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For Permanent in London

    Ref: 14/04/2022_1649934755

    ServiceNow Project Manager

    England, London, City of London

    • 55000 to 65000 GBP
    • Project Manager Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    ServiceNow Project Manager - Remote - up to £65,000

    I'm currently working with a ServiceNow Partner who are looking to grow their functional team. They have a very strong team culture that they pride themselves on to ensure that their employees continuously want to improve their practice.

    Responsibilities:

    * Be responsible for the successful delivery of new products built on the ServiceNow platform and for significant enhancements to the existing product set
    * Provide support to the Project Managers from the ServiceNow CoE delivery team who are responsible for the delivery of applications to support internal CC functions
    * Provide support to the Project Managers from the ServiceNow CoE delivery team who are responsible for the deployment of accelerator products to their customers
    * Report to the Solutions Development Director but be expected to prioritise her/his own work and ensure tasks are completed within agreed timescales

    Accountability's:

    * Reaffirming project scope against project objectives and goals, in collaboration with senior management and stakeholders
    * Effectively communicating project expectations to team members and internal customer stakeholders (including roles/responsibilities and areas of the project requiring essential internal customer involvement/input)
    * Determining and assessing the need for additional staff and/or consultants and liaise with the Resourcing team to obtain additional staff
    * Delegating tasks and responsibilities to appropriate personnel
    * Developing and delivering progress reports, proposals, requirements documentation and presentations
    * Proactively managing changes in project scope, identify issues and managing risks
    * Providing feedback to other Solutions Development team members, and Team Leads and management in the wider ServiceNow CoE to recognise quality work, and the need for development and improvement of people and processes

    Experience:

    * Previous experience of managing IT transformation or software development projects (preferably ServiceNow related)
    * The ability to engage with customers at all levels of seniority
    * Good knowledge of the different ITIL disciplines and the implementation applications to underpin them
    * Be capable of working with both internal and external customers and managing their expectations

    Ref: 21/04/22/BP_1650549406

    ServiceNow Project Manager

    England, London, City of London

    • 55000 to 65000 GBP
    • Project Manager Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    ServiceNow Project Manager - Remote - up to £65,000

    I'm currently working with a ServiceNow Partner who are looking to grow their functional team. They have a very strong team culture that they pride themselves on to ensure that their employees continuously want to improve their practice.

    Responsibilities:

    * Be responsible for the successful delivery of new products built on the ServiceNow platform and for significant enhancements to the existing product set
    * Provide support to the Project Managers from the ServiceNow CoE delivery team who are responsible for the delivery of applications to support internal CC functions
    * Provide support to the Project Managers from the ServiceNow CoE delivery team who are responsible for the deployment of accelerator products to their customers
    * Report to the Solutions Development Director but be expected to prioritise her/his own work and ensure tasks are completed within agreed timescales

    Accountability's:

    * Reaffirming project scope against project objectives and goals, in collaboration with senior management and stakeholders
    * Effectively communicating project expectations to team members and internal customer stakeholders (including roles/responsibilities and areas of the project requiring essential internal customer involvement/input)
    * Determining and assessing the need for additional staff and/or consultants and liaise with the Resourcing team to obtain additional staff
    * Delegating tasks and responsibilities to appropriate personnel
    * Developing and delivering progress reports, proposals, requirements documentation and presentations
    * Proactively managing changes in project scope, identify issues and managing risks
    * Providing feedback to other Solutions Development team members, and Team Leads and management in the wider ServiceNow CoE to recognise quality work, and the need for development and improvement of people and processes

    Experience:

    * Previous experience of managing IT transformation or software development projects (preferably ServiceNow related)
    * The ability to engage with customers at all levels of seniority
    * Good knowledge of the different ITIL disciplines and the implementation applications to underpin them
    * Be capable of working with both internal and external customers and managing their expectations

    Ref: 28/04/22/BP_1651163377

    ServiceNow Lead Solution Consultant

    England, London, City of London

    • 90000 to 120000 GBP
    • Architect Role
    • Skills: ServiceNow
    • Seniority: Senior

    Job description

    ServiceNow Lead Solution Architect - up to £120,000

    I'm currently looking for a ServiceNow Lead Solution Architect who will be responsible for leading scoping, designing, developing and implementing across multiple projects. You should have previous experience of analysing requirements and ensuring the correct solutions are in place to reflect industry best practice. A part of this role will be helping and mentoring other ServiceNow Solution Architects to help them progress their career.

    The Role:

    * Leading the technical delivery of ServiceNow projects
    * Providing detailed technical solutions at an architectural level
    * Showcasing technical leadership by mentoring other architects
    * Confidently being able to present different solutions to stakeholders both internal and external
    * Providing the team with architectural oversight and how that will affect the design and delivery
    * Consulting with external stakeholders to ensure that lasting relationships are created and maintained
    * Ensuring that other members of the team are operating within the solution architecture standards and frameworks

    Preferred Experience:

    * Strong experience in leading a projects while consulting with enterprise organisations ensuring that the project is delivered within time and budget
    * While leading the team you should be able to work with every part of the team to ensure everybody is working towards the same target
    * In depth understanding of key technologies relevant to ServiceNow integration solutions
    * Confidently being able to communicate with stakeholders in a clear, open, honest and consistent manor to ensure that both parties are aligned through every part of the project
    * Ability to produce clear documentation
    * Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations.
    * Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities

    Certifications:

    * Certified ServiceNow System Administrator
    * Certified Implementation Specialist in at least 3 product suites
    * Certified in ITIL Foundation (v3 or v4)