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Elevate Your Career as a ServiceNow Technical Consultant!

If you're passionate about turning business needs into seamless solutions and have a knack for innovation, we invite you to apply for the ServiceNow Technical Consultant role.

Why Choose Us:

At our clients companies, innovation thrives and excellence is our norm. As a ServiceNow Technical Consultant, you'll be at the forefront of shaping our Enterprise Service Management landscape. Here's what awaits you:

Your Impact:

* Innovative Solutions: Shape cutting-edge ServiceNow solutions to redefine Enterprise Service Management.
* Guided Implementation: Lead the design and implementation of customized ServiceNow modules.
* Architectural Brilliance: Create robust system architecture, data models, and integration points.
* Technical Mastery: Develop and maintain clear technical artifacts for seamless execution.
* Leadership Opportunity: Guide your team in coding standards, best practices, and deployment strategies.
* Collaborative Success: Collaborate closely with stakeholders for aligned and effective solutions.
* Continuous Growth: Identify enhancements and optimize ServiceNow functionalities.
* Security Assurance: Ensure compliance with robust security standards.

Your Skills:

* ServiceNow Expertise: Proficiency in forms, workflows, and customizations.
* Effective Communicator: Navigate technical matters with clarity and confidence.
* Data Integration: Understand data dependencies and interfaces within ServiceNow.
* CMDB: Maintain and optimize ServiceNow's CMDB and Service Catalog.
* Module Proficiency: Familiarity with ServiceNow ITSM + other modules is a plus.
* Solution Track Record: Proven ability in analyzing and documenting ServiceNow solutions.

*Must be Australian/New Zealand-based and have full working rights*
PR or Citizen

If you're on the hunt for a new role, or know someone in your network suitable, please reach out:
📧 r.jacob@nelsonfrank.com
Phone: +61 3 8592 0584

Here at Nelson Frank we specialise in ServiecNow recruitment and currently we are working with an Elite ServiceNow partner in New Zealand who are looking for a ServiceNow Solution Architect to join the team.

As a ServiceNow Solution Architect, you will play a pivotal role in understanding our clients' requirements and showcasing how ServiceNow can enhance their digital transformation initiatives. You will actively support Sales and Presales activities, identifying and qualifying opportunities, building proof of concepts, and delivering compelling demonstrations to customers. By providing high-quality expertise, you will become the trusted advisor for our clients, presenting innovative solutions to stakeholders at all levels of seniority.

Delivering successful outcomes in client engagements is crucial in this role. You will ensure excellent reputation for delivery and maintain high customer satisfaction ratings. Cultivating strong relationships with ServiceNow solution consultants, account executives, and other relevant ServiceNow representatives is essential to collaborate effectively and drive impactful results. Your responsibilities will include conducting customer-facing workshops with business stakeholders and subject matter experts, developing solutions for complex portfolios/domains, and actively participating in project meetings to support the project manager.

In addition to your technical responsibilities, you will provide valuable insights on the ServiceNow platform, including new releases and future road maps, ensuring our clients stay ahead of the curve. Your extensive knowledge of service modules such as ITSM, ITOM, HR, CSM, and CMDB will be put to use as you design effective solutions aligned with business value priorities. ServiceNow certifications and experience leading and delivering projects will be highly desirable for this role.



Preferred/Highly Desirable Skills and Experience:

* Knowledge of service modules (ITSM, ITOM, HR, CSM, CMDB).
* Extensive Stake holder engagement experience.
* ServiceNow Certifications
* CTA (Not a must but preferred)
* Experience leading and delivering projects.

Join the team and be part of a vibrant and forward-thinking organization that values innovation, collaboration, and continuous growth. If you are passionate about leveraging the power of ServiceNow to drive digital transformation and deliver exceptional solutions to our clients, we would love to hear from you.

Apply now and seize the opportunity to take your career to new heights as a ServiceNow Solution Architect with Nelson Frank.





Phone: +61 3 8592 0584 (ext 0584)
Email: r.jacob@nelsonfrank.com

ServiceNow Senior Technical Consultant - Remote (Must be UK based) - up to £85,000 per annum

My client are a prominent IT solutions provider, delivering Applications, Business Process Outsourcing (BPO), and Infrastructure services globally. They are currently looking to bring in a ServiceNow Senior Technical Consultant to build their UK offering so are looking for somebody who is both hands on with ServiceNow development as well as helping managing customers from a process perspective.



