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For Permanent and Contract

Ref: 08/09/21/BP_1631106831

ServiceNow Developer

Poland, Masovia, Warsaw

  • 400 to 550 GBP
  • Developer Role
  • Skills: ServiceNow
  • Seniority: Junior

Job description

ServiceNow Developer

The ServiceNow Development role is responsible for developing the most appropriate and secure Technology solutions using iterative software development/programming in line with the solution design, to meet customer needs, ensuring continuous improvement.

This role will carry out some or all of the following activities:

* Design and engineer software with the customer/user experience as a key objective.
* Work within a feature team to engineer software, scripts and tools to enable the delivery of bank's products and services.
* Design, develop and deploy applications capable of meeting the anticipated load, performance, availability, security and resilience requirements.
* Design and develop software with a focus on automation of build, testing and deployment process on all environments to minimise variation and ensure predictable high quality code and data.
* Ensuring compliance with all relevant controls and standards including relevant Service Management Standard. Ensure high data quality exists in Service Management systems of record.
* Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team.
* Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.
* Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement.
* Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable

newRef: 12/10/21/BP_1634058381

ServiceNow Developer

England, London, City of London

  • 60000 to 70000 GBP
  • Developer Role
  • Skills: ServiceNow
  • Seniority: Mid-level

Job description

The successful candidate will be responsible for the maintenance and configuration of the IT platforms, this will mainly include ServiceNow although also includes SAP. It will be crucial that all the IT systems work well together and are aligned to each other to deliver service to the company both internally and externally.

Role Responsibilities:

* Ensuring that you have the knowledge to be the SME for IT systems
* Great communications with stakeholders so you're able to analyse business requirements and ensure you're able to design improvements to fit their needs
* Develop the ServiceNow catalogue for both internal and external use
* Facilitating data dissemination from cores systems into other tools, real time dashboards or reporting
* Upgrading, deigning and developing the platform's core modules (ITSM, ITOM and CSM)
* Creation and changes of UI scripts and business rules
* Building and maintaining Service Portals and Virtual Agent
* Configuring Integration Web Services with Third Party applications by using SOAP API Web service
* Supporting other members of the team with in-house training

Essential Skills:

* Experience of ServiceNow administration (any experience with ITOM and CSM would be beneficial)
* SQL and SAP Query writing skills
* Good experience working with ITSM processes
* Understanding of ITIL best practice