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For Permanent and Contract

    Ref: BAB-11-01-21_1610358985

    ServiceNow Senior Consultant / Architect - Germany

    Germany, Bayern, Munich

    • 70000 to 95000 EUR
    • Architect Role
    • Skills: ServiceNow
    • Seniority: Senior

    Job description

    My client are a large ServiceNow Elite Partner looking to bring in a number of ServiceNow Senior Consultants & Architects as they continue to grow their client base in Germany. Having established themselves throughout Europe, Germany is their newest conquest!

    Your tasks:
    * Development of digital solutions for our customers based on ServiceNow
    * Advice to customers in the ServiceNow modules
    * Analysis of customer requirements
    * Creation of user stories based on customer requirements
    * Creation of process documentation
    * Conduct customer workshops and training
    * Support and participation in pre-sales and customer workshops

    Your profile:
    * A number of years of professional experience in the field of service management and with ServiceNow
    * Good knowledge of ITIL / Cobit / Prince2 / BPMN2.0 (certificates are an advantage)
    * Analytic procedure
    * Fluent English
    * Excellent communication and presentation skills.
    * Willingness to do on-site projects and travel in the DACH region
    * Very good knowledge of German and English.

    What we offer:
    * Young company with a startup character
    * Continuous education and training (with certificates)
    * Mentoring program
    * Flexible working hours and home office
    * BYOD program
    * Regular team events
    * 30 days of vacation

    If you want to learn more about this role or want to apply please don't hesitate to get in touch with Ben Austin-Blows on 44 (0) 2038266701 or b.blows@nelsonfrank.com. Alternatively, find me on LinkedIn & Xing.

    Ref: 02/17/2021_1613580824

    Senior Technical Consultants / Architects

    USA, Massachusetts, Boston

    • Negotiable
    • Consultant Role
    • Seniority: Senior

    Job description

    Searching for all Senior Technical Consultants / Architects



    Our client is the largest global pure-play ServiceNow consultancy, delivering large-scale Digital Transformation projects to the Fortune 1,000. With our client you will have direct access to some of the most accomplished individuals within the ServiceNow eco-system.You will have the opportunity to work on a wide variety of implementations, integrations, and upgrades within some of the top Enterprise companies in the US.

    Characteristics in Candidate

    Looking for heavy investment in training/certifications more than a MAX salary

    Looking for a strong culture to build their consulting experience

    Looking to mentor others and be mentored by others

    Driven by client success Collaborative

    Salary

    Senior Tech Consultants = $100k-$140k (flexibility)

    Technical Architects = $140k-$160k (flexibility)

    Travel

    Remote throughout COVID with minimal travel post COVID

    Travel would be 2-4 days every 4-6 weeks

    Interview Process

    3 Zoom Meetings

    * 1st Zoom - 30 minute conversation w/ people manager on technical team
    * 2nd Zoom - 60 minute tech interview that involves talking through solutions on user stories from projects and potentially driving conversation so the team can assess breadth of knowledge
    * 3rd Zoom - 45 minute conversation w/ Director of Tech Consulting

    Technical Consultant Skill Set:

    * 3-5 years of experience with ServiceNow and have a comprehensive understanding of the ServiceNow enterprise product suite (including core process areas in ITSM, plus others such as ITOM, HR, CSM, UX, ITAM, ITBM)
    * Broad experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, CMDB, Knowledge
    * 2+ additional process areas outside of Core, at least one process area outside of IT (HR, GRC, Finance Mgmt, Facilities, etc.)
    * Experience in one or more of the following a plus: Orchestration, Integrations, Service Portal (UX Design)
    * Experience working with Agile teams, methodologies, and tools in a virtual environment.
    * A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features.
    * A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.



    Technical Architect Skill Set:

    * 5+ years of ServiceNow platform experience with a comprehensive understanding of the product suite
    * 6 to 10 years of related client-facing consulting experience, preferably with ServiceNow.
    * CSA, CAD, and ITSM (CIS) certifications, plus expertise in 2+ additional process areas outside of ITSM (ITOM, HR, CSM, UX, ITAM, ITBM)
    * Experience with web technologies (XML, HTML, Angular JS, Web Services, etc.) and developing with JavaScript on the ServiceNow platform
    * Experience working with Agile teams, methodologies, and tools in a virtual environment.
    * Experience in one or more of the following a plus: Orchestration, integrations, custom application development.
    * Demonstrated experience with the Agile methodology, leading sprint planning efforts, reviewing stories against business requirements, splitting epics, and ordering development logically
    * Experience assigning estimates for units of work (stories, defects, documentation, etc.) and coaching resources on the technical development and configuration against defined user stories
    * Ability to lead client facing workshops and meetings, and conduct calls with customers independently or in support of business process/requirements gathering efforts
    * Experience with supervising and inspecting code migrations between instances, as well as providing feedback to technical resources on approaches to remediate assigned defects.
    * Ability to keep a client's business goals at the forefront of the conversation and articulate design decisions impacts to maintenance and longevity.
    * A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features.
    * A calm, adaptable, and driven approach to both client engagements and internal efforts/teams.
    * A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.

