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ServiceNow Integration Specialist- ServiceNow Elite Partner

£65,000 - £85,000k per annum

UK Wide



Currently in partnership with a ServiceNow Elite Partner that are actively recruiting for several positions across the board, the role will require for the successful applicant to be eligible for Security Clearance.

Responsibilities -

* Experience with Enterprise Software Systems
* Knowledge of SaaS, on-premise applications and external databases/warehouses
* Knowledge of system design and development used within web service or message-based applications (e.g. REST/SOAP).
* Expertise/understanding of ServiceNow integration capabilities to include Table APIs, Scripted APIs, Integration Hub, Import Set APIs, Emails, Pull vs Push data sources etc
* Advise, mentor, and provide hands-on assistance to other team members regarding the technical solution design and execution.
* Develop and document best practice approaches and reusable assets for the deployment team
* Identification & design of ServiceNow integration requirements, including

-Identity Management service (SSO/LDAP)
-ServiceNow Mid-tier setup
-Event Management integration
-Service Mapping & Discovery integration (CMDB)

* Create and design user stories as well as assess solution built by developers.
* Support and Perform system testing and systems integration testing
* Support user acceptance testing
* Support go-live and early life/warranty support periods



Skills Required:

* Service Oriented architecture and web services integration (SOAP, WSDL, JAX-WS)
* Familiarity with object oriented programming languages
* Relational database expertise in relation to an enterprise software system (Oracle, MS Sql, MySQL, etc.)
* AJAX, Jelly, or PERL scripting.
* Expertise hand-coding of DHTML/XHTML and CSS.
* XML, XSLT
* Ability to integrate ServiceNow with SalesForce, MuleSoft, SnapLogic, Perspectium etc (MUST)

Certifications Required:

* ServiceNow System Administration certificate
* ITIL Foundation Certified (optional)
* ServiceNow Implementation Specialist certificate
* ServiceNow Scripting certificate (optional)

If you want to find out more information, please contact me on 02038266694 or on d.landi-scarpato@nelsonfank.com

ServiceNow Developer - £35,000 - £45,000 - Remote (UK wide)

This company are currently going through a huge growth and so are looking to bring in a new ServiceNow Developer to join their team. They are looking for somebody to show that you're able to add value to the whole team by bringing your previous experiences. You will be focused on stimulating and challenging projects which are a step away from your standard ITSM implementations while working remotely post COVID-19.

Your responsibilities will include:

* Work closely with other member of your team to be able to successfully develop the technical solution for clients
* Act in a professional manner and have good communication with your team at all levels
* Attend company meetings when required
* Follow company delivery processes
* Have good technical understanding and large-scale thinking when approaching difficult projects

Experience:

* 3 year's ServiceNow experience
* Strong ITSM knowledge

ServiceNow Project Manager - Salary £40,000/£50,000 - Remote



I'm currently working with a ServiceNow Partner who are looking to bring in a ServiceNow Project Manager to expand their existing ServiceNow team. They are able to offer a range of projects which are generally a step away from you standard ITSM work.



Key Responsibility's:

* Supervise and manage the team in line with the client expectations
* Communicating with the rest of the team to ensure healthy communication and progression of the project
* Ensure all stages are completed in-line with the company methodology
* Responsible for budgeting the project
* Ensure a healthy relationship with new and existing clients
* Document the project throughout by producing the Business Case and PID
* Able to support and assist the team when necessary

Skill sets:

* 5 years' ServiceNow experience
* Strong leadership skills
* Knowledge of MS office, excel, outlook
* Project Management Accreditation at Practitioner level
* ITIL Knowledge

ServiceNow Developer - £40,000 - £55,000 - Remote (UK wide)

This company are currently going through a huge growth and so are looking to bring in a new ServiceNow Developer to join their team. They are looking for somebody to show that you're able to add value to the whole team by bringing your previous experiences. You will be focused on stimulating and challenging projects which are a step away from your standard ITSM implementations while working remotely post COVID-19.

Your responsibilities will include:

* Work closely with other member of your team to be able to successfully develop the technical solution for clients
* Act in a professional manner and have good communication with your team at all levels
* Attend company meetings when required
* Follow company delivery processes
* Have good technical understanding and large-scale thinking when approaching difficult projects

Experience:

* 3 year's ServiceNow experience
* Strong ITSM knowledge

ServiceNow Developer - £45,000 - £55,000 - Remote (UK wide)

This company are currently going through a huge growth and so are looking to bring in a new ServiceNow Developer to join their team. They are looking for somebody to show that you're able to add value to the whole team by bringing your previous experiences. You will be focused on stimulating and challenging projects which are a step away from your standard ITSM implementations while working remotely post COVID-19.

Your responsibilities will include:

* Work closely with other member of your team to be able to successfully develop the technical solution for clients
* Act in a professional manner and have good communication with your team at all levels
* Attend company meetings when required
* Follow company delivery processes
* Have good technical understanding and large-scale thinking when approaching difficult projects

Experience:

* 3 year's ServiceNow experience
* Strong ITSM knowledge

Technical Architect/Lead

This client is currently using Avaya as their cloud hosted telephony platform for all internal and customer voice interactions although this is coming to its end of its life which means they're looking to migrate their ERP and CRM solutions to ServiceNow and MS Dynamics.

Responsibilities:

* Hands-on analysis, design, implementation, and documentation of the UC project
* Working with a team of engineers, project managers & third-party solution providers
* Technically manage the migration of service from the current Avaya platform to a new solution
* Current platform documentation (Technical understanding only)
* Technical requirement gathering
* Architecture design (diagrams and documentation)
* Analysis and simplification of contact centre flows (working with contact centre owners)
* Infrastructure implementation & migration plan (working with project manager)
* Platform migration
* De-coupling of Avaya platform from the group
* Vendor management & engagement
* Support documentation & handover

Experience:

* Experience in leading the delivery of high profile, time sensitive business changing projects.
* Experience in delivering Microsoft Teams telephony integrated solutions and ServiceNow integration's.
* Experience in the delivery of contact centre technologies.

Technical Architect/Lead

This client is currently using Avaya as their cloud hosted telephony platform for all internal and customer voice interactions although this is coming to its end of its life which means they're looking to migrate their ERP and CRM solutions to ServiceNow and MS Dynamics.

Responsibilities:

* Hands-on analysis, design, implementation, and documentation of the UC project
* Working with a team of engineers, project managers & third-party solution providers
* Technically manage the migration of service from the current Avaya platform to a new solution
* Current platform documentation (Technical understanding only)
* Technical requirement gathering
* Architecture design (diagrams and documentation)
* Analysis and simplification of contact centre flows (working with contact centre owners)
* Infrastructure implementation & migration plan (working with project manager)
* Platform migration
* De-coupling of Avaya platform from the group
* Vendor management & engagement