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    newRef: 29/04/21/BP_1619699583

    Project Manager

    England, London, City of London

    • 40000 to 50000 GBP
    • Project Manager Role
    • Skills: ServiceNow
    • Seniority: Junior

    Job description

    Junior Project Manager - £35,000 - £50,000 - Remote

    The current company are currently looking for a Junior Project Manager to come in to the company and become accustomed to the ServiceNow working environment. They are a fast-growing company, so the work which you do now could shape the company for years to come, while also allowing you to be involved in projects which are more complex and engaging than your standard ITSM work.

    Responsibilities:

    * To assist the lead in implementations while always representing the company in a positive manner
    * Regularly communicate with other members of the team to resolve issues as well as accept guidance.
    * Ensure project deliverables are complete and accurate.
    * Ensure agreed processes are followed including compliance with the company Delivery Methodology.
    * Work alongside technical architect to develop project plans and roadmaps.
    * Manage project budgets and liaise with budget sponsors where necessary.
    * Review and prepare Project Highlight Reports.
    * Build and maintain relationships with service partners to ensure delivery of supplier work packages to time and cost.
    * Manage all project processes
    * Draft project documentation as required by client.

    Skills:

    * Strong leadership skills and ability to communicate with stakeholders.
    * Excellent communications skills, able to present to peers, customers and the business via phone or in person.
    * Knowledge of Project, Word, Excel, Outlook and other office applications.
    * Knowledge of ITIL processes.

    newRef: BAB-04-05-21_1620132329

    ServiceNow Consultant - Denmark

    Denmark, Copenhagen Municipality, Copenhagen

    • 40000 to 60000 DKK
    • Consultant Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    An Elite ServiceNow Partner are looking to bring in many ServiceNow professionals as they continue to bring on more projects. With this demand they are looking for ServiceNow Consultants & Architects. Remote working available but must be based in Denmark (ideally Copenhagen).

    Role & Responsibilities

    ServiceNow Senior Developer/Technical Consultant:

    * Work closely with the Business Analyst to understand and develop the technical solution as detailed in user stories
    * Providing expertise on all technical questions related to the development of ServiceNow
    * Understand the large-scale thinking and approach needed for the success of the project

    ServiceNow Architect:

    * Development of digital solutions for our customers based on ServiceNow
    * Advice to customers in the ServiceNow modules
    * Analysis of customer requirements
    * Creation of user stories based on customer requirements
    * Creation of process documentation
    * Conduct customer workshops and training
    * Support and participation in pre-sales and customer workshops

    Skills & Qualifications

    * Minimum 2 years ServiceNow development experience
    * ServiceNow implementation experience
    * Understanding of project life-cycle along with Agile/Scrum working styles
    * High level Javascript experience
    * ITOM, HR, CSM, Custom Apps experience highly desired

    If you're interested with in a ServiceNow Consultant or Architect role and want to discuss this exciting opportunity further, please call Ben Austin-Blows on +44 (0) 2038266701. Alternatively, click apply or find me on LinkedIn.

    Ref: 0208HLC_1612797526

    Senior Developer/ Technical Architect

    USA, Pennsylvania, Philadelphia

    • Negotiable
    • Architect Role
    • Seniority: Senior

    Job description

    ServiceNow- Lead Developer/ Architect/-Philadelphia, PA

    Job Description:

    As a lead Architect, you will be responsible for leading a team while collaborating with other Architects to show your technical skills. You will be collaborating with internal teams and business leaders creating architectures strategically. You will be responsible for hiring, budgeting, and mentoring team resulting in new knowledge and growth on a daily basis. Your work will have a huge impact on the clients technology community and you will work with some of the best firms in the world.

    What You'll Need:

    You will have to show your skills and technical background in the best way possible by having experience with implementing ServiceNow and its core solutions by developing on the platform. You will need to be an expert in data, infrastructure architecture, and applications. REST API's, JavaScript, Angular, Service Portal, ITSM, ITOM, GRC, ITAM, HR, and CRM experience and certifications are a must. The basic understanding of Cloud technologies is also extremely important along with knowledge in at least one area of technical architecture.

