Location: London (Onsite)
Contract Duration: 6 Months
Start Date: Immediate
IR35 Status: Outside IR35
Right to Work: Full UK right to work required

Job Summary:

We are looking for an experienced ServiceNow Business Analyst with Field Service Management (FSM) expertise for a 6-month contract role based onsite in London. The successful candidate will work closely with business stakeholders and technical teams to drive the implementation and enhancement of ServiceNow FSM solutions, improving field service operations and customer satisfaction.

This is an outside IR35 contract with an immediate start, requiring full right to work in the UK.

Key Responsibilities:

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Engage with business stakeholders and field service teams to gather, analyze, and document detailed requirements for ServiceNow FSM.
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Translate business needs into clear functional specifications, process flows, and user stories.
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Collaborate closely with developers, administrators, and QA to ensure FSM configurations meet business requirements.
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Support the configuration and customization of ServiceNow FSM modules including work order management, scheduling, dispatch, mobile workforce, and asset management.
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Assist in testing efforts, including test plan creation, execution, and user acceptance testing (UAT).
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Provide training support and documentation for end users.
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Facilitate effective communication between business and technical teams throughout the project lifecycle.
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Ensure compliance with project timelines and quality standards.
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Maintain up-to-date knowledge of ServiceNow FSM capabilities and industry best practices.

Candidate Requirements:

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Proven experience (3+ years) as a Business Analyst in ServiceNow FSM implementations.
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Strong understanding of Field Service Management processes.
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Experience working onsite with cross-functional teams.
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Familiarity with Agile project methodologies.
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Excellent communication, documentation, and stakeholder management skills.
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Ability to start immediately and commit to a 6-month onsite contract in London.
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Full right to work in the United Kingdom is essential.
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ServiceNow certifications (e.g., CSA, FSM Specialist) are desirable.

Additional Information:

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Contract Type: 6-month fixed term, outside IR35
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Location: Onsite, London and surrounding areas
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Start Date: Immediate
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Rate: Competitive and commensurate with experience

ServiceNow Certified Technical Architect (CTA) - Canberra (Active Security Clearance Required)

Join a growing ServiceNow partner as a Certified Technical Architect (CTA) in Canberra! This is a rare opportunity for a senior ServiceNow professional with active security clearance and government project experience to shape high-impact solutions for public sector clients.

What you'll do:

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Lead the design and architecture of complex ServiceNow solutions for government projects.
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Provide technical guidance and best practices for ServiceNow implementations and integration's.
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Collaborate with stakeholders to ensure solutions meet business, security, and compliance requirements.

What we're looking for:

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ServiceNow CTA certification.
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Proven experience delivering ServiceNow solutions on government projects.
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Active security clearance (Baseline minimum, NV1/NV2 preferred).
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Strong communication skills with both technical and non-technical stakeholders.

Why join:

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Be part of a fast-growing ServiceNow partner with exciting projects.
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Canberra-based role with potential hybrid flexibility.
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Influence ServiceNow strategy and delivery at a senior level.

If you're a highly skilled ServiceNow CTA looking to take your career to the next level with a growing partner delivering government projects, we want to hear from you. Apply now and join a team shaping the future of ServiceNow in the public sector.

Join a dynamic team dedicated to leveraging ServiceNow capabilities to drive innovation. We are excited to offer a contract opportunity with a reputable client in the financial services sector. This hybrid position allows for remote work, providing flexibility in balancing professional and personal commitments. The role is set to begin on December 1, 2025.

Ideal candidates will possess the following skills:

- Proficient in ServiceNow platform administration and development.
- Strong analytical and problem-solving abilities with a focus on delivering effective solutions.
- Experience in process automation and workflow design within ServiceNow.
- Excellent communication and collaboration skills to work effectively within a team.
- Familiarity with project management methodologies is a plus.

This role is perfect for individuals who thrive in a collaborative environment and are eager to contribute to impactful projects. If you possess the required skills and are looking to make a meaningful contribution to a forward-thinking organization, we encourage you to apply for this exciting opportunity. We value diverse backgrounds and experiences, and we look forward to receiving your application.