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Join a dynamic team dedicated to transforming service delivery through innovation.

We are seeking a ServiceNow Platform Architect for a permanent, hybrid position based in Dallas. This role is perfect for a motivated candidate looking to drive impactful change within an end-user environment. You will play a key part in shaping the ServiceNow platform, ensuring it aligns with the organization's strategic goals while collaborating with diverse teams.

**Key Responsibilities:**

- Design and implement scalable ServiceNow solutions, tailoring them to meet specific business needs.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Ensure best practices in development, configuration, and deployment of ServiceNow applications.
- Provide technical guidance and mentorship to team members, fostering a culture of knowledge-sharing.
- Continuously evaluate and improve platform performance, recommending enhancements as necessary.

The ideal candidate will possess strong problem-solving abilities and a commitment to fostering a collaborative culture. If you are ready to take on this pivotal role and contribute to the success of an innovative organization, we encourage you to apply.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Your Role

As a ServiceNow Architect, you will:

* Establish and enforce systems design and architectural standards across the delivery lifecycle.
* Act as a Design Authority, providing expert input into the design of ServiceNow-based solutions.
* Contribute to bids and proposals, presenting innovative ideas and solutions to potential clients.
* Bring thought leadership and creative problem-solving to both existing engagements and new opportunities.
* Champion equity, diversity, and inclusion in your day-to-day work



Your Skills and Experience

We're looking for someone with:

* Proven experience in ServiceNow development and architecture, with broad exposure across the Now Platform.
* Prior experience with at least one of the following modules: HRSD, SecOps, IRM, GRC.
* Strong background in designing and implementing complex ServiceNow solutions, including custom applications and integrations.
* Experience managing and administering ServiceNow in SaaS environments.
* Ability to produce and maintain Low- and High-Level Design Documentation.
* Excellent communication skills and a keen eye for detail.
* Understanding of architectural structures within both SaaS and on-premises ServiceNow environments.



Certifications (Required or Expected)

* ServiceNow Certified System Administrator (CSA)
* ServiceNow Implementation Spec

ServiceNow Technical Architect - Canberra | NV1 Clearance Required

Location: Canberra, ACT
Work Type: Full-time | Onsite or Hybrid

We're recruiting on behalf of a leading global consultancy with an established ServiceNow footprint in Australia, delivering complex, high-impact solutions for government clients. With a strong reputation for technical excellence and trusted delivery, they're seeking a ServiceNow Technical Architect to lead solution design and architecture across major federal projects.

About the Role
As a ServiceNow Technical Architect, you'll play a pivotal role in shaping scalable, secure, and high-performing ServiceNow solutions. You'll work closely with delivery teams and stakeholders to ensure architectural integrity, compliance, and alignment with strategic objectives.

Key Responsibilities

* Lead the design and architecture of ServiceNow solutions across multiple modules (e.g. ITSM, ITOM, HRSD, SecOps)
* Provide technical leadership and governance across project lifecycles
* Collaborate with stakeholders to translate complex business needs into scalable technical solutions
* Ensure compliance with security, performance, and integration standards
* Mentor technical teams and contribute to continuous improvement initiatives
What We're Looking For

* Proven experience as a ServiceNow Technical Architect in complex environments
* Certified Technical Architect (CTA) certification
* Deep expertise across ServiceNow modules and platform capabilities
* Strong understanding of integration patterns, scripting, and platform governance
* AGSVA security clearance is essential
* Must be based in or willing to relocate to Canberra
Why This Role?

* Lead architecture for mission-critical government projects
* Join a high-performing team of ServiceNow experts
* Competitive salary and long-term career growth opportunities
* Work in a secure, collaborative, and innovation-driven environment

Contact:

Neros Gorges

n.gorges@nelsonfrank.com

(03) 8592 0507

We're recruiting on behalf of a leading ServiceNow consultancy delivering high-impact solutions across government and enterprise clients. With a strong presence across Australia and the Asia-Pacific region, they're known for their technical excellence, collaborative culture, and commitment to client success.

They're now seeking a ServiceNow Delivery Manager / Architect to lead strategic implementations and drive platform excellence for key government projects.

About the Role
This is a senior leadership opportunity for someone who can combine deep technical expertise with delivery oversight. You'll architect scalable ServiceNow solutions, manage stakeholder relationships, and lead cross-functional teams through complex, high-value projects.

