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Job Description

My client is a registered ServiceNow partner. We are looking for someone with who is a technical architect within ServiceNow who has experience with ITAM and SAMpro. This role is 6+ month contract position that is fully remote and will be paid $70-$75/hr.



If you are interested in this position, please email n.sachs@nelsonfrank.com your updated CV or call (215) 391-1346 for more information about this position.

Searching for all Senior Technical Consultants / Architects



Our client is the largest global pure-play ServiceNow consultancy, delivering large-scale Digital Transformation projects to the Fortune 1,000. With our client you will have direct access to some of the most accomplished individuals within the ServiceNow eco-system.You will have the opportunity to work on a wide variety of implementations, integrations, and upgrades within some of the top Enterprise companies in the US.

Characteristics in Candidate

Looking for heavy investment in training/certifications more than a MAX salary

Looking for a strong culture to build their consulting experience

Looking to mentor others and be mentored by others

Driven by client success Collaborative

Salary

Senior Tech Consultants = $100k-$140k (flexibility)

Technical Architects = $140k-$160k (flexibility)

Travel

Remote throughout COVID with minimal travel post COVID

Travel would be 2-4 days every 4-6 weeks

Interview Process

3 Zoom Meetings

* 1st Zoom - 30 minute conversation w/ people manager on technical team
* 2nd Zoom - 60 minute tech interview that involves talking through solutions on user stories from projects and potentially driving conversation so the team can assess breadth of knowledge
* 3rd Zoom - 45 minute conversation w/ Director of Tech Consulting

Technical Consultant Skill Set:

* 3-5 years of experience with ServiceNow and have a comprehensive understanding of the ServiceNow enterprise product suite (including core process areas in ITSM, plus others such as ITOM, HR, CSM, UX, ITAM, ITBM)
* Broad experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, CMDB, Knowledge
* 2+ additional process areas outside of Core, at least one process area outside of IT (HR, GRC, Finance Mgmt, Facilities, etc.)
* Experience in one or more of the following a plus: Orchestration, Integrations, Service Portal (UX Design)
* Experience working with Agile teams, methodologies, and tools in a virtual environment.
* A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features.
* A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.



Technical Architect Skill Set:

* 5+ years of ServiceNow platform experience with a comprehensive understanding of the product suite
* 6 to 10 years of related client-facing consulting experience, preferably with ServiceNow.
* CSA, CAD, and ITSM (CIS) certifications, plus expertise in 2+ additional process areas outside of ITSM (ITOM, HR, CSM, UX, ITAM, ITBM)
* Experience with web technologies (XML, HTML, Angular JS, Web Services, etc.) and developing with JavaScript on the ServiceNow platform
* Experience working with Agile teams, methodologies, and tools in a virtual environment.
* Experience in one or more of the following a plus: Orchestration, integrations, custom application development.
* Demonstrated experience with the Agile methodology, leading sprint planning efforts, reviewing stories against business requirements, splitting epics, and ordering development logically
* Experience assigning estimates for units of work (stories, defects, documentation, etc.) and coaching resources on the technical development and configuration against defined user stories
* Ability to lead client facing workshops and meetings, and conduct calls with customers independently or in support of business process/requirements gathering efforts
* Experience with supervising and inspecting code migrations between instances, as well as providing feedback to technical resources on approaches to remediate assigned defects.
* Ability to keep a client's business goals at the forefront of the conversation and articulate design decisions impacts to maintenance and longevity.
* A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features.
* A calm, adaptable, and driven approach to both client engagements and internal efforts/teams.
* A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.

If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-789-9947 (ext 9447)

My client are a large ServiceNow Elite Partner looking to bring in a number of ServiceNow Senior Consultants & Architects as they continue to grow their client base in Germany. Having established themselves throughout Europe, Germany is their newest conquest!

Your tasks:
* Development of digital solutions for our customers based on ServiceNow
* Advice to customers in the ServiceNow modules
* Analysis of customer requirements
* Creation of user stories based on customer requirements
* Creation of process documentation
* Conduct customer workshops and training
* Support and participation in pre-sales and customer workshops

Your profile:
* A number of years of professional experience in the field of service management and with ServiceNow
* Good knowledge of ITIL / Cobit / Prince2 / BPMN2.0 (certificates are an advantage)
* Analytic procedure
* Fluent English
* Excellent communication and presentation skills.
* Willingness to do on-site projects and travel in the DACH region
* Very good knowledge of German and English.

