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For Permanent and Contract, Business System Analyst

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    ServiceNow Integration Specialist

    England, London, City of London

    • 65000 to 85000 GBP
    • Consultant Role
    • Skills: ITSM ServiceNow BMC Incident Problem Change ACL testing administration development
    • Seniority: Senior

    Job description

    ServiceNow Integration Specialist- ServiceNow Elite Partner

    £65,000 - £85,000k per annum

    UK Wide



    Currently in partnership with a ServiceNow Elite Partner that are actively recruiting for several positions across the board, the role will require for the successful applicant to be eligible for Security Clearance.

    Responsibilities -

    * Experience with Enterprise Software Systems
    * Knowledge of SaaS, on-premise applications and external databases/warehouses
    * Knowledge of system design and development used within web service or message-based applications (e.g. REST/SOAP).
    * Expertise/understanding of ServiceNow integration capabilities to include Table APIs, Scripted APIs, Integration Hub, Import Set APIs, Emails, Pull vs Push data sources etc
    * Advise, mentor, and provide hands-on assistance to other team members regarding the technical solution design and execution.
    * Develop and document best practice approaches and reusable assets for the deployment team
    * Identification & design of ServiceNow integration requirements, including

    -Identity Management service (SSO/LDAP)
    -ServiceNow Mid-tier setup
    -Event Management integration
    -Service Mapping & Discovery integration (CMDB)

    * Create and design user stories as well as assess solution built by developers.
    * Support and Perform system testing and systems integration testing
    * Support user acceptance testing
    * Support go-live and early life/warranty support periods



    Skills Required:

    * Service Oriented architecture and web services integration (SOAP, WSDL, JAX-WS)
    * Familiarity with object oriented programming languages
    * Relational database expertise in relation to an enterprise software system (Oracle, MS Sql, MySQL, etc.)
    * AJAX, Jelly, or PERL scripting.
    * Expertise hand-coding of DHTML/XHTML and CSS.
    * XML, XSLT
    * Ability to integrate ServiceNow with SalesForce, MuleSoft, SnapLogic, Perspectium etc (MUST)

    Certifications Required:

    * ServiceNow System Administration certificate
    * ITIL Foundation Certified (optional)
    * ServiceNow Implementation Specialist certificate
    * ServiceNow Scripting certificate (optional)

    If you want to find out more information, please contact me on 02038266694 or on d.landi-scarpato@nelsonfank.com

    Ref: 025256658_1612557025

    ServiceNow Solutions Architect

    USA, New York, Manhattan

    • Negotiable
    • Architect Role
    • Seniority: Senior

    Job description

    ServiceNow Solutions Architect| Remote| Contract

    You will be working for a Digital Engineering Company that is a ServiceNow Gold Services, Gold Sales and Authorized Training Partner.

    ServiceNow Solutions Architect

    The ServiceNow Architect will be focused heavily on client facing responsibilities. The Solution Architect is primarily responsible for supporting the successful implementation of ServiceNow solutions to customers, configuration and customization of ServiceNow solutions, and following best practices to improve delivery of projects. The role will be primarily remote with some travel to New York City.

    Additional duties of the role:

    * Work with clients to present implementation vision
    * Create technical best practices to improve delivery, efficiency and quality projects
    * Assist with technical challenges across a portfolio of complex projects
    * Configuration and customization of ServiceNow
    * Development of required client specific reporting
    * Development of requirement integration components
    * Prepare all technology related client facing and internal deliverables
    * Provide technical design and leadership and ensure the highest standard of technical quality

    Successful candidates will possess the following skills and experience:

    * At least 5 years' of experience in hands-on ServiceNow (either system administration, User Interface modification or architectural knowledge) meeting client requirements and performing system tuning
    * At least 5 years' of experience in programming JavaScript or other related technologies
    * At least 5 years' experience in developing on the ServiceNow platform including the customization of the core applications such as Incident, Problem, Change, and Service Catalog
    * Experienced in leading other technical team members to a desired solution-requirements review, code reviews, support and coaching
    * At least 5 years of experience in demonstrated communication and interpersonal skills; written and oral
    * At least 5 years of experience in/with ITIL
    * Experience with the configuration of applications, modules, user interface, tasks, emails and events
    * Understanding of packaging and migration of configurations
    * Ability to tailor existing ITIL workflows to customer requirements using workflow editor
    * Design of custom reports knowledge, and basic data loading principles
    * At least 3 years of experience as an Architect or Solutions lead on ServiceNow Implementations projects.



