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    Senior ServiceNow Developer

    USA, Ohio, Columbus

    • 140000 to 160000 USD
    • Developer Role
    • Seniority: Senior

    Job description

    * 7+ years of overall IT experience
    * 5+ year working in ServiceNow Development
    * Experience working Cloud Platform solutions integrating with other Cloud Applications and Data Sources
    * Comparable written and verbal communication skills with demonstrated ability to contribute to technical decision making

    Desired Qualifications:

    * Hold ServiceNow certifications including Certified System Administrator
    * Strong knowledge of the SDLC both Agile and Waterfall

    Essential Responsibilities:

    * Attend management-level and stakeholder meetings to obtain business and technical requirements, offer solutions, and serve as a technical advisor on SN tool capabilities
    * Contribute to technical team discussions around ServiceNow solution design, and architecture on larger development efforts such as integrations or new module implementations or customizations
    * Ensure adherence to development guidelines as it relates to security, performance, re-usability, scalability and stability, code reviews, API usage
    * Collaborate with teams and clients to develop and maintain a technical roadmap for the ServiceNow platform that aligns with customer transformation objectives and balances technical and business needs
    * Collaborate on technical aspects of ServiceNow implementations projects and provide technical support in ServiceNow tool configuration and custom development - Design, Development and Implementation of ServiceNow customization including, but not limited to: core setup, workflow administration, reporting, data imports, custom scripting, and third party software integrations
    * Create and maintain design specifications, architectural diagrams, and process diagrams supporting and communicating changes to ServiceNow platform applications
    * Support business capture efforts and proposals/responses, marketing materials, case studies, and participating in presentations and/or challenges

    ServiceNow SecOps Developer

    USA, Texas, Houston

    • 110000 to 140000 GBP
    • Developer Role
    • Seniority: Mid-level

    Job description

    This position is remote (US based) and candidates can expect to work during normal business hours associated with their local time zone.

    Responsibilities / Required Skills:

    * Advanced level understanding of ServiceNow application UI and workflow configuration, report development, integration components (e.g. LDAP, SSO, etc.)
    * Experience leading or heavily supporting at least two full lifecycle ServiceNow Security Operations implementations
    * Minimum 2 years' experience with ServiceNow
    * Minimum 2 years' experience implementing ServiceNow SecOps solutions using:

    * Vulnerability Response

    * Security Incident Response

    * Threat Intelligence.

    * ServiceNow technical configuration and development including application UI configuration, workflow configuration, setup of integrations and development of reports and dashboards
    * Web Technologies scripting (XML, HTML, JavaScript, Web Services, etc.)
    * ServiceNow Certifications for System Administrator and Certified Implementation Specialist (or commitment to attain these certifications within 90 days of hire date)
    * 2+ years of experience in security/security operations process design/process improvement
    * Excellent interpersonal, written and verbal communication skills
    * Experience and comfort in producing project deliverables to include project plans, project status, test plans/results, training materials and release notes
    * Understanding of Agile SCRUM development methodology
    * Expert or advanced level experience with non-core applications (ex. Orchestration, Discovery, Performance Analytics, etc.) and integrations

    Required Skills:

    * Experience leading or heavily supporting at least two full lifecycle ServiceNow Security Operations implementations
    * Minimum 2 years' experience with ServiceNow
    * Minimum 2 years' experience implementing ServiceNow ITOM solutions
    * ServiceNow Certifications for System Administrator (or commitment to attain these certifications within 90 days of hire date)
    * Excellent interpersonal, written and verbal communication skills
    * Understanding of Agile SCRUM development methodology

    Desired Skills:

    * ServiceNow Certified Implementation Specialist Certification for Security Operations and/or Vulnerability Response.
    * Knowledge of requirements capturing tools, ie. Jira.

    ServiceNow Implementation Manager

    USA, Kentucky, Louisville

    • 100000 to 150000 USD
    • Pre-Sales Role
    • Seniority: Mid-level

    Job description


    * Support pre-sales activities such as demonstrations, project scoping and lead proof of concepts

    * Advise clients on leveraging ServiceNow for supporting their IRM program

    * Lead project implementation & oversee architectural design, while working directly with our Engagement Lead, Solution Architect, and team of Developers to ensure project delivery is on track

    * Facilitate project introduction, kick-off meetings & weekly client status meetings, while creating and managing project timeline

    * Provide guidance to developers on ServiceNow configuration

    * Provide final quality assurance reviews of all deliverables

    * Design and deliver end user training

    * Expand clients vision and opportunities to drive additional business value through ServiceNow

    Desired Skills:

    * Certified System Administrator (CSA)

