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Le consultant sera responsable du projet chez le client, de ce fait il devra être capable d'implémenter la solution mais aussi de conseiller et d'accompagner le client tout au long de son projet.

Compétences

* Grande connaissance de l'ITSM obligatoire
* Connaissance autres comme l'ITBM, CSM, ITOM ou autre appréciées
* Bonne compétence technique ( administration, développement, implémentation)
* Expérience préalable côté fonctionnel

Bénéfices

* Salaire compétitif
* Formations et certifications
* Possible évolution à moyen terme vers des postes de management
* Diverses primes
* Transport rembourser, Mutuelle, salle de sport et bien plus ...

Title: ServiceNow ITOM Developer
Location: Full-remote
Salary: £50,000 -75,000+ Per Annum (Depending on experience)

Ideally looking for someone who is forward thinking and looking to step away from your typical ITSM implementation and become a part of an exciting ITOM programme.

Looking for someone with experience in any of the following ServiceNow modules would be a massive bonus;

*Discovery
*Service Mapping
*Event Management
*Cloud Management

If this sounds of interest, please reach out to me (see below).

ServiceNow Senior Sales Engineer

Responsibilities:

* Work with sales professionals as the technical subject matter expert, supporting sales efforts by providing technical expertise on company technology, integration solutions, and best practices as well as the below…
* Participate in the creation and delivery of training materials to customers and partners
* Create and deliver technical content in support of Marketing events
* Create technical whitepapers, demonstration videos, knowledge base articles, community posts, and sales enablement assets.
* Prepare and provide demonstrations of solutions on ServiceNow and other technology platforms

* Lead POV efforts to prove out the viability of solutions and guide customers in the testing of various POV success criteria
* Build and maintain relationships with customers and technical stakeholders throughout the sales process
* Lead customer workshops and meetings to scope and design solutions based on customer needs, to include:
* Business problems and pain points
* Technical use case requirements for data and process integration's
* Detailed security reviews
* System and architectural diagrams
* Present new product requests from customers to the Product Management Team
* Engage in continual self-learning on the evolving data and process integration solutions within the Enterprise ITSM space

Requirements:

* In depth ServiceNow understanding
* 3+ years of experience in a similar role selling to large Commercial or Enterprise organisations
* Working knowledge of various SaaS platforms in the ITSM. Any experience working with CRM, and DevOps would be beneficial
* Working knowledge of data and data structures
* Ability to manage your own self-paced learning of new data integration and ITSM technologies

Job Description:

ServiceNow Technical Consultant

Role & Responsibilities:

* Have experience with or the willingness to learn ServiceNow and be a technical delivery resource or solution consultant that designs the elements of the delivery.
* Can Combine the ability to work with technology along with the ability to work with customers.
* Has the willingness to learn how to master both the technical and business side in order to become the bridge that enables technology to solve business needs.

Benefits:

* Flexible working days
* A hybrid model for onsite/remote work
* Lunch and break time food
* An energetic environment with a lot of social happenings
* Training and certifications
* Bring your own device
* Competitive compensation

Job Description:

* Provide subject matter expertise, act as technical product advocate, design, develop and implement ITIL, ITBM, ITOM, HRSD, CSM, SecOps, GRC (Expertise in 2-3 module with core ITSM + Integration expertise) processes within ServiceNow platform.
* Implement technology specific best practices and standards.
* Analyze and Evaluate alternative solutions and recommends cost effective and efficient solutions
* Proposes data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment.
* Translates requirements into functional and technical requirements
* Design and develop ServiceNow data model to support process integrations, ITAM & CMDB
* Knowledge of web based development languages; specifically JavaScript, Ajax, HTML, CSS
* Strong customer service and excellent verbal/written communication
* Ability to understand ServiceNow lifecycle, multitask, time management skills
* Provide oversight and coordination between onsite/offshore team
* Reviews and refines designs for usability, reviews testing scenarios and refines test cases, to ensure applications quality and works with users to review test results to ensure they meet expected results
* Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments.
* Evaluation new features and produce comprehensive analysis and recommendations.
* Participate and own product roadmap planning, BCP/DR, testing, etc.
* Produces and maintains detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, technotes, and testing, etc.
* Process Management and Project Coordination
* Assists in development of project estimates, contributes to defining project timelines, project plans and milestones
* Instructs, assigns, reviews the work of other team members, including the review of high-level designs, detail designs, code, and test plans and results
* Performs all development lifecycle activities and provides quality assurance for the work of other team members
* Reports status to management as necessary
* Mentors and coaches other team members, facilitates individual team member development of technical, functional, and industry skills

Experience:

* Minimum of 10 years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management; At least 5+ years of experience with ServiceNow.
* Strong working knowledge in all aspects of Service Management, Asset and Configuration Management and ITIL practices
* Strong working knowledge in each of the following: ServiceNow, JavaScript, web services, JDBC and distributed computing
* Practical experience with agile methodologies/tools
* Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business

Salary

OTE $225K

This Elite ServiceNow Partner is looking to grow their team and they want YOU!!!



