ServiceNow Sr SecOps Technical Consultant

Responsibilities:

* Educate our clients on how to maximize the value of their ServiceNow Security programs

* Guide our clients through the implementation of their ServiceNow Security solutions

* Demonstrate knowledge and experience of running Security Operations program on ServiceNow

* Identify and document business requirements

* Prioritize customer success and project scope

* Provide technical guidance to developers on ServiceNow configuration

* Develop testing plans and support customers through the testing cycle

* Develop training plans and deliver across all functional departments

* Transition customer after go-live to account management and support

* Embrace the opportunity to learn and grow in your career



Desired Skills:

* Certified Implementation Specialist - Security Incident Response

* Certified Implementation Specialist - Vulnerability Response



Qualifications:

* 3+ years' experience in a professional environment

* 2+ years of experience with ServiceNow implementation

* Certified System Administrator (CSA)

* ServiceNow implementation lead or system administrator experience (hands-on configuration work)

* Knowledge of ServiceNow's Security Operation solutions of Security Incident Response and Vulnerability Response

* Ability to work both independently and in a team environment with professionals of all levels

* Strong organizational, interpersonal and presentation skills

* Excellent written and oral communication skills

* Ability to multi-task and handle multiple projects at the same time

* Exceptional problem solving, critical thinking, and analytical skills

* Working knowledge of project planning and project management methods and tools

* Willingness to travel a min of 30%, when safe to do so