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Join a flexible team where your Pre-Sales expertise can thrive.
We're looking for a Pre-Sales Architect to support a dedicated ServiceNow team in a permanent remote role. This opportunity offers the chance to make a meaningful impact within a growing organization.

The ideal candidate will help align customer needs with innovative solutions and contribute to the success of the Sales team. Key qualifications include:

* Proven experience in Pre-Sales activities with strong technical and product knowledge
* Clear and effective communication skills
* A cooperative approach to teamwork and shared goals
* Strong problem-solving abilities focused on customer-centric outcomes

If you're interested in contributing to a transformative team culture and working with innovative products in a supportive environment, we encourage you to apply. We welcome candidates from all backgrounds and value diverse experiences.

Senior ServiceNow Technical Consultant

Location: Sydney / Melbourne / Brisbane / Auckland

An award-winning ServiceNow Elite Partner is looking for a Senior ServiceNow Technical Consultant to join their growing practice and help deliver enterprise-grade solutions across ANZ.

As part of the ServiceNow Practice, you'll lead technical project delivery and provide consulting expertise across multiple ServiceNow modules. You'll design and implement solutions that drive innovation, improve operations, and deliver measurable value to customers.

Key responsibilities:

* Design and implement scalable, sustainable ServiceNow solutions that deliver tangible business value.
* Develop and contribute to technical designs that support customer innovation, improved operations, and ServiceNow maturity.
* Leverage best-practice delivery methodologies with a focus on efficiency and repeatability.
* Act as a technical SME to support scoping, estimation, design, and architecture of new or existing opportunities.
* Contribute to the continuous development of productised services and internal frameworks within the practice.



Requirments:

* 10+ years of experience within the IT industry.
* Proven background in customer-facing consulting and/or pre-sales roles.
* Strong ability to translate complex business challenges into effective ServiceNow solutions.
* Skilled in engaging with diverse stakeholders and communicating confidently with senior business and technical leaders.
* Solid background in application development and system integrations.
* Deep understanding of ServiceNow applications, modules, and integrations, with the ability to design scalable, outcome-driven solutions.
* Experience collaborating with ServiceNow sales teams, solution consultants, and account managers.



Please apply directly.

Here at Nelson Frank, we have an exciting full-time opportunity working for an exclusive partner in the uk.

About the Role

We're looking for an experienced ServiceNow Architect ( IRM ) to join our growing team of ServiceNow experts. As part of a trusted ServiceNow Partner, you'll play a key role in designing, implementing, and optimising Integrated Risk Management (IRM) and Governance, Risk & Compliance (GRC) solutions for our clients across multiple industries.

You'll work closely with enterprise customers, helping them transform their risk, compliance, and audit processes using the power of the Now Platform.

Key Responsibilities

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Lead and deliver ServiceNow IRM / GRC implementations, including Policy & Compliance, Risk Management, Audit, and Vendor Risk modules
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Collaborate with clients to capture requirements and translate them into effective ServiceNow solutions
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Configure and customise the ServiceNow platform to align with business and regulatory needs
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Conduct workshops, demos, and user training sessions
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Support pre-sales activities, including solution design and proposal input
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Stay current with the latest ServiceNow releases and IRM capabilities
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Contribute to best practices, templates, and accelerators within the partner organisation

Required Skills & Experience

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Proven experience delivering ServiceNow IRM / GRC solutions (at least one full implementation cycle)
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Strong understanding of risk management, compliance, and audit frameworks
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ServiceNow Certified System Administrator (CSA) - essential
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ServiceNow IRM / GRC Implementation Specialist certification - highly desirable
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Excellent communication skills, with the ability to engage both technical and business stakeholders
*

UK-based, with full right to work in the UK

Nice to Have

*

Experience with ServiceNow Security Operations (SecOps)



Please apply with a detailed CV to be contacted.