Responsibilities
* Assess current state processes and tools, define ServiceNow solution requirements, and configure ServiceNow in alignment with these requirements
* Assist with the creation of stories, documentation, and technical knowledge transfer activities
* Configure, customize, and code all areas of the IT Asset Management product line, including Hardware Asset Management Professional, Software Asset Management Professional, Procurement, CMDB, Client Software Distribution
* Collaborate and contribute on the creation, deployment and maintenance of technical best practice and standards
* Will work to develop, design and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using good practice web programming
* Techniques to configure robust solutions to the client utilizing the ServiceNow platform.
Required Qualifications
* 4+ years of ServiceNow development experience
* 2+ years of ServiceNow IT Asset Management experience
* Experience leading in at least two full lifecycle ServiceNow implementations involving IT Asset Management
* Excellent understanding of implementation methodologies/SDLC (ex. Agile Scrum, Waterfall)
* Excellent writing and verbal communication skills
Certifications
* Certified Systems Administrator
* CIS HAM and/or CIS SAM is required