    * Certified Implementation Specialist - Risk and Compliance


    * 5+ years' experience in a professional environment

    * 2+ years of experience with ServiceNow implementation

    * ServiceNow implementation lead or system administrator experience

    * Knowledge and experience running GRC/IRM program on ServiceNow

    * Experience managing & delivering multiple projects at the same time

    * Experience providing business/operations/technical consulting to senior leaders of organization

    * Ability to work both independently and in a team environment with professionals of all levels

    * Strong organizational, interpersonal and presentation skills

    * Excellent written and oral communication skills

    * Ability to multi-task and handle multiple projects at the same time

    * Exceptional problem solving, critical thinking, and analytical skills

    * Working knowledge of project planning and project management methods and tools

    ServiceNow SPM TC

    USA, New Jersey, Wayne

    • 155000 to 156000 USD
    • Consultant Role
    • Seniority: Senior

    Job description

    ServiceNow SPM Technical Consultant


    Currently seeking a ServiceNow Technical Consultant to join our team full-time. To enhance our ServiceNow delivery capability, Our Team is looking for high caliber, multi-dimensional ServiceNow delivery experts with proven skills in assisting organizations in adopting SPM best practices and optimizing them on the ServiceNow platform. Successful candidates will have experience running multiple SPM Management projects from start to finish, including workshop delivery, requirement gathering, and development. As a member of the project team, the Technical Consultant will be working with our clients to assess current state processes and tools, define ServiceNow solution requirements and tailor ServiceNow in alignment with these requirements.

    While this team member will specialize in SPM, we value platform versatility so expertise in core areas of the platform like Incident Management, Asset Management, and integrations with other platforms will allow the successful candidate to operate across multiple disciplines.

    This position is remote, and candidates can expect to work during normal business hours associated with their local time zone. <20% travel is expected with a goal to keep travel at a minimum.


    * The SPM Technical Consultant will support the Business Process Consultant in gathering and analyzing requirements, solution design, and execute the migration, while delivering high customer satisfaction.
    * Serve as primary technical point-of-contact for projects and as the face of the development team to the customer
    * The successful candidate will have significant knowledge of the ServiceNow platform, services, and associated configurations
    * Configure, customize and code all areas of the SPM suite, including Pro features such as APM, APW, Investment Funding, Agile, and SAFe.
    * Configure third-party integrations using Web Services, IntegrationHub, and ServiceNow Store Apps.
    * Conduct knowledge transfer and/or training sessions with technical and non-technical teams.
    * Work with sales and presales teams to assist with scoping service engagements


    * 1-3+ years of ServiceNow experience
    * 1-3+ years of ServiceNow SPM Management experience
    * Experience participating in at least four full lifecycle ServiceNow implementations involving SPM
    * Scripting business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, automation etc.
    * Excellent understanding of implementation methodologies/SDLC (ex. Agile Scrum, Waterfall)
    * ServiceNow Certifications for System Administrator and CIS PPS t is required, additional certifications including CIS APM would be preferred
    * Excellent writing and verbal communication skills

    ServiceNow Senior SecOps Developer

    USA, Texas, Houston

    • 140000 to 180000 USD
    • Developer Role
    • Seniority: Mid-level

    Job description

    Must have in depth SecOps experience

    Must have US Citizenship


    * Lead and deliver requirements, scoping and design workshops, ensuring requirements are well documented
    * Provide expert level support and technical mentoring to implementation team
    * Maintain deep, comprehensive knowledge of ServiceNow's capabilities and constraints.
    * Recognize and develop opportunities to leverage ServiceNow as a platform.
    * As a senior technical member of the team, deliver hands-on configuration, development and integration services and serve in a delivery assurance capacity for all project deliverables
    * Plan and coordinate all phases of testing and test acceptance; design and oversee development of testing related work products; lead test remediation cycles
    * Support practice build efforts to include development of practice intellectual property (IP)
    * Develop and present business case material for senior prospect and customer stakeholders. Create and deliver tailored presentations and product demonstrations
    * Scoping and delivering Proof of Concept / Proof of Value engagements with prospects
    * Responding to Request for Information/Proposal documents
    * In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations, etc in preparation for deployment
    * Act as the ServiceNow subject matter expert at Executive briefings/marketing events


    * 5+ years of experience in the IT industry.
    * Background and deep experience with ServiceNow are mandatory with accreditations covering the full range of ServiceNow products
    * Experience as a developer is must.
    * Engaging presentation style, with the ability to control and manage multiple presentation scenarios
    * Ability to work under pressure and work on multiple campaigns at the same time
    * Nice to have- Certified implementation specialist (ITSM, ITOM, HRSD or any other)

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