    What you'll Receive in Return:

    In return you will receive the opportunity to work for an amazing ServiceNow End User in the financial industry. You will have the rewarding opportunity to not only lead a team but mentor and bring on ServiceNow talent to assist you in completing projects for your clients. This role is also providing you with the top end salary and diverse collaborating work culture.

    Other requirements:

    - US Citizen

    - BS/BA or related experience required

    - Local to Pennsylvania

    Ref: 09/04/21/BP_1617989786

    Scrum Master

    England, London, City of London

    • 40000 to 50000 GBP
    • Systems Manager Role
    • Skills: ServiceNow
    • Seniority: Mid-level

    Job description

    Scrum Master

    I'm currently working with a ServiceNow Elite Partner who are looking to bring in a Scrum Master with previous experience working with ServiceNow. You will be working with multiple teams or even during an Agile Transformation to apply Scrum Framework, protect teams, remove team delivery blockers as well as enhance the teams Agile Mindset and Behaviours.

    Responsibilities:

    * Facilitate value creation process by adhering to the Scrum Framework
    * Ensures all necessary ceremonies are conducted with the correct audience
    * Helps the team live by the Scrum Values & Principles
    * Supports the Product Owner in Backlog refinement
    * Removes impediments to the teams progress
    * Enables Continuous Improvement using open Retrospectives
    * Acts as safeguard and protector for the team
    * Protects the team from complacency
    * Is accountable for escalating and providing resolution to program issues to stakeholders, dealing with resource constraints, and managing timing challenges and syncing dependencies across teams
    * Helps the program live by the Scrum Values & Principles
    * Manage and communicate the implementation of significant changes to planning objectives, schedule, and product configuration to internal and external stakeholders
    * Supports Agile Coaches in Transformations
    * Work with product owners and other stakeholders to ensure team alignment with commitments to the businesses and sync points with other teams
    * Manage changing priorities and address any repercussions quickly and transparently
    * Provide team status reports highlighting accomplishments, plans, and issues across all assigned teams

    Skills:

    * Experience in Project Management and business analysis
    * Conceptualisation of business needs translated into formal requirements
    * Basic ServiceNow Administration knowledge( optional)
    * Agile and Test Management Modules (optional)
    * A collaborative nature with strong communication skills
    * Outstanding time management and organisation skills
    * Adept in problem-solving and resolving conflict
    * People management skills
    * Experience engaging with senior-level audiences

    Certifications/Training:

    Any of the below would be ideal.

    * Professional Scrum Master I (PSM)
    * Certified Scrum Master (CSM)
    * Professional Scrum Master II
    * ServiceNow Fundamentals
    * Jira/Confluence

    Ref: 535353_1612467590

    ServiceNow Developer - Global Banking Client

    England, Cheshire

    • 55000 to 60000 GBP
    • Developer Role
    • Skills: ServiceNow ITOM ITSM ITBM Orchestration Service Mapping Event Management ServiceNow ITSM
    • Seniority: Senior

    Job description

    ServiceNow Developer - Global Banking Client *New Opportunity*

    I am currently working with a global banking organisation who are situated in Cheshire, they are looking for a forward thinking ServiceNow Developer to join the team on a full-time basis.

    The clients global technology unit is a team comprised of approximately 4,000 colleagues based in EMEA, US and APAC and are accountable for delivering and supporting transformational, resilient, secure infrastructure technology and services to customers, colleagues and clients.

    This is your opportunity to be a part of a growing team which intend to revolutionise IT infrastructure and to work for a business that is investing heavily into ServiceNow with exciting plans on the road-map ahead.

    Location: Cheshire (50% remote)
    Salary: £60,000k per annum + comprehensive company benefits and pension scheme.

    Key Accountabilities
    *Deliver solutions using Agile software development processes
    *Understand the current "as is processes" and deliver toolset changes based on upcoming process changes *Customisation or development of enhancement requests for existing ITAM/ITOM tools and processes
    *Take care of end to end development activities for a specific enhancement or project as an individual contributor *Work closely with BA's, Architects, Testing team and process teams Desirable skills:
    *Understanding of ITIL and ITSM processes
    *Experience of CMDB, and IT Asset Management
    *Exposure to Vendor Contract Management
    *Knowledge of governance, risk and control frameworks

    Any experience with SAM PRO and ServiceNow ITOM would be a massive bonus!