    If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-789-9947 (ext 9447)

    Ref: 025256658_1612557025

    ServiceNow Solutions Architect

    USA, New York, Manhattan

    • Negotiable
    • Architect Role
    • Seniority: Senior

    Job description

    ServiceNow Solutions Architect| Remote| Contract

    You will be working for a Digital Engineering Company that is a ServiceNow Gold Services, Gold Sales and Authorized Training Partner.

    ServiceNow Solutions Architect

    The ServiceNow Architect will be focused heavily on client facing responsibilities. The Solution Architect is primarily responsible for supporting the successful implementation of ServiceNow solutions to customers, configuration and customization of ServiceNow solutions, and following best practices to improve delivery of projects. The role will be primarily remote with some travel to New York City.

    Additional duties of the role:

    * Work with clients to present implementation vision
    * Create technical best practices to improve delivery, efficiency and quality projects
    * Assist with technical challenges across a portfolio of complex projects
    * Configuration and customization of ServiceNow
    * Development of required client specific reporting
    * Development of requirement integration components
    * Prepare all technology related client facing and internal deliverables
    * Provide technical design and leadership and ensure the highest standard of technical quality

    Successful candidates will possess the following skills and experience:

    * At least 5 years' of experience in hands-on ServiceNow (either system administration, User Interface modification or architectural knowledge) meeting client requirements and performing system tuning
    * At least 5 years' of experience in programming JavaScript or other related technologies
    * At least 5 years' experience in developing on the ServiceNow platform including the customization of the core applications such as Incident, Problem, Change, and Service Catalog
    * Experienced in leading other technical team members to a desired solution-requirements review, code reviews, support and coaching
    * At least 5 years of experience in demonstrated communication and interpersonal skills; written and oral
    * At least 5 years of experience in/with ITIL
    * Experience with the configuration of applications, modules, user interface, tasks, emails and events
    * Understanding of packaging and migration of configurations
    * Ability to tailor existing ITIL workflows to customer requirements using workflow editor
    * Design of custom reports knowledge, and basic data loading principles
    * At least 3 years of experience as an Architect or Solutions lead on ServiceNow Implementations projects.



    ****This is a remote position, minimal travel expected.****

    newRef: 04/13/2021_1618320986

    ServiceNow Solution Architect

    USA, Washington, Bellevue

    • Negotiable
    • Architect Role
    • Skills: ServiceNow Architect, ServiceNow
    • Seniority: Mid-level

    Job description

    Searching All ServiceNow Solution Architects

    Our elite partner is a leading global information technology, consulting and business process services company. They harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help their clients adapt to the digital world and make them successful. Their goal is to discover ideas and come together to build a bright future.



    Start Date

    ASAP



    Salary

    $160K

    Travel

    Remote



    Requirements

    * 6+ years' experience in architecting, developing and implementing solutions in ServiceNow
    * 4+ Years ServiceNow Consulting experience - which includes advising customers on ServiceNow architecture, integrations and roadmap for implementation
    * 3+ Years of experience in ServiceNow solution architecture consulting
    * 5+ experience in Sales/Pre-sales of ServiceNow enabled solutions (Optional)
    * Experience of managing ServiceNow development teams
    * Experience in working in global delivery model
    * Experience Client /Customer Management, Reporting and stakeholder management
    * Experience in supporting pre-sales and making solution presentations to customers
    * Great communication skills
    * Bachelor's degree



    If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-607-3119

    Ref: 03/12/2021_1615569031

    ITBM Functional/ Technical Consultant

    USA, California, San Diego

    • Negotiable
    • Developer Role
    • Seniority: Mid-level

    Job description

    ITBM Functional/ Technical Consultant



    Our elite partner is looking to expand their team with this amazing opportunity. Our client will give you the opportunity to grow your ServiceNow experience and also within the company.If you are ready to take your career to the next level, this place is for you!

