ServiceNow Architect

ServiceNow Architect - London - up to £120,000

The ServiceNow Architect will sit within the multi cloud team and will engage with all projects which require multi cloud platform integration's while being responsible for the ongoing support for ServiceNow in a multiple client environment.

Experience:

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Experience working with ServiceNow modules like, ITSM, ITOM, ITAM and Integration Hub in a multi cloud and multi-client environment.
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Experience creating complex workflows for automation of cloud deployments
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Experience designing and implementing ServiceNow Dashboards and Reports
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Experience delivering in an ITIL environment
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Experience of DevOps & cloud practices across major public cloud providers
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Service Design and Operations
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Multi cloud platform understanding
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Good understanding of service-oriented architecture, software application architecture and the ability to consult with customers about these topics

Responsibilities:

* Establish and build relationships with key internal stakeholders to ensure a seamless end to end delivery for our clients and work closely with our Application Managed Services team successful client go lives.
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Develop and implement ServiceNow modules and integration's from initiation to completion, tailored to the customer requirements.
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Develop workflows and scripts to automate and improve business processes.
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Understand detailed requirements for design, implementation, test automation and delivery of complex customer solutions.
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Solve complex problems in a highly dynamic and agile environment.
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Provide service management reports to support SLA compliance
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Driving process optimisation, efficiency's and productivity automation
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Engage with the technical teams to produce detailed designs of requirements.
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Establish working relationships across all Operate Digital team members such to achieve the best result for the customer.