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ServiceNow Technical Architect

England, London, City of London

  • £95,000 to £110,000 GBP
  • Architect Role
  • Skills: ServiceNow
  • Seniority: Senior

Job description

ServiceNow Technical Architect - Remote

I am currently working with a ServiceNow Elite partner who currently looking to expand their team of highly skilled architects, project managers, process and technical consultants who deliver across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and transform the way in which they work.

They also have a strong team culture to support and develop their employees so they strive to continuously improve our practice and we take pride in regularly receiving the highest customer satisfaction scores.

Key Responsibilities and Skills:

* You translate business process requirements into technical design, creating a best-fit framework for a scale-able implementation
* Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications
* Able to communicate on complex issues with stakeholders and technical staff, to meet business and customer requirements
* Provide technical design authority and mentor more junior members of the team
* Technical lead for medium & large-scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables.
* Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice
* Ensuring adherence to coding and design standards, and providing technical hand-over documentation
* An advocate of implementation practices that deliver excellent operating efficiency, both technically and for user/process experience
* Advising, qualification and questioning of customer requirements, especially in complex projects and in the case of unclear customer requirements
* Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment.


ServiceNow Senior Architect

USA, Ohio, Columbus

  • $220,000 to $270,000 USD
  • Architect Role
  • Seniority: Senior

Job description

You Have:

10+ years of experience in IT

5+ years of experience with ServiceNow development, including core ITSM tables, Glide, scripting, business rules, client scripts, custom apps, or development methods

3+ years of experience with Web development, including (X)HTML, CSS3, SQL, XML, or Angular and back-end technologies, including JavaScript, PHP, .NET, Java, or ColdFusion

Experience with ServiceNow CMDB administration

Experience with implementing scripted Web services in ServiceNow, jQuery, or Prototype libraries, Java, and CMDB or asset integrations in ServiceNow

Knowledge of SOAP and REST Web services

Ability to obtain a security clearance

Bachelor's degree

Certified ServiceNow System Administrator and Certified Application Developer Certification

Nice If You Have:

Experience with Object Oriented Programming (OOP), SQL and no-SQL databases

Experience with application design concepts and tools including the use of UML, ERD and Flow Diagrams

Experience with introducing open-source solutions into ServiceNow via Script Includes or as JS or CSS includes

Experience with implementing ServiceNow inside of DevOps pipeline

Experience with Agile Scrum development methods

Knowledge of SAML, Active Directory, or LDAP Integrations

Ability to work with stakeholders to define requirements

ITILv3 or ITIL4 Foundations Certification


Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.