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    Ref: 212dssdsdsdfdbfdbfdb_1609959999

    Senior ServiceNow Developer

    USA, Georgia, Atlanta

    • Negotiable
    • Developer Role
    • Seniority: Senior

    Job description

    Senior ServiceNow Developer - Contract - Competitive

    My client is a smaller outfit that is constantly growing as individuals and as a company. They are seeking a Senior ServiceNow Developer to join their team. This is a great opportunity to help configure and customise platforms using industry best practices

    As a ServiceNow Senior Developer your responsibilities with include:

    * Provide software configuration, customisation and automation using best practices.
    * Collaborate with internal UX Developers to ensure proposed and implemented solutions provide best-in-class user experience.
    * Work with internal colleagues to design and implement integration's/data feeds/interfaces with other systems including APIs databases monitoring tools LDAP etc.
    * Provide ongoing support, monitoring and maintenance of deployed products.
    * Deploy update sets to production environment following defined change control processes.

    To be eligible for hiring you must meet the following requirements:

    * Bachelor's degree in Computer Science or related discipline or equivalent combination of education and work experience.
    * 5 years job related experience.
    * 4 + years as a ServiceNow Developer.
    * Experience with ServiceNow ITBM Agile, Jira, or similar agile work tracking system.
    * Experience with Web Development Technologies (HTML, JavaScript, CSS, SCSS/LESS, AngularJS, Bootstrap).
    * Experience developing ServiceNow Catalog Items, Workflows, Business Rules, and other areas of the ITSM product.
    * Certifications in ITILv4 , Administration, Development

    Useful info:

    My client provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, my client complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.



    All potential candidates can reach me at c.bateman@nelsonfrank.com

    newRef: 35823953_1619899278

    Technical Support Engineer - 2nd Line (Contract)

    England, London, Richmond upon Thames

    • 130 to 160 GBP
    • Consultant Role
    • Skills: JAMF KACE Azure O365 backup netowrking DNS service desk 1st line support 2nd line support helpdesk
    • Seniority: Senior

    Job description

    Role: Technical Support Engineer - L2 Support (Contract - Outside IR35)
    Location: Richmond
    Rate: £130-160 Per Day
    Contract Length: 6 months

    Role:
    Currently looking for a motivated and enthusiastic support desk engineer to be based in Richmond.

    I am looking for someone with a passion for excellence, strong customer service skills and a team player that is adaptable and efficient, in return you will be working with a business that is extremely ambitious, expanding rapidly and are offering world-class training and development.

    Responsibilities:
    2nd line support via service desk including;

    -Taking escalations from support desk analysts
    -Resolving customer issues within service level guidelines (SLA)
    -Gathering all relevant information from initial call/contact to ensure most efficient troubleshooting
    -Questioning customer effectively about issues and working to find alternative, more efficient methods

    Technical Skills
    -Windows Server Technologies - 2008 / 2012 /2016 essential. 2019 desirable
    -Mail Technologies - Exchange 365, Exchange Server 2013 / 2016 (Administration and set up)
    -Virtualisation (VMware and Hyper-V) - Administration and Set Up
    -Backup Technologies - Veeam, Datto Backup & Recovery
    -Hardware Experience - HP, Dell, NAS, SAN
    -ServiceNow - ITSM

    If you want to find out more information, please contact me on 02038266694 or on d.landi-scarpato@nelsonfrank.com