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Skills/Experience:

ServiceNow- 5+

ITSM- 15+

SDLC- 30+

Change Management- 15+

ITIL- 7+

Agile- 7+

Module Exposure: Incident, Problem, Change, Knowledge, CMDB

Versions Experience: Calgary to Istanbul

Visa requirements: US Citizen

Earliest start date: 2 weeks’ notice

Recruiter comments:

This candidate is a proven leader within the ITSM space and is...

Years Exp.

Skill / Experience

2+

ServiceNow

10+

Project/Problem Management

2+

ITSM

2+

ITIL

ServiceNow Modules

ITSM, Incident, Problem, Change, Report, Request

ServiceNow Versions

Helsinki

This candidate also has several years of diversified experience with Incident, Problem, Project Management, acquisition integration, contract review, negotiation and overall risk management....

This candidate has 8 years of experience working with ServiceNow.

He has 20+ years of Data Center/Technology Center Management experience including Data Center and Command Center startup, build-out, relocation and consolidation. He is ITIL Certified with over 15 years experience with ITIL processes. He has a deep understanding of...

• 5+ years Hands On ServiceNow Experience
• 11+ years ITSM 8/10 (BMC Remedy, ServiceNow): Incident, Problem, Change, Configuration, Asset, Knowledge, Request, Service Catalog, CMDB.
• 4+ years ITBM 7/10: Demand, Project, Resources, Agile Development & Test.
• 4+ years CSM 7/10: Customer Service
• Non Tech: Requirement Gathering, Stakeholder Engagement, Requirement Analysis, Solution Design, Process Definition, Story Creation...

Certifications:

*ITIL V4 Foundations
*ITIL Practitioner Certificate in IT Service Management
*ITIL V3 Service Offerings and Agreements Certification (SOA)
*ITIL V3 Service Capability Operational Support and Analysis Certification (OSA)
*ITIL V3 Release, Control and Validation Certification (RCV)
*ITIL V3 Planning, Protection and Optimization Certification (PPO)
*ITIL V3 Certification (Foundations)
*ITIL 2011 Update training
*HDI Certified Desktop Support...

This candidate is an ITSM specialist with over 12 years of experience. She is currently the subject matter expert on a large-scale Marine Corp Project through Cask. She first gained exposure to Servicenow while working at SAIC where her responsibilities included development of 26 ITIL processes for the Environmental Protection...

Skills & Experience:

• Over 6 years of experience in ITSM solutions, management and implementation and more than 3 years of hands-on experience in SDLC
• Extensive experience in Workflow Automation, Database and Service Management design, data analysis, configuring scripts, implementation and administration of ServiceNow modules from Calgary to London.
• Strong pre-sales, sales,...

Information Technology Professional with twenty years experience navigating highly matrixed, globally oriented organizations and a demonstrated track record of planning and implementing software development projects. Developed a strong foundation in Product and Project Management that allows me continually to achieve Senior Management buy-in, develop matrix oriented project teams of individual...

Profil avec plus de 15 ans d’expérience dont 7 ans dans le milieu de l’ITSM chez une grande ESN parisienne Informatique .

Elle travaille depuis quelques années sur des sujets d’implémentation ITSM et accompagne des clients grands comptes sur la partie fonctionnelle. Candidate qui fait preuve d’un goût certain pour...

This candidate has decades of experience in ITSM development. Most of this experience comes from BMC Remedy, but they have also performed transitions and migrations from BMC Remedy to ServiceNow. This candidate is also very experienced in developing custom workflows and has used JavaScript for more than 20 years.

The...