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For Permanent and Contract in Chicago


    Senior ServiceNow Developer - ITAM

    USA, Illinois, Chicago

      Salary: register to unlock
    • Developer Role
    • Seniority: Senior

    Job description

    Include, but not limited to:

    * Implement ServiceNow platform capabilities specifically the ITAM, ITSM, ITOM and SecOps modules including form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations.
    * Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer.
    * Mentor and provide guidance to other developers within the team
    * Identify potential "problem" areas within customer ServiceNow environments and provide consultantive resolutions.
    * Keeps up to date with industry trends and new ServiceNow offerings to maximise value recieved from the platform.
    * The Senior ServiceNow Developer will complete all work within agreed timescales and KPI's.
    * Assist teams in managing project timelines and customer expectations.
    * See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM.
    * Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations.
    * Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning.
    * Learn and follow the ITAM department standards to ensure all projects are conducted professionally, ethically, and in a manner consistent with quality standards


    * Candidates will hold a Bachelor's Degree or equivalent experience
    * Minimum 5 years holding a position configuring and customizing ServiceNow projects
    * Minimum of 5 years of experience with common web technologies and networking (e.g. XML, JSON, AJAX, CSS, etc.)
    * Experience implementing, configuring, and customizing ServiceNow including experience with common web technologies and networking (e.g. XML, JSON, AJAX, CSS, etc.).
    * Detailed knowledge of ITIL methodologies, JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, Service Catalog).
    * Detailed knowledge of relational databases, Directory service integration experience (Active Directory, LDAP, etc.), and knowledge of Single Sign-on using various authentication methods.