Ref: 09/04/21/BP_1617989786

Scrum Master

England, London

Job description

Scrum Master


Scrum Master

I'm currently working with a ServiceNow Elite Partner who are looking to bring in a Scrum Master with previous experience working with ServiceNow. You will be working with multiple teams or even during an Agile Transformation to apply Scrum Framework, protect teams, remove team delivery blockers as well as enhance the teams Agile Mindset and Behaviours.


* Facilitate value creation process by adhering to the Scrum Framework
* Ensures all necessary ceremonies are conducted with the correct audience
* Helps the team live by the Scrum Values & Principles
* Supports the Product Owner in Backlog refinement
* Removes impediments to the teams progress
* Enables Continuous Improvement using open Retrospectives
* Acts as safeguard and protector for the team
* Protects the team from complacency
* Is accountable for escalating and providing resolution to program issues to stakeholders, dealing with resource constraints, and managing timing challenges and syncing dependencies across teams
* Helps the program live by the Scrum Values & Principles
* Manage and communicate the implementation of significant changes to planning objectives, schedule, and product configuration to internal and external stakeholders
* Supports Agile Coaches in Transformations
* Work with product owners and other stakeholders to ensure team alignment with commitments to the businesses and sync points with other teams
* Manage changing priorities and address any repercussions quickly and transparently
* Provide team status reports highlighting accomplishments, plans, and issues across all assigned teams


* Experience in Project Management and business analysis
* Conceptualisation of business needs translated into formal requirements
* Basic ServiceNow Administration knowledge( optional)
* Agile and Test Management Modules (optional)
* A collaborative nature with strong communication skills
* Outstanding time management and organisation skills
* Adept in problem-solving and resolving conflict
* People management skills
* Experience engaging with senior-level audiences


Any of the below would be ideal.

* Professional Scrum Master I (PSM)
* Certified Scrum Master (CSM)
* Professional Scrum Master II
* ServiceNow Fundamentals
* Jira/Confluence