    ****This is a remote position, minimal travel expected.****

    Ref: BAB-30-03-21_1617121676

    ServiceNow Technical Consultant/Architect - Sweden

    Sweden, Stockholm

    • 45000 to 60000 SEK
    • Consultant Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    A large ServiceNow Elite partner are looking to bring in many ServiceNow professionals as they continue to bring on more customers. With this demand they are looking for ServiceNow Developers, Technical Consultants & Technical Architects. Remote working available but must be based in Sweden (ideally Stockholm).

    Role & Responsibilities

    ServiceNow Senior Developer/Technical Consultant:

    * Work closely with the Business Analyst to understand and develop the technical solution as detailed in user stories
    * Providing expertise on all technical questions related to the development of ServiceNow
    * Understand the large-scale thinking and approach needed for the success of the project

    ServiceNow Architect:

    * Development of digital solutions for our customers based on ServiceNow
    * Advice to customers in the ServiceNow modules
    * Analysis of customer requirements
    * Creation of user stories based on customer requirements
    * Creation of process documentation
    * Conduct customer workshops and training
    * Support and participation in pre-sales and customer workshops

    Skills & Qualifications

    * Minimum 2 years ServiceNow development experience
    * ServiceNow implementation experience
    * Understanding of project life-cycle along with Agile/Scrum working styles
    * High level Javascript experience
    * ITOM, HR, CSM, Custom Apps experience highly desired

    If you're interested with in a ServiceNow Developer, Technical Consultant or Architect role and want to discuss this exciting opportunity further, please call Ben Austin-Blows on +44 (0) 2038266701. Alternatively, click apply or find me on LinkedIn.

    Ref: 02/25/2021_1614264765

    ServiceNow Technical Implementation Consultant / Developers

    USA, Washington, Kirkland

    • Negotiable
    • Consultant Role
    • Seniority: Junior

    Job description

    Opportunity for ServiceNow Technical Implementation Consultant / Developers!!



    Office: Remote or Kirkland, WA



    While working remotely you must be available and be able to work PST hours remotely to support West Coast customers. This is a 100% remote opportunity for a passionate ServieNow Developer/ Technical Consultant that enjoys being hands on as well working with customers to solve their many business problems. A focus area within the platform is CSM, HRSD, ITBM and SecOps!



    Our client is a world-class consulting firm that specializes in implementing technology solutions such as ServiceNow. They help clients realize greater value from their IT investments in order to provide superior customer experiences and value within the organization. They have a very diverse background where individuals come from all over to workhere.



    Required Qualifications

    * At least 1 year of ServiceNow system administration and development experience
    * ServiceNow technical configuration and development including application UI configuration, workflow configuration, setup of core integrations (LDAP, SSO, e-mail), and development of reports and dashboards is a must
    * Experience with web technologies scripting (XML, HTML, JavaScript, Web Services, etc.)
    * Strong interpersonal, written and verbal communication skills
    * Well-rounded knowledge of the CMDB
    * Understanding of Agile SCRUM development methodology
    * Experience supporting at least one ServiceNow implementation

    Our client would also like to see if candidates have qualifications in

    * ServiceNow System Administrator Certification
    * ServiceNow Implementation Specialist Certification for ITSM
    * Highly Desired: ServiceNow Implementation experience in various modules besides ITSM/CMDB such as APM, CSM and Get To Work/Safe Workplace, HRSM, etc.



    If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-789-9947 (ext 9447)

    Ref: 3254253335_1617094110

    ServiceNow Developer - Global Banking Client

    England, Cheshire

    • 55000 to 60000 GBP
    • Developer Role
    • Skills: ServiceNow ITOM ITSM ITBM Orchestration Service Mapping Event Management ServiceNow ITSM
    • Seniority: Senior

    Job description

    ServiceNow Developer - Global Banking Client *New Opportunity*

    I am currently working with a global banking organisation who are situated in Cheshire, they are looking for a forward thinking ServiceNow Developer to join the team on a full-time basis.

    The clients global technology unit is a team comprised of approximately 4,000 colleagues based in EMEA, US and APAC and are accountable for delivering and supporting transformational, resilient, secure infrastructure technology and services to customers, colleagues and clients.

    This is your opportunity to be a part of a growing team which intend to revolutionise IT infrastructure and to work for a business that is investing heavily into ServiceNow with exciting plans on the road-map ahead.

    Location: Cheshire (50% remote)
    Salary: £60,000k per annum + comprehensive company benefits and pension scheme.

