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* Creating and executing sales plans to consistently achieve or exceed your assigned quarterly sales quota
* Work with assigned accounts to identify, progress and close sales of professional services and associated software licensing
* Maintaining an expert level of knowledge and communication pertaining to the value of the ServiceNow platform, its component solutions, and that of Crossfuze and its offerings
* Working collaboratively with customers, partners, and other Crossfuze employees and contractors
* Building effective relationships with ServiceNow and collaborating to develop plans for assigned accounts
* Act as an escalation point and advocate for critical customer issues
* Participate in internal sales meetings and business development activities
* Other duties as assigned

Requirements

* Minimum 3 years in an account executive or equivalent role selling enterprise software solutions and/or software implementation services
* Self-starter, comfortable delivering sales results in a fast-paced, performance-oriented environment
* Thorough understanding of solution selling techniques, preferably with some sales training and/or certifications
* Consistent track record of achieving or exceeding quota
* Demonstrated experience negotiating and closing statements of work and similar agreements with customers
* College degree, preferably in IT, communications, commerce or business
* Familiarity with the ServiceNow platform is a strong plus

Responsibilities:

* Prospecting/Lead Generation
* Prospect and close new clients
* Qualify new prospects uncovered through own activities
* Work with clients to identify needs and the best solutions to address those needs
* Create and present solution presentations and proposals to meet client needs for projects and services
* Close proposals to meet quarterly and annual quota objectives
* Conduct a smooth hand-off of new projects to the technical team
* Collaborate with a technical engineer to determine the best solution options to present to the customer
* Keep all sales activities in the CRM system (Salesforce)

ServiceNow Account Manager Responsibilities:

* Deliver sales results and work towards revenue results for the DACH region.
* Grow pipeline through existing accounts and new accounts.
* Work to close deals using selling best practices eg., client call plans, close plans, and sales strategies.
* Cultivate client relationships to foster further growth.
* Manage sales opportunities and business relationships with contacts within Small, Mid-Market, and Commercial Accounts.
* Focus on understanding an organization's business drivers, challenges, pain points, and how ServiceNow solutions map to these.