Experience:

* Assess and enhance the efficiency of deployed business processes, gathering input from stakeholders and end-users.
* Propose and execute improvements to s workflows and foster continuous advancements.
* Identify automation opportunities within business processes using ServiceNow capabilities like workflows, approvals, and notifications. Streamline and enhance processes to boost productivity and effectiveness.
* Cultivate and sustain strong rapport with clients, business users, and project teams.
* Effectively communicate, manage expectations, and provide regular project progress and status updates.
* Oversee other Service Management teams and how they will work with the solutions you're designing

ServiceNow Lead Technical Consultant - £500/£600 per day - Remote (small amount of travel to London)

My client are a prominent IT solutions provider, delivering Applications, Business Process Outsourcing (BPO), and Infrastructure services globally. They are currently looking to bring in a ServiceNow Senior Technical Consultant to build their UK offering so are looking for somebody who is both hands on with ServiceNow development as well as helping managing customers from a process perspective.



Experience:

* Assess and enhance the efficiency of deployed business processes, gathering input from stakeholders and end-users.
* Propose and execute improvements to s workflows and foster continuous advancements.
* Identify automation opportunities within business processes using ServiceNow capabilities like workflows, approvals, and notifications. Streamline and enhance processes to boost productivity and effectiveness.
* Cultivate and sustain strong rapport with clients, business users, and project teams.
* Effectively communicate, manage expectations, and provide regular project progress and status updates.
* Oversee other Service Management teams and how they will work with the solutions you're designing

ServiceNow Solution Consultant - United Kingdom (Hybrid working) - £85,000 per annum

I'm currently working with a client who are looking to expand their ServiceNow team by bringing in a ServiceNow Architect. They are looking for somebody who are able to advise and guide the surrounding team on how to get the most out of their current platform as well as helping improve the platform moving forward. This would be great for somebody who already has experience as a ServiceNow Architect or for somebody who is looking to make the next step in their career.

Responsibilities:

* Reviewing the current ServiceNow platform to ensure it is designed and built in a way that the business is getting the best from the platform
* Leading projects to make sure new features and capabilities are delivered in the most efficient manner
* Encouraging the surrounding the team helping contribute and build the team culture
* Ensuring that information is attained in the right way and within project timelines

Experience:

* 4+ years ServiceNow experience
* Technical background and good understanding of ServiceNow
* Consulting experience, understanding how to communicate with other members of the team as well as stakeholders
* Capturing technical designs and being able to translate these to different audiences

ServiceNow Technical Consultant - up to £600 per day (inside IR35) - Fully Remote (Must be based in the UK)

I'm currently looking for a ServiceNow professional looking for their next contract role. I am seeking an experienced ServiceNow Technical Consultant to join my client's ServiceNow Advisory Practice.

Position Summary:

As the ServiceNow Technical Consultant, you will play a pivotal role in delivering high-quality solutions to their clients. Your expertise in ServiceNow ITSM workflows, especially in an MSP (Managed Service Provider) environment, will be put to the test as you tackle core ITIL processes, Service Portal, and Service Catalogue tasks.

Key Responsibilities:

* Utilise your significant experience to define, document, and implement technical requirements.
* Your experience with Domain Separation will mean that you will be leading the design, implementation, and security throughout this project.
* Managing integration's, including AD/LDAP, SSO, Monitoring Tools, Telephony systems, and 3rd Party ITSM tools.
* Leverage your knowledge of ServiceNow ITOM and other related modules to deliver comprehensive solutions.
* Play a key role in supporting and mentoring junior team members, contributing to their growth and development.

Experience:

* Proven experience in ServiceNow ITSM workflow, preferably within an MSP environment.
* Proficiency in core ITIL processes, Service Portal, and Service Catalogue.
* Strong background in Domain Separation, including design, implementation, and security.
* Demonstrated ability to define and implement technical requirements.
* Experience with various integration's, including AD/LDAP, SSO, Monitoring Tools, Telephony systems, and 3rd Party ITSM tools.
* Knowledge of ServiceNow ITOM and other relevant modules.

