Ref: 11/2/2021_1635869184

ServiceNow Technical Consultant

USA, Minnesota

Job description

ServiceNow Technical Consultant

11/2/2021_1635869184

This ServiceNow Elite Partner is looking to expand their team! This position is fully remote opportunity and salary is ranging from $100K-$145K.

Look below for Job Description:

A Technical Consultant provides guidance to our customers related to the processes they are attempting to model and automate in ServiceNow and develops those solutions for the customer's ServiceNow environment.

· Provide ServiceNow development assistance to customers including, but not limited to, form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integration's

· Coordinate with the team's Engagement Manager or Customer to understand business requirements and rationale behind changes to existing functionality as well as new functionality to be deployed

· Translate business needs into technical requirements

· Answer technical and application configuration questions

· Configure and customize new applications and modules

· Implement new functionality for customers while using ServiceNow best practices

· Assist in troubleshooting ServiceNow upgrades, patching, and release management

· Provide analysis of problems and possible solutions

· Produce detailed documentation on all work completed

· Lead technical implementation teams including code review for less experienced consultants

· Wherever possible, enable the customer's ServiceNow administrator(s) to be self-sufficient.

· Conduct technical training and knowledge transfer sessions.

· Research systems and/or programs to determine causes of failure or poor operational performance; then define, test, and implement detailed solutions