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For Permanent and Contract, Consultant

    Ref: 13/01/21/BP_1610547794

    ServiceNow Technical Architect

    England, London, City of London

    • 70000 to 80000 GBP
    • Architect Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    ServiceNow Technical Architect - £70,000 - £80,000 - Remote (must be based in the UK)

    The company I am currently working with are looking for somebody to fit in to this technical advisory role as a ServiceNow Technical Architect and will be expected to have a strong technical background while being the support for other members of your team. This role will also be highly consultative as you should be constantly building exceptional client relationships.

    Role & Responsibilities

    * Develop successful relationships with business leaders while understanding the client's vision
    * Ensure that go-lives, end-user adoption and on-going support is provided
    * Using objectives that you have been given to make into a customer road map
    * Analysing technical requirements and translating them into an architectural blueprint
    * Managing and guiding clients down a solution design by helping with decision points all the way through a technical implementation

    Skills & Qualifications

    * Experience working with functional business leaders
    * Show that you're able to identify business objectives and develop an outcome focused road map from the objectives
    * Previously worked with large Consulting/SI organisations

    Experience

    * Previous ITOM experience is desired
    * Achieved a senior level position as an architect previously
    * Managed large enterprise programs

    Ref: 26/03/2021_1616754518

    ServiceNow Technical Consultant

    England, London, City of London

    • 60000 to 70000 GBP
    • Consultant Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    ServiceNow Technical Consultant - £60,000 - £70,000 - Remote

    I am currently working with a ServiceNow Partner who are looking to bring in a ServiceNow Technical Consultant. The company themselves are currently growing and are looking to bring a new member into their team who has the capabilities to make a real impact towards the future of the company as well as the direction of which they go in.

    Responsibilities:

    * Leading the creation and delivery of solutions for customers while considering the requirements during the process design while adhering to ServiceNow best practice
    * Collaborating and contributing to the creation, deployments and maintenance of the technical best practice and standards
    * Ensure that work which is being delivered is completed in a consistent, high quality manner
    * Contribute towards the continual improvement of the ServiceNow Platform by enhancing the processes throughout the project
    * Management of clients after the initial project implementation

    Experience:

    * Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills
    * Proven experience as a key technical resource leading the development and delivery of ITSM solutions
    * Experience implementing systems using the Agile/Scrum methodology
    * Knowledge of ITIL
    * Demonstrated ability to influence and consult (providing options with pros, cons and risks)
    * Ownership, accountability, and attention to detail in all work efforts
    * Ability to make decisions which have significant impact on the department's credibility, operations, and services

    Qualifications:

    * 4+ years working on the ServiceNow Platform
    * ITIL Certified
    * Experience working with CSM (Customer Service Management)

    Ref: 29/03/21/BP_1617037216

    ServiceNow Technical Consultant

    England, London, City of London

    • 60000 to 70000 GBP
    • Consultant Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    ServiceNow Technical Consultant - £60,000 - £70,000 - Remote

    I am currently working with a ServiceNow Partner who are looking to bring in a ServiceNow Technical Consultant. The company themselves are currently growing and are looking to bring a new member into their team who has the capabilities to make a real impact towards the future of the company as well as the direction of which they go in.

    Responsibilities:

    * Leading the creation and delivery of solutions for customers while considering the requirements during the process design while adhering to ServiceNow best practice
    * Collaborating and contributing to the creation, deployments and maintenance of the technical best practice and standards
    * Ensure that work which is being delivered is completed in a consistent, high quality manner
    * Contribute towards the continual improvement of the ServiceNow Platform by enhancing the processes throughout the project
    * Management of clients after the initial project implementation

    Experience:

    * Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills
    * Proven experience as a key technical resource leading the development and delivery of ITSM solutions
    * Experience implementing systems using the Agile/Scrum methodology
    * Knowledge of ITIL
    * Demonstrated ability to influence and consult (providing options with pros, cons and risks)
    * Ownership, accountability, and attention to detail in all work efforts
    * Ability to make decisions which have significant impact on the department's credibility, operations, and services

    Qualifications:

    * 4+ years working on the ServiceNow Platform
    * ITIL Certified
    * Experience working with CSM (Customer Service Management)

    Ref: 03/18/21_1616074912

    ServiceNow Sec Ops BPC

    USA, Michigan, Grand Rapids

    • Negotiable
    • Consultant Role
    • Seniority: Mid-level

    Job description

    Searching All ServiceNow Sec Ops BPC

    Our elite partner is looking to expand their team with this amazing opportunity. You will have the opportunity to grow within the company and be invested in by the company! If you are ready to take your career to the next level, this place is for you!

