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For Permanent and Contract, Pre-Sales

    ServiceNow Implementation Manager

    USA, Kentucky, Louisville

    • 100000 to 150000 USD
    • Pre-Sales Role
    • Seniority: Mid-level

    Job description

    Responsibilities:

    * Support pre-sales activities such as demonstrations, project scoping and lead proof of concepts

    * Advise clients on leveraging ServiceNow for supporting their IRM program

    * Lead project implementation & oversee architectural design, while working directly with our Engagement Lead, Solution Architect, and team of Developers to ensure project delivery is on track

    * Facilitate project introduction, kick-off meetings & weekly client status meetings, while creating and managing project timeline

    * Provide guidance to developers on ServiceNow configuration

    * Provide final quality assurance reviews of all deliverables

    * Design and deliver end user training

    * Expand clients vision and opportunities to drive additional business value through ServiceNow

    Desired Skills:

    * Certified System Administrator (CSA)

    * Certified Implementation Specialist - Risk and Compliance

    Qualifications:

    * 5+ years' experience in a professional environment

    * 2+ years of experience with ServiceNow implementation

    * ServiceNow implementation lead or system administrator experience

    * Knowledge and experience running GRC/IRM program on ServiceNow

    * Experience managing & delivering multiple projects at the same time

    * Experience providing business/operations/technical consulting to senior leaders of organization

    * Ability to work both independently and in a team environment with professionals of all levels

    * Strong organizational, interpersonal and presentation skills

    * Excellent written and oral communication skills

    * Ability to multi-task and handle multiple projects at the same time

    * Exceptional problem solving, critical thinking, and analytical skills

    * Working knowledge of project planning and project management methods and tools

    ServiceNow Developer/Consultant/Architect - Poland

    Poland, Masovia, Warsaw

    • 12000 to 25000 PLN
    • Consultant Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    I am currently working with a few ServiceNow partners based throughout Poland. They are all looking for a number of ServiceNow Developers, Consultants & Architects to either work b2b or on a permanent basis!

    ServiceNow Senior Developer/Technical Consultant:

    * Work closely with the Business Analyst to understand and develop the technical solution as detailed in user stories
    * Providing expertise on all technical questions related to the development of ServiceNow
    * Understand the large-scale thinking and approach needed for the success of the project

    ServiceNow Architect:

    * Development of digital solutions for our customers based on ServiceNow
    * Advice to customers in the ServiceNow modules
    * Analysis of customer requirements
    * Creation of user stories based on customer requirements
    * Creation of process documentation
    * Conduct customer workshops and training
    * Support and participation in pre-sales and customer workshops

    Skills & Qualifications

    * Minimum 2 years ServiceNow development experience
    * ServiceNow implementation experience
    * Understanding of project life-cycle along with Agile/Scrum working styles
    * High level JavaScript experience
    * ITOM, HR, CSM, Custom Apps experience highly desired

    If you're interested with in a ServiceNow Developer, Technical Consultant or Architect role and want to discuss this exciting opportunity further, please call Ben Austin-Blows on +44 (0) 2038266701. Alternatively, click apply or find me on LinkedIn.

    ServiceNow Architect

    USA, Virginia, Norfolk

    • 180000 to 195000 GBP
    • Architect Role
    • Seniority: Mid-level

    Job description

    * Lead the implementation teams to architect and deploy solutions using ServiceNow platform
    * Work with customer team members to capture business requirements and translate them into appropriate technical solutions
    * Ability to communicate technical solutions to non-technical audience and produce high quality client-facing deliverable content
    * Ensure customer satisfaction for all ServiceNow engagements, from pre-sales to delivery
    * Exceptional attention to details, ability to multitask, and effective time management
    * Participate in process flow analysis and process redesign along with the Project Manager
    * Share best practices and be consultative throughout the technical design of the project
    * Produce a detailed functional design document to match customer requirements Co-team with the Technical Architect to produce a technical specification for custom development and systems integration requirements.
    * Must be able to articulate long term strategy and get signoff from customers technical team for signoff for the implementation.
    * Must have good experince in Process simpleification and improvements for team.
    * Single point of Contact for technical queries for the team and help team find technical solutions for the implementations.
    * Must have worked as hands on implementation and coding for varios tools, and integraitons with 3rd party tools.
    * Must have experience in ITOM space on monitoring, discovery and CMDB setup.
    * Maintain current ServiceNow knowledge through self-study and utilization of available training.
    * Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
    * Candidate must be organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities in a fast moving environment.
    * Advanced experience with ServiceNow or ITSM tool configuration and custom development
    * Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.)
    * Strong presentation and communication skills
    * Ability to understand business requirements and convert them into solution designs
    * Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities.
    * Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities
    * Should have participated in, and be familiar with project methodologies Proven Solutions consulting experience

    ServiceNow Pre-Sales Jobs

    Browse our selection of ServiceNow Pre-Sales jobs and find your dream role today. Nelson Frank holds exclusive relationships with key organizations in the ServiceNow ecosystem, which is why we post more ServiceNow Pre-Sales roles than any other recruiter. We can also support you throughout your application and interview process, and help negotiate your starting salary. Apply now.