Key Responsibilities

* Lead end-to-end delivery of ServiceNow solutions across ITSM, ITOM, HRSD, CSM and more
* Architect secure, scalable, and maintainable ServiceNow platforms aligned with client needs
* Collaborate with stakeholders to translate business requirements into technical strategies
* Mentor and guide delivery teams, ensuring quality, compliance, and timely execution
What We're Looking For

* Proven experience in ServiceNow architecture and delivery leadership
* Strong understanding of platform capabilities, scripting, and integration methods
* ServiceNow certifications (CSA, CAD, CIS) highly regarded
* Must be based in Canberra
* Baseline security clearance or higher is required
Why This Role?

* Work with top-tier ServiceNow professionals on impactful government projects
* Be part of a values-driven, inclusive, and growth-focused team
* Competitive salary, flexible work arrangements, and career advancement opportunities

Contact:

Neros Gorges
(03) 8592 0507
n.gorges@tenthrevolution.com

#SCR-neros-gorges

**ServiceNow Delivery Manager - Canberra (Security Cleared)**
Location: Canberra, ACT
Clearance: Active AGSVA Security Clearance (Baseline, NV1, or NV2) required
Type: Permanent

Nelson Frank, the global leader in ServiceNow recruitment, is partnering with a leading ServiceNow Partner in Canberra who are looking for an experienced ServiceNow Delivery Manager to join their team.

This is a key role within their ServiceNow practice, overseeing delivery across multiple secure projects, managing client relationships, and ensuring outcomes are achieved on time and to the highest standard.



Key Responsibilities:

*

Oversee end-to-end delivery of ServiceNow projects within Federal Government environments
*

Manage delivery teams, project scope, timelines, and budgets
*

Act as the main point of contact for senior stakeholders and vendors
*

Ensure best practice across ServiceNow implementation and governance
*

Support continuous improvement and innovation across the ServiceNow platform

About You:

*

Proven experience as a ServiceNow Delivery Manager, Program Manager, or Engagement Lead
*

Deep understanding of the ServiceNow platform and delivery lifecycle
*

Excellent stakeholder engagement and communication skills
*

Experience delivering projects within secure environments
*

Active AGSVA Security Clearance (Baseline, NV1, or NV2)

What's on Offer:

*

Permanent opportunity with a highly respected ServiceNow Partner
*

Canberra-based role supporting key Federal Government clients
*

Collaborative team culture with strong leadership support
*

Competitive salary package + ongoing training and certifications



If you're a ServiceNow Delivery Manager with a current security clearance and want to play a pivotal role in large-scale, high-impact ServiceNow programs - I'd love to chat.

📩 Reach out directly or apply now for a confidential discussion.

ServiceNow Certified Technical Architect (CTA) - Canberra (Active Security Clearance Required)

Join a growing ServiceNow partner as a Certified Technical Architect (CTA) in Canberra! This is a rare opportunity for a senior ServiceNow professional with active security clearance and government project experience to shape high-impact solutions for public sector clients.

What you'll do:

*

Lead the design and architecture of complex ServiceNow solutions for government projects.
*

Provide technical guidance and best practices for ServiceNow implementations and integration's.
*

Collaborate with stakeholders to ensure solutions meet business, security, and compliance requirements.

What we're looking for:

*

ServiceNow CTA certification.
*

Proven experience delivering ServiceNow solutions on government projects.
*

Active security clearance (Baseline minimum, NV1/NV2 preferred).
*

Strong communication skills with both technical and non-technical stakeholders.

Why join:

*

Be part of a fast-growing ServiceNow partner with exciting projects.
*

Canberra-based role with potential hybrid flexibility.
*

Influence ServiceNow strategy and delivery at a senior level.

If you're a highly skilled ServiceNow CTA looking to take your career to the next level with a growing partner delivering government projects, we want to hear from you. Apply now and join a team shaping the future of ServiceNow in the public sector.

Take the lead on meaningful, high-impact projects in ServiceNow!

An exciting opportunity has arisen for a ServiceNow Certified Technical Architect (CTA) to join a dedicated team in a permanent remote. This position offers a chance to work on innovative projects that make a significant impact within the organization. Ideal candidates will thrive in a collaborative environment and be passionate about leveraging ServiceNow to deliver exceptional results.

**Key Responsibilities and Skills Required:**
- Proficiency in ServiceNow platform and its applications
- Experience in technical architecture and solution design
- Strong problem-solving and analytical skills
- Capacity to work collaboratively and communicate effectively with teams
- Knowledge of IT service management (ITSM) principles and practices

The selected candidate will enjoy core benefits, including a company car or car allowance, medical insurance, dental plan, and eye tests. If you have a passion for ServiceNow and are ready to contribute to a dynamic team, we encourage you to apply for this exceptional role. Your expertise could shape the future of this organisation!