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For Permanent

ServiceNow Product Owner - Majority Remote - Telecoms Sector

Germany, Nordrhein-Westfalen, Essen

  • €75,000 to €85,000 EUR
  • Consultant Role
  • Seniority: Mid-level

Job description

I am working with an end customer of ServiceNow, in the telecoms sector, who is looking for a ServiceNow Product Owner. The vast majority of the work can be done remotely, but there may be very occasional travel to Essen required.

German language strongly desirable!

Job Description

* Own and manage the ServiceNow backlog and defining and prioritizing requirements
* Collaborating with internal teams to ensure the platform meets the business needs
* Communicate and prioritize product requirements for the development team to ensure that they are aligned with business's objectives
* Develop and maintain a deep understanding of ServiceNow functionality, and identify improvement opportunities
* Work with the stakeholders to define and document the user stories, cases and acceptance criteria
* Collaborate with the development team, ensuring that the user stories are effectively implemented
* Act as an SME for ServiceNow, providing support and guidance to stakeholders and end-users
* Participate in Agile ceremonies, including backlog grooming, sprint planning and reviews


* Bachelor's degree in Computer Science or similar field
* 3-5 years of experience as a Product Owner, preferably within a ServiceNow environment
* Strong understanding of Agile methodologies and ServiceNow best practice and standards
* Experience in prioritizing and defining requirements, and managing the product backlog
* Practical knowledge or an ITIL certification is a plus
* Experience in the telecommunications sector is a plus
* ServiceNow certifications are a plus
* Excellent communication and collaboration skills
* Ability to work independently and as part of a team

To apply please send your CV to j.craven@nelsonfrank.com