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Responsibilities



* Assess current state processes and tools, define ServiceNow solution requirements, and configure ServiceNow in alignment with these requirements

* Assist with the creation of stories, documentation, and technical knowledge transfer activities

* Configure, customize, and code all areas of the IT Asset Management product line, including Hardware Asset Management Professional, Software Asset Management Professional, Procurement, CMDB, Client Software Distribution

* Collaborate and contribute on the creation, deployment and maintenance of technical best practice and standards

* Will work to develop, design and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using good practice web programming

* Techniques to configure robust solutions to the client utilizing the ServiceNow platform.



Required Qualifications



* 4+ years of ServiceNow development experience

* 2+ years of ServiceNow IT Asset Management experience

* Experience leading in at least two full lifecycle ServiceNow implementations involving IT Asset Management

* Excellent understanding of implementation methodologies/SDLC (ex. Agile Scrum, Waterfall)

* Excellent writing and verbal communication skills



Certifications



* Certified Systems Administrator

* CIS HAM and/or CIS SAM is required

Responsibilities:

* Participate in client workshop and lab exercise activities.
* Leverage your deep ServiceNow expertise to provide technical architecture designs to support client process improvement initiatives
* Design and configure ServiceNow IRM/GRC solutions to align with our client programs
* Guide your clients through the implementation of their ServiceNow IRM/GRC solutions
* Provide technical guidance to developers on ServiceNow configuration
* Develop testing plans and support customers through the testing cycle
* Develop training plans and deliver across all functional departments
* Embrace the opportunity to learn and grow in your career





Qualifications:

* 3+ years' experience in a professional environment
* 2+ years of experience with ServiceNow implementation
* Certified System Administrator (CSA)
* ServiceNow implementation lead or system administrator experience (hands-on configuration work)
* Ability to work both independently and in a team environment with professionals of all levels
* Strong organizational, interpersonal and presentation skills
* Excellent written and oral communication skills
* Ability to multi-task and handle multiple projects at the same time
* Exceptional problem solving, critical thinking, and analytical skills

A ServiceNow Elite Partner has been heavily growing for the past few years and their growth plans are as strong as ever! They have many great customers and a strong pipeline so they have a main focus on Consultants & Architects to work technically or functionally!

ServiceNow Developer/Technical Consultant:

* Work closely with the Business Analyst to understand and develop the technical solution as detailed in user stories
* Providing expertise on all technical questions related to the development of ServiceNow
* Understand the large-scale thinking and approach needed for the success of the project

Skills & Qualifications

* Minimum 2 years ServiceNow development experience
* ServiceNow implementation experience
* Understanding of project life-cycle along with Agile/Scrum working styles
* High level JavaScript experience
* ITOM, HR, CSM, Custom Apps experience highly desired

If you're interested with in a ServiceNow Developer, Technical Consultant and want to discuss this exciting opportunity further, please call Ben Austin-Blows on +31 (0) 202418516. Alternatively, click apply or find me on LinkedIn.

Job Description

A large IT Consultancy has started building their ServiceNow practice and is looking for a number of ServiceNow Consultants. They have ongoing ServiceNow projects with the current customers and have a strong pipeline for 2023!

Role & Responsibilities

* Support customers in digitization projects through design, optimization and implementation in ServiceNow
* Configuration and customization of ServiceNow modules
* Conducting training courses and workshops for customers and colleagues
* Providing expertise on all technical questions related to the development of ServiceNow

Skills & Qualifications

* Experience in the consulting area of ServiceNow and the implementation of ITSM
* Hold at least one relevant ServiceNow certification
* Curious about new topics and approaches and enjoy working in a remote team
* Fluent German (B2 minimum)

Benefits

* 100% remote working
* Generous budget for training & development
* Be a part of a company that promotes a healthy work/life balance with flexible working hours (low staff turnover rate)
* Full home office equipment
* Flat hierachy

If you're interested with in a ServiceNow Technical Consultant role and want to discuss this exciting opportunity further, please call Ben Austin-Blows on +49 (0) 22165089531. Alternatively, click apply or find me on LinkedIn.

Vous rejoignez un cabinet de conseil à talle humaine, partenaire ServiceNow pour accompagner leur client à concevoir, déployer et améliorer leur process IT afin de leur permettre de réussir leur transformation IT.

Votre mission

* Animer des ateliers fonctionnels avec nos clients,
* Concevoir les processus informatiques, en lien avec la solution ServiceNow,
* Effectuer du paramétrage, de l'intégration et du développement sur la plateforme ServiceNow,
* Accompagner aux changements nos clients (formations, élaboration de supports, plan de communication projet,…)
* Participer aux activités d'avant-vente (présentation de fonctionnalités, démonstration de la solution aux prospects…)

Votre profil

* Vous avez au moins 3 ans d'expérience sur ServiceNow
* Bonne connaissance ITIL
* Vous avez un bon niveau de français et d'anglais à l'écrit comme à l'oral

Pourquoi les rejoindre

* Vous êtes accompagné par une équipe d'expert
* Bonne gestion des carrières : Formation - Certifications - Promotions ...
* Flexibilité télétravail ( 3 Jours par semaine )
* Salaire compétitif

A ServiceNow Elite Partner has been heavily growing for the past few years and their growth plans are as strong as ever! They have many great customers and a strong pipeline so they have a main focus on Consultants & Architects to work technically or functionally!

ServiceNow Developer/Technical Consultant:

* Work closely with the Business Analyst to understand and develop the technical solution as detailed in user stories
* Providing expertise on all technical questions related to the development of ServiceNow
* Understand the large-scale thinking and approach needed for the success of the project

Skills & Qualifications

* Minimum 2 years ServiceNow development experience
* ServiceNow implementation experience
* Understanding of project life-cycle along with Agile/Scrum working styles
* High level JavaScript experience
* ITOM, HR, CSM, Custom Apps experience highly desired

If you're interested with in a ServiceNow Developer, Technical Consultant and want to discuss this exciting opportunity further, please call Ben Austin-Blows on +31 (0) 202418516. Alternatively, click apply or find me on LinkedIn.

* Having certifications within administration or application development of the ServiceNow platform
* Having any of the certifications within the implementation of ServiceNow in the areas of: IT Service Management, Customer Service Management, IT Operations Management, Integrated Risk Management, Security Operations, IT Business Management.
* Working customer-facing and being exposed to problem-solving with attention to details
* Working according to the Agile/Scrum delivery methodology
* Are exposed or work hands-on with the technologies present in the ServiceNow platform like Javascript, JSON, HTML, AngularJS, REST Integrations, SQL data modeling
* Having strong communication skills
* Working with clients to assess the current state of tools and processes and define approaches to transition to a service-based organization

* Have experience with or the willingness to learn ServiceNow and be a technical delivery resource or solution consultant that designs the elements of the delivery.
* Can Combine the ability to work with technology with the ability to work with customers.
* Has the willingness to learn how to master both the technical and business side in order to become the bridge that enables technology to solve business needs.

120K CAD Total compensation - Yearly performance reviews



-5+ years of ITSM and ITOM or ITAM experience

-Experience leading 2+ developers

-Stakeholder and people managmenet skills

-Experience managing a ServiceNow instance

-Developing and delivery focused

-4 weeks PTO + 3 days in December and 12-13 staff holidays

-Training investment available