What we offer:
* Young company with a startup character
* Continuous education and training (with certificates)
* Mentoring program
* Flexible working hours and home office
* BYOD program
* Regular team events
* 30 days of vacation

If you want to learn more about this role or want to apply please don't hesitate to get in touch with Ben Austin-Blows on 44 (0) 2038266701 or b.blows@nelsonfrank.com. Alternatively, find me on LinkedIn & Xing.

ITBM Functional/ Technical Consultant



Our elite partner is looking to expand their team with this amazing opportunity. Our client will give you the opportunity to grow your ServiceNow experience and also within the company.If you are ready to take your career to the next level, this place is for you!

Salary

$140k-$160K

Travel

Remote position



ITBM Functional / Technical Consultant Requirements



* Minimum 2-3 years direct experience as a ServiceNow developer with a focus in ITBM
* ServiceNow Certifications a plus
* Experience with JavaScript, XML, HTML
* Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production
* Excellent leadership skills and being able to work in a team environment
* Technically savvy and able to design and build applications that meet business goals and objectives
* Self-motivated, creative problem-solver who can adapt to new technologies and evolving customer requirements
* Capable of working independently as well as in a team environment
* Able to communicate (verbal and written) in a clear and concise manner, tailoring the communication appropriately to the intended audience





If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-789-9947 (ext 9447)

ServiceNow Customer Service Management Technical Consultants



Our elite partner is looking to expand their team with this amazing opportunity. Our client is a small company with less than 50 employees ready to grow. With this client, you will have the opportunity to grow within the company at a rapid pace than its competitors. They are also making headway in the vaccine distribution by providing solutions on the ServiceNow platform. This is a great company to make that will help you grow your professional career and also help the community as well.

Salary

Flexible

Travel

Remote position



CSM Technical Consultant Requirements



* 1-3 years of experience on the ServiceNow Platform
* Certified System Admin plus an additional mainline ServiceNow Implementation Specialist certification (CSM, ITSM, APM or PPM preferred.)
* 1 to 3 years experience with scripting using languages such as Javascript
* Experience in a technical consulting role
* Excellent verbal and written communication skills required.
* Be able to work in teams and coachable
* Sociable, rational & respectful
* CIS and CSM certifications are required



If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-789-9947 (ext 9447)

Senior ServiceNow Developer- Greater Philadelphia Ara/ Wilmington- Top End Salary

Job Description:

As a Lead ServiceNow Developer you will be responsible for designing end-to-end ServiceNow implementations along with architect work and strategies for the company's clients. You will also be using your skils in ITIL practices to implement across the platform as well. You will be utilizing the company's best practices to collaborate with development teams to insure quality on projects in a timely manor.

What You Will Need:

3-7 years working with ServiceNow and skills in the modules of ServiceNow including ITSM, ITAM, CMDB, Discovery, Service Catalog, Project and Portfolio Management, and Orchestration. You will need the skills in SOAP and REST web services and participating in meetings regarding pre-sales. You will also be responsible for customization and technical writing and creating demos for the customers. Knowledge of JavaScript, Glide API, Service Portal UI coding, AngularJS are also a must.

What You Will Receive In Return:

- Quality health care and benefits for you and your family

- Great PTO

- Maternity/ Paternity leave

- 401k

- Short term and Long term disability

- Top end salary

If you are interested in this role please send me an email at a.candy@nelsonfrank.com.

Searching All ServiceNow SecOps Technical Consultant

Our elite partner is looking to expand their team with this amazing opportunity. Our client just had Venture Capital money invested in with them. You will have the opportunity to grow within the company and be invested in by the company! If you are ready to take your career to the next level, this place is for you!

