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Your Role

As a ServiceNow Architect, you will:

* Establish and enforce systems design and architectural standards across the delivery lifecycle.
* Act as a Design Authority, providing expert input into the design of ServiceNow-based solutions.
* Contribute to bids and proposals, presenting innovative ideas and solutions to potential clients.
* Bring thought leadership and creative problem-solving to both existing engagements and new opportunities.
* Champion equity, diversity, and inclusion in your day-to-day work



Your Skills and Experience

We're looking for someone with:

* Proven experience in ServiceNow development and architecture, with broad exposure across the Now Platform.
* Prior experience with at least one of the following modules: HRSD, SecOps, IRM, GRC.
* Strong background in designing and implementing complex ServiceNow solutions, including custom applications and integrations.
* Experience managing and administering ServiceNow in SaaS environments.
* Ability to produce and maintain Low- and High-Level Design Documentation.
* Excellent communication skills and a keen eye for detail.
* Understanding of architectural structures within both SaaS and on-premises ServiceNow environments.



Certifications (Required or Expected)

* ServiceNow Certified System Administrator (CSA)
* ServiceNow Implementation Spec

Here at Nelson Frank, we have an exciting full-time opportunity working for an exclusive partner in the uk.

About the Role

We're looking for an experienced ServiceNow Architect ( IRM ) to join our growing team of ServiceNow experts. As part of a trusted ServiceNow Partner, you'll play a key role in designing, implementing, and optimising Integrated Risk Management (IRM) and Governance, Risk & Compliance (GRC) solutions for our clients across multiple industries.

You'll work closely with enterprise customers, helping them transform their risk, compliance, and audit processes using the power of the Now Platform.

Key Responsibilities

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Lead and deliver ServiceNow IRM / GRC implementations, including Policy & Compliance, Risk Management, Audit, and Vendor Risk modules
*

Collaborate with clients to capture requirements and translate them into effective ServiceNow solutions
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Configure and customise the ServiceNow platform to align with business and regulatory needs
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Conduct workshops, demos, and user training sessions
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Support pre-sales activities, including solution design and proposal input
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Stay current with the latest ServiceNow releases and IRM capabilities
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Contribute to best practices, templates, and accelerators within the partner organisation

Required Skills & Experience

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Proven experience delivering ServiceNow IRM / GRC solutions (at least one full implementation cycle)
*

Strong understanding of risk management, compliance, and audit frameworks
*

ServiceNow Certified System Administrator (CSA) - essential
*

ServiceNow IRM / GRC Implementation Specialist certification - highly desirable
*

Excellent communication skills, with the ability to engage both technical and business stakeholders
*

UK-based, with full right to work in the UK

Nice to Have

*

Experience with ServiceNow Security Operations (SecOps)



Please apply with a detailed CV to be contacted.

UK - ServiceNow Consultant - Hybrid

I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow specialists across multiple levels, from experienced consultants through to senior architects, to join a high-performing and growing practice.

Role Overview

* Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM
* Work directly with business and technical stakeholders to shape high-quality solutions
* Support the development of best-practice frameworks and platform standards
* Mentor junior colleagues (for senior-level applicants)
* Occasional travel to client sites across the UK, with full flexibility

Requirements

* Hands-on experience with the ServiceNow platform in consulting or delivery roles
* Strong understanding of platform configuration, integrations, and delivery methodologies
* Excellent communication and stakeholder engagement skills
* Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus

What's Offered

* Clear career progression pathways within a growing ServiceNow practice
* Flexible working arrangements
* Opportunity to deliver impactful, enterprise-scale digital transformation projects

If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.