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Ref: 0450CHW_1611151387

Business Systems Analyst

USA, North Dakota, New England

  • 40 to 50 USD
  • Business / Systems Analyst Role
  • Seniority: Senior

Job description

Business Systems Analyst-Fully Remote - Senior Level

My client is ServiceNow Partner Company, looking for Senior Level Professional to run their new projects and manage their ServiceNow team.

Your Role

You will be a part of a project and working on agile teams, understanding the business requirements. You will be studying the existing business process, developing into an expert on business process.

Your responsibilities will include

* Working with product owners on agile teams
* Prepare test data and test cases based on Business data
* Integrate scenarios in Training and User manual
* Coordinate and perform product team user testing

Requirements

* Senior Level experience with ServiceNow
* 3+ years of consulting services to support CIO or CISO (preferably in federal agencies)

* U.S Citizenship Required/Security Clearance Preferred
* Strong written and verbal communication skills
* Working knowledge of system technology development and deployment activities such as training, communications, system rollout
* Perform research analysis and assess/ monitor programs.
* Present research findings clearly and concisely.
* Ability to effectively work within a team setting.
* Functional knowledge of MS Office Suite and Google platforms
* One or more CISSP, CAP, CCSK, CISA, or CISM certification
* Hands-on experience using or implementing Governance Risk and Compliance (GRC) tools such as Telos Xacta, CSAM, EMASS, RiskVision, or ServiceNow GRC require



If you are interested in this position, email j.goodson@NelsonFrank.com

Ref: 01062021_1609960640

ServiceNow Account Executive

USA, Illinois, Chicago

  • 120000 to 130000 USD
  • Sales Role
  • Skills: ServiceNow, Solutions Sales, ITSM, TIOM, Sales, Account Management
  • Seniority: Senior

Job description

Your New Job:

Act as Senior ServiceNow Account Executive with a strong history of creating and fostering new/existing pipeline across multiple domestic markets. The perfect candidate can create new opportunities by fostering pre-existing relationships within the ServiceNow ecosystem

What You'll Do:

* Drive solutions sales process and bring in new logos
* Manage many accounts at one time.
* Qualify and understand customer needs and provide guidance/leadership
* Build business cases, presentations, and customer strategies
* Demonstrate ServiceNow solution and value tailored to prospects and existing customers, both on-site and via virtual meetings.
* Provide mentoring and support to peers and other colleagues in the organization.
* Quarterback proof of concept/proof of value engagements with prospects
* Lead strategy and coordination of (RFI) / request for proposal (RFP) documents when approved by the organization.
* Stay current on product developments/releases to a level required to discuss solutions with Director+ in organizations.

What You'll Need:

* Strong enterprise software pre-sales experience is a plus
* Experience Solution Selling with a strong technical foundation.
* Solution and process experience with ITSM, ITOM, ITBM, HR, GRC, and SecOps.

Benefits:

* $130k base + OTE
* Full medical benefits
* PTO

Ref: 22/03/2021_1616437996

ServiceNow Business Analyst

England, London, City of London

  • 50000 to 60000 GBP
  • Business / Systems Analyst Role
  • Skills: ServiceNow
  • Seniority: Mid-level

Job description

ServiceNow Business Analyst - £50,000 - £60,000

Job Description:

This company are looking for somebody to fit into their Business Analyst role they currently have available, the position would fit somebody who is confident that they can add value to the business' current workflow. They are a fast-growing company so the work which you do now could shape the company for years to come while also allowing you to be involved in projects which are more complex and engaging than your standard ITSM work.

Role & Responsibilities:

* Leading workshops with the result of being able to gather requirements for upcoming projects
* High understanding of ServiceNow and how to attain requirements from stakeholders
* Logging stories in line with company standards
* Review and manage incident and request queues
* Representing the company in a great why when interacting with stakeholders

Skills & Qualifications:

* Excellent written and verbal communication
* Confident in their technical understanding
* As opposed to being focused on a single process or framework you must be able to adapt to the business processes as well as the software development process

Experience:

* 4 years' experience as a Business Analyst while working with ServiceNow
* Strong knowledge and understanding of the ServiceNow platform
* Show evidence of studying and documenting complex business processes

Ref: BAB-11-01-21_1610358985

ServiceNow Senior Consultant / Architect - Germany

Germany, Bayern, Munich

  • 70000 to 95000 EUR
  • Architect Role
  • Skills: ServiceNow
  • Seniority: Senior

Job description

My client are a large ServiceNow Elite Partner looking to bring in a number of ServiceNow Senior Consultants & Architects as they continue to grow their client base in Germany. Having established themselves throughout Europe, Germany is their newest conquest!

