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Responsibilities:

* Support pre-sales activities such as demonstrations, project scoping and lead proof of concepts

* Advise clients on leveraging ServiceNow for supporting their IRM program

* Lead project implementation & oversee architectural design, while working directly with our Engagement Lead, Solution Architect, and team of Developers to ensure project delivery is on track

* Facilitate project introduction, kick-off meetings & weekly client status meetings, while creating and managing project timeline

* Provide guidance to developers on ServiceNow configuration

* Provide final quality assurance reviews of all deliverables

* Design and deliver end user training

* Expand clients vision and opportunities to drive additional business value through ServiceNow

Desired Skills:

* Certified System Administrator (CSA)

* Certified Implementation Specialist - Risk and Compliance

Qualifications:

* 5+ years' experience in a professional environment

* 2+ years of experience with ServiceNow implementation

* ServiceNow implementation lead or system administrator experience

* Knowledge and experience running GRC/IRM program on ServiceNow

* Experience managing & delivering multiple projects at the same time

* Experience providing business/operations/technical consulting to senior leaders of organization

* Ability to work both independently and in a team environment with professionals of all levels

* Strong organizational, interpersonal and presentation skills

* Excellent written and oral communication skills

* Ability to multi-task and handle multiple projects at the same time

* Exceptional problem solving, critical thinking, and analytical skills

* Working knowledge of project planning and project management methods and tools

ServiceNow Account Manager Responsibilities:

* Deliver sales results and work towards revenue results for the DACH region.
* Grow pipeline through existing accounts and new accounts.
* Work to close deals using selling best practices eg., client call plans, close plans, and sales strategies.
* Cultivate client relationships to foster further growth.
* Manage sales opportunities and business relationships with contacts within Small, Mid-Market, and Commercial Accounts.
* Focus on understanding an organization's business drivers, challenges, pain points, and how ServiceNow solutions map to these.

I am currently working with a few ServiceNow partners based throughout Poland. They are all looking for a number of ServiceNow Developers, Consultants & Architects to either work b2b or on a permanent basis!

ServiceNow Senior Developer/Technical Consultant:

* Work closely with the Business Analyst to understand and develop the technical solution as detailed in user stories
* Providing expertise on all technical questions related to the development of ServiceNow
* Understand the large-scale thinking and approach needed for the success of the project

ServiceNow Architect:

* Development of digital solutions for our customers based on ServiceNow
* Advice to customers in the ServiceNow modules
* Analysis of customer requirements
* Creation of user stories based on customer requirements
* Creation of process documentation
* Conduct customer workshops and training
* Support and participation in pre-sales and customer workshops

Skills & Qualifications

* Minimum 2 years ServiceNow development experience
* ServiceNow implementation experience
* Understanding of project life-cycle along with Agile/Scrum working styles
* High level JavaScript experience
* ITOM, HR, CSM, Custom Apps experience highly desired

If you're interested with in a ServiceNow Developer, Technical Consultant or Architect role and want to discuss this exciting opportunity further, please call Ben Austin-Blows on +44 (0) 2038266701. Alternatively, click apply or find me on LinkedIn.

* Lead the implementation teams to architect and deploy solutions using ServiceNow platform
* Work with customer team members to capture business requirements and translate them into appropriate technical solutions
* Ability to communicate technical solutions to non-technical audience and produce high quality client-facing deliverable content
* Ensure customer satisfaction for all ServiceNow engagements, from pre-sales to delivery
* Exceptional attention to details, ability to multitask, and effective time management
* Participate in process flow analysis and process redesign along with the Project Manager
* Share best practices and be consultative throughout the technical design of the project
* Produce a detailed functional design document to match customer requirements Co-team with the Technical Architect to produce a technical specification for custom development and systems integration requirements.
* Must be able to articulate long term strategy and get signoff from customers technical team for signoff for the implementation.
* Must have good experince in Process simpleification and improvements for team.
* Single point of Contact for technical queries for the team and help team find technical solutions for the implementations.
* Must have worked as hands on implementation and coding for varios tools, and integraitons with 3rd party tools.
* Must have experience in ITOM space on monitoring, discovery and CMDB setup.
* Maintain current ServiceNow knowledge through self-study and utilization of available training.
* Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
* Candidate must be organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities in a fast moving environment.
* Advanced experience with ServiceNow or ITSM tool configuration and custom development
* Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.)
* Strong presentation and communication skills
* Ability to understand business requirements and convert them into solution designs
* Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities.
* Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities
* Should have participated in, and be familiar with project methodologies Proven Solutions consulting experience