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For Permanent and Contract, Pre-Sales

    newRef: 05162022_1652716742

    ServiceNow Pre-Sales Architect

    USA, Georgia, Atlanta

    • 250 to 300 GBP
    • Pre-Sales Role
    • Seniority: Senior

    Job description

    What you get to do in this role:
    * Provide expert level business and technical solution consultancy during the mining/farming/hunting/pre-sales process in support of the direct sales and partners, principally through proposal production, ServiceNow product demonstrations and the scoping and delivery of in-depth Proof-of-Concepts.
    * Focus on consultative selling by understanding an organization's business drivers, challenges, pain points and how ServiceNow solutions provide business outcomes that align to those initiatives. Showcase platform expertise (ITSM, CSM,FSM, HRSD / Non-IT workflows),industry expertise in the development and implementation of specific market strategies and programs to improve logo penetration working alongside the sales counterpart.
    * Provide technical expertise and support for the Solution Consulting team, including developing solutions for customer issues
    * Staying current on product developments/releases to a level closely related master architect of ServiceNow.
    * Help the sales team meet or exceed Monthly, Quarterly and Annual sales objectives, constantly working towards daily, monthly & quarterly KPI metrics.
    * Team with the sales personnel in the qualification of customer needs, performing pre-demo needs analysis, drive quality interactions and outcomes.
    * Staying current on competitive analysis and understanding differentiators between the company and its competitors and focus on becoming a ServiceNow product line specialist.
    * Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with solution sales counterpart and extended team to deliver 'art of the possible' demonstrations showcasing ServiceNow platform capabilities with strong understanding of ServiceNow cloud offerings such as IT, Customer, Employee workflows including AppEngine.
    * Ability to increase wallet share through account expansion and through ServiceNow adoption.

    In order to be successful in this role, we need someone who has:
    * 5-10+ years of solution and service-based sales experience in enterprise software or consulting services in areas of SaaS/PaaS/aPaaS and work experience with market leaders. ServiceNow experience gained within software or IT sales organization (ideally within IT, CRM, HCM Service Delivery) is mandatory.
    * Exhibits prior and current technical expertise in web technology and the ability to learn new technology.
    * Strong communication and presentation skills
    * Strong technical aptitude to understand the challenges a prospect is facing and translate those to business outcomes ServiceNow can deliver, and to communicate the value
    * Strong interpersonal skills to develop relationships at all levels of both prospect /customer organizations and internally across the business

    Ref: 09052022_1652076065

    ServiceNow Sales Rep

    Australia, New South Wales, Sydney

    • 100000 to 140000 AUD
    • Sales Role
    • Skills: IT Sales/ServiceNow/Technical Consultant/Technical Developer/Technical Architect/Developer/ServiceNow Developer/ServiceNow Consultant/ServiceNow Technical Consultant/Technical Consultant
    • Seniority: Mid-level

    Job description

    Nelson Frank in collaboration with one of ServiceNow's Elite Technology and Service partners, passionate about delivering quality and best-practice technological solutions that empowers their clients.

    About the Role:

    The team is growing once again and we're looking for a Sales Executive based in Sydney with a passion for:

    * Enjoys the challenge of cold calling and sourcing new business.

    * Passion to grow and succeed, through creation and execution of strategic sales plans to grow our sales and business on a whole.

    * Actively liaise with an existing client base while extending their business knowledge through regular communication.

    * Liaise with the marketing team on marketing ideas and promotions on how to attract new business.

    Experience and skills we are looking for

    * Over 5 years of sales experience, with a proven ability to grow existing business whilst hunting new business opportunities
    * Proven experience with accurate planning and forecasting
    * Proven experience in new business sales, not just account management.
    * Working with Business Development team to overseeing their opportunities and helping drive them to success. Continual market surveillance including tender activities and competitor reports
    * Strong customer service ethics
    * Excellent verbal and written communication skills
    * Has previous exposure in selling around NSW Government and other enterprises
    * Ideally has previous experience selling ServiceNow and understanding of licensing models.

    What we can offer you:

    * Flexible working arrangements are available to all employees.
    * Valuable ServiceNow Sales training's are offered, including full access to the Partner Now-Learning portal to support your self-development and sales strategies.
    * A work culture that emphasises connecting with your peers, professional development, and growth, offering dedicated professional, every month we host events for our member's to participate in, from Trivia to party games we give you the choice.

    Please get in contact with us at Nelson Frank part of the Frank Recruitment Group where we source candidates on a global scale and place them in the best companies worldwide. Please send your CV to or feel free to give me a call on: +61 3 8592 0584

    Hope to hear from you soon!

