Ref: 11/2/2021_1635869184

ServiceNow Technical Consultant

USA, Minnesota

Job description

ServiceNow Technical Consultant


This ServiceNow Elite Partner is looking to expand their team! This position is fully remote opportunity and salary is ranging from $100K-$145K.

Look below for Job Description:

A Technical Consultant provides guidance to our customers related to the processes they are attempting to model and automate in ServiceNow and develops those solutions for the customer's ServiceNow environment.

· Provide ServiceNow development assistance to customers including, but not limited to, form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integration's

· Coordinate with the team's Engagement Manager or Customer to understand business requirements and rationale behind changes to existing functionality as well as new functionality to be deployed

· Translate business needs into technical requirements

· Answer technical and application configuration questions

· Configure and customize new applications and modules

· Implement new functionality for customers while using ServiceNow best practices

· Assist in troubleshooting ServiceNow upgrades, patching, and release management

· Provide analysis of problems and possible solutions

· Produce detailed documentation on all work completed

· Lead technical implementation teams including code review for less experienced consultants

· Wherever possible, enable the customer's ServiceNow administrator(s) to be self-sufficient.

· Conduct technical training and knowledge transfer sessions.

· Research systems and/or programs to determine causes of failure or poor operational performance; then define, test, and implement detailed solutions