    If this opportunity sounds of interest, please reach out on the details below.

    Ref: 02/24/2021_1614187613

    ServiceNow Senior Technical Consultants / Developers

    USA, Massachusetts, Boston

    • Negotiable
    • Consultant Role
    • Seniority: Senior

    Job description

    ServiceNow Senior Technical Consultants / Developers



    Our client is the largest global pure-play ServiceNow consultancy, delivering large-scale Digital Transformation projects to the Fortune 1,000. With our client you will have direct access to some of the most accomplished indiviualds within the ServiceNow eco-system.You will have the opportunity to work on a wide variety of implementations, integrations, and upgrades within some of the top Enterprise companies in the US. The company invests a lot into its employees with not only career growth but also certifications in ServiceNow.

    Characteristics in Candidate

    Looking for heavy investment in training/certifications more than a MAX salary

    Looking for a strong culture to build their consulting experience

    Looking to mentor others and be mentored by others

    Driven by client success Collaborative

    Salary

    Senior Developers = $100k-$140k (flexibility)



    Travel

    Remote throughout COVID with minimal travel post COVID

    Travel would be 2-4 days every 4-6 weeks

    Interview Process

    3 Zoom Meetings

    * 1st Zoom - 30 minute conversation w/ people manager on technical team
    * 2nd Zoom - 60 minute tech interview that involves talking through solutions on user stories from projects and potentially driving conversation so the team can assess breadth of knowledge
    * 3rd Zoom - 45 minute conversation w/ Director of Tech Consulting

    Technical Consultant Skill Set:

    * 3-5 years of experience with ServiceNow and have a comprehensive understanding of the ServiceNow enterprise product suite (including core process areas in ITSM, plus others such as ITOM, HR, CSM, UX, ITAM, ITBM)
    * Broad experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, CMDB, Knowledge
    * 2+ additional process areas outside of Core, at least one process area outside of IT (HR, GRC, Finance Mgmt, Facilities, etc.)
    * Experience in one or more of the following a plus: Orchestration, Integrations, Service Portal (UX Design)
    * Experience working with Agile teams, methodologies, and tools in a virtual environment.
    * A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features.
    * A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.



    * Experience with supervising and inspecting code migrations between instances, as well as providing feedback to technical resources on approaches to remediate assigned defects.
    * Ability to keep a client's business goals at the forefront of the conversation and articulate design decisions impacts to maintenance and longevity.
    * A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features.
    * A calm, adaptable, and driven approach to both client engagements and internal efforts/teams.
    * A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.

    If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-789-9947 (ext 9447)

    Ref: 03/15/21_1615818317

    ServiceNow SecOps Technical Consultant

    USA, Washington, Kirkland

    • Negotiable
    • Consultant Role
    • Seniority: Mid-level

    Job description

    Searching All ServiceNow SecOps Technical Consultant

    Our elite partner is looking to expand their team with this amazing opportunity. Our client just had Venture Capital money invested in with them. You will have the opportunity to grow within the company and be invested in by the company! If you are ready to take your career to the next level, this place is for you!

    Salary

    $130K

    Travel

    Remote

    ServiceNow SecOps Technical Consultant Requirements



    * Experience leading or heavily supporting at least one ServiceNow Security Operations implementation
    * 1+ year of ServiceNow Systems Administration experience
    * Security Operations (SecOps) Implementation experience
    * Web Technologies scripting (XML, HTML, JavaScript, Web Services, etc.)
    * Must have at least 2 years of experience in security/security operations process design/process improvement
    * Excellent leadership skills, interpersonal, written and verbal communication skills
    * Experience and comfort in producing project deliverables to include project plans, project status, test plans/results, training materials and release notes
    * Be able to understand Agile SCRUM development methodology





    If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at j.davidson@nelsonfrank.com or you can contact me via phone at 215-789-9947 (ext 9447)