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Join a dynamic team dedicated to driving innovation in IT operations management!

We are seeking an ITOM/ITAM Senior ServiceNow Developer for an exciting contract position. This role offers the opportunity to collaborate within a forward-thinking ServiceNow team, focusing on enhancing IT operations in a remote work environment based in New Jersey. The expected start date is November 3, 2025.

Key Responsibilities and Requirements:
- Strong proficiency in ServiceNow development, with a focus on ITOM and ITAM modules.
- Experience in implementing and integrating ServiceNow solutions for IT operations management.
- Ability to analyze business requirements and translate them into technical solutions.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills and a collaborative mindset.

This position is ideal for a skilled technologist looking to make an impact in a supportive team culture. If you are committed to driving excellence and innovation, we encourage you to apply. Your expertise could significantly contribute to our client's success!

Nelson Frank is working with a pioneering ServiceNow partner based in the UK, dedicated to delivering exceptional client experiences. As a boutique company, their mission is to drive transformative success and rapid value realisation for clients through the ServiceNow platform, enhanced by cutting-edge AI technologies.

Role Overview-

As a Technical Consultant, you will play a vital role in implementing ServiceNow solutions. You'll support projects by assisting in client design sessions, crafting detailed user stories, and maintaining the functional integrity of the platform and associated processes.

Key Responsibilities-

* Apply your expertise in one or more ServiceNow products, with familiarity in ITSM, Secops, RiskOps, GRC and HRSD being advantageous.
* Facilitate customer workshops and lead project demonstrations using the ServiceNow platform.
* Develop clear and actionable customer requirements (user stories), including scripting and configuration across various platform modules.
* Evaluate potential ripple effects of proposed solutions on other areas within the ServiceNow ecosystem.
* Communicate effectively with clients and internal teams, assisting in the management of critical stakeholder relationships.

For more information please apply with a detailed CV!

Join a dynamic team dedicated to transforming HR services with ServiceNow! Our client is seeking a talented **ServiceNow HRSD Solution Architect** for a remote contract role starting ASAP. This is an exciting opportunity to be part of a collaborative environment where your expertise will shape the future of HR service delivery.

**Key Responsibilities:**
- Design and implement HRSD solutions leveraging ServiceNow capabilities.
- Collaborate with cross-functional teams to gather requirements and provide innovative solutions.
- Support the continuous improvement of HR processes and systems.
- Ensure compliance with best practices and industry standards.

**Essential Skills:**
- Proficient in ServiceNow platform functionalities and HR Service Delivery capabilities.
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to work independently in a remote setting while fostering teamwork.

If you are an experienced ServiceNow HRSD Solution Architect looking for a new challenge and the chance to make a significant impact within a growing organization, we welcome your application for this role. Together, let's drive HR innovation!

Location: Anywhere in Australia (Remote/Hybrid options available)
Employment Type: Daily-Rate Contract or Permanent

We're recruiting on behalf of a leading ServiceNow consultancy delivering high-impact solutions for federal and state government clients across Australia. With a strong reputation for technical excellence and trusted delivery, they are expanding their team of ServiceNow Technical Consultants to support a growing portfolio of secure projects.

About the Role

As a ServiceNow Technical Consultant, you'll work closely with clients and project teams to design, develop, and implement tailored ServiceNow solutions. You'll be involved in the full delivery lifecycle, from requirements gathering to deployment and optimisation, ensuring solutions meet both technical and business needs.

Key Responsibilities

* Collaborate with stakeholders to gather and refine technical requirements
* Design and configure ServiceNow modules including ITSM, ITOM, HRSD, and CSM
* Develop custom scripts, workflows, and integrations using JavaScript and Glide
* Ensure solutions align with best practices, security standards, and client objectives
* Support deployments, troubleshooting, and continuous improvement initiatives
What We're Looking For

* Hands-on ServiceNow development and configuration experience
* Strong knowledge of ServiceNow platform capabilities and scripting
* ServiceNow certifications (CSA, CAD, CIS etc.)
* Must hold active Baseline security clearance or higher
* Open to candidates based anywhere in Australia
Why This Role?

* Work on meaningful government and enterprise projects
* Flexible work arrangements - remote or hybrid from any Australian location
* Choose between daily-rate contract or permanent employment
* Join a collaborative team of ServiceNow experts with strong career growth opportunities



Contact:

Neros Gorges
n.gorges@nelsonfrank.com
(03) 8592 0507

I have a client who is seeking a **ServiceNow WSD Expert** to join a forward-thinking team focused on transforming HR service delivery. This **part-time contract role** offers the flexibility of remote work with occasional onsite collaboration, making it ideal for a seasoned ServiceNow professional passionate about elevating employee experiences through automation and intuitive design.

As a key contributor to the **Digital Employee Experience / Workforce Service Delivery** team, you will lead strategic implementations of Workforce Service Delivery (WSD), Employee Center Pro, and lifecycle event orchestration. You'll collaborate across HR, IT, and UX teams to deliver scalable, compliant, and user-centric solutions that empower employees and streamline operations.