Salary

$130K

Travel

Remote

ServiceNow SecOps Technical Consultant Requirements



* Experience leading or heavily supporting at least one ServiceNow Security Operations implementation
* 1+ year of ServiceNow Systems Administration experience
* Security Operations (SecOps) Implementation experience
* Web Technologies scripting (XML, HTML, JavaScript, Web Services, etc.)
* Must have at least 2 years of experience in security/security operations process design/process improvement
* Excellent leadership skills, interpersonal, written and verbal communication skills
* Experience and comfort in producing project deliverables to include project plans, project status, test plans/results, training materials and release notes
* Be able to understand Agile SCRUM development methodology





If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-789-9947 (ext 9447)

ServiceNow Technical Consultant - £60,000 - £70,000 - Remote

I am currently working with a ServiceNow Partner who are looking to bring in a ServiceNow Technical Consultant. The company themselves are currently growing and are looking to bring a new member into their team who has the capabilities to make a real impact towards the future of the company as well as the direction of which they go in.

Responsibilities:

* Leading the creation and delivery of solutions for customers while considering the requirements during the process design while adhering to ServiceNow best practice
* Collaborating and contributing to the creation, deployments and maintenance of the technical best practice and standards
* Ensure that work which is being delivered is completed in a consistent, high quality manner
* Contribute towards the continual improvement of the ServiceNow Platform by enhancing the processes throughout the project
* Management of clients after the initial project implementation

Experience:

* Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills
* Proven experience as a key technical resource leading the development and delivery of ITSM solutions
* Experience implementing systems using the Agile/Scrum methodology
* Knowledge of ITIL
* Demonstrated ability to influence and consult (providing options with pros, cons and risks)
* Ownership, accountability, and attention to detail in all work efforts
* Ability to make decisions which have significant impact on the department's credibility, operations, and services

Qualifications:

* 4+ years working on the ServiceNow Platform
* ITIL Certified
* Experience working with CSM (Customer Service Management)

ServiceNow Technical Consultant - £60,000 - £70,000 - Remote

I am currently working with a ServiceNow Partner who are looking to bring in a ServiceNow Technical Consultant. The company themselves are currently growing and are looking to bring a new member into their team who has the capabilities to make a real impact towards the future of the company as well as the direction of which they go in.

Responsibilities:

* Leading the creation and delivery of solutions for customers while considering the requirements during the process design while adhering to ServiceNow best practice
* Collaborating and contributing to the creation, deployments and maintenance of the technical best practice and standards
* Ensure that work which is being delivered is completed in a consistent, high quality manner
* Contribute towards the continual improvement of the ServiceNow Platform by enhancing the processes throughout the project
* Management of clients after the initial project implementation

Experience:

* Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills
* Proven experience as a key technical resource leading the development and delivery of ITSM solutions
* Experience implementing systems using the Agile/Scrum methodology
* Knowledge of ITIL
* Demonstrated ability to influence and consult (providing options with pros, cons and risks)
* Ownership, accountability, and attention to detail in all work efforts
* Ability to make decisions which have significant impact on the department's credibility, operations, and services

Qualifications:

* 4+ years working on the ServiceNow Platform
* ITIL Certified
* Experience working with CSM (Customer Service Management)

ServiceNow Technical Consultant - £60,000 - £70,000 - Remote

I am currently working with a ServiceNow Partner who are looking to bring in a ServiceNow Technical Consultant. The company themselves are currently growing and are looking to bring a new member into their team who has the capabilities to make a real impact towards the future of the company as well as the direction of which they go in.

Responsibilities:

* Leading the creation and delivery of solutions for customers while considering the requirements during the process design while adhering to ServiceNow best practice
* Collaborating and contributing to the creation, deployments and maintenance of the technical best practice and standards
* Ensure that work which is being delivered is completed in a consistent, high quality manner
* Contribute towards the continual improvement of the ServiceNow Platform by enhancing the processes throughout the project
* Management of clients after the initial project implementation

Experience:

* Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills
* Proven experience as a key technical resource leading the development and delivery of ITSM solutions
* Experience implementing systems using the Agile/Scrum methodology
* Knowledge of ITIL
* Demonstrated ability to influence and consult (providing options with pros, cons and risks)
* Ownership, accountability, and attention to detail in all work efforts
* Ability to make decisions which have significant impact on the department's credibility, operations, and services

Qualifications:

* 4+ years working on the ServiceNow Platform
* ITIL Certified
* Experience working with CSM (Customer Service Management)