    Salary

    $130K

    Travel

    Remote

    What Will You Do!

    * This role involves working directly with clients:
    * Conducting Assessment Workshops remote/on-site with customers
    * Work with technical consultants to capture customer requirements.
    * Demonstrate working knowledge of SECOPS to clients during the workshop.
    * Oversee the process portion of the implementation project.
    * Provide guidance to the implication team and customer when changes are requested, or challenges are identified.
    * Regularly review the status of the project with the customer, proactively identifying process concern
    * Demonstrate working knowledge of security best practices to clients during implementation.
    * Sales support:
    * Act as a Subject Matter Expert (SME) on pre-sales calls
    * Attend conferences and in-person events in support of your area of expertise.
    * Demonstrate working knowledge of Security Practices (SECOPS) to clients during presales.
    * Experience in Security Incident Response, Vulnerability Remediation, Threat Intelligence Vendor Risk Management

    Certifications (Preferred)

    * Bonus superpowers:
    * · CSA- Certified System Administrator Certification from ServiceNow
    * · CIS- Certified Implementation Specialist
    * · VR or SIR certified
    * · Having GRC experience would be great! And/or Cyber Security and/or GRC Industry Certifications (SANS, ISC2, Comptia, CRISC,etc.

    ServiceNow SecOps Technical Consultant Requirements

    * 2+ years of ServiceNow work experience or equivalent work experience.
    * · Cyber Security and/or GRC Industry Certifications (SANS, ISC2, CompTIA, CRISC, CISSP)
    * · Strong understanding of Security and/or GRC technologies
    * · Bachelor's degree in computer science or related field, or similar years of experience in a related field
    * · Solid experience in requirements gathering, including experience in creating process documentation.
    * · Experience in security frameworks like NIST 800-61, NIST 800-53, NIST 800-37, ISO27001, ISO27035, SANS, STIX/TAXII, Open IOC, etc.
    * · Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)
    * · Proven experience in driving process improvement recommendations in a services environment
    * · Actively participated in industry collectives and is a contributor to the security community.
    * · Agile Scrum experience (certification a bonus)



    If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-789-9947 (ext 9447)

    newRef: 274722742_1617907730

    Junior ServiceNow Developer

    England, London, City of London

    • 20000 to 35000 GBP
    • Consultant Role
    • Skills: ITSM ServiceNow BMC Incident Problem Change ACL testing administration development
    • Seniority: Junior

    Job description

    Junior ServiceNow Developer
    UK Wide
    £20,000 - £35,000k per annum.

    Responsibilities:

    * ServiceNow administration experience with exposure to building and configuring ServiceNow applications and services.
    * Understanding of both client and server side scripting and adhering to ServiceNow coding best practice.
    * Create and updating documentation and procedures. Adaptable with the willingness to push themselves in a challenging and evolving environment.
    * Takes part in ServiceNow testing, administration and development activities as well as trouble shooting
    * Working alongside business analyst and assisting in qualifying client requirements.
    * Qualify client requirements through validation of "needs" versus "wants".

    Skills Required:

    * Experience in administering ServiceNow Platform
    * Scripting - JavaScript, HTML, CSS, AJAX and Jelly
    * Understanding Agile and SCRUM
    * Advanced communication skills (written and speaking skills)
    * Strong attention to detail
    * Knowledge and work experience in JavaScript/ Angular/ AngularJS
    * Demonstrable experience in JavaScript coding
    * Understanding of relational databases concepts

    Certifications:

    * ServiceNow System Administration certificate (Ideally)
    * ITIL Foundation Certified (Bonus )
    * ServiceNow Implementation Specialist certificate (Bonus)
    * ServiceNow Scripting certificate (Bonus)
    * Application Creation in ServiceNow (Bonus)

    If you want to find out more information on this role, please contact me on 02038266694 or on d.landi-scarpato@nelsonfrank.com