Essential Job Functions:
* Create and maintain custom solutions for ServiceNow platform, using best practices
* Write, test and debug script types in ServiceNow including Client Scripts and Business Rules
* Platform development using JavaScript, Web Services, Angular, XML, HTML and CSS
* Administer the ITSM module of ServiceNow
* Analyze client requirements and design system to meet requirements
* Create and maintain API and data integrations between ServiceNow and other services
* Create and maintain custom reports and dashboards
* Create and maintain portals including custom widgets and pages
* User administration including SSO solutions like Okta and LDAP
* Knowledge Base Administration
* Analyze system performance issues and determine performance enhancements
* Coordinate application and platform upgrades
Requirements:
* 5+ years of experience maintaining instances with 300+ licensed users and 6000+ total users.
* Experience with domain separated instances
* Experience implementing systems using the Agile/Scrum methodology
* Ability to communicate technical information in business terms
