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For Permanent in New England

    ServiceNow Senior Developer

    England, London, City of London

      Salary: register to unlock
    • Developer Role
    • Skills: ServiceNow
    • Seniority: Senior

    Job description

    ServiceNow Senior Developer Position - Fully Remote (UK Based) - up to £120,000

    I'm currently working with a ServiceNow Elite partner who are predominately based in the US but are looking for two new hires in the UK. This is a great opportunity to join a ServiceNow Partner before their planned expansion into the European market so if you're looking to join a company where you can make a real difference to the direction of a new partner this could be a great role for you.

    Responsibilities:

    * Implement ServiceNow platform capabilities across a range of modules including form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integration's.
    * Ensure the configuration of ServiceNow meets the customers expectations and technical requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer.
    * Advise and consult customers on any potential problems that customers may face and ensure they are keeping to best practice
    * Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform.
    * Managing project timelines and customer expectations.
    * Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditation's.
    * Consulting with clients and being comfortable 'pushing back' with difficult customers who may not understand the repercussions of changes to the platform

    ServiceNow Developer

    England, London, City of London

      Salary: register to unlock
    • Developer Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    ServiceNow Developer Contract - London Based - up to £700 per day

    I'm currently looking for a ServiceNow Developer to work with a large ServiceNow Partner on a greenfield implementation.

    Experience:

    * Experience working with ServiceNow modules like, ITSM, ITOM, ITAM and Integration Hub in a multi-client environment.
    * Experience creating complex workflows for automation of cloud deployments
    * Experience designing and implementing ServiceNow Dashboards and Reports
    * Experience delivering in an ITIL environment
    * Multi cloud platform understanding

    Responsibilities:

    * You will engage with all projects which require multi cloud platform integration's and be responsible for the ongoing support for ServiceNow in a multiple client environment.
    * Build relationships with key internal stakeholders to ensure a seamless end to end delivery for our clients and work closely with our Application Managed Services team successful client go lives.
    * Develop and implement ServiceNow modules and integration's from initiation to completion, while taking consideration customer requirements.
    * Develop workflows and scripts to automate and improve business processes.
    * Understand detailed requirements for design, implementation, test automation and delivery of customer solutions.
    * Solve complex problems in a highly dynamic and agile environment.
    * Engage with the technical teams to produce detailed designs of requirements.

    ServiceNow Business Analyst

    Scotland, Glasgow

      Salary: register to unlock
    • Business / Systems Analyst Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    ServiceNow Business Analyst - £50,000 - £60,000 - Glasgow or Manchester based

    I'm currently looking for an experienced ServiceNow Business Analyst who is looking for a new position, this will be working on the clients internal platform to help develop and move it forward.

    Experience:

    * Proven experience of working as a business analyst to drive out and capture business processes and requirements.
    * Experienced in business and operational architecture design with a solid understanding of implications on adjacent business areas
    * Ability to lead complex business conversations with senior stakeholders and able to shape complex solution definitions
    * Very proficient knowledge of the available business analysis tools and templates, able to guide others and able to evaluate possible other relevant tools and templates

    Responsibilities:

    * Understanding and documenting the current "as is processes" and "to be processes"
    * Being accountable for capturing requirement specifications for enhancement requests for existing ITSM/ITOM tools and processes within agreed timeframes
    * Leading various ITSM customer working and focus groups to influence and solicit requirements
    * Directing interaction with customers - as well as on and off-shore development teams
    * Identifying areas of process and tooling improvement, ensuring gaps are clearly defined and assessed, and working closely with the development teams throughout all phases
    * Coordinating user acceptance testing with key project stakeholders to ensure deliverables align to requirements
    * Working closely with BA's in other ITSM streams and taking an active role in customer and stakeholder engagement sessions
    * Taking respective ownership throughout the project lifecycle as required

    ServiceNow Developer

    England, Cheshire, Knutsford

      Salary: register to unlock
    • Developer Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    ServiceNow Senior Developer - Knutsford (twice a week) - up to £90,000

    What will you be doing?

    * Providing architectural and design oversight to ensure all solutions are fit for purpose and use
    * Designing and building technical solutions based on client's needs and process requirements
    * Delivering solutions using Agile software development processes
    * Understanding the current "as is processes" and delivering toolset changes based on upcoming process changes
    * Taking care of end to end development activities for a specific enhancement or project as an individual contributor
    * Ensuring gaps are clearly identified and reported to stakeholders
    * Working closely with vendor resources to meet development deadlines in case of larger projects
    * Producing design documents where ever necessary What we're looking for:
    * Knowledge of the following modules within ServiceNow: Incident/Problem/Change, CMDB, Discovery, IntegrationHub, Knowledge and Service (Request) Catalog
    * Demonstratable experience in the following: ServiceNow web services & APIs, JavaScript, Flow Configuration, relational databases and Web Technologies
    * Ability to engage with stakeholders at all levels of an organisation from all relevant business areas

    Skills that will help you in the role:

    * Working experience in ServiceNow Service Portal
    * Ability to interface and develop with Java/J2EE backend technologies
    * Working understanding of Active Directory, LDAP & SSO
    * Working knowledge of web applications, networks, protocols and email (SMTP, POP3)

    For anymore questions, reach out to me on b.preston@nelsonfrank.com