Ref: 22/03/2021_1616437996

ServiceNow Business Analyst

England, London

Job description

ServiceNow Business Analyst


ServiceNow Business Analyst - £50,000 - £60,000

Job Description:

This company are looking for somebody to fit into their Business Analyst role they currently have available, the position would fit somebody who is confident that they can add value to the business' current workflow. They are a fast-growing company so the work which you do now could shape the company for years to come while also allowing you to be involved in projects which are more complex and engaging than your standard ITSM work.

Role & Responsibilities:

* Leading workshops with the result of being able to gather requirements for upcoming projects
* High understanding of ServiceNow and how to attain requirements from stakeholders
* Logging stories in line with company standards
* Review and manage incident and request queues
* Representing the company in a great why when interacting with stakeholders

Skills & Qualifications:

* Excellent written and verbal communication
* Confident in their technical understanding
* As opposed to being focused on a single process or framework you must be able to adapt to the business processes as well as the software development process


* 4 years' experience as a Business Analyst while working with ServiceNow
* Strong knowledge and understanding of the ServiceNow platform
* Show evidence of studying and documenting complex business processes