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For Permanent and Contract

Ref: 12042022_1649746778

ServiceNow Technical Consultant

Australia, New South Wales, Sydney

  • 110000 to 160000 AUD
  • Developer Role
  • Skills: ServiceNow/Technical Consultant/Technical Developer/Technical Architect/Developer/ServiceNow Developer/ServiceNow Consultant/ServiceNow Technical Consultant/Technical Consultant
  • Seniority: Mid-level

Job description

Nelson Frank is in collaboration with one of ServiceNow's largest elite partners. We are looking for a ServiceNow technical consultant for a permanent position based in Sydney but has remote working options.

Due to our clients rapid growth, we are in need of great Technical Consultants to join the team.

What's on offer:

* Sydney-based position with remote working opportunities.
* Opportunity to work for some of Australia's largest ServiceNow customers.
* Structured internal career advancement opportunities.
* Excellent career progression
* Industry leading training and support

Basic Requirements:

* Strong ServiceNow Experience across multiple projects
* Good JavaScript Knowledge
* Great communication skills both written and verbal

Professional qualifications and education requirements:

* Extensive work-experience on ServiceNow projects
* ITSM Experience in ServiceNow
* Integration project experience
* Professional communication skills
* Excellent problem solving skills
* Attention to detail
* Team leadership/management skills - (Desirable)


* Document and analyze key client organisational processes.
* Organise ongoing support for customers such as report building, data, quality, new integration's, etc.
* Applying functional knowledge of ITIL and ServiceNow to customer needs and requirements.
* Providing advice to customers regarding the best processes.
* Maintain a high standard of customer service to the clients.
* Increase ServiceNow knowledge by learning, training and furthering certification.
* Conduct design, modifications, testing and implementation of enterprise-wide systems.
* Conduct training and workshops.
* You will be hands on in developing in JavaScript on ServiceNow on multiple enterprise level projects on a day to day basis.

Please get in contact with us at Nelson Frank part of the Frank Recruitment Group where we source candidates on a global scale and place them in the best companies worldwide. Please send your CV to or feel free to give me a call on: +61 3 8592 0584

Hope to hear from you soon!

Ref: 04252022_1650898462

ServiceNow CSM Lead Developer/Business Analyst

USA, Texas, Irving

  • Up to 100 GBP
  • Developer Role
  • Skills: ServiceNow, CSM, Lead, Business Analyst, FSO,
  • Seniority: Senior

Job description

Your new company is a global leader in ServiceNow Implementation and Consulting. We are looking to fill a position in Delivery, however, this role would lead the Delivery team and be responsible for ensuring that business goals are met on time, at or below budget.

In this role, you will work within a team dedicated to the ServiceNow CSM and FSO modules. You will interact with management and executives in varied business areas and you will be supported by a team of best in class developers. In addition, you will:

* Participate in ServiceNow projects and work-streams through discovery, design, build, test, and deployment activities, including monitoring and identifying any project issues early to be able to mitigate any risk for our clients.
* Work with a team of both functional and technical consultants through requirements gathering and sprint design sessions.
* Develop implementation plans for deploying ServiceNow including establishing key milestones, and finalizing budget/scope and assisting with high level architecture.
* Establish user journeys and create the user stories to support the design and configuration of various areas within ServiceNow.
* Engage stakeholders to conduct reviews through joint design sessions.

The ideal candidate will possess deep technical knowledge of ServiceNow platform, as well as strong app/web development skills. This candidate will also be very comfortable working with stakeholders, clients, and other business teams to ensure proper design and strategy implementation throughout the entire SDLC. Previous project/product lead/manager experience is a plus.

Basic Qualifications

At least 4 years of hands on development experience with ServiceNow CSM or ITSM.

Must have experience in the full lifecycle implementation / delivery of at least 1 ServiceNow project

Must have good communication skills.

Must be a US Citizen/No need for Visa Sponsorship

newRef: 05192022_1652969833

ServiceNow Developer - 100% Remote

USA, District of Columbia, Washington

  • 140000 to 160000 GBP
  • Developer Role
  • Skills: ServiceNow, Developer, ITOM, ITSM
  • Seniority: Mid-level

Job description

About Our Company:

We are a National Information Technology Services company headquartered in the Washington D.C. Metro area. Our company provides IT infrastructure design, integration, and operation services. Our expertise encompasses the full spectrum of infrastructure technologies, including the latest network, server, data storage, disaster recovery, security, and Internet technologies.

We are hiring a ServiceNow Developer to support the development and daily operational support of ServiceNow for our Managed Services Practice.

The ServiceNow Developer is responsible for taking ServiceNow application design requirements and wireframes and performing development efforts to implement the relevant service portal, UI, Workflow/FlowBuilders, IntegrationHUB, API systems and ITSM components to provide the desired end user experience.

Job Responsibilities:

- Developing, installing, and troubleshooting ServiceNow applications
- UI Development against pre-defined wireframes and application requirements
- Integration of ServiceNow portals and widgets with other 3rd party applications and SaaS offerings
- Workflow automation development with IntegrationHUB and FlowBuilder
- Code Documentation and Support
- Unit and Integration Testing prior to QA team review
- Participating in code reviews and adjusting code to meet best practices, extensibility, and security demands
- Code for Error Handling, Tool Tipping, Data parsing and data validation
- ServiceNow Table design and integration
- Integration of security systems such as AzureAD, Common Access Card Certificates, and IAM RBAC Controls
- CSS Configuration
- ServiceNow ITSM Configuration and Development
- ServiceNow Reporting Configuration and Development

Job Requirements:

Measurable experience in the following areas:
- Experience in workflow automation
- UI Development
- Agile Methodology
- 3rd party API integration
- HTML5, JSON, CSS, XML, JavaScript
- Python or Java experience preferred (for minor backend development)
- ServiceNow configuration
- Relational Table design
- (Preferred) STIG/security hardening experience, other DoD Integrations
- Individual Capabilities
- Ability to breakdown complex tasks to simpler components
- Ability to prioritize development efforts
- Ability to communicate clearly and gather appropriate technical detail in order to successfully develop solutions