ServiceNow Architect

Typical responsibilities include:

* Providing technical leadership and mentoring, performing peer code reviews, and ensuring the ServiceNow team follows software development best-practices
* Preparing and presenting client facing and internal deliverables that are technology related
* Translating business requirements into detailed technical designs that represent actionable development tasks
* Collaborating with System Administrators and ServiceNow Support concerning strategies and technical aspects of platform upgrades
* Overseeing major version upgrades and installing patches
* Designing and developing solutions within the ServiceNow environment to include new or modifications to applications, forms, workflows/flows, policies, actions, access control, interfaces and any other configurations required to support client processes
* Providing advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes and performing root cause analysis
* Providing operational support for Management Information Systems (MIS)

Qualifications

Requirements:

* Bachelor's degree in Computer Science or relevant field
* 6+ years of hands on experience as ServiceNow Architect
* ServiceNow Certified System Administrator (CSA) Certification
* Proven experience as the lead technical resource leading the development of solutions in client environments.
* 6+years of ServiceNow Development experience
* Experience leveraging MID Servers for integration and automation
* In-depth understanding of database structure principles
* Experience gathering and analyzing system requirements
* Knowledge of data mining and segmentation techniques
* Experience with front end technologies (HTML, CSS, JS)
* Experience with custom REST/SOAP APIs (webservices)
* Experience with interfacing with systems inbound/outbound
* Experience with leading and managing developers
* Must be eligible to meet government eligibility requirements including public trust clearance
* Must pass a background check and drug test