Your tasks:
* Development of digital solutions for our customers based on ServiceNow
* Advice to customers in the ServiceNow modules
* Analysis of customer requirements
* Creation of user stories based on customer requirements
* Creation of process documentation
* Conduct customer workshops and training
* Support and participation in pre-sales and customer workshops

Your profile:
* A number of years of professional experience in the field of service management and with ServiceNow
* Good knowledge of ITIL / Cobit / Prince2 / BPMN2.0 (certificates are an advantage)
* Analytic procedure
* Fluent English
* Excellent communication and presentation skills.
* Willingness to do on-site projects and travel in the DACH region
* Very good knowledge of German and English.

What we offer:
* Young company with a startup character
* Continuous education and training (with certificates)
* Mentoring program
* Flexible working hours and home office
* BYOD program
* Regular team events
* 30 days of vacation

If you want to learn more about this role or want to apply please don't hesitate to get in touch with Ben Austin-Blows on 44 (0) 2038266701 or b.blows@nelsonfrank.com. Alternatively, find me on LinkedIn & Xing.

newRef: 04/13/2021_1618320986

ServiceNow Solution Architect

USA, Washington, Bellevue

  • Negotiable
  • Architect Role
  • Skills: ServiceNow Architect, ServiceNow
  • Seniority: Mid-level

Job description

Searching All ServiceNow Solution Architects

Our elite partner is a leading global information technology, consulting and business process services company. They harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help their clients adapt to the digital world and make them successful. Their goal is to discover ideas and come together to build a bright future.



Start Date

ASAP



Salary

$160K

Travel

Remote



Requirements

* 6+ years' experience in architecting, developing and implementing solutions in ServiceNow
* 4+ Years ServiceNow Consulting experience - which includes advising customers on ServiceNow architecture, integrations and roadmap for implementation
* 3+ Years of experience in ServiceNow solution architecture consulting
* 5+ experience in Sales/Pre-sales of ServiceNow enabled solutions (Optional)
* Experience of managing ServiceNow development teams
* Experience in working in global delivery model
* Experience Client /Customer Management, Reporting and stakeholder management
* Experience in supporting pre-sales and making solution presentations to customers
* Great communication skills
* Bachelor's degree



If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-607-3119

Ref: 02/24/2021_1614187613

ServiceNow Senior Technical Consultants / Developers

USA, Massachusetts, Boston

  • Negotiable
  • Consultant Role
  • Seniority: Senior

Job description

ServiceNow Senior Technical Consultants / Developers



Our client is the largest global pure-play ServiceNow consultancy, delivering large-scale Digital Transformation projects to the Fortune 1,000. With our client you will have direct access to some of the most accomplished indiviualds within the ServiceNow eco-system.You will have the opportunity to work on a wide variety of implementations, integrations, and upgrades within some of the top Enterprise companies in the US. The company invests a lot into its employees with not only career growth but also certifications in ServiceNow.

Characteristics in Candidate

Looking for heavy investment in training/certifications more than a MAX salary

Looking for a strong culture to build their consulting experience

Looking to mentor others and be mentored by others

Driven by client success Collaborative

Salary

Senior Developers = $100k-$140k (flexibility)



Travel

Remote throughout COVID with minimal travel post COVID

Travel would be 2-4 days every 4-6 weeks

Interview Process

3 Zoom Meetings

* 1st Zoom - 30 minute conversation w/ people manager on technical team
* 2nd Zoom - 60 minute tech interview that involves talking through solutions on user stories from projects and potentially driving conversation so the team can assess breadth of knowledge
* 3rd Zoom - 45 minute conversation w/ Director of Tech Consulting

Technical Consultant Skill Set:

* 3-5 years of experience with ServiceNow and have a comprehensive understanding of the ServiceNow enterprise product suite (including core process areas in ITSM, plus others such as ITOM, HR, CSM, UX, ITAM, ITBM)
* Broad experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, CMDB, Knowledge
* 2+ additional process areas outside of Core, at least one process area outside of IT (HR, GRC, Finance Mgmt, Facilities, etc.)
* Experience in one or more of the following a plus: Orchestration, Integrations, Service Portal (UX Design)
* Experience working with Agile teams, methodologies, and tools in a virtual environment.
* A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features.
* A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.



* Experience with supervising and inspecting code migrations between instances, as well as providing feedback to technical resources on approaches to remediate assigned defects.
* Ability to keep a client's business goals at the forefront of the conversation and articulate design decisions impacts to maintenance and longevity.
* A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features.
* A calm, adaptable, and driven approach to both client engagements and internal efforts/teams.
* A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.

If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-789-9947 (ext 9447)