ServiceNow Developer

Responsibilities:

Involvement in all technical aspects of ServiceNow project and service delivery, including:

Application UI Configuration and Customizations

Workflow Configuration and Customizations using Flow Designer.

Develop systems integrations and process automation.

Ability to Demonstrate ServiceNow Platform as well as specific Modules to potential and existing customers

Custom Application development

Troubleshoot and Support ServiceNow based Applications and Systems

Business Analysis, Sprint Planning, User Story Definition

Drive continuous improvement of implementation methodology and service offerings

Support sales of software and services through demonstrations and customer presentations

Provide value-based assessments and requirement workshops to help the customer maximize business results from ServiceNow software.

Prepare client facing and internal deliverables

Work collaboratively as a key member of project delivery team

Work collaboratively with both Technical and Non-technical Customers

Be Professional and Courteous in all engagements

Qualifications:

Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles

Proven expertise and/or experience (1+ years) as a key ServiceNow technical resource leading the development of solutions in client environments

IT Operations and IT Security experience is preferred.

Certifications & Knowledge
The candidate must be willing and able to continue their education within the ServiceNow platform and beyond. It is expected that the candidate will be able to complete ServiceNow competency Certifications as well as Module Accreditations.

ServiceNow Accreditations and Certifications are a plus, specifically:

ServiceNow CSA: Certified System Administrator

Service Certified Application Developer

Certified Implementation Specialist - Any Application