Ref: 31052022_1653980261

ServiceNow Business Analyst

Australia, New South Wales

  • 110000 to 150000 AUD
  • Business / Systems Analyst Role
  • Skills: ServiceNow/Technical Consultant/Technical Developer/Technical Architect/Developer/ServiceNow Developer/ServiceNow Consultant/ServiceNow Technical Consultant/Technical Consultant
  • Level: Mid-level

Job description

ServiceNow Business Analyst


Job Description

An exciting opportunity for an experienced ServiceNow Business Analyst to join an industry leading IT consultancy based in Canberra. My client is an established ServiceNow partner renown for delivering outstanding IT solutions to both public and private sector organisations. My client believes they are powered by their staff, and have developed a culture built around a passion for technology. The role is suitable for skilled ServiceNow Technical Consultants, who will use their passion for technology to contribute to company success, whilst having the opportunity for internal promotion.

Role & Responsibilities

* Creating, analysing and validating detailed functional specifications, detailed design documents and knowledge articles
* Analysis and research of computer hardware and software to identify, define and resolve simple issues and create new programs
* Analysis of computer systems, applications and processes
* Ensure effective implementation of applications via practises aimed at ensuring efficient and highly available production application
* Deliver system design (data migration rules, business rules, wire-frames/other deliverables)
* Communicate effectively with internal/external stakeholders

Key Requirements

* Australian Citizen
* Baseline Clearance or higher
* Bachelor's degree in IT or a related discipline is highly regarded
* ITIL Certification is highly regarded
* Experience in AGILE methodologies
* Proven knowledge of business analysis
* Experience in delivering technical projects of various sizes
* Extensive experience across the project life cycle (initiation, implementation)
* Understanding of data manipulation, database construction and usage


* Excellent training & development through courses, certifications, mentoring
* Very competitive salary
* Flexible working arrangements
* Short-term & long-term incentives based on results

If you have the relevant skill set and are considering your next opportunity apply in complete confidence with your CV to or feel free to give me a call at anytime on +61 3 8592 0584.