    Key Accountabilities
    *Deliver solutions using Agile software development processes
    *Understand the current "as is processes" and deliver toolset changes based on upcoming process changes *Customisation or development of enhancement requests for existing ITAM/ITOM tools and processes
    *Take care of end to end development activities for a specific enhancement or project as an individual contributor *Work closely with BA's, Architects, Testing team and process teams Desirable skills:
    *Understanding of ITIL and ITSM processes
    *Experience of CMDB, and IT Asset Management
    *Exposure to Vendor Contract Management
    *Knowledge of governance, risk and control frameworks

    If this opportunity sounds of interest, please reach out on the details below.

    Ref: 3253533_1614768328

    ServiceNow Developer - Global Banking Client

    England, Cheshire

    • 55000 to 60000 GBP
    • Developer Role
    • Skills: ServiceNow ITOM ITSM ITBM Orchestration Service Mapping Event Management ServiceNow ITSM
    • Seniority: Senior

    Job description

    ServiceNow Developer - Global Banking Client *New Opportunity*

    I am currently working with a global banking organisation who are situated in Cheshire, they are looking for a forward thinking ServiceNow Developer to join the team on a full-time basis.

    The clients global technology unit is a team comprised of approximately 4,000 colleagues based in EMEA, US and APAC and are accountable for delivering and supporting transformational, resilient, secure infrastructure technology and services to customers, colleagues and clients.

    This is your opportunity to be a part of a growing team which intend to revolutionise IT infrastructure and to work for a business that is investing heavily into ServiceNow with exciting plans on the road-map ahead.

    Location: Cheshire (50% remote)
    Salary: £60,000k per annum + comprehensive company benefits and pension scheme.

    Key Accountabilities
    *Deliver solutions using Agile software development processes
    *Understand the current "as is processes" and deliver toolset changes based on upcoming process changes *Customisation or development of enhancement requests for existing ITAM/ITOM tools and processes
    *Take care of end to end development activities for a specific enhancement or project as an individual contributor *Work closely with BA's, Architects, Testing team and process teams Desirable skills:
    *Understanding of ITIL and ITSM processes
    *Experience of CMDB, and IT Asset Management
    *Exposure to Vendor Contract Management
    *Knowledge of governance, risk and control frameworks

    If this opportunity sounds of interest, please reach out on the details below.

    Ref: 03/18/21_1616074912

    ServiceNow Sec Ops BPC

    USA, Michigan, Grand Rapids

    • Negotiable
    • Consultant Role
    • Seniority: Mid-level

    Job description

    Searching All ServiceNow Sec Ops BPC

    Our elite partner is looking to expand their team with this amazing opportunity. You will have the opportunity to grow within the company and be invested in by the company! If you are ready to take your career to the next level, this place is for you!

    Salary

    $130K

    Travel

    Remote

    What Will You Do!

    * This role involves working directly with clients:
    * Conducting Assessment Workshops remote/on-site with customers
    * Work with technical consultants to capture customer requirements.
    * Demonstrate working knowledge of SECOPS to clients during the workshop.
    * Oversee the process portion of the implementation project.
    * Provide guidance to the implication team and customer when changes are requested, or challenges are identified.
    * Regularly review the status of the project with the customer, proactively identifying process concern
    * Demonstrate working knowledge of security best practices to clients during implementation.
    * Sales support:
    * Act as a Subject Matter Expert (SME) on pre-sales calls
    * Attend conferences and in-person events in support of your area of expertise.
    * Demonstrate working knowledge of Security Practices (SECOPS) to clients during presales.
    * Experience in Security Incident Response, Vulnerability Remediation, Threat Intelligence Vendor Risk Management

    Certifications (Preferred)

    * Bonus superpowers:
    * · CSA- Certified System Administrator Certification from ServiceNow
    * · CIS- Certified Implementation Specialist
    * · VR or SIR certified
    * · Having GRC experience would be great! And/or Cyber Security and/or GRC Industry Certifications (SANS, ISC2, Comptia, CRISC,etc.

    ServiceNow SecOps Technical Consultant Requirements

    * 2+ years of ServiceNow work experience or equivalent work experience.
    * · Cyber Security and/or GRC Industry Certifications (SANS, ISC2, CompTIA, CRISC, CISSP)
    * · Strong understanding of Security and/or GRC technologies
    * · Bachelor's degree in computer science or related field, or similar years of experience in a related field
    * · Solid experience in requirements gathering, including experience in creating process documentation.
    * · Experience in security frameworks like NIST 800-61, NIST 800-53, NIST 800-37, ISO27001, ISO27035, SANS, STIX/TAXII, Open IOC, etc.
    * · Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)
    * · Proven experience in driving process improvement recommendations in a services environment
    * · Actively participated in industry collectives and is a contributor to the security community.
    * · Agile Scrum experience (certification a bonus)



    If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-789-9947 (ext 9447)