    Salary

    $140k-$160K

    Travel

    Remote position



    ITBM Functional / Technical Consultant Requirements



    * Minimum 2-3 years direct experience as a ServiceNow developer with a focus in ITBM
    * ServiceNow Certifications a plus
    * Experience with JavaScript, XML, HTML
    * Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production
    * Excellent leadership skills and being able to work in a team environment
    * Technically savvy and able to design and build applications that meet business goals and objectives
    * Self-motivated, creative problem-solver who can adapt to new technologies and evolving customer requirements
    * Capable of working independently as well as in a team environment
    * Able to communicate (verbal and written) in a clear and concise manner, tailoring the communication appropriately to the intended audience





    If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-789-9947 (ext 9447)

    Ref: 2701211LVM_1611755973

    ServiceNow Consultant

    Germany, Bayern, Munich

    • 80000 to 85000 GBP
    • Consultant Role
    • Skills: ServiceNow, Consultant, I.T., ITOM, ITSM, ITIL, Cobit, it4it
    • Seniority: Mid-level

    Job description

    ServiceNow Consultant





    ServiceNow Consultant- €80-85k - Permanent - Remote



    My client is looking for a ServiceNow Consultant to join their growing team. They are looking for an experienced individual with the following attributes:

    ⦁ 3+ years of experience in similar role
    ⦁ Proven practical experience with business analysis
    ⦁ An analytical mind
    ⦁ Fluent English
    ⦁ Strong leadership, communication and presentation skills
    ⦁ Proactive attitude
    ⦁ Good time management skill
    ⦁ Previous ServiceNow experience and certification.

    Key skills:

    ⦁ Specific IT or Business domain knowledge (ITSM, ITOM, Financial, HR etc.).
    ⦁ Experience with other IT Service Management tools.
    ⦁ Good process/practises knowledge and certification (ITIL, Cobit, it4it, etc.)

    The role:

    ⦁ Looking for true customer needs.
    ⦁ Proposing solutions for customers based on the ServiceNow platform covering multiple areas including: ITSM, ITOM, HR service delivery, project management, cost management and various business service management areas.
    ⦁ Participating in workshops and presentations.
    ⦁ Providing guidance and project related advice to customers.
    ⦁ Facilitating customer workshops and conducting ServiceNow demos.

    This is a great opportunity to join an ever expanding team with great benefits including Multisport card, Cafeteria program, Meal vouchers, Pension and life insurance contribution, Team building activities, Prague ZOO tickets and more!

    If you're interested in a ServiceNow Developer, Technical Consultant or Architect role and want to discuss this exciting opportunity further, please call Luke McCaffrey on +44 (0) 2038266756. Alternatively, click apply or find me on LinkedIn.

    Ref: 212dssdsdsdfdbfdbfdb_1609959999

    Senior ServiceNow Developer

    USA, Georgia, Atlanta

    • Negotiable
    • Developer Role
    • Seniority: Senior

    Job description

    Senior ServiceNow Developer - Contract - Competitive

    My client is a smaller outfit that is constantly growing as individuals and as a company. They are seeking a Senior ServiceNow Developer to join their team. This is a great opportunity to help configure and customise platforms using industry best practices

    As a ServiceNow Senior Developer your responsibilities with include:

    * Provide software configuration, customisation and automation using best practices.
    * Collaborate with internal UX Developers to ensure proposed and implemented solutions provide best-in-class user experience.
    * Work with internal colleagues to design and implement integration's/data feeds/interfaces with other systems including APIs databases monitoring tools LDAP etc.
    * Provide ongoing support, monitoring and maintenance of deployed products.
    * Deploy update sets to production environment following defined change control processes.

    To be eligible for hiring you must meet the following requirements:

    * Bachelor's degree in Computer Science or related discipline or equivalent combination of education and work experience.
    * 5 years job related experience.
    * 4 + years as a ServiceNow Developer.
    * Experience with ServiceNow ITBM Agile, Jira, or similar agile work tracking system.
    * Experience with Web Development Technologies (HTML, JavaScript, CSS, SCSS/LESS, AngularJS, Bootstrap).
    * Experience developing ServiceNow Catalog Items, Workflows, Business Rules, and other areas of the ITSM product.
    * Certifications in ITILv4 , Administration, Development

    Useful info:

    My client provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, my client complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.



    All potential candidates can reach me at c.bateman@nelsonfrank.com