ServiceNow Solution/Pre-Sales Lead - Germany

ServiceNow Solution & Pre-Sales Lead (m/f/d)

Location: Remote (must be based in Germany)
Travel: Occasional client and internal travel
Employment Type: Full-time

About the Role

We are supporting a growing organisation in their search for a ServiceNow Solution & Pre-Sales Lead to play a key role in driving sales success and shaping ServiceNow solutions for enterprise clients, and driving growth of the ServiceNow practice.

This is a senior, customer-facing role combining functional ServiceNow expertise with pre-sales leadership, working closely with sales, delivery, and technical teams to design compelling solutions and win new business.

Key Responsibilities

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Lead ServiceNow pre-sales and solution design activities across new and existing clients
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Act as a trusted advisor to customers, understanding business requirements and translating them into ServiceNow solutions
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Own and drive RFP/RFI responses, proposals, and solution presentations
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Lead and participate in client meetings, workshops, and demos.
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Collaborate closely with sales teams to support pipeline development and deal closure
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Define solution architectures, scopes, and high-level estimates aligned to customer needs
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Stay current with the ServiceNow platform, roadmap, and best practices
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Support internal teams with knowledge sharing and solution standardisation

Required Experience & Skills

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Strong functional understanding of the ServiceNow platform (e.g. ITSM, ITOM, HRSD, CSM, or similar modules)
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Proven experience in a ServiceNow pre-sales, solution consulting, or solution architecture role
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Track record of supporting or leading sales cycles, including RFPs and customer presentations
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Excellent stakeholder management and communication skills
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Ability to translate complex requirements into clear, value-driven solutions
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Comfortable working remotely while engaging with clients across Germany.



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