Ref: 24/05/21/BP_1621875751

ServiceNow Technical Consultant

England, London

Job description

ServiceNow Technical Consultant


ServiceNow Technical Consultant

I'm currently working with a ServiceNow Elite Partner who are looking to bring in a ServiceNow Consultant to their team. This would be ideal for somebody who is looking to make their next step up to the Senior ServiceNow Consultant level.


* Design configurations, customisations and implementations based upon the ServiceNow platform
* Create integrations with other business management systems using APIs, web-services, SOAP, REST, MIDSERVER, Import Tables, etc
* Develop and implement automation and orchestration within ServiceNow
* Lead ServiceNow workshops and work streams
* Be the SME contact for overall ServiceNow design and functionality with a very good understanding of how hardware, integrations, database and all other ServiceNow applications are related and dependency impacts of any changes or updates


* Solid experience in designing and supporting complex implementations in a large-scale enterprise ServiceNow environment
* Software development background, including design, configuration, customisation and implementation based upon the ServiceNow platform
* Design and development experience of core service management processes and reporting, aligned to the ServiceNow IT service management tool suite
* Knowledge of Software as a Service and associated benefits
* Excellent stakeholder management skills
* Knowledge of other IT service management tool suites, such as those provided by BMC, HP and IBM Tivoli
* Experience over two of the following would be desirable; ITSM, HR, CSM, Security