The Sr. ServiceNow Developer reports to the Manager - Technical Architect - ServiceNow.

It is expected that this role may require infrequent travel both nationally and internationally (max 10%).

If you join our team, you'll enjoy:

* Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

* Continuous professional growth and leadership opportunities.

* Health, wellness, and financial benefits to offer peace of mind to you and your family.

* World-class facilities and the technology you need to thrive - in our offices or yours. Responsibilities Include, but not limited to:

* Implement ServiceNow platform capabilities specifically the ITAM, ITSM, ITOM and SecOps modules including leading customer workshops and technical sessions, form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations.

* Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer.

* Mentor and provide guidance to other developers within the team

* Identify potential "problem" areas within customer ServiceNow environments and provide consultative resolutions.

* Keeps up to date with industry trends and new ServiceNow offerings to maximize value received from the platform.

* Complete all work within agreed timescales and KPI's.

* See themselves as part of the greater whole in meeting and exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM.

* Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations.

* Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning.



Qualifications

* Candidates will hold a Bachelor's Degree or equivalent experience

* Minimum of having led and delivered 4 ITAM, ITOM, or ITSM implementations

* Minimum 5 years holding a position configuring and customizing ServiceNow environments

* Minimum of 5 years of experience with common web technologies and networking (e.g. XML, JSON, AJAX, CSS, etc.) * Experience implementing, configuring, and customizing ServiceNow including experience with common web technologies and networking (e.g. XML, JSON, AJAX, CSS, etc.).

Job Description

Are you looking for a new challenge where you can gain career growth with an incredible team around you? Looking for a company where you will be recognised for your hard work and appreciated? I am working with a ServiceNow partner who has been recognised as one of the 'top employees' on Kununu and are looking to continue to build their already established ServiceNow team!

Role & Responsibilities

* Support customers in digitization projects through design, optimization and implementation in ServiceNow
* Configuration and customization of ServiceNow modules
* Conducting training courses and workshops for customers and colleagues
* Providing expertise on all technical questions related to the development of ServiceNow

Skills & Qualifications

* Experience in the consulting area of ServiceNow and the implementation of ITSM
* Hold at least one relevant ServiceNow certification
* Curious about new topics and approaches and enjoy working in a hybrid team
* Fluent German (B2 minimum)

Benefits

* Generous budget for training & development
* Be a part of a company that promotes a healthy work/life balance with flexible working hours (low staff turnover rate)
* Free choice of work location - flexible home office models are possible!
* Annual company celebrations, Welcome Day, team events
* Motivated and lively teams
* Flat hierachy

If you're interested with in a ServiceNow Technical Consultant role and want to discuss this exciting opportunity further, please call Ben Austin-Blows on +49 (0) 22165089531. Alternatively, click apply or find me on LinkedIn.

ServiceNow Technical Consultant - Full-Time (New Opportunity!)

Client: Boutique Consultancy

Location: Full Remote (some travel across the UK)
Salary: £65,000 -£80,000 (DOE)

Requirements:
-At least 3-5 years of ServiceNow design and development experience.
-Experience beyond ITSM into ITOM, Project Portfolio Management, HR Management.
- Ideally coming from a consulting background with strong stakeholder management experience.

If you want to find out more information, please contact me on 02038266694 or on d.landi-scarpato@nelsonfrank.com

ServiceNow Technical Architect - London or Manchester Based - up to £100,000 plus bonus

I'm currently working with a ServiceNow Partner who are looking to bring in a ServiceNow Technical Architect to expand their current offering.

Responsibilities:

* Build ServiceNow Solutions which adhere to best practice
* Document requirements and discuss to gather data from customers and stakeholders
* Customise ServiceNow applications and facilitate rollout of new applications
* Collaborate effectively with other ServiceNow professionals while helping guide the team to deliver customer requirements

Experience:

* Experience working with ServiceNow for the past 5 years
* Technical expertise with ServiceNow with previous architecture experience
* Designing, building and implementing ServiceNow Solutions in line with what the stakeholders are looking for
* Hands on experience with third party integration's, eBonding/Service Bridge specifically from Domain separation