**Key Responsibilities and Skills Required:**

- Proven expertise in ServiceNow Workforce Service Delivery (WSD), HRSD, and Employee Center Pro.
- Hands-on experience with lifecycle events, case management, and HR service catalogs.
- Advanced proficiency in JavaScript, UI Builder, Flow Designer, and custom widgets.
- Strong understanding of Service Portals, Agent Workspaces, and Now Experience UI components.
- Experience with REST APIs, integrations, and orchestration.
- ServiceNow certifications: System Administrator, HRSD Implementation Specialist, and Micro-Certifications (ATF, Lifecycle Events).
- Ability to lead Agile ceremonies, contribute to sprint planning, and maintain clear documentation.
- Excellent communication and stakeholder engagement skills.

**Preferred Qualifications:**

- Integration experience with Workday, ITSM, or Field Service Management (FSM).
- Familiarity with DevOps, Agile methodologies, and regulated environments (e.g., healthcare, finance).
- Mentorship mindset and commitment to knowledge sharing.

If you are passionate about creating seamless digital employee experiences and thrive in a collaborative, agile environment, we invite you to apply for this exciting opportunity. Your expertise will be instrumental in shaping the future of workforce service delivery.

Join a dynamic team that values innovation and collaboration. Our client is seeking a skilled ServiceNow ITSM Developer for a contract position, fully remote. This role is an exciting opportunity to contribute to a forward-thinking team where your expertise will make a meaningful impact.

**Key Responsibilities:**
- Develop and implement ServiceNow ITSM solutions tailored to client requirements.
- Collaborate with cross-functional teams to enhance IT service management processes.
- Maintain system configurations and troubleshoot issues to ensure optimal performance.
- Participate in code reviews and best practice discussions to drive quality improvements.

**Required Skills:**
- Proficiency in ServiceNow development, including ITSM modules.
- Strong understanding of IT service management principles.
- Experience with scripting and integration tools in ServiceNow.
- Problem-solving skills with a focus on delivering high-quality solutions.

This role is expected to start on October 6, 2025. While core benefits are not available, the opportunity to work in a supportive and growth-oriented environment is invaluable. If you are a proactive developer eager to make a difference, we encourage you to apply and be part of this exciting project.

Join a dynamic team as a ServiceNow Enterprise Architect! This contract role offers an exciting opportunity to work remotely within a collaborative and innovative ServiceNow team. The expected start date for this position is November 3, 2025 and will span for 2 years for 40 hours a week!

As a ServiceNow Enterprise Architect, you will play a vital role in shaping the organization's ServiceNow strategy and implementation. We are looking for candidates who possess the following skills:

- In-depth expertise in ServiceNow platform architecture and design
- Strong understanding of ITIL principles and best practices
- Experience with integrations and customizations within ServiceNow
- Proven ability to lead cross-functional teams and drive project success
- Excellent communication skills to engage stakeholders at all levels

The right candidate will thrive in a fast-paced environment, contributing to impactful projects that drive organizational growth. If you are a forward-thiking professional eager to make a difference, we encourage you to apply for this exciting opportunity. Join us in shaping the future!

Location: Anywhere in Australia (Remote/Hybrid options available)
Employment Type: Daily-Rate Contract or Permanent

We're recruiting on behalf of a leading ServiceNow consultancy delivering high-impact solutions for federal and state government clients across Australia. With a strong reputation for technical excellence and trusted delivery, they are expanding their team of ServiceNow Technical Consultants to support a growing portfolio of secure projects.

About the Role

As a ServiceNow Technical Consultant, you'll work closely with clients and project teams to design, develop, and implement tailored ServiceNow solutions. You'll be involved in the full delivery lifecycle, from requirements gathering to deployment and optimisation, ensuring solutions meet both technical and business needs.

Key Responsibilities

* Collaborate with stakeholders to gather and refine technical requirements
* Design and configure ServiceNow modules including ITSM, ITOM, HRSD, and CSM
* Develop custom scripts, workflows, and integrations using JavaScript and Glide
* Ensure solutions align with best practices, security standards, and client objectives
* Support deployments, troubleshooting, and continuous improvement initiatives
What We're Looking For

* Hands-on ServiceNow development and configuration experience
* Strong knowledge of ServiceNow platform capabilities and scripting
* ServiceNow certifications (CSA, CAD, CIS etc.)
* Must hold active Baseline security clearance or higher
* Open to candidates based anywhere in Australia
Why This Role?

* Work on meaningful government and enterprise projects
* Flexible work arrangements - remote or hybrid from any Australian location
* Choose between daily-rate contract or permanent employment
* Join a collaborative team of ServiceNow experts with strong career growth opportunities



Contact:

Neros Gorges
n.gorges@nelsonfrank.com
(03) 8592 0507