Position Responsibilities:

* ServiceNow subject matter expert to provide business and solutions consultancy to our clients and prospects
* Perform pre-sales support calls by attending client meetings that may include a formal presentation or product demo
* Responsible for addressing client business issues and translating to value through ServiceNow solutions
* Continually identify product improvements and stay on top of ServiceNow industry trends, market shifts and the competitive landscape
* For a given engagement, gather requirements and design a technical solution that is designed, sized and scoped for successful project delivery
* For a given engagement, provide cost estimates with regard to time and resources
* Work closely with the sales team to determine that our services are positioned properly on all designated accounts



What You Bring:

* Bachelors degree or equivalent technical / business qualification through experience
* Minimum of 5 years of pre-sales solution consulting experience
* Minimum of 3 years of deep functional and technical knowledge of ServiceNow configuration and implementation
* Strong technical capabilities to envision and architect complex software solutions within the ServiceNow platform

Job Description:

ServiceNow Technical Consultant

Role & Responsibilities:

* Have experience with or the willingness to learn ServiceNow and be a technical delivery resource or solution consultant that designs the elements of the delivery.
* Can Combine the ability to work with technology along with the ability to work with customers.
* Has the willingness to learn how to master both the technical and business side in order to become the bridge that enables technology to solve business needs.

Benefits:

* Flexible working days
* A hybrid model for onsite/remote work
* Lunch and break time food
* An energetic environment with a lot of social happenings
* Training and certifications
* Bring your own device
* Competitive compensation

The successful candidate will be responsible for the maintenance and configuration of the IT platforms, this will mainly include ServiceNow although also includes SAP. It will be crucial that all the IT systems work well together and are aligned to each other to deliver service to the company both internally and externally.



Role Responsibilities:

* Ensuring that you have the knowledge to be the SME for IT systems
* Great communications with stakeholders so you're able to analyse business requirements and ensure you're able to design improvements to fit their needs
* Develop the ServiceNow catalogue for both internal and external use
* Facilitating data dissemination from cores systems into other tools, real time dashboards or reporting
* Upgrading, deigning and developing the platform's core modules (ITSM, ITOM and CSM)
* Creation and changes of UI scripts and business rules
* Building and maintaining Service Portals and Virtual Agent
* Configuring Integration Web Services with Third Party applications by using SOAP API Web service
* Supporting other members of the team with in-house training

Essential Skills:

* Experience of ServiceNow administration (any experience with ITOM and CSM would be beneficial)
* SQL and SAP Query writing skills
* Good experience working with ITSM processes
* Understanding of ITIL best practice

Currently looking for a ServiceNow Technical Architect. (Outside IR35)

Rate: £500-600 per day
Length: 6 months.
Location: Full-Remote (potentially some travel to Birmingham)

Role and Responsibilities:
- Looking for someone who would be responsible for the technical governance and design lead across multiple areas of the clients ServiceNow platform.
- Specialist across ITSM/CSM/ITOM.
-Act as the technical lead and be responsible for the delivery of roadmap enhancements, integrations, 3rd party solutions etc.
-Align the platform capabilities to business strategy and roadmap.
- Promote platform optimization aligning to ServiceNow best practice.

Reach out on d.landi-scarpato@nelsonfrank.com or on 02038266694 if you want to find out more information.

Job Description:

ServiceNow Technical Consultant

Role & Responsibilities:

* Have experience with or the willingness to learn ServiceNow and be a technical delivery resource or solution consultant that designs the elements of the delivery.
* Can Combine the ability to work with technology along with the ability to work with customers.
* Has the willingness to learn how to master both the technical and business side in order to become the bridge that enables technology to solve business needs.

Benefits:

* Flexible working days
* A hybrid model for onsite/remote work
* Lunch and break time food
* An energetic environment with a lot of social happenings
* Training and certifications
* Bring your own device
* Competitive compensation