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For Permanent and Contract, Consultant

    ServiceNow Product Owner - Majority Remote - Telecoms Sector

    Germany, Nordrhein-Westfalen, Essen

    • €75,000 to €85,000 EUR
    • Consultant Role
    • Seniority: Mid-level

    Job description

    I am working with an end customer of ServiceNow, in the telecoms sector, who is looking for a ServiceNow Product Owner. The vast majority of the work can be done remotely, but there may be very occasional travel to Essen required.



    German language strongly desirable!

    Job Description

    * Own and manage the ServiceNow backlog and defining and prioritizing requirements
    * Collaborating with internal teams to ensure the platform meets the business needs
    * Communicate and prioritize product requirements for the development team to ensure that they are aligned with business's objectives
    * Develop and maintain a deep understanding of ServiceNow functionality, and identify improvement opportunities
    * Work with the stakeholders to define and document the user stories, cases and acceptance criteria
    * Collaborate with the development team, ensuring that the user stories are effectively implemented
    * Act as an SME for ServiceNow, providing support and guidance to stakeholders and end-users
    * Participate in Agile ceremonies, including backlog grooming, sprint planning and reviews

    Qualifications

    * Bachelor's degree in Computer Science or similar field
    * 3-5 years of experience as a Product Owner, preferably within a ServiceNow environment
    * Strong understanding of Agile methodologies and ServiceNow best practice and standards
    * Experience in prioritizing and defining requirements, and managing the product backlog
    * Practical knowledge or an ITIL certification is a plus
    * Experience in the telecommunications sector is a plus
    * ServiceNow certifications are a plus
    * Excellent communication and collaboration skills
    * Ability to work independently and as part of a team

    To apply please send your CV to j.craven@nelsonfrank.com

    new

    Various ServiceNow Opportunities - Security Clearance

    Australia, New South Wales, Sydney

    • A$120,000 to A$180,000 AUD
    • Developer Role
    • Skills: ServiceNow/Technical Consultant/Technical Developer/Technical Architect/Developer/ServiceNow Developer/ServiceNow Consultant/ServiceNow Technical Consultant/Technical Consultant
    • Seniority: Mid-level

    Job description

    * Melbourne, Sydney, Canberra, Brisbane locations
    * Multiple positions available, immediate start - Permanent OR Daily-Rate Contract
    * Global organisation working on projects in the federal government space and a number of other sectors.



    About the company:

    Nelson Frank in collaboration with our client who are a reputable global organisation are on the lookout for multiple ServiceNow Profesionnals to join the team for their upcoming projects in 2024.



    Open Roles:

    * ServiceNow Governance Manager
    * ServiceNow Developer
    * ServiceNow ITOM / DevOps Lead
    * ServiceNow Administrator / ITSM
    * ServiceNow ITOM Specialist
    * ServiceNow Implementation Lead
    * ServiceNow DevOps Support Manager
    * Senior ServiceNow Developer
    * ServiceNow Technical Architect
    * ServiceNow Certified Master Architect



    If you or anyone you know are interested in any of the above positions, apply to schedule a confidential discussion or reach out directly to find out more.

    Applicants must hold or be eligible for a current AGSVA Security Clearance to be considered for this opportunity.

    This position is interviewing now and is available for an immediate start.

    Contact:

    Timothy Dickens
    (03) 8592 0524
    t.dickens@nelsonfrank.com

    #SCR-tim-dickens

    ServiceNow Developer - Security Clearance

    Australia, Victoria, Melbourne

    • A$120,000 to A$160,000 AUD
    • Developer Role
    • Skills: ServiceNow/Technical Consultant/Technical Developer/Technical Architect/Developer/ServiceNow Developer/ServiceNow Consultant/ServiceNow Technical Consultant/Technical Consultant
    • Seniority: Mid-level

    Job description

    * Melbourne, Sydney, Canberra, Brisbane locations
    * Multiple positions available, immediate start - Permanent OR Daily-Rate Contract
    * Global organisation working on projects in the federal government space and a number of other sectors.



    About the company:

    Nelson Frank in collaboration with our client who are a reputable global organisation are on the lookout for multiple ServiceNow Developers to join the team for their upcoming projects in 2024. You will need to an in-depth of knowledge of ITOM Discovery (including troubleshooting) and ServiceNow integration experience.



    Responsibilities:

    * Contribute to the design, implementation, and deployment of ServiceNow ITOM solutions
    * Configure and customize ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and Operational Intelligence
    * Support SerivceNow implementation projects by developing technical specifications, workflows, and integration requirements
    * Stay updated with the latest ServiceNow trends, features, and releases, and recommend enhancements or new functionalities to the projects.

    Key Skills:

    * Proficiency working with ServiceNow with a focus on ITOM implementations, Service Mapping and Discovery modules.
    * Highly regarded if you hold Implementation Specialist certifications in ITSM and ITOM
    * Background in IT Service Management (ITSM) processes and frameworks (ITIL, COBIT, etc.).
    * Fluency in the design and configuration of ITOM solutions with ServiceNow.
    * Exposure with operations and infrastructure management concepts, including network devices, servers, databases, and cloud environments.
    * Experience with ServiceNow CMDB and integration with third-party tools and systems.



    Applicants must hold or be eligible for a current AGSVA Security Clearance to be considered for this opportunity.

    This position is interviewing now and is available for an immediate start.

    Contact:

    Neros Gorges
    (03) 8592 0507
    n.gorges@frankgroup.com

    #SCR-neros-gorges

    Various ServiceNow Opportunities - Security Clearance

    Australia, Victoria, Melbourne

    • A$120,000 to A$180,000 AUD
    • Developer Role
    • Skills: ServiceNow/Technical Consultant/Technical Developer/Technical Architect/Developer/ServiceNow Developer/ServiceNow Consultant/ServiceNow Technical Consultant/Technical Consultant
    • Seniority: Mid-level

    Job description

    * Melbourne, Sydney, Canberra, Brisbane locations
    * Multiple positions available, immediate start - Permanent OR Daily-Rate Contract
    * Global organisation working on projects in the federal government space and a number of other sectors.



    About the company:

    Nelson Frank in collaboration with our client who are a reputable global organisation are on the lookout for multiple ServiceNow Profesionnals to join the team for their upcoming projects in 2024.



    Open Roles:

    * ServiceNow Governance Manager
    * ServiceNow Developer
    * ServiceNow ITOM / DevOps Lead
    * ServiceNow Technical Architect
    * ServiceNow Administrator / ITSM
    * ServiceNow ITOM Specialist
    * ServiceNow Implementation Lead
    * ServiceNow DevOps Support Manager
    * Senior ServiceNow Developer
    * ServiceNow Certified Master Architect



    If you or anyone you know are interested in any of the above positions, apply to schedule a confidential discussion or reach out directly to find out more.

    Applicants must hold or be eligible for a current AGSVA Security Clearance to be considered for this opportunity.

    This position is interviewing now and is available for an immediate start.

    Contact:

    Neros Gorges
    (03) 8592 0507
    n.gorges@frankgroup.com

    #SCR-neros-gorges

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