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ServiceNow Developer - Glasgow - Up to £60,000

Key Responsibilities:

* Provide technical leadership for the direction of the platform and helping to analyse the impact of new requirements.
* Provides definition at a design level to assure that technical solutions are aligned with business problems.
* Ensure the platform aligns to ServiceNow best practices.
* Establish and maintain excellent internal and external stakeholder relationships
* Support the budgeting process in ensuring that funding requirements are defined, and that expenditure is managed well.

Skills and Experience:

* Experience of working with ServiceNow in an equivalent role for a minimum of 3 years
* Experience of managing business stakeholders and service delivery
* Ability to contribute to a team of peers, as well as within own team
* Self-motivated and highly organised with strong attention to detail
* Ability to focus on continuous improvement and developing strong working practices
* Excellent written/verbal communication and presentation skills with experience of reporting to a senior audience

Job title: ServiceNow Solutions Architect
Day Rate: £850+ per day
Job type: Contract (Inside IR35)
Contract length:
Location: 25% - Saudi Arabia, 75% Remote

Role and Responsibility:
Senior ServiceNow Architect, need to have a proven track record of working on enterprise-scale ServiceNow solutions. Required to be a ServiceNow expert ideally with the certifications to prove this.

If you want to find out more information please contact me on d.landi-scarpato@nelsonfrank.com or on 02038266694.

Nelson Frank are currently looking for a Business Change Manager for one of our UK based Clients, are you a Business Change specialist looking for a new contract role?

If so, I want to speak with you.

Role: Business Change Manager
Employment Type: Contract
IR35 Status: Inside IR35
Day Rate: Max £550

Job Description

* Business Change Director to support the guests and IT Service providers change platoon.
* Support the development and operation of Strategies, Plans, Matrix and Schedules of the Change Programme
* Support Stakeholder mapping and operation
* Support operation of connections at a elderly position within the programme
* Support delivery of scoping shops and product grounded planning to understand scale and conditions
* Perpetration of the agreed Strategy
* Discovery & Analysis- Pain Points Strategic pretensions dimension/ Relapse operation/ Success Factors
* Experience of ADKAR/ Prosci or analogous methodologies around people and business change - not IT change
* Good understanding of ITIL principles
* Experience of ServiceNow/ Remedy - processes/ workflow

Nelson Frank are currently looking for a Communications Manager for one of our UK based Clients, are you a Communications specialist looking for a new contract role?

If so, I want to speak with you.

Role: Communications Manager
Employment Type: Contract
IR35 Status: Inside IR35
Day Rate: Max £400

Job Description

* Execution of the agreed Communications Strategy and Plan
* Adhering to internal process for collateral review and sign off
* Delivering communication workshops, briefing sessions and seminars
* Development of Programme, Business and End User Communication templates and key messaging
* Understanding, scoping, development and management of 'un-planned' communication requirements
* Development of Communication Scheduling Processes - Mailbox Management/Invitation Management
* Induction and on-going management of communication team resources (Developer/Coordinator/Instructional Designer)
* Provision of on-going workstream management
* Attendance at review meetings/checkpoints - provision of highlight reports
* Development of the Communications Matrix and Schedule
* Manage/oversee the distribution of all agreed communications
* Good understanding of ITIL principles
* Experience of ServiceNow/Remedy - processes/workflow

New Role: ServiceNow Developer - Financial Services

I am currently partnered with a leading financial services organization who are growing their ServiceNow team, this role will be 90% remote however it will require some travel to my clients office hub.

Location: (Remote first) Manchester, London, Birmingham or Edinburgh
Salary: £45,000 - 65,000k per annum - DOE

Key Skills:
-2+ year's hands-on ServiceNow development experience.
-Experience with multiple ServiceNow implementations, with basic understanding of project life-cycle along with Agile/Scrum working styles.
-ITSM experience, Service Portal development experience, integration experience with REST and SOAP.

Benefits:
*10% Group Pension funding.
*Alongside 28 Days Holiday + Bank Holidays.

If you want to find out more information please contact me on d.landi-scarpato@nelsonfrank.com or on 02038266694.

ServiceNow Administrator/Developer
Salary: up to £65,000
Location: Remote

Purpose/Responsibilities of Role:

The ServiceNow Administrator/Developer is responsible for working within the team to collaboratively develop, design and champion technical solutions on the ServiceNow platform.