    Ref: 4152223_1650042548

    ServiceNow Principal Technical Consultant

    USA, Texas, Austin

    • Up to 190000 USD
    • Consultant Role
    • Seniority: Senior

    Job description


    * Lead project teams to deploy solutions on the ServiceNow platform
    * Lead complex programs of multiple resources
    * Lead the architecture and design of complex solutions
    * Lead the creation of written deliverables
    * Lead client demos and working sessions
    * Lead integration design sessions
    * Lead client workshops as process and technical expert
    * Escalation point for project team
    * Work to influence team members, broader internal team, and external customers, likely including senior management, to agree and accept new concepts, practices, and approaches
    * Obtain and maintain certifications with associated qualifications
    * Maintain expert level certifications
    * Identify and communicate opportunities
    * Participate in pre-sales cycle as technical expert
    * Provide thought leadership to Ahead and our customers
    * Communicate with external customers, which may include top management, on matters that require explanation, interpretation, and / or advising
    * Generate differentiated marketing thought leadership for marketing
    * Craft innovative and high impact solutions for complex client programs, relying on large teams to implement
    * Contribute to projects/programs that may address future concepts, products, and technologies
    * Drive consensus with customer in solving complex solutions


    * Subject matter expert on the ServiceNow platform
    * Expert knowledge on at least two process areas within the ServiceNow platform
    * Expert level development skills on the ServiceNow platform
    * Recognized expertise in own area within the organization
    * Demonstrate deep expertise across multiple technologies
    * Able to articulate trade-offs between architecture approaches
    * Strong skills integrating ServiceNow with third party tools
    * Strong presentation skills
    * Strong project and situational awareness
    * Strong communication skills
    * Strong attention to detail
    * Self-starter


    * A lead contributor to their team and the organization as a whole
    * Bring thought leadership to our organization and our customers
    * Contribute to projects/programs that may address future concepts, products, and technologies.
    * Coordinate cross-practice and can contribute to cross-practice deliverables can help draft standards
    * Lead multiple resources when on a cross-practice project
    * Be an early adopter of new certifications
    * Utilized by presales for opportunity identification, scoping and positioning services and products including opportunities across practices and engages pre-sales to begin new campaigns that cross practices
    * Primary contributor to complex workshops that span multiple practice areas inside of AHEAD
    * Be able to provide advanced data or situational analysis that requires the evaluation of intangibles
    * Drive scoping, planning, and methodology for critical projects
    * Work on impactful and unique issues

    Nelson Frank International is the global leader in ServiceNow recruitment, our clients consist of both ServiceNow partners and End users throughout the U.S. I understand the need for discretion and would welcome the opportunity to speak to any ServiceNow candidates that are considering new career opportunities either now or in the future. Confidentiality is of course guaranteed.

    If you or anyone you know is interested in this position, or any other ServiceNow opportunities. Please email me at or give me a call at (813) 419-6280.

    Ref: BAB-22-04-22_1650613249

    ServiceNow Developer/Consultant/Architect - Poland

    Poland, Masovia, Warsaw

    • 12000 to 25000 PLN
    • Consultant Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    I am currently working with a few ServiceNow partners based throughout Poland. They are all looking for a number of ServiceNow Developers, Consultants & Architects to either work b2b or on a permanent basis!

    ServiceNow Senior Developer/Technical Consultant:

    * Work closely with the Business Analyst to understand and develop the technical solution as detailed in user stories
    * Providing expertise on all technical questions related to the development of ServiceNow
    * Understand the large-scale thinking and approach needed for the success of the project

    ServiceNow Architect:

    * Development of digital solutions for our customers based on ServiceNow
    * Advice to customers in the ServiceNow modules
    * Analysis of customer requirements
    * Creation of user stories based on customer requirements
    * Creation of process documentation
    * Conduct customer workshops and training
    * Support and participation in pre-sales and customer workshops

    Skills & Qualifications

    * Minimum 2 years ServiceNow development experience
    * ServiceNow implementation experience
    * Understanding of project life-cycle along with Agile/Scrum working styles
    * High level Javascript experience
    * ITOM, HR, CSM, Custom Apps experience highly desired

    If you're interested with in a ServiceNow Developer, Technical Consultant or Architect role and want to discuss this exciting opportunity further, please call Ben Austin-Blows on +44 (0) 2038266701. Alternatively, click apply or find me on LinkedIn.

    ServiceNow Pre-Sales Jobs

    Browse our selection of ServiceNow Pre-Sales jobs and find your dream role today. Nelson Frank holds exclusive relationships with key organizations in the ServiceNow ecosystem, which is why we post more ServiceNow Pre-Sales roles than any other recruiter. We can also support you throughout your application and interview process, and help negotiate your starting salary. Apply now.