Ref: 04172023_1681759612

Senior ServiceNow Technical Consultant - ITAM/SAM/HAM

USA, Texas

Job description

Senior ServiceNow Technical Consultant - ITAM/SAM/HAM

04172023_1681759612

Responsibilities



* Assess current state processes and tools, define ServiceNow solution requirements, and configure ServiceNow in alignment with these requirements

* Assist with the creation of stories, documentation, and technical knowledge transfer activities

* Configure, customize, and code all areas of the IT Asset Management product line, including Hardware Asset Management Professional, Software Asset Management Professional, Procurement, CMDB, Client Software Distribution

* Collaborate and contribute on the creation, deployment and maintenance of technical best practice and standards

* Will work to develop, design and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using good practice web programming

* Techniques to configure robust solutions to the client utilizing the ServiceNow platform.



Required Qualifications



* 4+ years of ServiceNow development experience

* 2+ years of ServiceNow IT Asset Management experience

* Experience leading in at least two full lifecycle ServiceNow implementations involving IT Asset Management

* Excellent understanding of implementation methodologies/SDLC (ex. Agile Scrum, Waterfall)

* Excellent writing and verbal communication skills



Certifications



* Certified Systems Administrator

* CIS HAM and/or CIS SAM is required