* The Service Now Developer will provide administration, application development, maintenance, and technical support by using best practice techniques to configure applications, integration's and customisations in the ServiceNow platform.
* Working within a dynamic team of specialists that maintain and improve the ServiceNow platform inside a successful MSP.
* Provide application configuration best practice and coding where necessary and integration including, but not limited to: Flow administration, report setup, data imports, integration, scripting, third party software integration's, and custom application development.
* Align with the requirements of no code/low-code minimal upgrade risk solutions.
* Development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Experience with wider platform development and implementation of ServiceNow Applications such as Knowledge Management, ITOM, etc.

Desired Experience:

* ServiceNow Certified Administrator
* ITIL Experience (Desirable)
* Proactive approach to support and problem resolution
* Ability to convey a presence, professional image, and deal confidently with complex technical problems
* Domain Separation

New Role: ServiceNow Developer - Banking Industry

I am currently partnered with a leading financial services organization who are growing their ServiceNow team, this role will be 90% remote however it will require some travel to my clients office hub.

Location: (Remote first) Manchester, London, Birmingham or Edinburgh
Salary: £55,000 - 70,000k per annum - DOE

Key Skills:
-2+ year's hands-on ServiceNow development experience.
-Experience with multiple ServiceNow implementations, with basic understanding of project life-cycle along with Agile/Scrum working styles.
-ITSM experience, Service Portal development experience, integration experience with REST and SOAP.

Benefits:
*10% Group Pension funding.
*Alongside 28 Days Holiday + Bank Holidays.

If you want to find out more information please contact me on d.landi-scarpato@nelsonfrank.com or on 02038266694.

ServiceNow Developer - MSP

I am currently partnered with an independent MSP who are looking to grow their ServiceNow team.

They have recently implemented ServiceNow and it is acting as a centralised platform for the organisation, I am looking for a professional that will be responsible for administrating, developing and implementing ServiceNow solutions.

Location: Full-Remote (UK Based candidates only)
Salary: £50,000 - £60,000

Key Skills:
-1+ year's hands-on ServiceNow development experience.
-Experience with multiple ServiceNow implementations, with basic understanding of project life-cycle along with Agile/Scrum working styles.
-ITSM experience, Service Portal development experience, integration experience with REST and SOAP.

More Information:
- Approved training budget
- Bespoke career pathway programme
- Fantastic work package

If you want to find out more information please contact me on d.landi-scarpato@nelsonfrank.com or on 02038266694.

ServiceNow Technical Architect - Remote

I am currently working with a ServiceNow Elite partner who currently looking to expand their team of highly skilled architects, project managers, process and technical consultants who deliver across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and transform the way in which they work.

They also have a strong team culture to support and develop their employees so they strive to continuously improve our practice and we take pride in regularly receiving the highest customer satisfaction scores.

Key Responsibilities and Skills:

* You translate business process requirements into technical design, creating a best-fit framework for a scale-able implementation
* Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications
* Able to communicate on complex issues with stakeholders and technical staff, to meet business and customer requirements
* Provide technical design authority and mentor more junior members of the team
* Technical lead for medium & large-scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables.
* Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice
* Ensuring adherence to coding and design standards, and providing technical hand-over documentation
* An advocate of implementation practices that deliver excellent operating efficiency, both technically and for user/process experience
* Advising, qualification and questioning of customer requirements, especially in complex projects and in the case of unclear customer requirements
* Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment.

ServiceNow Platform Manager/Product Owner - (Full Time)

I am currently partnered with a leading manufacturing organization who are looking for someone to own the platform and define the strategy of the ServiceNow toolset.

Location: Swindon, UK (80% remote work)
Salary: £75,000k + per annum - DOE

Role Summary:
-Provide thought leadership on how to drive the ServiceNow platform.
-Identify new capabilities in the toolkit and drive best practice.
-Educate the business on how ServiceNow and associated services can be leveraged and optimized, identifying modules/capabilities that could be used to meet business needs or improve performance.

If you want to find out more information please contact me on d.landi-scarpato@nelsonfrank.com or on 02038266694.

*Candidates must be based in the UK*