Responsibilities:
* Participate in client workshop and lab exercise activities.
* Leverage your deep ServiceNow expertise to provide technical architecture designs to support client process improvement initiatives
* Design and configure ServiceNow IRM/GRC solutions to align with our client programs
* Guide your clients through the implementation of their ServiceNow IRM/GRC solutions
* Provide technical guidance to developers on ServiceNow configuration
* Develop testing plans and support customers through the testing cycle
* Develop training plans and deliver across all functional departments
* Embrace the opportunity to learn and grow in your career
Qualifications:
* 3+ years' experience in a professional environment
* 2+ years of experience with ServiceNow implementation
* Certified System Administrator (CSA)
* ServiceNow implementation lead or system administrator experience (hands-on configuration work)
* Ability to work both independently and in a team environment with professionals of all levels
* Strong organizational, interpersonal and presentation skills
* Excellent written and oral communication skills
* Ability to multi-task and handle multiple projects at the same time
* Exceptional problem solving, critical thinking, and analytical skills
