Your current job search

3 search results

For Permanent in Chicago

Ref: 05052022_1651776963

ServiceNow Technical Architect

USA, Illinois, Chicago

  • Up to 165000 GBP
  • Architect Role
  • Seniority: Mid-level

Job description

Responsibilities:

* Lead ServiceNow roadmap, requirements gathering and design sessions in order to provide ServiceNow solutions for new implementations, enhancements to existing implementations, systems integrations and process automation.
* Mentor and assist hands-on with development activities include creation, configuration and customizations of application fields, form design, business rules, workflows, client scripts, user roles and groups, access controls, and more on the various system applications such as ITSM, ITOM, ITBM, and CSM.
* Architect integrations to client IT Operations Management tools using ServiceNow workflows, scripting, and web services/REST APIs as required.
* Play a lead role in workshops to gather business and technical requirements.
* Conduct design and/or technical session for active solutioning internally and/or with customers as needed
* Utilize expert industry experience and ServiceNow best practices.
* Participate in release planning and implementations.
* Perform code reviews and review all prepared all technology related client facing and internal deliverables.
* Contribute to the continuous improvements of our implementation methodology and service offerings based on client experiences.
* Oversee in the design, implementation, and ongoing maintenance and support of the CDI MSP ServiceNow platform and solution offerings.

Requirements:

* 6+ years of ServiceNow experience in development, configuration or maintenance.
* 6+ years of scripting experience with JavaScript
* 4+ years' experience serving as an Architect role for ServiceNow implementations of ITSM, ITOM or ITBM
* Strong technical understanding of the ServiceNow platform in general and Integration tools
* Experience with Agile delivery methodology.
* Highly organized, first class communication and presentation skills
* Ability to work in high-profile, deadline-driven customer environment.
* Ability to travel - up to 15%.
* Domain separation experience a plus.
* Experience facilitating ServiceNow upgrade cycle(s).

Ref: 44112223_1650639489

ServiceNow Architect

USA, Illinois, Chicago

  • Up to 200000 USD
  • Architect Role
  • Seniority: Senior

Job description

The role would be for Design and Architect Service-now ITSM application. The Architect will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ServiceNow Platform are in a controlled and predictive manner.

The general scope of the work for this position is as follows:
* Understands technical and functional design requirements for ServiceNow
* Provide High Level Design and technical solutions for ServiceNow implementation
* Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies
* Experience with Domain separated experience setup and configuration.
* Design and Architect ServiceNow CMDB and Discovery Jobs
* Design and Architect Automation workflows using ServiceNow IntegrationHub and spokes
* Should have designed and developed Integrations of Servicenow with 3rd party tools and Monitoring tools.
* Should have experience with DevOps tools integration and automation trigger capability
* Understands the workflow engines
* Create prototypes for client engagements
* Identifies system deficiencies and recommends solutions
* Understands the necessity of and contributes to coding standards
* Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
* Participate in business meetings with various stake holders.
* Take corrective actions based on the customer satisfaction surveys.
* Drive service improvement programs.
* Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
* At least 8+ years of experience in Design and Implementation of ServiceNow
* The candidate should be trained in ITILv3 foundation certified

Nelson Frank International is the global leader in ServiceNow recruitment, our clients consist of both ServiceNow partners and End users throughout the U.S. I understand the need for discretion and would welcome the opportunity to speak to any ServiceNow candidates that are considering new career opportunities either now or in the future. Confidentiality is of course guaranteed.

If you or anyone you know is interested in this position, or any other ServiceNow opportunities. Please email me at m.santangelo@nelsonfrank.com or give me a call at (813) 419-6280.

Ref: 452223_1649169610

ServiceNow Techno-functional Architect

USA, Illinois, Chicago

  • 180000 to 200000 USD
  • Architect Role
  • Seniority: Senior

Job description

The role would be for Design and Architect ServiceNow ITSM application. The Architect will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ServiceNow Platform are in a controlled and predictive manner.

The general scope of the work for this position is as follows:
* Understands technical and functional design requirements for ServiceNow
* Provide High Level Design and technical solutions for ServiceNow implementation
* Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies
* Experience with Domain separated experience setup and configuration.
* Design and Architect ServiceNow CMDB and Discovery Jobs
* Design and Architect Automation workflows using ServiceNow IntegrationHub and spokes
* Should have designed and developed Integrations of Servicenow with 3rd party tools and Monitoring tools.
* Should have experience with DevOps tools integration and automation trigger capability
* Understands the workflow engines
* Create prototypes for client engagements
* Identifies system deficiencies and recommends solutions
* Understands the necessity of and contributes to coding standards
* Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
* Participate in business meetings with various stake holders.
* Take corrective actions based on the customer satisfaction surveys.
* Drive service improvement programs.
* Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
* At least 8+ years of experience in Design and Implementation of ServiceNow
* The candidate should be trained in ITILv3 foundation certified

Nelson Frank International is the global leader in ServiceNow recruitment, our clients consist of both ServiceNow partners and End users throughout the U.S. I understand the need for discretion and would welcome the opportunity to speak to any ServiceNow candidates that are considering new career opportunities either now or in the future. Confidentiality is of course guaranteed.

If you or anyone you know is interested in this position, or any other ServiceNow opportunities. Please email me at m.santangelo@nelsonfrank.com or give me a call at (813) 419-6280.