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Location: Lombard, Illinois

Relocation: No

Current Role: Configuration Manager – ITIL – ServiceNow

Skills & Experience

2.5 years ServiceNow

2 years CMDB

2 years Asset

4 years Process Design and Improvement

ServiceNow Modules: Incident, Problem, Change, Release, Configuration, Asset (Software and Hardware), One Custom Module (Release)

ServiceNow Versions: Geneva, Helsinki,...

This candidate served as an ITOM Manager for about 2 years. During this time he gathers points of data in collaboration with the company’s IT teams across security, customer service, management, and disaster recovery. He worked with senior management to determine how configuration data can reduce customer impact and data.

This candidate has worked across multiple industries and specializes in Process Management. He holds certifications in ITIL v3 Service Strategy, ITIL v3 Service Transition, and ITIL v3 Foundation.

In his most recent experience he focused on Compliance and Governance within the ITIL methodology with a large IT company. In...

Candidate 295945 is one of the most experienced ITIL and ITSM candidate’s that we have seen in the market at the moment.Building off his strong pedigree in ITIL, SaaS and ITSM training, he has most recently been working for two leading ServiceNow Partners, as a Pre-Sales Architect. In this role...

Strong technical and solution consulting aptitude accumulated over more than 20 years as a professional IT Project Manager, Solution Architect, and Technical Implementation Specialist. As a Project Manager, he is particularly adept at building plans, recognizing project-critical work streams and associated risk As a Solution Architect and Technical Consultant, he...

The candidate is an experienced IT professional with a range of skills in data analytics, software development, system configuration, ITIL process management, technical troubleshooting and deployment support. The candidate brings 5+ years of experience working as an IT analyst and ServiceNow consultant, with expertise in change management, incident management, problem...

With 23 years of experience in IT, candidate 258789 has a strong background in ITSM implementations, including ServiceNow. As the senior ITSM manager in his current role, this candidate manages the ServiceNow CMDB. He also manages a team of 7 ServiceNow professionals, and is responsible for managing systems integrations with...

Candidate 296321 is an experienced Servicenow/ITSM Analyst with a background in Scrum methodology. He has participated in various migrations, (i.e., upgrading from Eureka to Fuji and Fuji to Geneva). In his last role, this candidate integrated Jira, Airwatch, Appworx with ServiceNow. His responsibilities included, but were not limited to, gathering...

This candidate holds the position of a lead technologist at a Fortune 50 company. They are mainly responsible for implementing Business Service Management Solutions on the ServiceNow platform and hands-on development (including customizations) with the tool using JavaScript. Candidate 344803 was responsible for migrating from BMC Remedy to ServiceNow for...

Visionary leader with Overall 3+ Years of Information Technology and extensive experience in Software Design, Development, Analysis,

Testing and Implementation in ServiceNow platform as both Developer and Administrator. Demonstrated ability to acquire functional knowledge and skills rapidly while handling multiple clients & projects.

Subject matter expert proficient in Development...