Ref: 07/01/21/BP_1610019083

ServiceNow Administrator

Poland, Masovia

Job description

ServiceNow Administrator

07/01/21/BP_1610019083

ServiceNow Administator - Warsaw

Job Description

My client are looking for an individual who had experience with ServiceNow, whether that be hands on or as a user. They're open to training up somebody who has the right mentality and wants to succeed in the ServiceNow world.

Role & Responsibilities

* Fulfilment of all reported customer incidents and requests
* Act as the the first point of contact for all global users requiring support
* Ongoing maintenance of the platform
* Report and manage vendor reported issues
* Support platform upgrades
* Support the team with testing

Skills & Qualifications

* Experience with multiple of the following ITIL disciplines including: Incident Management, Problem Management, Change Management, Configuration Management, Request Management and Process Automation.
* Solid command of the English language both verbal and written.
* Experience with ServiceNow, in a support/administrative role or as a user of the platform.